the public administrations interoperability puzzle: e-government transformation workshop –...
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The Public Administrations Interoperability puzzle:
E-Government transformation workshop – Bucareste
30 May 2013
Margarida Abecasis
a EU perspective
Click to edit Master title styleThe quality of public administration at EU, national, regional and local level is a determining element of competitiveness, and an
important productivity factor for EU businessesHigh expectations from the Public Administrations
Public Administration at EU, national, regional and local level strive to provide interoperable, qualitative and sustainable services to their end-users in a secure and transparent way, raising productivity, reducing response time, cutting costs and eliminating corruption.Modernisation is key!
Challenges facing Public Administrations
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Many steps have been taken already in the last years to modernise PAs:•availability of information on-line•delivery of some electronic services for various public administration domains, despite of not being completely cross-domain interoperable•supporting multi-channel service delivery,•e-participation initiatives,•some interoperability among Member States on a per sector basis enabling sectorial services at EU level,•sectorial semantic normalisation efforts,•…
Challenges facing Public Administrations
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Walking the extra mile…. Shifting towards a more interconnected whole of government
• Develop synergies among institutions and various sectors, enable effective resource utilisation across various public sector agencies, unlock data across sectors
• Build transparent public services oriented towards citizens and businesses needs with horizontally and vertically interconnected public administrations departments
• Simplification and optimisation across ministerial boundaries and tailoring workflows to citizens and businesses needs extensive process overhauls across Public Administrations.
Challenges facing Public Administrations
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Sharing data across sectors….
Challenges facing Public Administrations
Courtesy from Regional Directorate for Sea Affairs, Azores
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Sharing data across sectors….
Challenges facing Public Administrations
Courtesy from Regional Directorate for Sea Affairs, Azores
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Streamline cross-sector public services
Challenges facing Public Administrations
From DELIVERING BETTER QUALITY PUBLIC SERVICESTHROUGH LIFE-EVENT PORTALS , Mirko Vintar, Mateja Kunstelj, Anamarija LebenUniversity of Ljubljana, School of Public Administration
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Working together….
Coping with today’s complexity and pace of changes (social, technological, economic, …) in a context of constrained resources requires integration of diverse insights, experience and expertise, cooperation from different organisations, involving citizens and businesses …
Challenges facing Public Administrations
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Interoperability is the key enabler
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… and effective electronic cross-border and cross-sector interaction between European
public administrations.
… share and re-use existing successful Interoperability solutions.
…IT systems allow smooth implementation of Community policies and activities.
EfficientEuropean publicadministrations
Flexible andinterlinked
ISA Programme objectives
ISA: Interoperability Solutions for Public Administrations
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Interoperability between Public Administrations:
join the pieces of a big puzzle
Click to edit Master title styleEuropean and national
interoperability activities are aligned and complementary
Appropriate governance models are in place covering the life span of the
PA services and interoperability solutions
Public administrations develop services and solutions with
interoperability in mind (‘interoperability by design’)
Support development and implementation of cross-sector
solutions
Reusable solutions are described and their conditions of use are fully
established
Public Administrations have access to base registry data and a
catalogue of services
Adopt a ‘business case’ approach to new PA services and including to cross-sector
services
Domain-related specifications are identified and have a sector leader
assigned to them
Public services building blocks and common infrastructure services are
available
Regularly map and update the current and future EU
interoperability environment
IT services and solutions support new policies and are
included in legislative proposals
Public Sector Information is available in common formats
Identify missing cross-sector services and solutions and promote
their implementation
Disseminate information about currently existing interoperability solutions
Assess and develop the means to facilitate the sharing of
components of public services
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Joining the pieces of the puzzle
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EIIS
EIA
EIIS
EIA
European and national interoperability activities are aligned and complementary
Strategic and structuring activities
Click to edit Master title style Digital Agenda:
“A key action to promote interoperability between public administrations will be the
Commission's adoption of an ambitious European Interoperability Strategy and the
European Interoperability Framework to be drawn up under the ISA programme
(Interoperability Solutions for European Public Administrations)”
