The Library Network Newsletter

July 18, 2011

Page 2 - TLN Monthly Circulation Statistics (2 of 2)

Page 3 - TLN Monthly Circulation Statistics (1 of 2)

Page 4 - Job - Library Assistant/Shelver - Novi Public Library

Page 5 - Job - Interim Director - Garden City Public Library

Page 6 - SASUG Meeting Minutes June 23, 2011 *DRAFT*

Page 12 - TLN Board Meeting Agenda July 21, 2011

page 1 / 1

The Library Network

Monthly Circulation

June 2011

Shared System Libraries Non-Shared System Libraries

Ferndale Public Library NR Fowlerville District Library NR

Garden City Public Library NR Hamburg Township Library NR

Madison Heights Public Library NR Hartland Cromaine District Library NR

Novi Public Library 69,527 Howell Carnegie District Library NR

Livonia Public Library-Civic Center 48,385 Livonia Public Library-Vest Pocket NR

Northville District Library 47,195 Northfield Township Area Library NR

Brighton District Library 45,094 Oakland County Library NR

Royal Oak Public Library 41,511 Orion Township Public Library NR

Waterford Township Public Library 36,588 Pinckney Community Public Library NR

Dexter District Library 35,860 Plymouth District Library NR

Salem-South Lyon District Library 32,254 Saline District Library NR

Chelsea District Library 31,493 West Bloomfield Township Public Library NR

Commerce 31,080 Westland William P. Faust Public Library NR

Auburn Hills Public Library 29,995 Ypsilanti District Library NR

Milford Township Library 23,641 Rochester Hills Public Library 155,830

Redford Township District Library 23,595 Canton Public Library 154,231

White Lake Township Library 22,689 Farmington Community Library 119,669

Trenton Veterans Memorial Library 22,213 Bloomfield Township Public Library 78,269

Oxford Public Library 21,582 Dearborn Henry Ford Centennial Library 72,243

Taylor Community Library 21,458 Grosse Pointe Public Libraries 67,466

Highland Township Public Library 20,708 Birmingham Baldwin Public Library 61,968

Belleville Area District Library 19,448 Southfield Public Library 51,432

Wixom Public Library 19,394 Independence Township Library 27,208

Southgate Veterans Memorial Library 17,704

Dearborn Heights North Library 16,621

Livonia Public Library-Carl Sandburg 15,342

Berkley Public Library 14,541

Wyandotte Bacon Memorial District Library 14,451

Springfield Township Library 14,126

Allen Park Public Library 13,191

Brandon Township Public Library 13,077

Clawson Blair Memorial Library 10,563

Livonia Public Library- Alfred Noble 9,517

Lyon Township Public Library 9,370

Flat Rock Public Library 9,307

Riverview Public Library 9,079

Wayne Public Library 9,048

Oak Park Public Library 8,651

Hazel Park Memorial Library 7,900

Dearborn Heights South Library 7,220

Manchester District Library 6,826

Huntington Woods Public Library 6,687

Lincoln Park Public Library 5,310

Hamtramck Public Library 5,229

Pontiac Public Library 4,169

Melvindale Public Library 3,646

Walled Lake Library 3,402

Addison Township Public Library 2,988

Franklin Public Library 2,834

Inkster Public Library 2,649

Romulus Public Library 1,775

River Rouge Public Library 1,175

Ecorse Public Library 802

Royal Oak Township Public Library 109

The Library Network 61

NR=Not Received Note: SLS totals do not include non-circulating items (NC)

The Library Network

Monthly Circulation

June 2011

Shared System Libraries Non-Shared System Libraries

Addison Township Public Library 2,988 Birmingham Baldwin Public Library 61,968

Allen Park Public Library 13,191 Bloomfield Township Public Library 78,269

Auburn Hills Public Library 29,995 Canton Public Library 154,231

Belleville Area District Library 19,448 Dearborn Henry Ford Centennial Library 72,243

