the only event in the health and human services industry

February 10-12, 2021 | Clearwater Beach, FL

The only event in the health and human services industry that provides executives

the tools needed for performance management in the “next normal.”

performance.openminds.com

Virtual Event With On-Site Networking Opportunities

Meet The Faculty

Erin BoydBehavioral Network

Strategy Director, Cigna

Amy KendallVice President, Complex Populations, Caresource

Monica E. OssChief Executive Officer,

OPEN MINDS

In an environment where a pandemic hasupended operations, organizations need astructured approach to build a culture ofperformance for long-term sustainability.

Eric T. Huss, Psy.D.Behavioral Health Total Populations Solutions Senior Advisor, Cigna

Monica Collins, MA, MBA

Senior Director, System Transformation, Magellan

Behavioral Health of Pennsylvania

Andrea SmythExecutive Director, NYS Coalition For Children’s

Behavioral Health

Karin JeffersPresident & CEO, Clinical

& Support Options

Derek S. Allen, MA ACTP

Executive Vice President & Chief Operating Officer,

Starr Commonwealth

WEDNESDAY, FEBRUARY 10, 2021

THURSDAY, FEBRUARY 11, 2021

11:00 AM – 4:00 PM EDTEXECUTIVE SUMMIT

The OPEN MINDS Children’s Summit: The Future Of School-Based Health ServicesProvider organizations serving children with complex support needs and youth in underserved communities are seeking to develop innovative programs and models of care that integrate behavioral health support services with educational needs. However, these young people often end up in a no-win situation in which either treatment or education is put first. With the current focus on social determinants of health, how are provider organizations keeping pace with the changing market to ensure the focus on education and the focus on treatment sit side-by-side? Join us for discussions about the opportunities and ongoing challenges facing the children’s services market.

• Derek S. Allen, MA ACTP, Executive Vice President & Chief Operating Officer, Starr Commonwealth

• Steven Bulger, CEO / Executive Director, iCan

• Jeremy D. Butler, Director of Community Initiatives, iCan

• Pia V. Escudero, LCSW, Executive Director, Division of Student Health & Human Services

• Olga Price, Ph.D., Associate Professor, Department of Prevention & Community Health at George Washington University & Director of the Center for Health and Health Care in Schools

• Kristen Rasmussen, Chief Operating Officer, iCan

• Andrea Smyth, Executive Director, NYS Coalition For Children’s Behavioral Health

• Tamra Williams, Ph.D., Deputy Chief Clinical Officer, Children’s Services Community Behavioral Health

• Kimberly Bond, MS, LMFT, Executive Vice President, OPEN MINDS

• Sharon Hicks, Senior Associate, OPEN MINDS

OPENING PLENARY

Welcome, Announcements & Results From The 2021 OPEN MINDS Performance Management Executive Survey: Where Are We On The Road To Value

• Monica E. Oss, Chief Executive Officer, OPEN MINDS

KEYNOTE ADDRESS

Solving The Problem Of Access To CareErin Boyd, Behavioral Network Strategy Director, Cigna

The shift to value-based reimbursement is accelerating but hampered by the lack of standardization and benchmarks for quality outcome measures. Integration and gaps in the referral pipeline are also a concern. In the light of these concerns, what can provider organizations do to make it easier for consumers to get care, build stronger relationships with health plans, and deliver better outcomes? Ms. Boyd provides the answers in this session.

THOUGHTLEADER FORUM

Thought Leader Discussion Session With Erin Boyd, Behavioral Network Strategy Director, Cigna

• Erin Boyd, Behavioral Network Strategy Director, Cigna

• Monica E. Oss, Chief Executive Officer, OPEN MINDS

BEST PRACTICE “HOW-TO”

Planning For Revenue Expansion By Expanding Your Service Area – From Market Analysis To Launch

• Ken Carr, Senior Associate, OPEN MINDS

10:00 AM – 1:00 PM EDTEXECUTIVE SEMINAR

Succeeding With Value-Based Reimbursement: An OPEN MINDS Executive Seminar On Organizational Competencies & Management Best Practices For Value-Based ContractingThis executive seminar is designed to help organizations implement the competencies and tactics for value-based contracts. The foundational components of the infrastructure needed for VBR, how to move from service value concepts linked to VBR to discussions with payers, and the implementation of new VBR services will be covered.


