the mobile donation revolution

23
The mobile donation revolution Elizabeth Kessick Head of Insight JustGiving

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Elizabeth Kessick, Head of Insight, JustGivingDiscover the huge opportunity for donations through mobile, and how you can get started right away.We’ll cover…The size of the opportunity for mobile donationsThe rise of mobile internet useAn overview of JustTextGiving, the UK’s first free text donation serviceAnd some great examples of mobile donations campaigns

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Page 1: The mobile donation revolution

The mobile donation revolutionElizabeth KessickHead of InsightJustGiving

Page 2: The mobile donation revolution

About JustGiving

Over 13m

users

Over8,000

charities

over

£850mraised

Page 3: The mobile donation revolution

Mobile is bigger than you can imagine

http://www.flickr.com/photos/cherrycan/270626632/

Page 4: The mobile donation revolution

Smartphones24%

other76%

We love our mobile phones!

Young people aged 18-29 are the most in-tune with mobile technology

140 text messages per person per month

23% of web

browsing

Page 5: The mobile donation revolution

But most of us aren’t donating this way

56% of the UK adult population donate to charity in a typical

month

8% of the population contribute 47% of total

donations

Women aged 45-64 are the most likely to give. Men aged

16-24 are the least likely.

Only 20% of charities fundraise using text:

barriers to entry are high costs and lack of

knowledge.

Cash is still the most common method of

donation used by half of all donors

http://www.flickr.com/photos/howardlake/4995038929

Page 6: The mobile donation revolution

Mobile is different from the web

http://www.flickr.com/photos/stitch/68831738//

Page 7: The mobile donation revolution

In April we had around 23,800 visits from mobile phones every day....

Jan-11 Feb-11 Mar-11 Apr-110

2

4

6

8

10

12

14

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8.2%

12.2%

13.5%

14.9%

Other

iPad

Android

iPhone

That’s a growth rate of nearly 82%

in 2011 alone!

Snacktime is on the risePercentage of

visits to JustGiving.com

from mobile devices...

Page 8: The mobile donation revolution

Snacktime happens any day

Visits (mobile)Visits (Site)

Page 9: The mobile donation revolution

Snacktime happens anytime

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Page 10: The mobile donation revolution

Slacktivism works!

@willjohnh

Comic Relief 2011 raised £15.17m by text donations

– the highest raised through text donations

ever!

The American Red Cross raised $8m in 48 hours following the

earthquake in Haiti

The total donated by text to the DEC

through appeals is around 18%

The number of smartphone transactions

on JustGiving has doubled since

introducing mobile views

Page 11: The mobile donation revolution

Get started now

http://www.flickr.com/photos/jonas_in_china/2863869233/

Page 12: The mobile donation revolution

Mobile views

Page 13: The mobile donation revolution

Mobile sites

Page 14: The mobile donation revolution
Page 15: The mobile donation revolution

The process

Page 16: The mobile donation revolution

Get started with JustTextGiving

If you’re already a JustGiving member, simply login to your charity account to set up your text donation

codes

You can also register for a free‘JustTextGiving by

Vodafone’ account with one free phone call0800 052 1081

Page 17: The mobile donation revolution

It’s so easy....

1. Log in to your account

2. Create your unique 6 digit SMS code(s)

3. Add your JustTextGiving codes to your marketing.

4. Watch your donations mount up on your online dashboard and in your reporting

5. Receive your text donations through BACS payments from JustGiving or by cheque

Page 18: The mobile donation revolution

Get free marketing kits

What you get:- 20 A3 Posters- 20 A4 Posters- 50 Leaflets- 50 Business cards- 50 Stickers

Get your free kit at www.justtextgiving.co.uk

Page 19: The mobile donation revolution

Give it a go...

http://www.flickr.com/photos/dakima-arts/3545622348/http://www.flickr.com/photos/haagsuitburo/3698149738/http://www.flickr.com/photos/phalinn/2871697045http://www.flickr.com/photos/heavenly-shell/5525908521

Page 20: The mobile donation revolution

JustTextGiving in the wild...

Page 21: The mobile donation revolution

Coming soon....

Page 22: The mobile donation revolution

http://www.flickr.com/photos/iguanajo/13693220/

In summary

Almost everyone is an mobile phone user. People love their

mobiles and use them for all sorts of things

Text messaging is hugely popular, and an ideal

springboard for immediate response campaigns

Mobile needs to be part of your fundraising mix right now.

And you need to keep on thinking about it too

Use of the mobile web is going up and up...it’s worth thinking about these users & their

experience with your content and website

Page 23: The mobile donation revolution

Thank you

Elizabeth Kessick

[email protected]

@Izabel_blue

www.justtextgiving.co.uk

0800 052 1081