THE OBEROI GROUP OF HOTELS

NAMRATA VERMA & PAROMA MITRA

ABOUT OBEROI The Oberoi Group, founded in 1934, operates 35 hotels and three

cruisers in five countries under the luxury ‘Oberoi’ and five-star ‘Trident’ brands.

The Oberoi Group of Hotels is India’s second largest hotel company.

The Group is also engaged in flight catering, airport restaurants, travel and tour services, car rentals, project management and corporate air charters

A distinctive feature -highly motivated and well trained staff that provides the kind of attentive, personalized and warm service that is rare today.

Leisure hotels in India - The Oberoi Rajvilas(Jaipur); The Oberoi

Amarvilas,(Agra); Wildflower Hall(Shimla) in the Himalayas.

Overseas, The Oberoi, Lombok in Indonesia, The Oberoi, Mauritius and The Oberoi, Sahl Hasheesh in Egypt. The Oberoi Zahra, Luxury Nile Cruiser, Egypt was launched in 2007.

ABOUT oberoi The Group employs environmental and ecological practices in

technology, equipment and operational processes. The Group also supports philanthropic activities like education

for the mentally and physically challenged.

The Group is also a keen contributor to the conservation of nature and of cultural heritage.

The Group employs more than 12,000 people worldwide and operates 27 hotels and three cruisers in five countries

HISTORY Rai Bahadur Mohan Singh Oberoi was born on 15th August, 1898.

He is regarded as the father of 20th century India's hotel business. He started his hotel career as a clerk in the Cecil hotel in Shimla &

soon became an assistant to the manager.

After his retirement in 1934 with the help of family resources he purchased the hotel

This is how the first Oberoi Hotel came up in Shimla which he named as ‘The Oberoi Cecil Hotel.

HISTORY

In the year 1938, Mr. Oberoi acquired The Grand in Kolkata.

The hotel, had been empty for years, due to death of over a hundred foreigners who were guests during the cholera outbreak.

The hotel was refurbished and the following year, 1939, at the start of World War II, 1500 beds were made available to the British Army, as thousands of troops filled Kolkata.

By 1941, M. S. Oberoi was becoming well known in the hotel business and, in recognition of his services to the industry in time of war, Indian authorities bestowed on him the title of Rai Bahadur.

This was the start of what we today know as the Oberoi Empire.

MISSION Our Guests

We are committed to meeting and exceeding the expectations of our guests through our unremitting dedication to every aspect of service.

Our People We are committed to the growth, development and welfare of our people upon whom we rely to make this happen.

Our Distinctiveness Together, we shall continue the Oberoi tradition of pioneering in the hospitality industry, striving for unsurpassed excellence in high-potential locations all the way from the Middle East to Asia-Pacific.

Our Shareholders As a result, we will create extraordinary value for our stakeholders.

servicesAmong the various services provided by all the hotels under the Oberoi

group a few are listed below :-

Bank Currency exchange

Concierge Service (24 hours)

Doctor on call

24 hours Business Centre

Wireless broadband internet access.

….. At the pinnacle

FOUNDER - Rai Bahadur

Mohan Singh Oberoi

CEO - Mr. P.R.S. Oberoi

GM DELHI – Dr Zakir Hussain

GM SHIMLA – Mr. Srikant Peri

GM AGRA – Mr. George Kuruvilla

GM UDAIPUR – Mr. Torsten Dulleman

GM JAIPUR – Mr. Marc Denton

GM BENGALURU – Ms. Huvida Marshall

GM KERALA (backwater cruiser) – Mr. Sharad Datta

VICEPRESIDENT MUMBAI – Mr. Devendra Bharma

GM KOLKATTA – Mr. Amitabh Rai

Awards & Achievements The Oberoi Rajvilas,in Jaipur, has won two of international hospitality industry's

most prestigious awards.

Renowned British society magazine Tatler has accorded The Oberoi Rajvilas

"Hotel of the Year 2001" amongst 101 other hotels from across the globe

competing for this title.

Celebrated American Society magazine, Town & Country has awarded The Oberoi Rajvilas "The Best Exotic Hotel“

The Oberoi, New Delhi and The Oberoi, Mumbai, leading business hotels of The Oberoi Group have both been conferred the much coveted "Best Business Hotel" award for the Year 2001 by Business Traveler Asia Pacific

Awards & Achievements In 2002, The Oberoi, Mauritius won an international award launched for the

first time by Harpers & Queen. Mauritius was declared in the Hotel/Resorts category featuring “150 Best

Places on Earth”.

In 2003 Gallivanters Guide - a prestigious travel publication, adjudged The Oberoi Rajvilâs, Jaipur as the Fourth Best Inland Resort in the world.

Andrew Harper's Hideway Report also recently declared, The Oberoi Rajvilâs, Jaipur as the 'Grand Award Winner' at the 23rd Annual Hotel of the Year Competition.

In 2004, eighty-five spas worldwide were certified as the leading spas in the world out of which eleven spas were Oberoi spas. Which include the spas at Delhi, Mumbai, Jaipur, Udaipur, Agra, Mauritius, Egypt, Bali, Lombok, Ranthambore, Indonesia.

Awards & Achievements In 2005, The Oberoi Udaivilas, has received the highest rating for service

amongst all hotels in the world in Condé Nast Traveller, The Gold List. It has received an exceptional score of 97.49 for service, placed ahead of last year’s best, the legendary Copacabana Palace, Rio de Janeiro.

In 2006, Two Oberoi hotels have been ranked among the 10 best in the

world. 'Oberoi' is rated the 3rd best hotel chain in the world (for hotels outside the US), placing it ahead of Four Seasons and Ritz Carlton.

In 2007, The Oberoi Group score highest overall score of 94.36 a first by receiving top honours in Travel + Leisure World's Best Awards, July 2007

In 2008,The Oberoi Rajvilas, Jaipur; The Oberoi Udaivilas, Udaipur and The Oberoi Amarvilas, Agra have been rated 2nd, 4th and 6th respectively. The Travel + Leisure World’s Best Awards are acknowledged amongst the most revered rankings in the international travel industry.

performance The company’s performance during the financial year 2008-2009 had not

been as good as in the previous year. The Total Revenue was Rs. 1073.06 crores as compared to Rs. 1155.11 crores in the previous year.

The Profit before Tax was Rs. 273.26 crores as compared to Rs. 349.84 crores in the previous year. The Profit after Tax was Rs. 170.44 crores as compared to Rs. 217.23 crores in the previous year.

The company had declared a Dividend of Rs. 1.20 per share.

The results of the first quarter of this year, too, were reflective of the difficult business environment. The Total Income for the first quarter was Rs. 218.10 crores as compared to Rs. 253.12 crores in the previous year. The Profit after Tax was Rs. 19.05 crores as compared to Rs. 38.01 crores in the previous year.

JOINT VENTURE

COMPETITOR

TAJ GROPU OF HOTELS

ITC

DE-MELIGAN

LEELA GROUP OF HOTEL

GDP SHARE

RELATING HAPPENING LAST DECADE

GOVERNMENT POLICIES AFFECTING THE OBEROI GROUP