the non-rogue app: regulator/fleet approved jeremy phillips, ridecharge inc. october 2012 agta

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The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA illips & S.Par & T.Csontos

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Page 1: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

The Non-Rogue App: Regulator/Fleet Approved

Jeremy Phil l ips, RideCharge Inc.

October 2012

AGTA

J.Phillips & S.Partee & T.Csontos

Page 2: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

About Me

Jeremy Phillips Director, Business Dev and Sales @ RideCharge

Launched Zimride/Lyft, online ride-sharing community

Launched Sun Taxicab with Veolia Transportation, Execucar and Supershuttle growth and management

Marketing and Product Consulting for Kayak.com and LivingSocial.com

Enterprise sales, partnerships, city procurement, and new business lines at RideCharge

www.taximagic.com

Page 3: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

3 www.taximagic.com

Technology provides a HUGE opportunity for drivers, fleets, and regulators (airports)

Enables industry to take advantage of five emerging trends:

1. E-Commerce2. Mobile Payments3. Marketplace-based Applications4. The Sharing Economy5. Consumer Empowerment

Credit card assumed

Recall: AGTA Orlando…Let’s dig deeper

Page 4: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

About RideCharge, Inc. Local tech startup (based in

Alexandria)

Founded in 2007

50 employees

$20M in venture funding from Concur, Private Investors

#1 taxi app in US, connected to 25K taxis

Mission:

"We develop our products with a rider-centric perspective and the latest technologies to ensure that taxi fleets have the industry’s best tools to run their businesses and delight their passengers." 

www.taximagic.com

Page 5: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

RideCharge, Inc has Stellar Backgrounds

5 www.taximagic.com

Page 6: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Industry, Regulators do the heavy lifting

Rules, Regs, Laws, Research

Safety, Security, Background Checks, Insurance

Availability, Efficiency, Data Collections

Enforcement

Customer Service

Raise airport revenues

Lost and found

Implementation

Representing Constituents, Managing Stakeholders

Fleet Operat ions, Management, Market ing

Tr ip fu l f i l lment , cus tomer serv i ce , suppor t

A d d e d v a l u e a n d s e r v i c e s

6 www.taximagic.com

Etc…etc…etc…

Page 7: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

The Market has Changed in the Last Year

7

How people find and pay for their ride

Page 8: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

8 www.taximagic.com

“Rogue Apps!”

$20M $20M

$40M

- Traction- Venture Capital- Disruption- Intimidation

Page 9: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

3 Kinds of Apps

Direct-to-Driver App

Not integrated

No Fleet

No regulation

9 www.taximagic.com

White-Labeled App

Integrated

Fleet

Single Fleet

Spam

Networked App

Integrated

Fleet

Many fleets

ROGUE level 10 Rogue Level 0

Page 10: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Direct-to Driver Rogue Apps crowd out fleets, intimidate regulators

“The taxi industry is heavily regulated for reasons of public safety, consumer protection, and fair competition,” said Cambridge city attorney Elizabeth Lashway. “To allow Uber to sidestep the applicable laws and regulations goes against those principles.”

Continued success recruiting cars (400+ per city)

10 www.taximagic.com

Page 11: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Taxi Magic Integrates to Fleet Dispatch Systems

11 www.taximagic.com

Taxi MagicServers

Taxi Fleet

Taxi Magic App

Page 12: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Taxi Magic Integrates to Fleet Dispatch Systems

12 www.taximagic.com

Page 13: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Reach: Characteristics of a Networked App

- Retail Passengers

- Transportation Providers

- Corporate Passengers

Page 14: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Deep Industry Knowledge and Experience

14 www.taximagic.com

Page 15: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Understanding of Fleet Operations, Driver Behavior

15 www.taximagic.com

Page 16: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

New Ways to Market: Let us find new trips for your fleet

- Search Engine Optimization- Technology Blogs- Google Adwords- Promoted Tweets- App Reviews- Facebook Likes- Google +1’s- National Media Attention- App Platform Features- App Awards- Google Analytics- Referral and Loyalty Programs- Geotargeted Promo Codes- Daily Deals- Brand Ambassadors and Klout- Community Management- Electronic Newsletters- National Corporate Accounts- Partnerships- Street Teams- Automatic Enroll- Product Placement- App Awards

Page 17: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Taxi Magic Community Managers in [your city]

17 www.taximagic.com

Page 18: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

The Market Future is All About Mobile

18 www.taximagic.com

• Over 1 million apps in Apple App Store

• 4M+ App Downloads

• Top 10 Free Travel App

Page 19: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

The Taxi Magic Mobile Experience

19

Built, Updated, and Maintained

Page 20: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Airport Trips

20 www.taximagic.com

Page 21: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

What can AGT(A) do?1. Invest in your passengers with new technology (vehicles, booking, payment,

etc.)

2. Focus on your business and leave technology to the experts

3. Find partners who are aligned with your business model.

4. Facing increased competition, focus on passenger service.

21 www.taximagic.com

Page 22: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

An Increasingly Competitive Market

www.taximagic.com

we understand the challenges facing taxi fleets

AND

…how fleets can improve their business- more trips- new customers- automated trips

Page 23: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Summary

23 www.taximagic.com

The Taxi Fleet Model is Under Attack

Taxi Magic Believes in the Fleet Model and we are creating technology to preserve and grow your business.

Page 24: The Non-Rogue App: Regulator/Fleet Approved Jeremy Phillips, RideCharge Inc. October 2012 AGTA

Contact/Q&A

Email: [email protected]

Mobile: (703) 408-1387

Web: taximagic.com

Twitter: @jeremyjjp

www.taximagic.com