The Nature of Management

Lecture #1

Characteristics of Organizations Combining of individual efforts in pursuit

of certain common purposes or organizational goals

Division of labor

Hierarchy of authority

Characteristics of Organizations These all are tasks of Management

Management defined: The process of integrating resources and

tasks toward the achievement of stated organizational goals

“Responsibility for Performance”

Process A series of actions or measures;

A method of operation

Bzzzzzzzz

splat!

SPLAT!!!!!!!

Effectiveness

The degree of success in accomplishing a task

EfficiencyThe minimal use of resources in

accomplishing a task

Authority

Authority Right to Act or Command or Do

Responsibility Obligation to Act or Command or Do

Parity When the level of Authority equals the

level of Responsibility

Dr. Joe’s first day as a Lifeguard

Classical View of Authority

Behavioral View of Authority

Major Management Functions Planning

Organizing

Directing (Leading)

Controlling

Planning Evaluating environmental forces and

organizational resources Establishing a set of organizational goals Developing strategies and plans to

achieve the stated goals Formulating a decision making process

Organizing Developing the structure of the

organization

Acquiring and training human resources

Establishing communication patterns and networks

Directing Motivating employees (members of the

organization) Influencing employees to perform Forming effective groups Improving job performance

Controlling Determining elements of a control system

(performance standards) Evaluating and rewarding employees’

performance Controlling financial, information, and

physical resources

Minor(?) Management Functions Staffing

Coordinating