• Cathy Gilbert, Senior Associate, OPEN MINDS

Agenda At A Glance1:30 PM – 4:30 PM EDTEXECUTIVE SEMINAR

How To Develop A New Service Line: An OPEN MINDS Seminar On Building A Diversification Strategy & Conducting A Feasibility AnalysisIn this seminar, we will review everything you need to know about developing a new service line including analyzing your current service lines, creating a structured approach for selecting new services, developing a costing model for new services, and creating a structured feasibility analysis and development process.

• Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS

• Kelvin McCord, Senior Associate, OPEN MINDS

Onsite Watch Party

ONSITE OUTDOOR NETWORKING RECEPTION

View full agenda at: performance.openminds.com/agenda

Agenda At A GlanceTOPICAL CASE STUDY SESSIONS

Improving Performance & Productivity Through Technology

• Karin Jeffers, President & CEO, Clinical & Support Options

• Uday Madasu, Chief Information Officer, The Jewish Board

• Tom Base, Senior Associate, OPEN MINDS

Addictions Treatment: The Case For Value• Ashly Gibson, Director Of Payer Relations, Contracts &

Utilization, Hazelden Betty Ford Foundation

• James Stewart, President & CEO, Grafton Integrated Health Network & Advisory Board Member, OPEN MINDS

Integrating Social Determinants To Improve Performance Outcomes

• Eric T. Huss, Psy.D., Behavioral Health Total Populations Solutions Senior Advisor, Cigna

• Megan Lipman, Vice President Of Compliance & Quality


BEST PRACTICE “HOW-TO”

Key Performance Indicators For Value-Based Care: How To Use Performance Metrics To Build A Value Proposition For Health Plans


EXECUTIVE ROUNDTABLE

Using Value-Based Reimbursement To Drive Service Innovation

• Amy Ayrault, Provider Contracting Director, Cigna

• Monica Collins, MA, MBA, Senior Director, System Transformation, Magellan Behavioral Health of Pennsylvania

• Amy Pearlman, Vice President Of Clinical Strategies, Beacon Health Options



• James Stewart, President & CEO, Grafton Integrated Health Network & Advisory Board Member, OPEN MINDS

FRIDAY, FEBRUARY 12, 2021

KEYNOTE ADDRESS

What Provider Organizations Should Expect As Managed Care Moves To A Whole Person FocusAmy Kendall, Vice President, Complex Populations, Caresource

Hear from Amy Kendall about how this shifting focus of MCOs will define new expectations for organizations serving complex...

THOUGHTLEADER FORUM

Thought Leader Discussion Session With Amy Kendall, Vice President, Complex Populations, Caresource

• Amy Kendall, Vice President, Complex Populations, Caresource


BEST PRACTICE “HOW-TO” SESSIONS

Moving From Long-Term To Short-Term Residential Services


Market, Math & Metrics: Three Keys To Optimizing Your Strategy


TOPICAL CASE STUDY SESSION

How To Facilitate Organizational Change In A Changing Market

• Colleen Marshall, MA, LMFT, Consultant, Coach and Trainer & Current Director Of Behavioral Health, Well


KEYNOTE ADDRESS

Positioning Your Organization For The “Next Normal”Monica E. Oss, Chief Executive Officer, OPEN MINDS

The pandemic crisis is almost certain to change behavioral health for the long-term. Many practices have been altered to meet the extraordinary demands that the pandemic has imposed on behavioral healthcare providers and payers. As we look to the “next normal”, performance will matter. The advantage will go to the organizations that are data driven with documented “better” performance. Monica Oss will discuss the data and performance measures needed and share why they will be key to an organization’s success.



Onsite Watch Party

Live Streaming From Florida

What Provider Organizations Should Expect... Continuedpopulations with serious mental illnesses and intellectual and developmental disabilities. Learn what health plans are looking for and how provider organizations can come to the table with innovations and evidence-based practices to impact consumers’ health and non-health indicators.

1. Learn how to use performance metrics to build a value proposition for health plans.2. Understand why value-based reimbursement is driving service innovation.3. Discover how to improve performance, optimize strategy, and increase productivity

through technology.4. Hear how addressing social determinants can improve performance outcomes. 5. Learn about the data and performance measures needed for success in the “next

normal.”

Register today at: performance.openminds.com/register

TO P

5 Reasons To Attend

What Past Attendees Are Saying...“OPEN MINDS hosted one of the most professionally run events I’ve attended. The virtual functionality worked great. Having access to all presentations online afterwards is incredibly helpful.”

“Terrific institute, great topics, excellent speakers and a fabulous location!”

“Extrodinary content and innovative vendors. Overall impressive conference!”

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the only event in the health and human services industry

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