the gambia & senegal - west africa 2012-2013

7/31/2019 The Gambia & Senegal - West Africa 2012-2013

1/21

The Gambia& Senegal - West Africa

November 2011 - October 2012


2/2138 For more advice or to book call the experts on 0845 330 4567

Sheraton Gambia HotelBruut

Beachront Spa All-inclusive

More Online Gambia.co.uk/Sheraton

All-inclusive package (not 24 hours)Buet breakast, lunch and dinner Ice cream 12-5pm, snack buet

3-5.30pm Local spirits, local beer and house wine, mineral water, soand hot drinks (excludes premium brands, ruit juices, ull bottles andminibar) 9.30am-11pm 10% discount on spa treatments Use o ftnessroom & steam room / sauna 9am-9pm.NB: All-inclusive fnishes at midday on day o departure. Excursions not included.

This beachront property is now extremely popular as anall-inclusive hotel, as well as oering extensive conerenceacilities or its corporate guests. The atmosphere is lively in

winter, although the small spa with its separate pool oers a

tranquil alternative, and the hotels antastic location beside

the ocean ensures stunning views rom both the rooms and

public areas.

The hotel is built into the hillside, nestled between giant baobab trees, and

the rooms are o a contemporary style, most enjoying sea views rom their

ocean-acing balcony or terrace. Classic rooms, now renamed Standardbaobab rooms, are airly compact and located closest to reception on the cli

top; there is also a variety o upgrade options such as the superbly located

Beach palm rooms.

Dining may be in the elevated Crematata buet restaurant (not air-

conditioned) where breakast is also served, or there are weekly themed

dinners at the poolside. Since the introduction o the all-inclusive option in

January 2010, the atmosphere is lively with a less corporate eel, and this

property cannot now be compared to Sheraton hotels in other destinations.

Located near the village o Bruut, the setting o the hotel is more secluded

than some other properties, making it ideal or a hotel-based holiday.

But with a number o activities on oer including a tness room, beach

volleyball and billiards, there is plenty to do along with simply relaxing!

The spa oers a good choice o treatments and we particularly recommenda massage overlooking the stunning beach in one o the outdoor treatment

cabanas. The lively resort o Kololi is also just 8 kilometres away and the

hotel provides a courtesy bus service twice daily.

ROOM FACILITIES

Twins and doubles

Air-conditioning

Saety deposit boxes

Satellite television

Tea and coee-making acilities

Internet (payable locally)

Hairdryer

Telephone

HOTEL FACILITIES

Large swimming pool

Separate childrens pool

Unspoilt, sandy beach

Fitness / spa acilities with small pool

Treetop lobby bar

Pool bar & Spa bar

Shuttle bus twice daily

World class conerence acilities

194 rooms

ROOM CHOICE

Beach baobab close to the beach, either

ground or upper foor rooms, terrace or

balcony 14

Sunset palm larger rooms with lounge area,

can be either ground or upper foor 18

Beach palm larger rooms with lounge area

directly acing the beach, either ground or

upper foor 23

CUISINE

Crematata buet restaurant

( la carte served in the summer)

Balaon al resco buet and la carte

(winter only)

Dinner may be served in either restaurant

ACTIVITIES

Table tennis, badminton (on sand)

Volleyball, water polo

Billiards, darts

Step and water aerobics

Some childrens activities

Regular evening entertainment

NB: Team / childrens activities may be subject

to minimum numbers

What a perectly placed spa! You can choose toenjoy a relaxing massage either in a cool treatment room,or al resco listening to the soothing sound o the wavesrom the lovely clitop setting.

