the new nescafe solution - the better coffee experience by desmania design

w w w . d e s m a n i a . c o m

Beverage dispenser


BriefTo design a brand new front face for the existing Nestle vending machine. The design must be smart, young, contemporary and be relevant even 5 years hence. The interface of the machine must also be intuitive and interesting to go along with the design of the machine, making the experience of using the vending machine delightful and fun.

Ease of servicing and cleaning, robustness and durability are features which must be central to the new design.


Before After


Phase 1Research and Conceptualization


Research

A design research was carried out to understand the usage of the machine and also the identify and issue with the current machine in everyday usage.

For this the machine was studied in a variety of settings i.e. offices, small shop, train stations, colleges, etc.


Constraints

The Nestle Alegria was given to Desmania as the benchmark machine.

The scope of project was restricted to the front bezel while keeping the sheet metal casing and all its parts the same at the rear the same.

Also plastic part were to be kept to a minimum as far as possible


Ideation


Concepts1

2


Concepts3


Phase 2External engineering and mockup


Refinement

Nestle selected two of the concepts shown to them and asked Desmania to combine the best of both designs into one concept.

Once that was done, various control panel configurations were explored in order to achieve a clean, easy and intuitive design. A lot of emphasis was put on the experience in using the machine and for this various interactions based on the lights were also incorporated into the process of using the machine.


Mock-up

A solid, non-functional mockup was made for size and form validation in-house by Desmania.

The backlit Nestle logo was also tested on this mock up to get an idea of how the final product would look when on


Features

Flat surface with chrome finish is easy to wipe clean and also encourages the user to keep machine clean and shiny

Easily replicable backlit drinks menu card

LED backlit LOGO

Easily readable display

Easy to clan and remove drip tray

Backlit buttons which don’t wear out

LED lit dispensing area


Thank you

For business enquiry mail to [email protected]

the new nescafe solution - the better coffee experience by desmania design

Design