Berkley Public Library 14,541 Farmington Community Library 119,669

Brandon Township Public Library 13,077 Fowlerville District Library NR

Brighton District Library 45,094 Grosse Pointe Public Libraries 67,466

Chelsea District Library 31,493 Hamburg Township Library NR

Clawson Blair Memorial Library 10,563 Hartland Cromaine District Library NR

Commerce 31,080 Howell Carnegie District Library NR

Dearborn Heights North Library 16,621 Independence Township Library 27,208

Dearborn Heights South Library 7,220 Livonia Public Library-Vest Pocket NR

Dexter District Library 35,860 Northfield Township Area Library NR

Ecorse Public Library 802 Oakland County Library NR

Ferndale Public Library NR Orion Township Public Library NR

Flat Rock Public Library 9,307 Pinckney Community Public Library NR

Franklin Public Library 2,834 Plymouth District Library NR

Garden City Public Library NR Rochester Hills Public Library 155,830

Hamtramck Public Library 5,229 Saline District Library NR

Hazel Park Memorial Library 7,900 Southfield Public Library 51,432

Highland Township Public Library 20,708 West Bloomfield Township Public Library NR

Huntington Woods Public Library 6,687 Westland William P. Faust Public Library NR

Inkster Public Library 2,649 Ypsilanti District Library NR

Lincoln Park Public Library 5,310

Livonia Public Library- Alfred Noble 9,517

Livonia Public Library-Carl Sandburg 15,342

Livonia Public Library-Civic Center 48,385

Lyon Township Public Library 9,370

Madison Heights Public Library NR

Manchester District Library 6,826

Melvindale Public Library 3,646

Milford Township Library 23,641

Northville District Library 47,195

Novi Public Library 69,527

Oak Park Public Library 8,651

Oxford Public Library 21,582

Pontiac Public Library 4,169

Redford Township District Library 23,595

River Rouge Public Library 1,175

Riverview Public Library 9,079

Romulus Public Library 1,775

Royal Oak Public Library 41,511

Royal Oak Township Public Library 109

Salem-South Lyon District Library 32,254

Southgate Veterans Memorial Library 17,704

Springfield Township Library 14,126

Taylor Community Library 21,458

The Library Network 61

Trenton Veterans Memorial Library 22,213

Walled Lake Library 3,402

Waterford Township Public Library 36,588

Wayne Public Library 9,048

White Lake Township Library 22,689

Wixom Public Library 19,394

Wyandotte Bacon Memorial District Library 14,451

NR=Not Received Note: SLS totals do not include non-circulating items (NC)

Employment Opportunity -- Interim Director

Garden City Public Library

The Library Board of the Garden City Public Library is seeking an enthusiastic, energetic, team-oriented Interim Library Director. If you are customer-service driven, and dedicated to public library service, with strong leadership skills and a vision for 21st Century library services, we invite you to apply.

Salary: $50,000 - $60,000

Community & Library Information:

Garden City is a Class V Library. It serves a population of 27,692 residents located in Wayne County, MI. The Library has 1 full time and 5 part time employees. The Library is a member of The Library Network. The Library has an appropriation from the City’s General Fund to operate through December 2011. A millage proposal will be decided by voters in November.

Qualifications:

ALA accredited Master of Library Science degree

Level 1 Michigan Librarian’s Permanent Professional Certification

Thorough knowledge of modern public library service, techniques, and principles, including appropriate application of technology

Experience with budgets and staff supervision

Duties:

Responsible for the supervision, recruitment, and administration of library personnel

Inform the Library Board of major activities and operations of the Library

Administration of Library building

Supervision of Library services, programs, and projects

Commitment to staying fully informed of current library technology, and its implementation

Financial administration of available Library resources including all budget, management, regulatory reporting, and pursuit of grant opportunities

Organizes, coordinates, and supervises publicity and public relations

Commitment to customer service excellence

Millage campaign experience desirable

Apply:

Send Letter, Resume, and References to: libraryboard.gcpl@gmail.com

Applicants received by July 20, 2011 will be given first consideration

DRAFT

Shared Automation System Users Group June 23, 2011 – Franklin Public Library

Meeting called to order at 9:39 by Chair, Heather Sturm (MANC)

Approval of Agenda

Two revisions were made to the agenda: 1) for Celia Morse to deliver the Board Report; 2) to remove the Network Update. Motion to approve the revised agenda by Paulette Medvecky (WAYN), seconded by Joan Rogers (WATE). Motion passed unanimously.