Maxine Moylette, Administrator

SUPPLEMENTS & REDUCTIONS

Hal board / Bed & breakast -6 / -16

Air-conditioning included

Single room rom 25

3rd person sharing -10

Child sharing (2-15 years) -25

All supplements and room upgrades are per

person per night based on twin occupancy


3/21Contact your Local ravel Agent or book at Gambia.co.uk

FLIGHT CHOICE

Twice weekly fights rom Gatwick and

Manchester. Weekly fight rom Birmingham

All fights are direct to The Gambia

In-fight meals, 20kgs luggage allowance and

transers are included in brochure priced hol

Upgrade to Premium Class or legroom seats

See page 76 or urther fight inormation

WINTER 2011-12 PRICES on All-inclusive

No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

1083 1055 1040 1019 1490 1522 1109 1095 1121 1190 1098 1069 1178 1178 1044

1313 1298 1272 1444 1838 1700 1347 1328 1425 1425 1320 1293 1421 1421 1266

1572 1547 1528 1866 2161 1926 1605 1564 1592 1613 1575 1556 1669 1604 1518

7

10

14

Prices are in s per person on All-in clusive in a Standard baobab room rom Gatwick on a Tuesday and include 60 APD, 20 ADF and 35 o other known taxes and charges.For 11 night holidays, add the extra night cost to the 10 night price and add the relevant fight supplement.

Extra nights (per person per night) 1 Nov 10 Dec 70, 11 Dec 31 Dec 95, 1 Jan 30 Apr 72



Kombo Beach HotelKotu

Beachront Lively Families Groups

More Online Gambia.co.uk/Kombo

Dine-around packageTis alternative hal board package allows guests to budget or evening

meals whilst providing a level o dining exibility, and is proving verypopular. A weeks package includes 4 buet dinners in Kombo Beachs mainKudula restaurant, plus a urther three meals in a choice o selected localrestaurants, a couple o which are in dierent resorts or those wanting toexplore a little urther afeld (transportation not included).

Situated on a great sandy beach, this is a well-established,lively hotel which has a ull time entertainment team andplenty o activities throughout the day and evening to keep

you occupied. However, with the beach just a ew steps away

and spacious gardens, there is space to lay back and relax i

you preer.

Whatever your interest you should nd something to suit at the Kombo

Beach during the day you can join in with pool games or aerobics,

take tennis lessons or wander around the tropical gardens doing a little

birdwatching. I all that sounds too much like hard work, why not pamperyoursel with a massage or treatment at the beauty salon? And ater a busy

day, what better way to unwind than with a drink at the hotels beachside

wine bar, which is one o the best places to watch the sun set whilst enjoying

a Julbrew, The Gambias locally produced beer. In the evening there is

usually entertainment beside the pool with live local bands, themed dinners

or dancing.

The spacious standard rooms are airly basic and set within three-storey

buildings amongst the gardens with private terraces or balconies, where you

can sit and listen to the ocean. New or this winter are ground foor studios,

oering kitchen acilities, which are ideal or amilies.

The resort o Kotu has become increasingly popular in recent years and

there are a couple o other hotels, a crat market, beach bars and a taxi rank

just outside the hotel so its easy to get out and about. This is a good unhotel, popular with amilies, couples and groups and has a high number o

repeat guests each year.

ROOM FACILITIES

Majority double beds, limited twin beds

available on request (cannot be guaranteed)

Air-conditioning

Sae acilities (payable locally)

Television

Mini ridge

Hairdryers on request

2 and / or UK 3 pin sockets

HOTEL FACILITIES

Long sandy beach

Pool and sun terraces

Hotel shops and clinic

TV area in reception

Wi-Fi and internet access (payable locally)

Massage and beauty salon (payable locally)

3 bars, childrens play area

258 rooms

ROOM CHOICE

Superior rooms are on the 1st & 2nd foors 6

Premium rooms are larger ground foor rooms

with a spacious patio 9

Studios are open plan and ground foor with

kitchen area, double bed and 2 soa beds 11

Suites on the 1st & 2nd foors all have double

beds with a separate lounge area 12

All upgraded rooms are urnished to a higher

standard with tea / coee-making acilities,

hairdryers and ree saes

CUISINE

Kudula themed buets every evening

The Brasserie great ood and ocean views.