The Commission adopted the Communication “Towards interoperability for European public services” in December 2010:•European Interoperability Strategy (EIS) (currently under revision)•European Interoperability Framework (EIF)
Member States should :
“Apply the European Interoperability Framework at national level by 2013”
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European Interoperability Strategy (EIF)
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EIIS
EIA
EIIS
EIA
European and national interoperability activities are aligned and complementary
Click to edit Master title stylePolitical Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
LegislativeAlignment
Aligned legislation so that exchanged data isaccorded proper legal weight
Coordinated processes in which different organisations achieve a previously agreed and mutually beneficial goal
Planning of technical issues involved in linking computer systems and services
Cooperating partners with compatible visions, aligned priorities, and focused objectives
Organisation and ProcessAlignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information which is preserved and understood by all parties
Political Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
LegislativeAlignment
Aligned legislation so that exchanged data isaccorded proper legal weight
Coordinated processes in which different organisations achieve a previously agreed and mutually beneficial goal
Planning of technical issues involved in linking computer systems and services
Cooperating partners with compatible visions, aligned priorities, and focused objectives
Organisation and ProcessAlignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information which is preserved and understood by all parties
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European and national interoperability activities are aligned and complementary
European Interoperability Framework (EIF)
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Political Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
LegislativeAlignment
Aligned legislation so that exchanged data isaccorded proper legal weight
Coordinated processes in which different organisations achieve a previously agreed and mutually beneficial goal
Planning of technical issues involved in linking computer systems and services
Cooperating partners with compatible visions, aligned priorities, and focused objectives
Organisation and ProcessAlignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information which is preserved and understood by all parties
Political Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
LegislativeAlignment
Aligned legislation so that exchanged data isaccorded proper legal weight
Coordinated processes in which different organisations achieve a previously agreed and mutually beneficial goal
Planning of technical issues involved in linking computer systems and services
Cooperating partners with compatible visions, aligned priorities, and focused objectives
Organisation and ProcessAlignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information which is preserved and understood by all parties
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European and national interoperability activities are aligned and complementary
European Interoperability Framework (EIF)
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Interoperability and sustainability (technical, operational and financial) over time when operating and delivering a European Public Service
Framework for the governance of interoperability activities across administrative levels.
Appropriate governance models are in place covering the life span of the
PA services and interoperability solutions
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EIF: Interoperability governance
Click to edit Master title styleEIF recommendations for organisational interoperability:
European and national interoperability activities are aligned and complementary
Appropriate governance models are in place covering the life span of the PA services and interoperability solutions
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EIF: Organisational Interoperability
Click to edit Master title styleWhole of Government approach•How do EU public administrations cooperate to achieve their mutually agreed goals?•How to make public services available, easily identifiable, accessible and user-focused? •How to deliver public services in the most effective manner possible? need to set up effective governance structures breaking down organisational silos and aligning business processes and related data exchange across different public administration bodies delivering IT solutions is not sufficient, but needs to come together with process improvement and change Appropriate governance models
are in place covering the life span of the PA services and
interoperability solutions
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EIF: Organisational Interoperability
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From « Organisational Interoperability in E-government », Herbert Kubicek, Ralph Cimander, Hans Jochen Scholl
Governance of public services and e-government
Political arena for intergovernmental cooperation
Centralisation & integration
Planning by permanent or temporary, existing or newly established governmental bodies
Federation & standardisation
Legitimisation by law or ordinance and/or contractor agreement
Shared IT servicesDirectoriesConversion of data formatsBuffering and routing of messages- Provided by clearing services and other intermediairies- Regulated by Service Level Agreements
IOP provisions
Implementation
Semantic IOP
Technical IOP
Business process IOP
Standards
Legal changes
EU context
Existing systems