Approval of Minutes from May 2011 Meeting

No changes were proposed. Motion to approve the minutes by Elizabeth Gulick (CLAW), seconded by Celia Morse (BERK). Motion passed unanimously.

System Update – Anne Neville Garden City Update The User Profile of all patrons that are registered at the Garden City Library was changed to the LIBCLOSED User Profile as of Tuesday, June 21, 2011. This means that Garden City registered patrons will not be able to checkout or renew items, or place holds.

While the Garden City library is now closed for the foreseeable future, there is apparently a very slim chance that the library could reopen in mid-2012, should the millage proposal on the November ballot pass. With even a slim chance of the library reopening, we do not want to begin permanently removing Garden City items from the database at this time. Therefore all Garden City items have now been shadowed; this means their items will not be visible in eLibrary. In Workflows, staff will have to perform Keyword searches in order for Garden City items to be included in the search results.

We have also removed Garden City as a Search Library choice on the eLibrary Basic Search screen and removed Garden City from the eLibrary Index page so that patrons will not be able to select the Garden City environment to enter eLibrary.

An email was sent June 22, 2011 to the Sasmanagers email list attached to which was a list, in order by owning library, of all items currently checked out to patrons registered at Garden City. The list includes item ID, author, title, date checked out, date due, current location, user name, user ID, address, and phone. While overdue notices and assumed lost/bill notices will continue to be generated as usual for these items, staff may want to use this list to follow up on your items that have not been returned.

Symphony 3.4 Upgrade Revisited After attending the annual SirsiDynix Users’ conference in April, we had decided to hold off upgrading to Symphony 3.4 this spring and instead upgrade to Symphony 3.4.1 when it was released sometime this summer, as it looked to have some features that would really benefit library staff. However, we have learned that SirsiDynix is planning to add more new features and functionality to Symphony 3.4.1 than originally planned, and so will not release it until

DRAFT

sometime near the end of the year. Therefore we will go ahead with plans to upgrade to Symphony 3.4 this fall; we will let you know as soon as we have a timeline for the upgrade.

Setting the Path for WF Reports in Windows 7 64 bit

In WorkFlows, the delivered path to view and print reports(C:\Program Files\Windows NT\Accessories\WordPad) is incorrect in 64 bit versions of Windows 7.WordPad is a 32 bit program, so in the 64 bit Windows 7, it is installed in the Program Files (x86) folder.

The correct path can be entered using the gadget in the Report Settings Wizard in the REPORTS login. The correct path for 64 bit Windows 7 installations is C:\Program Files (x86)\Windows NT\Accessories\WordPad

Library Anywhere If staff or patrons report any problems or issues with the mobile app, Library Anywhere, please open a helpdesk ticket to report those issues to us. If we can’t resolve the problem, we will contact the Library Anywhere tech support staff at Bowker; they have been very responsive to issues we have reported thus far. Please use a helpdesk Category of eLibrary and Subcategory of Other when reporting problems with the Library Anywhere app.

Holiday Closing Reminder

TLN is closed on Monday, July 4 for the Independence Day holiday. The helpdesk will not be staffed and the shared system will not be available for use. TLN staff will use these holiday hours to perform a full system backup. eLibrary will be unavailable while the full system backup is being completed, which generally takes 5 to 6 hours.

Helpdesk – Reminders

As we move into vacation season, we just want to remind everyone to open tickets in the helpdesk rather than emailing or calling individual TLN staff. The TLN centralized helpdesk system is in place to support you and to help us respond to your requests in a timely manner. We ask that you either call the helpdesk for assistance or open a helpdesk ticket. By doing this, it eliminates the guessing game for library staff to figure out which TLN staff person to call and whether or not they are in the office.