Table dhte and la carte menus

Geckos poolside snack bar and

ice-cream parlour

Dine-around package a mixture o hotel

buets and local restaurant dinners

Hal board guests receive a credit at the

hotels restaurants

ACTIVITIES

Daytime activities and evening entertainment

Table tennis

Tennis courts and coach (payable locally)

Ptanque / boules

Volleyball

Small outdoor gym

Bird guide and gol pro (payable locally)

I love the ambience o Kombo Beach comortableair-conditioned rooms, beautiully manicured gardens,great ood and plenty to do. The relaxing beachsidelocation and genuine warmth o the welcome keeps mecoming back or more.

Tony Knight, Compass Magazine


Hal board 12

Dine-around package 99 per week


Single room 16







FLIGHT CHOICE








WINTER 2011-12 PRICES on Bed & Breakast

No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

718 699 688 675 1098 1130 765 754 775 830 758 729 824 824 693

820 792 783 928 1289 1198 860 852 917 917 851 822 937 937 773

884 868 849 1183 1434 1256 945 933 954 962 930 898 1015 972 830

7

10

14

Prices are in s per person on Bed & Breakast in a Standard room rom Gatwick on a Tuesday and include 60 APD, 20 ADF and 35 o other known taxes and charges.For 11 night holidays, add the extra night cost to the 10 night price and add the relevant fight supplement.




Ocean Bay HotelCape Point

Beachront Families

More Online Gambia.co.uk/OceanBay

All-inclusive light upgrade (not 24 hours, winter only) Buet breakast, table dhte / buet lunch and dinner Farewell gala dinner in la carte restaurant Unlimited so drinks, water, ruit juice, tea and coee 10am-10pm 2 glasses o house wine or local beer with each lunch and dinner Complimentary 15 minute massage during stay

The Ocean Bay sits within beautiul gardens in a beachrontsetting. This popular hotel oers a good range o acilities,now with a new all-inclusive light option, and is a great choice

or amilies or couples looking to simply relax and enjoy the

Gambian sunshine.

The large swimming pool is the ocal point o the hotel and or amilies there

is a shallow area o the pool, a playground and babysitting can be arranged

on request. The hotel is located next to the beautiul Cape Point Beach and

maintains an area which is well serviced rom the beach bar.

The rooms are urnished in dark wood with a wide range o acilities andare arranged in two-storey buildings throughout the gardens. Larger, deluxe

rooms are available at a supplement.

Within the hotel there is a choice o two restaurants, one serving buet-style

breakast and dinner including Gambian delicacies and the Ocean Clipper

la carte, which is in an unrivalled position next to the ocean. Drinks, including

the hotels rereshing speciality, lemongrass tea, are available rom the elegant

lounge, beach bar or pool bar which also boasts its own pizza oven. For the

rst time this winter, the Ocean Bay is oering a new package to appeal to the

growing interest in all-inclusive holidays, all-inclusive light. Please note that a

cash-ree system now operates or any purchases within the hotel.

Daytime activities include darts, table tennis and other outdoor sporting

activities plus there is a library i you wish to nd a quiet corner out o the sun.

Ater dinner you can enjoy a ull programme o evening entertainment with

live music, shows and Arican dance troupes.

In the vicinity, there are a couple o other hotels, local bars, small restaurants,

shops and a crat market all within easy reach and the popular resort o

Kololi is only 10 kilometres away. Although the hotel is ocially graded as

5*, we believe our 4 rating based more on international standards and

customer eedback better refects the acilities and service oered.

ROOM FACILITIES

Twin beds

Air-conditioning

Limited interconnecting rooms

Minibar

Telephone, television

Hairdryer

Saety deposit box

2 or UK 3 pin sockets

HOTEL FACILITIES

Large sandy beach

Pool with childrens area

Childrens playground

Medical clinic, hairdresser

Internet ca

Laundry service / valet service

Wi-Fi in public areas

Library, conerence centre

195 rooms

ROOM CHOICE

Deluxe rooms are larger rooms. Those located

on the rst foor can accommodate an extra

soa bed 10

Suites have a double bedroom and separate

living room with a soa bed and dining table.