Organisational changes
Wants and needs
Public debate
Stakeholders
Political context
Interoperability between Public Administrations: Governance
IT governanceOrganisational
model
Click to edit Master title stylePolitical Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
LegislativeAlignment
Aligned legislation so that exchanged data isaccorded proper legal weight
Coordinated processes in which different organisations achieve a previously agreed and mutually beneficial goal
Planning of technical issues involved in linking computer systems and services
Cooperating partners with compatible visions, aligned priorities, and focused objectives
Organisation and ProcessAlignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information which is preserved and understood by all parties
Political Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
LegislativeAlignment
Aligned legislation so that exchanged data isaccorded proper legal weight
Coordinated processes in which different organisations achieve a previously agreed and mutually beneficial goal
Planning of technical issues involved in linking computer systems and services
Cooperating partners with compatible visions, aligned priorities, and focused objectives
Organisation and ProcessAlignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information which is preserved and understood by all parties
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European and national interoperability activities are aligned and complementary
European Interoperability Framework (EIF)
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A Core Vocabulary is a simplified, reusable, and extensible data model that captures the fundamental characteristics of an entity in a context-neutral fashion
Core Business TF: chaired by DG MARKT chaired by DG MARKT (European Business Registry project) (European Business Registry project)
Core Location TF: chaired by EC Joint chaired by EC Joint Research Centre/H6 (INSPIRE Directive) Research Centre/H6 (INSPIRE Directive)
Core Person TF: : chaired by EUROJUSTchaired by EUROJUSTEurojust promotes the interoperability in the judicial domain amongst MSs
Core Vocabularies Working Group
W3C methodology
Multi disciplinary Multi disciplinary working group working group
67 participants
21 Member States and the US, South Africa and CroatiaEU institutionsStandardisation bodiesExternal experts/academia
Defining semantic specifications: core vocabularies
Click to edit Master title styleDefining semantic specifications
ASSET DESCRIPTION METADATA SCHEMA
ADMS
ASSET DESCRIPTION METADATA SCHEMA
ADMS
ASSET DESCRIPTION METADATA SCHEMA
ADMS
ASSET DESCRIPTION METADATA SCHEMA
ADMS
ASSET DESCRIPTION METADATA SCHEMA
ADMS
ASSET DESCRIPTION METADATA SCHEMA
ADMSASSET DESCRIPTION METADATA SCHEMA
ADMS
ASSET DESCRIPTION METADATA SCHEMA
ADMS
EXPLOREFINDIDENTIFYSELECTOBTAIN
With ADMS as a common metadata schema
FEDERATION
Asset Description Metadata Schema
ADMS Benefits
•Increase the visibility of semantic
standards that already exist
•Promote reuse of existing solutions
•Identify areas where alignment and
agreements to use compatible
specifications are possible and/or
necessary
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23 May 2012:Endorsement by the ISA Coordination Group
Acknowledge and support the achieved results
COREVOCABULARIES
ASSET DESCRIPTION METADATA SCHEMA
ADMS
ADMS and the three Core Vocabularies specifications entered the W3C standardization process to become global standards
Released under the “ISA Open Metadata License v1.1” https://joinup.ec.europa.eu/category/licence/isa-open-metadata-licence-v11
European and national interoperability activities are aligned and complementary
Domain-related specifications are identified and have a sector
leader assigned to them
Defining semantic specifications
Public Sector Information is available in common formats
Click to edit Master title styleOvercome barriers to sharing and re-use of solutions: Legal (intellectual property, public procurement, mis-use and liability)
• Common standard clauses
• European Open data licence
Administrative and financial • Cost benefits evaluation
• Business models
• Financial support and other incentives
Organisational and communication• Description of federated assets
• Guidelines and templates for implementing agreements
• Identification of government models
• Service modalities
Technical and architectural• Semantic standards
• Cartography
Reusable solutions are described and their conditions
of use are fully established
Assess and develop the means to facilitate the sharing of
components of public services
Appropriate governance models are in place covering the life span
of the PA services and interoperability solutions
Supporting sharing and re-use of solutions
Click to edit Master title style Interoperability between Public Administrations is the key to face
today’s challenges and increase efficiency, transparency and quality of public services.
Cross-sector interoperability is now the main target.
Effective cooperation between European Public Administrations at the European, national, regional and local levels will be achieved by developing
interoperability and motivating and supporting the sharing and re-use of solutions.
Interoperable Public Administrations
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interoperability is the key…
Interoperability solutions for European public administrations
ISA a key enabler for Public Administrations to join forces, bring down e-barriers and overcome financial constraints
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Margarida [email protected]
Click to edit Master title styleJoin ISA initiatives at: http://ec.europa.eu/isa/index_en.htm
and @Joinup.eu
http://goo.gl/eK1EY @SEMICeu http://joinup.ec.europa.eu