When you open a helpdesk ticket, please do not change the 4 character library code to your name. For reporting purposes, there is one login for each library and we request that the 4 character library code name not be changed. By all means, change the email address to your own email address if you are the requestor of the helpdesk ticket. There is a default email address in place for each library but the requestor can override that with his or her own address so that the requestor will receive updates on their helpdesk ticket from TLN staff.

Also, be sure to select the appropriate category and sub-category for your request. Doing so will also help us in responding to your requests in a timely manner.

DRAFT

Statistical Summary Circulation System Availability: May: 100% Patrons: May 1st: 680,210 Jun 1st: 670,319 (-9,891) Items: May 1st: 4,553,471 Jun 1st: 4,575,351 (+21, 880) Bib Records: May 1st: 908,104 Jun 1st: 911,086 (+2,982) 24/7 Phone Renewal: Apr: 1,511 May: 1,125 (-386) Training: 1 Director’s Station, 1 Serials

Report from the Executive Committee - Celia Morse ExComm was mystified by the attorney’s first draft at modifying the Symphony maintenance contract. For unknown reasons, he made changes to the original contract with SIRSI. The draft has been returned with a reiteration of the work we wish done for a 5 year maintenance contract. Half of the bill for current year maintenance has been paid to SIRSI in the meantime.

TLN is investigating using PayPal to allow patrons to pay bills online through eLibrary. Comprise’s online payment product is extremely expensive. The model being considered is to have TLN collect all online bill payments and distribute them to the libraries owning the items occasioning the bills. It may be possible to set up accounts for individual libraries to use at point of sale.

A committee has been established to investigate current use and establish guidelines for use of non-resident profiles. Its first meeting follows this SASUG meeting. Any interested volunteers should contact Paul McCann (DEXT).

ExComm discussed reciprocity for AV formats, within SAS and in MelCat occasioning the new business items to come later in this agenda.

Report from the TLN Board Meeting - Celia Morse Board reviewed a letter from Doreen Mayhew regarding management controls, and discussed the effect of closures on reciprocity. The new representative from Wayne County is Annette Haley from Trenton. Betty Farhat’s term is up in October. There is at least one candidate so far.

Report from the Technical Services Committee - Cheryl DeCovich All libraries now should be running Sky River. There is a known issue: when requesting more than 7 records at a time, some end up missing. This is under investigation. If you see it occur, please inform Jim Flury. Otherwise issues with this change have been minimal. Open a Help Desk ticket for any problems. If an item is not in Sky River, send the physical item to BDBS. BDBS asks pardon if there is any lag time as new processes become familiar. Tech Services Committee will be looking at records customization in the fall. The committee next meets July 20 at Livonia Civic Center.

DRAFT

Unfinished Business Proposed changes to Ultra-Lo-Gen user profile Lawrence Marble (SLYN) had proposed change to 1-year privilege limit, and 5-10 holds allowed. Currently the thresholds for Ultra-Lo-Gen are: Privilege Limit 3YEARS; Overdue Threshold 10; Bill Threshold 5; Charge Limit 100; Hold Limit 25. By email, Amy Rosen (WHLK) indicated White Lake would not want to go lower than 10 holds. Among users of the profile present, Celia Morse (BERK) and Paulette Medvecky (WAYN) were opposed to a 1-year privilege limit. It was pointed out that there are two other profiles with both 3- and 1-year privilege variations. Motion by Paulette Medvecky to lower the hold limit in the Ult-Lo-Gen User Profile from 25 to 15, seconded by Celia Morse (BERK). Motion tabled. The meeting felt that profile users should have more notice of this proposed change, and that the motion should appear on the agenda for next meeting. New Business 1. Reciprocal lending of audio-visual items within the Shared System There was a discussion of inconsistency in reciprocity among SAS libraries for Audio-Visual formats. The starting contention for the discussion was that interlibrary lending of AV should be more widely allowed. As it developed, the discussion extended to new books and MelCat lending as well. Prominent points of the discussion included:

Since users cannot be restricted from requesting any available item within the Shared System, the libraries that do not lend AV should ask themselves, is it fair to have your patrons requesting and receiving DVDs and CDs from other libraries, but not providing the same to those others?