The bathroom is o the living room 23

CUISINE

Buet restaurant or breakast and dinner

Ocean Clipper la carte serving Mediterranean

and Asian cuisine

Snacks available rom pool bar / pizza oven

Beach bar

NEW all-inclusive light package available

as an upgrade

ACTIVITIES

Table tennis

Darts, pool table

Evening entertainment with live music by the

pool and shows

Management cocktail party (winter only)

Camel rides on the beach (winter only,

privately run)

Very enjoyable and certainly a Gambian Experience.

Great people, great ood and great weather.

Mr Murphy, Wiltshire


Hal board 15

All-inclusive light 32


Single room 16

3rd person sharing in Deluxe room or suite -5






FLIGHT CHOICE









No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

728 710 695 689 1144 1185 780 769 792 843 770 756 848 848 713

823 801 787 981 1335 1209 891 878 938 938 877 861 976 976 815

890 873 854 1255 1518 1270 968 956 981 992 959 947 1060 1015 872

7

10

14



Ocean Clipper



Senegambia HotelKololi

Beachront Groups Lively

More Online Gambia.co.uk/Senegambia

Wildlie in the gardensEvery morning you will witness the impressive vultures ying overhead

and perching in the palm trees waiting or the oering rom the hotelat 11.30am. Many other species o bird, as well as monkeys and monitorlizards also oen come to take advantage o the ree lunch. Te hotelsresident bird guides are always on hand to share their knowledge andgive tours o the grounds.

The Senegambia Hotel is the largest and one o the best-known hotels in The Gambia. It is situated beside thebeach in the lively resort o Kololi, making it a great choice or

anyone wanting to get out and sample the many dierent bars

and restaurants on the hotels doorstep.

This is a lively hotel with a wide range o activities aimed at adults, teenagers

and children. Guests looking or a little peace and quiet will easily nd a

secluded spot within the twenty acres o grounds and, whilst the impressive

beachside pool and bar is the ocus o many o the daytime activities, there

is a second swimming pool available in winter which is usually much quieter.Evening entertainment is equally varied with live music, Arican olklore nights

and discos. The beautiul gardens are also used as a venue or weddings,

private unctions and occasional live concerts.

All o the rooms are in two-storey buildings, the majority being dotted

amongst the gardens, so you wont need to go urther than your balcony

to witness the varied birdlie that calls the Senegambia home. The Gambia

Experience resort oce is also located by the entrance to the hotel and our

representative in the hotel, Jatta, will ensure your stay is a memorable one.

The extensive hal board buet is particularly popular, with a new pizza

restaurant in the hotel providing an excellent value, alternative dining option.

However, i you want to sample The Gambias nightlie, bed and breakast

would be a good choice as there are so many excellent restaurants just a

short stroll away.

The Senegambia will appeal to couples, amilies and groups it really does

oer something or everyone and guests return to this hotel year ater year.

ROOM FACILITIES

Twins and doubles

Air-conditioning

Ceiling an

2 pin sockets


Television

Mini ridge

HOTEL FACILITIES

Beach with snack bar

Large, tropical gardens

2 swimming pools (1 in summer)

Saari bar, pool terrace bar

Boutique and hotel shops

Internet ca, Wi-Fi

Bank in reception

Hairdresser, mini-market

328 rooms

ROOM CHOICE

Studios have a lounge, kitchenette with 2 electric

hot plates and separate double bedroom 9

CUISINE

Buet breakast

Buet dinner service

(may be table dhte in summer)

Flamingo la carte restaurant (winter)

Pizzeria

Beach bar drinks and snacks

ACTIVITIES

Tennis (payable locally)

Volleyball

Varied evening entertainment

Vulture eeding daily

Childrens playground

The beachront Senegambia couldnt be in a betterlocation i it tried! Its within walking distance o antasticbars and restaurants on the Senegambia Strip, howeverthe hotel itsel has beautiul, tranquil gardens and thevulture eeding is not to be missed.

