the new normal new normal.pdf · the new normal: hiring, managing, inspiring and firing in a...

The New Normal:Hiring, Managing, Inspiring and

Firing in a covid-safe business

Herts Chamber of Commerce – 4th June 2020

Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice

Agenda

HIRING MANAGING INSPIRING FIRING


Donna Obstfeld

Founder and Managing Director of DOHR – a one-stop shop HR Practice

25+ years of HR and Management Experience

Degree in Business and Psychology

Chartered Fellow of the Chartered Institute of Personnel and Development (FCIPD)

Qualified Mediator


5 C’s

Communication

Consistency

Clarity

Compassion

Compliance


Hiring


What does your next superstar employee look like?


How to identify a superstar

Pre Covid

Advert

CV & Cover letter

Telephone screening

Face to Face Interview

Assessment

1 day

Skills

Psychometric

Trial Day

Post Covid

Advert

CV & cover letter

Video application (LI)

Telephone screening

Zoom Interview

Written Assessment

Psychometric

Skills


Risks – The law has not changed

Unconscious bias

Discrimination

Protected characteristics

Age

Disability

Gender

Marital status

Race, Ethnicity, Religious beliefs

Claims from applicants

Subject Access Requests


Managing


Your mandate to manage

Contract of Employment

From Day 1

Statement of terms

Key policies and procedures

Signed by both parties

Changes to be agreed

Employee Handbook

As the business grows

10+ employees

Multiple sites

Extended hours operations

Covers ALL aspects of the employment relationship

Includes processes and procedures as well as policies


Magic Circles for Success

Policies and Contract of

Employment

Policies &

Procedures

Culture

Goals

Vision


Walking the Tightrope

Work vs Life

Leadership vs ManagementFriends vs Employees

Income vs OutgoingsEmployee vs Freelancer

Want vs Need

Time vs Money

Stick vs Carrot


Managing an onsite workforce• Risk Assessment

• Travel to and from work

• Motivation and

Engagement

• 5 C’s


Managing a home based workforce

Risk Assessment

Communication

Health and Safety

Physical

Mental


Furloughed Workers

Can’t work at the moment

1st July part time furloughing

Still employees

Still have a duty of care

Communication

Training


Inspiring


Organisational Framework


Performance Management

121's

Goal Setting

Quarterly Reviews

Annual Reviews

Personal Development

Plans


Employee Engagement

Survey

Review

Plan

Action

www.dohr.co.uk/employee-engagement/


Firing


Legal Reasons to ‘Terminate’

Resignation

Redundancy

Retirement

(Gross) misconduct (disciplinary process)

Behaviour / attitude

Capability

TUPE

Statutory illegality or breach of a statutory restriction

Some Other Substantial Reason (SOSR)


Risks

Constructive dismissal

Unfair dismissal

Wrongful dismissal

Discrimination claim

Trade union activity

Whistle-blowing

Health and Safety


Can Your Business Afford This?


3 Golden Rules

Always follow your own internal policies and procedures

Ensure you comply with current employment legislation and case law

If in ANY doubt, get advice BEFORE doing anything


Thanks for listening


Contact us

E: [email protected]: www.dohr.co.ukP: 01923 504100T: @dohrF: /hrlondonL: /donnaobstfeld

the new normal new normal.pdf · the new normal: hiring, managing, inspiring and firing in a...

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