To address fears that new material will not be available to browse if local holds restrictions are lifted: the most popular items will never be on the shelf, unless they are made unholdable by anybody; less popular items will still be on the shelf nearly as much as if they were a local hold only.

Demand management causes holds from users of any particular library to have priority over all other holds for that library’s materials, even if they place holds after users from other libraries. Universally allowing holds on new materials would not impact what happens with blockbusters. It would have the greatest impact with B-list fiction and the vast majority of non-fiction, and would improve service to patrons by increasing the availability of less widely-held items available throughout the system. Arguably, this also would increase the diversity of titles system-wide, as libraries would not be compelled to buy their own copies of lower-demand items, but could get altogether different items.

Item types Local hold -- 1, 2, or 3 Week, cause additional concerns. Since they are assigned independent of format, they do not appear in search results for material-specific searches (the options on the right-hand column of the main search screen). NEW item types (NEW-BKONCD, -DVD, -CD , etc.) allow libraries to have place restrictions on new items without using Local Hold Item types.

DRAFT

Libraries which allow system holds on AV and/or all books reported an initial spike in requests, but subsequently no hardship, or depletion of their shelves.

Questions were raised whether local rental fees or use of the Acquisitions module affects this discussion.

DVDs are the material people most often jump from the Shared System to MelCat to obtain. Allowing such material to circulate through the SAS would reduce the extra work for libraries and TLN delivery involved in MelCat loans. Increased potential for damage to materials through handling by RIDES is also a concern.

The original group of MelCat libraries agreed to loan Item types BOOK and VIDEO (i.e. VHS). Since then Mel determined which libraries actually had any VIDEO to loan, and created a group within TLN that cannot request AV based on patron profile.

The discussion also included what action should be sought. It was noted that strong recommendations have been made for opening collections to sharing for some time, with only sporadic effect. It was argued that the proposed motion should be to make sharing of specific types of resources mandatory for participation in the Shared System, and see if the membership will support this or not. Libraries would need to allow all holds or none for these items.

It was decided that the agenda for the July SASUG meeting should include a presentation on Demand Management, and further discussion and formulation of the proposed motion. A vote was tentatively set for the September meeting to allow for full notice to and participation of the membership.

2. MelCat lending review: video tapes and other audio visual items This item was deemed to be a subordinate issue to the previous item, and to have been covered for the time being in that discussion.

Motion to adjourn meeting at 11:24 am by Becky Willemsen (MDHT) seconded by Joan Rogers (WATE). Motion passed unanimously.

Next Meeting: Thursday, July 28, 9:30am at The Library Network Anita O’Brien WYDT Anne Hage HTWD Anne Neville TLN Becky Willemsen MDHT Brigette Felix TLN Carey Holmes TREN Celia Morse BERK Cheryl DeCovich AUBN

DRAFT

Diane Santiz COMM Ed Rutkowski BRIT Elizabeth Gulick CLAW Ginny Cesarz WAYN Heather Sturm MANC Joan Rogers WATE jude halloran HIGH Judy McIntosh NORT Karen Endres BERK Martin Smith REDF Mary Ellen Mulcrone NOVI Paul McCann DEXT Paulette Medvecky WAYN Sheryl Schumacher WALL Teresa Natzke FRAN Theresa Powers TAYL Respectfully Submitted, Ed Rutkowski (BRIT)

THE LIBRARY NETWORK

BOARD MEETING Thursday, July 21, 2011 - 4:30 p.m.

Southfield Public Library 26300 Evergreen Road Southfield, MI 48076

A G E N D A

This meeting has been canceled. The next scheduled Board Meeting is Thursday, August 18 at the Brighton District Library.