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The History and Future of the Quality Unit in Pharmaceutical Manufacturing: ASQ/FDA Presentation by Chris Allen Bayer Healthcare - June 23, 2005

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Page 1: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The History and Future of the Quality Unit in Pharmaceutical Manufacturing:

ASQ/FDA Presentation by Chris AllenBayer Healthcare - June 23, 2005

Page 2: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The Quality Department is the cornerstone for our success.

QUALITY

Page 3: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

We are facing rapid change in our industry.

Page 4: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

How will these changes affect the quality unit?

Testing Lab

Quality Assurance

Design Controls

SamplingWet Chemistry

?

Page 5: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

To help predict forward, we will take a brief look backward.

Page 6: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Then we will look at some current trends impacting our organization.

Page 7: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The organization of the quality unit has evolved over time.

Page 8: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Earliest industrial history was the artisan in the one-person shop.

Shop Master

Assistant Assistant Assistant Assistant Inspector

Page 9: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

As shops grew, the job of a full-time “inspector” developed.

Director, Manufacrture

Factory Manager

Production Superintendent

Foreman Foreman Foreman Foreman

Worker Worker Worker Worker

Worker Worker Worker Worker

Worker Worker Worker Worker

Inspector Inspector Inspector Inspector

Inspector

Page 10: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Quality Departments supervised by Chief Inspectors formed in the 1920’s.

Director, Manufacrture

Factory Manager

Production Superintendent

Chief Inspector

ForemanInspection Foreman Inspectors

ForemanInspection Foreman Inspectors

ForemanInspection Foreman Inspectors

QUALITY DEPT.

Page 11: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Quality engineering and statistical quality control developed in the 1940’s.

Director, Manufacrture

Factory Manager

Quality Manager

ChiefInspector

Chief Inspector

Quality Control Engineering

Page 12: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Reliability engineering became popular in the 1950’s.

Director, Manufacrture

Marketing Manufacturing Quality

Quality Inspection

Reliability Engineering

Quality Control Engineering

Quality Assurance

Page 13: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The pharmaceutical GMP’s had a significant impact on the quality unit.

Page 14: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

In the pharma industry, the quality approach was different.

Director, Manufacrture

Director of Quality

ManufacturingQuality Inspection

Quality Assurance

AnalyticalTesting Microbiology

Statistics

Page 15: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The quality unit has broad responsibilities defined in the regulation.

Page 16: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The organizational structure of the Quality Department is not mandated.

Page 17: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

There has been little emphasis on quality science.

Director, Manufacrture

Director of Quality

Manufacturing Quality Inspection

Quality Assurance

Quality Control Engineering

Reliability Engineering

Statistics Dept

Page 18: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

There are Pros and Cons of the Standard Pharma Quality Unit Design.

Page 19: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The organizational independence of the quality unit is a trade off.

Page 20: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Some current and future trends for quality organizations are evident.

Quality System Regulations

Process Analytical Technology (PAT)

100% Inspection Programs Design Space

Quality Science Quality Management Teams

Page 21: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The quality systems approach is under discussion.

Quality SystemsGuidance

QSR (Diagnostics)

ICH - Q10Initiative

Page 22: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Quality Management Teams (QMT) help build a quality culture.

Ensure all Departmentsare Working Together

Fully Integrates the Quality Department

with the rest of theplant

Excellent Forum for Developing and

Updating the QualityPlan

Comprised of GeneralManager and Staff

Meet Monthly

Review Quality Trends

Discuss Quality Problems

Select QualityImprovement Projects

Page 23: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

LIMS systems become more powerful and integrated.

Page 24: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Electronic Laboratory Notebooks eliminate tedious manual entries.

Page 25: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

PAT reduces manual testing.

Page 26: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Risk based management changes the way we think.

ICH - Q9

Product Quality ResearchInstitute - (PQRI)

Risk ManagementWork Group

FDA Guidance Documents

Page 27: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

100% inspection programs improve our process knowledge.

Metal Check Devices

Automatic Weigh Check

Thickness Sorters

Vision Inspection Systems

Detectors: e.g. Caps, SealsEmpty Bottles

Page 28: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Will we be able to make the transition to the new quality paradigm?

Page 29: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

The pharmaceutical industry is undergoing rapid change.

What will the Quality Unit of the Future Look Like?

More focus on Statistical Process Control and Reliability Engineering?More automation and less manual work (less chemists and more PCS Technicians?)Greater need for professional team facilitators, trainers, project managers?

Less need for lab spaceMore 100% InspectionGreater IT System

IntegrationApplication of Quality Science

Page 30: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

How will these changes affect the quality unit?

Testing Lab

Quality Assurance

Design Controls

SamplingWet Chemistry

?

Page 31: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

Quality Systems, Quality Teams, Risk

Management Concepts and New

Technologies Are Changing the Way

We Think and Work.

Page 32: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

A QA unit that does not adapt to change will rapidly fall behind.

“If you want to get somewhere else, you must run at least twice as fast as that!”

Lewis Carrol

Page 33: The History and Future of the Quality Unit in ...asq.org/.../06/...the-quality-unit-in-pharmaceutical-manufacturing.pdf · The History and Future of the Quality Unit in Pharmaceutical

References:

Beall, D., “Quality Assurance and Internal Inspection” published in the FDA Handbookof Total Drug Quality – circa 1971.

Drew, J., “The Seven Deadly Sins of Quality Management” Quality Progress, 59-54,Sept. 2003.

FDA – 1978 Drug GMP’s and Preamble, Sept, 1978.

FDA, Guide to Inspections of Quality Systems, August 1999.

FDC Reports, The Gold Sheet, Vol. 39, No 4, April 2005.

Harbour, G.C. and Kieffer, R.G., “Quality Management Team (QMT) – Managing theQuality System”, Pharm. Technol. 24 (10), 152-158 (2000).

Juran, J. M. and Gryna, F. M., “Organizing for Quality” Quality Planning and Analysis,second edition, 1980, chapter 24.

“The Future of Standards” Quality Progress Magazine, July, 1999.

Wells, T. R., “The Benefits of Incorporating Quality Systems in the Drug GMPRegulation”, FDLI Update, Sept/Oct 2003.