the operating model that is eating the world

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THE OPERATING MODEL THAT IS EATING THE WORLD

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Post on 11-Aug-2014

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Today's fastest-growing, most profoundly impactful companies are using a completely different operating model. We refer to this model as The Responsive Operating System, and we think it'll change the world.

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Page 1: The Operating Model That is Eating the World

THE OPERATING MODEL THAT IS EATING THE WORLD

Page 2: The Operating Model That is Eating the World

2004 2013

GOOGLE SEARCHES OVER TIME

NETFLIX

BLOCKBUSTER

TODAY’S DOMINANT VIDEO SERVICE IS A DIGITAL COMPANY.

Page 3: The Operating Model That is Eating the World

2004 2013

GOOGLE SEARCHES OVER TIME

ITUNES

TOWER RECORDS

TODAY’S DOMINANT MUSIC SERVICE IS A DIGITAL COMPANY.

Page 4: The Operating Model That is Eating the World

TOP PERFORMING AUTO STOCK? DIGITAL COMPANY.

Page 5: The Operating Model That is Eating the World

DIRECT MARKETING, GAMING, RECRUITING, TELECOM, AND RETAIL? !

DIGITAL COMPANIES.

Page 6: The Operating Model That is Eating the World

TODAY’S FASTEST GROWING, MOST PROFOUNDLY IMPACTFUL COMPANIES ARE USING A COMPLETELY DIFFERENT OPERATING MODEL

Page 7: The Operating Model That is Eating the World

A new value set.

THE RESPONSIVE OPERATING SYSTEM

LEARNINGOPEN

LEAN

VISIONARYVS. COMMERCIAL

EMERGENTVS. CONTROLLED

VS. SUSTAININGVS. CLOSED

VS. LARGE

Expressed across multiple dimensions of an organization.

PURPOSE PROCESS PEOPLE PRODUCT PLATFORM

Page 8: The Operating Model That is Eating the World

VISIONARY

vs. COMMERCIAL !!

Responsive companies approach their work with a long-term, ambitious view to everything from employee experience, to market position, to impact.

Page 9: The Operating Model That is Eating the World

LEAN vs. LARGE

!!Responsive companies have a bias toward simplicity and leanness,

in service of speed, understanding, and resourcefulness.

Page 10: The Operating Model That is Eating the World

LEARNING

vs. SUSTAINING !!

Responsive companies focus on learning and improvement as their primary driver in operations and innovation, as opposed to preserving/protecting status quo.

Page 11: The Operating Model That is Eating the World

EMERGENT vs. CONTROLLED

!!Responsive companies accept the idea that things should be fluid,

– that they should serve the business based on circumstance, and that what works will shape/reveal itself.

Page 12: The Operating Model That is Eating the World

OPEN

vs. CLOSED !!

Responsive companies favor highly networked configuration resulting in increased transparency and information flow, for both internal and external audiences, partners, and communities.

Page 13: The Operating Model That is Eating the World

ADVENTURES IN OS TRANSFORMATION

Page 14: The Operating Model That is Eating the World