Laura Schoeld, Sales Consultant


Hal board 12


Single room 13







FLIGHT CHOICE









No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

753 738 725 698 1141 1173 808 785 814 860 786 764 855 855 729

862 846 829 1048 1380 1245 925 899 948 948 893 871 997 997 828

940 923 892 1293 1556 1334 1009 982 1011 1027 980 965 1087 1042 905

7

10

14





I its a hotel-based holiday you preer, Laico Atlantic Beachcould be or you. With its enviable beach location, livelyactivity programme and riendly atmosphere, it is ideally suited

or a hal board or all-inclusive holiday.

Set directly on a beautiul stretch o sandy beach, one o the biggest in

The Gambia, this hotel is located away rom the majority o tourist hotels but

attracts many repeat customers. Public areas are spacious and comortable

and garden / sea view rooms are o a good standard; with the option o

interconnecting rooms, its an ideal choice or amilies too.

Away rom the beach, guests can choose to simply relax by the large pool ortake advantage o the wide range o daytime activities during winter. Two Jacuzzis

oer the perect place to unwind ater a day in the sun and the charming bird

garden, home to many dierent species, is popular with all guests.

There is plenty o choice or dining, with three restaurants serving a range

o traditional buet dishes, Italian and la carte cuisine, or why not try the

new all-inclusive option? Evening entertainment is provided daily, so youll

probably be happy to relax at the hotel, however a good choice o bars and

restaurants can be ound in Kololi, approximately 20 kilometres away.

More Online Gambia.co.uk/Atlantic

HOTEL FACILITIES

Large sandy beachPool and two Jacuzzis, childrens pool

2 bars, hotel shop, hairdresser

Massage centre, hotel gym, disco

Wi-Fi in reception, internet ca

204 rooms

ROOM FACILITIES

Twin or double beds, air-conditioning

Minibar, sae, direct dial telephone

Television, hairdryer

Complimentary toiletries

Interconnecting rooms, UK 3 pin sockets

ROOM CHOICE

Pool/sea view rooms 5

Suites have a separate living room and

double bedroom 19

CUISINE

Buet breakast and dinners,(may be table dhte in summer)

Dunda la carte restaurant (small hal board /

all-inclusive credit provided)

Riverside Italian restaurant also serving poolside

snacks during the day

ACTIVITIES

Varied entertainment programme (winter only)

Table tennis, crazy gol, croquet

Squash & tennis court (local charge)

Basketball and volleyball

Pool and snooker(local charge)

Childrens activity programme (winter only)


Hal board 13

All-inclusive 42


Single room rom 10





Laico Atlantic Beach HotelBanjul

Beachront Lively Families

NEW all-inclusive package upgrade (not 24 hours, winter only) Buet breakast, lunch and dinner Local spirits and beer, house wines and so drinks 11am-11pm

(excludes premium brands and minibar / room service) Complimentary ice cream selection Games and sports acilities e.g. tennis, squash 20% discount on massages, hairdressing services, hotel shop


No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

723 704 689 677 1064 1087 754 742 769 837 750 726 817 817 690

819 798 780 926 1233 1125 846 839 922 922 843 818 921 921 788

888 869 850 1100 1295 1154 926 915 938 952 920 908 998 965 827

7

10

14





Sunbeach really lives up to its name - an attractive hotel seton a large stretch o sandy beach in the Cape Point area.With acilities or both adults and children, it is ideal or amilies,

however couples and groups also love the antastic beach and

riendly atmosphere.

The hotels stretch o beach is very well maintained and an irresistible place

or sun worshippers to relax or, or the more energetic, to partake in some

beach games. Alternatively, the large swimming pool and spacious sun

terrace provides a ocal point or the hotel. However, i youre seeking a

quieter spot, there is a second swimming pool plus the hotel has a health

and beauty centre or some holiday pampering. For children, there is a

separate pool and playground, so at Sunbeach everyone really is catered or.

Rooms are nicely decorated, oering a pleasant place to rest your head at

the end o the day. Accommodation is arranged in single-storey buildings

throughout the gardens, which gives the hotel a smaller, more intimate eel.

Dining is relaxed and o good quality; in addition to the main buet restaurant

there is the open-air, inormal La Cucina taverna, specialising in Italian,

seaood and international cuisine. Evening entertainment includes visiting

musical artists or, i you want to explore more o Cape Point, there are a ew

small restaurants within walking distance.

