the hispanic market: where mission meets opportunity

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The Hispanic Market: Where Mission Meets Opportunity June 10, 2019

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The Hispanic Market: Where Mission Meets Opportunity June 10, 2019

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• Inclusiv Network: 263 CDCU credit unions in 44 states, DC and PR. $99B combined assets serving over 9.7 million consumers

• Member credit unions are mostly CDFI certified and or low income designated. Many are also Juntos Avanzamos designated

We believe that true financial inclusion and empowerment is a fundamental right. We dedicate ourselves to closing the gaps and removing barriers in financial opportunities for distressed and

underserved communities by providing capital, making connections and building capacity, developing innovative products and services for CDCUs and working to transform local progress into

lasting change at the national level.

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Collaborative approach led by Inclusiv with 14 national and regional industry partners and 4 community partners:

National Industry Partners National Community Partners

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A Collaborative Approach

• California and Nevada Credit Union Leagues (CA, NV)• Coopera • Cornerstone Credit Union League (AR, OK, TX)• Credit Union Association of New Mexico (NM)• Illinois Credit Union League (IL)• Iowa Credit Union League (IA)• League of Southeastern Credit Unions (AL, FL)• Mountain West Credit Union Association (AZ, CO, WY)• New York Credit Union Association (NY)• Northwest Credit Union Association (OR, WA)• Network of Latino Credit Unions and Professionals• PolicyWorks• Your Credit Union Partner

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This effort has resulted in the rapid expansion of the initiative:

88 Credit Unions

5.5 million consumers

702 branches

26 States, Washington D.C. and Puerto Rico

61.1 Billion dollars in assets

15 National partners

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2015 2016 2017 2018 2019

Cornerstone National JA Combined Network

144% growth in the number of Juntos Avanzamoscredit unions since the national launch in 2015.

Growing Strong

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Juntos Avanzamospresence has expanded to 26 states and 702 branches in, Washington D.C. and Puerto Rico.

National Presence

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Program Goals

• Engage CUs committed to serving Hispanics and Immigrants• Encourage standardization of CIP and loan underwriting requirements • Promote standardization of products and services available to Hispanics and

immigrants• Develop a central depository of best practices and information relevant to CUs serving

the Hispanic market• Formalize learning networks for sharing of best practices• Develop consistent marketing and outreach strategies• Facilitate collaborations with non-profits, as well as public agencies serving the

Hispanic market

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Mandatory requirements:

Program Principles

• Acceptance of alternative IDs (Matricula Consular; Municipal IDs, etc.)• Flexible loan underwriting criteria. Ability to provide ITIN loans

• Affordable and flexible• Transparent, simple and easy to understand and use• Accessible and convenient: on-line and mobile banking; micro branches;

partnerships• Bilingual and bicultural; committed to treating all with respect and dignity

Provide a pathway to financial inclusion (i.e. credit builder loan)

Products must be:

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Program Governance

• Represents industry partners • Mechanism to shape the program • Coordinates the execution of promotion and

education efforts at the state level• Provides leadership and ensures consistency across

participant CUs• Meets on a quarterly basis

Advisory Committee

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• By 2060, 30% or more of the population underage 35 will be Hispanic.

• Between 2010 and 2016, Hispanics accountedfor 75% of all U.S. labor force growth.

• Hispanics account for 47% of the growth in number of small businesses from 2012-2017.

• 1.7 trillion dollars in buying power

57.5 million Hispanics in the United States 14.2% Unbanked 28.9% Underbanked

Hispanic Opportunity

Sources:2017 FDIC National Survey of Unbanked and Underbanked Households,Power of the Purse, How Hispanics Contribute to the U.S. Economy, New American Economy, 2017Descubrimiento Digital, The Online live of Latinx Consumers, The Nielsen Company 2018

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From 2012-2017 Hispanics represented:

• 61% of user growth in checking and savings accounts

• 57% of user growth in 401k accounts

• 35% of growth in credit cardusers from

Driving Growth

Sources:2017 FDIC National Survey of Unbanked and Underbanked Households,Power of the Purse, How Hispanics Contribute to the U.S. Economy, New American Economy, 2017Descubrimiento Digital, The Online live of Latinx Consumers, The Nielsen Company 2018

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Driving Growth

138% in auto loans

55% in debit cards

52% in credit cards

42% in personal loans

41% in checking and savings accounts

14% are still reported to be unbanked

Percentage of change in number of Hispanic users (2012-2017)

Sources: Univision Harris Poll, Banking on Latinos for Growth2017 FDIC National Survey of Unbanked and Underbanked Households

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• Even though Hispanics are driving growth in financial products, there is still a long way to go.

• 42% of Hispanics are very interested in learning how financial services/products can help them achieve life goals.

• 48% of those speak Spanish only.

• 36% are bilingual.

Sources:2017 FDIC National Survey of Unbanked and Underbanked Households,Power of the Purse, How Hispanics Contribute to the U.S. Economy, New American Economy, 2017Descubrimiento Digital, The Online live of Latinx Consumers, The Nielsen Company 2018

Take a Deep Dive

Join us!Banking on Hispanics for Growth:

The Importance of Serving the Hispanic MarketJune 20, 2019 | 1:00 pm ET

Accelerate Financial Inclusion in Your Community ITIN and Small Business Implementation Workshops

Filene, Coopera, Inclusiv, PolicyworksChicago, June 25-26

New York City, July 15-17

Inclusiv Conference 2019

2019 Inclusiv ConferenceSeptember 16-18, 2019 | Los Angeles, CAOmni Los Angeles Hotel at California Plaza

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39 Broadway, Suite 2140New York, NY 10006-3003

www.inclusiv.org

Pablo DeFilippi

SVP Membership &

Network Engagement

[email protected]

212.809.1850 ext 304

René Vargas

Program Officer

[email protected]

212.809.1850 ext 207