the national smart card project michael gates nscp project manager bracknell forest borough council...
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The National Smart Card Project
Michael GatesNSCP Project ManagerBracknell Forest Borough Council29th April 2004
www.scnf.org.uk
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The National Smart Card Project
Commenced April 2003 Completed March 2004 £4.1 million On time and on budget Extensive range of outputs, including ‘free’
software
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The National Smart card Project Objective
The National Smart card Project brought together the knowledge and expertise of a number of
local authorities and Central Government departments, including Pathfinders authorities, to provide a framework and foundation that will
drive ongoing development within the Smart card market
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What is a Smart Card? A Computer
processor memory communications
Interfaces Contact Contactless
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Why Smart Cards? Political
Current political interest in the use of Smart Cards The e-Europe Smart Card Charter
Social Increasing the take up of concessionary rates for services Increasing the take up of welfare benefits by retaining accurate
information about eligibility Reducing the stigma associated with claiming benefits and
concessionary rates Commercial
New sources of revenue – advertising, sponsorship Facilitate improved tourism activities
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Advantages for Citizens
Wallet space Convenience Confidentiality Security Faster transport applications Discounts ….Authentication
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Already Out There Proof of Age - “Citizencard” Library Membership Tickets Employee ID Cards Concessionary Bus Fares Car Park Cards Young people cards – e.g.
Connexions
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Smart Card Applications Education
Recording attendance Enabling cashless catering
Leisure Access to facilities Health incentives
Libraries Books, DVD’s, Video’s etc Payment, photocopying
Transport Contactless ticketing
applications Concessionary travel
Tourism Increasing tourism activity Payment Discounts Marketing
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Multi-Application Smart Cards One card – many applications Dual chip allowing contact and contactless applications
Transport (contactless) E-Purse (Contact) Authentication (both) Individual applications (both)
Interoperable across districts, regions and… countries Constrained by chip capacity…but this will disappear
2004/05
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National Smart card Project
EstablishSmartcard
Business Case
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ProcureSmartcards
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ImplementSmartcardScheme
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Working andlearning from
others
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ManageSmartcardScheme
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The National Smartcard Project Toolkit
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The Business Case ‘Entry level’ schemes are achievable Schemes work best at regional or sub-regional level Card consolidation and process rationalisation will offset
costs Tangible improvements in service delivery Most cost effective and secure solution for authenticating
citizens for access to electronic services Commercial Revenues can be achieved Citizens like the multi-application concept
Establish aBusiness Casefor Smartcards
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Standards The NSCP has produced a standards ‘route
map’ …it has not solved all the standards issues!! Interoperable services are key for citizen
benefits There are already different schemes out there… The ‘route map’ will help make sensible
decisions Standards are not standing still
Procuring andsetting up the
scheme
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Procurement Start with the Business case; locate yourself on the route
map; and take a look at the risk register before contemplating procurement
S-CAT and G-CAT represent viable routes to access specialist skills and to take forward pilot initiatives
Bulk purchase through joint procurement can produce real economies
A database of Smart Card specialist contractors is available from the NSCP
Procuring andsetting up the
scheme
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Implementing a Smart card Scheme The National Smart card Project has produced:
A Software Starter Pack Common Usage Specifications for Local Authorities The software is up and running in both Suffolk DC and Chester
CC
The software provides an entry point to set up a simple smart card scheme
The software will be provided through a managed open source scheme ‘free of charge’
It is running today on our stand…!!
Implementing aSmartcardScheme
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Legal and management requirements
Legal framework – parameters not barriers Smart card issuance – must be within LA
statutory powers Information Law issues are important and
reports provide clear guidance A wide range of legal issues are covered by the
reports
Managing aSmartcardScheme
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Commercial Smart Card Applications For Local Authorities:
source of revenue (but not “soft” route to sustainability!) attracts and maintains citizen interest
For the commercial sector: opportunity to reach new customers more targeted marketing and product/service development
For citizens: support varying lifestyles/life stages Interest/usage increased by application mix, loyalty, discounting
Managing aSmartcardScheme
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Authentication and Smart Cards The registration process for smart cards must conform to
a standard policy Authentication is critical to the success of e-Government Smart cards can provide an ideal solution This provides our Citizen’s with a reliable, convenient and
cost effect solution to obtain electronic services.
Working andlearning from
others
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National Smart Card Project Output Can be viewed in three areas:
Knowledge based documentation - CD / Web Site Starter Pack
Standards Software - CD
The project will launch at the end of May 2004 at the e-Europe conference
The conference is free – www.scnf.org.uk/scnp/eeurope
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Key messages of NSCP The NSCP
Has moved things forward Gets you started Provides a low cost entry point
Smart cards are an enabler in delivering the IEG 2005 targets e.g. CRM
Governance and Policy - the starting point for any scheme Citizens value multi application Smart cards Central Government has a key support role to play
