THE LEADER IN US … ONE AND THE LEADER IN US … ONE AND ALLALL

Arlene A. Pietranton, PhD, CAEArlene A. Pietranton, PhD, CAE

Chief Executive Officer, ASHAChief Executive Officer, ASHA

CSHA 2015 ConventionCSHA 2015 Convention

Student Luncheon March 6, 2015Student Luncheon March 6, 2015

DISCLOSURE STATEMENTDISCLOSURE STATEMENT

Arlene PietrantonArlene Pietranton• Financial:Financial: Paid employee of ASHA; ASHA paid my travel Paid employee of ASHA; ASHA paid my travel

expenses to be hereexpenses to be here

• Nonfinancial:Nonfinancial: Immediate Past Chairperson of the American Immediate Past Chairperson of the American

Society of Association ExecutivesSociety of Association Executives

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SO - WHAT DO FOLLOWERS SAY?SO - WHAT DO FOLLOWERS SAY?

• A research perspective on leadershipA research perspective on leadership

• James Kouzes & Barry PosnerJames Kouzes & Barry Posner

• Over 20 yearsOver 20 years

• 75,000 people75,000 people

• Key Question:Key Question:

• What top ten characteristics does a person need to see in What top ten characteristics does a person need to see in

someone to willingly follow that person?someone to willingly follow that person?

LEADERSHIP CHARACTERISTICSLEADERSHIP CHARACTERISTICS1. Honest2. Forward-thinking3. Competent4. Inspiring5. Intelligent6. Fair-minded7. Broad-minded8. Supportive9. Straightforward10. Dependable

11. Cooperative12. Determined13. Imaginative14. Ambitious15. Courageous16. Caring17. Mature18. Loyal19. Self-controlled20. Independent

Know Thy Know Thy Leadership Leadership

Style(s)!Style(s)!

1. Affiliative

A•Mainly sets priorities & delegates tasks – and little else•Avoidance or absence of leadership•Generally considered to be the least effective leadership style

2. Coaching

B•Works best during a crisis or when immediate action is needed•Assuages fear and brings calm by giving clear directions & explicit feedback•Minimizes ambiguity about expected actions; expects full compliance

3. Directive

C•Guides people toward a shared vision … where to go, but not how to get there•Focuses on the future/where you are going vs. where you’ve been•Usually entrepreneurs, business leaders … the movers and the shakers – that could be some of you!

4. Laissez-faire

D•Hones in on the emotional needs of the group•Creates harmony through collaboration and inclusion•People come first to this type of leader!

5. Pacesetting

E•Listens to and values input from the entire team•Encourages and promotes consensus•This style works best when you need buy-in or clarity for a situation

6. Participative

F•Demands and often embodies excellence•Builds a challenge and sets exciting goals for the team•Caution – don’t overuse this style as it may drive short-term results, but can cause exhaustion and burn out over the long-run!

7. Visionary

G•Seeks to mentor and align individual goals with that of the organization•Excels at delegating assignments and tying others’ strengths with their interests and aspirations … resulting in enhanced performance •Generates high level of loyalty

AFFILIATIVE AFFILIATIVE

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COACHINGCOACHING

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DIRECTIVEDIRECTIVE

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LAISSEZ-FAIRELAISSEZ-FAIRE

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PACESETTINGPACESETTING

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VISIONARYVISIONARY

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PARTICIPATIVEPARTICIPATIVE

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ARLENE’S “LEADERSHIP COACHING TOP PICKS”ARLENE’S “LEADERSHIP COACHING TOP PICKS”

•Be Who You Are – and Be It Well Dearie!Be Who You Are – and Be It Well Dearie!

•Leading and Managing ChangeLeading and Managing Change

•Emotional IntelligenceEmotional Intelligence

•Follow Your Passion!Follow Your Passion!

•Don’t Burn Your BridgesDon’t Burn Your Bridges

•Treat Others with Compassion & RespectTreat Others with Compassion & Respect

•Make a Difference!Make a Difference!

BE WHO YOU ARE – AND BE IT WELL DEARIE!!BE WHO YOU ARE – AND BE IT WELL DEARIE!!

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LEADING AND MANAGING LEADING AND MANAGING CHANGECHANGE

KEY SKILLS – EMOTIONAL INTELLIGENCEKEY SKILLS – EMOTIONAL INTELLIGENCE

Self-awareness Self-awareness – – •recognize your own emotions and recognize your own emotions and how they affect your thoughts and how they affect your thoughts and behaviorbehavior•know your strengths and weaknessesknow your strengths and weaknesses•have self-confidencehave self-confidence

Social awareness – Social awareness – •understand the emotions, needs, and understand the emotions, needs, and concerns of other people concerns of other people •pick up on emotional cuespick up on emotional cues•feel comfortable sociallyfeel comfortable socially•recognize the power dynamics in a recognize the power dynamics in a group or organizationgroup or organization

Self-management – •control impulsive feelings and behaviors•manage your emotions in healthy ways•take initiative•follow through on commitments•adapt to changing circumstances

Relationship management – •know how to develop and maintain good relationships•communicate clearly•inspire and influence others•work well in a team•manage conflict

FOLLOW YOUR PASSIONFOLLOW YOUR PASSION

DON’T BURN BRIDGESDON’T BURN BRIDGES

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ALL I REALLY ALL I REALLY NEED TO KNOW I NEED TO KNOW I

LEARNED IN LEARNED IN KINDERGARTENKINDERGARTEN

MAKE EFFECTIVE COMMUNICATION, A HUMAN MAKE EFFECTIVE COMMUNICATION, A HUMAN RIGHT, ACCESSIBLE AND ACHIEVABLE FOR ALL!RIGHT, ACCESSIBLE AND ACHIEVABLE FOR ALL!