More Online Gambia.co.uk/Sunbeach

HOTEL FACILITIES2 swimming pools, one lively, one quiet

Separate childrens swimming pool

Childrens playground, large sandy beach

Wi-Fi in reception, Wellness centre

2 bars, clinic with nurse, git shop

192 rooms

ROOM FACILITIES

Twin beds

Air-conditioning, television, telephone

Hairdryer, 2 pin sockets

Saety deposit boxes, minibar

ROOM CHOICE

Executive suites have a double bedroom

and separate lounge area, bathroom and

separate shower rom 32

CUISINESummertime restaurant buet meals

(table dhte menu in summer)

La Cucina serving pizza, seaood and pasta

by the beach


Hal board 14


Single room 16





Sunbeach HotelCape Point

Beachront Relaxing Families

The Sunbeach is located on perhaps the mostbeautiul beach in The Gambia with sand stretching ormiles. The hotel has great acilities or both couples andamilies no wonder it has a loyal customer ollowing.

Katie Bushnell, Product Executive

FLIGHT CHOICE









No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

728 715 699 691 1085 1126 775 752 785 844 763 735 845 845 685

809 788 780 935 1288 1165 856 848 913 913 851 826 942 942 768

876 860 844 1147 1452 1193 938 920 951 965 924 898 996 963 820

7

10

14





An undiscovered gem to the south o the main resort areas,Bijilo Beach is a small and quiet hotel with breathtakingviews. Situated on an unspoilt beach, the hotel attracts many

repeat guests year ater year, tempted by the tranquil, spacious

gardens, welcoming atmosphere and o course the enviable

beach location.

The airy rooms are situated in two-storey buildings within the well-kept

grounds and all have air-conditioning, however their elevated positions mean

you will also get a pleasant sea breeze as well as stunning views overlooking

the gardens, pool and ocean beyond.This is a popular choice or guests looking or a long stay during winter

and apartments are also available with a separate living / dining area and

tea / coee-making acilities. The hotel restaurant looks out towards the sea,

oering both table dhte and la carte menus. There is occasional evening

entertainment and the lively resort o Kololi is only 2.5 kilometres away.

This attractive, amily-run hotel will suit couples wishing to relax in peaceul

surroundings yet be within easy reach o a livelier resort.

More Online Gambia.co.uk/Bijilo

HOTEL FACILITIES

Main pool and separate childrens poolInternet access in reception (payable locally)

Wi-Fi (payable locally)

Mini-market

55 rooms

ROOM FACILITIES

Twin beds

Air-conditioning


Fan, mini ridge

Direct dial telephone

Television, hairdryer

2 pin sockets

CUISINE

Buet breakastLunchtime snacks and ull menu at the

pool / beach restaurant (winter only)

Evening set menus and la carte options

(winter only)

ROOM CHOICE

1-bedroom apartments have a separate living /

dining area with basic cooking acilities 6


Hal board 10


Single room 25





Bijilo Beach HotelBijilo

Beachront Long stays Relaxing

Long stay holidaysBijilo Beach is a good choice or long stay holidays and the apartments

provide greater space and tea / coee-making acilities. Long stayholidays are available or any duration rom three weeks to three monthsand, as an example, a three week holiday in an apartment costs rom1139 on bed and breakast.

Exclusive

FLIGHT CHOICE





transers are included in brochure priced holidays




No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

735 714 700 695 1027 1055 762 749 770 835 754 733 825 825 698

840 821 809 916 1148 1110 866 843 917 917 859 834 930 930 785

914 889 874 1077 1289 1116 943 928 945 964 935 918 996 959 844

7

10

14





Guests return year ater year to BB, an old avourite inan enviable position on Kotu Beach and one o only a ewhotels in The Gambia oering sel-catering acilities.

The main appeal or guests is not just the great beachside location but also

the tranquil atmosphere around the pool and throughout the well-manicured

gardens its certainly not hard to nd a peaceul spot in which to relax.

The apartments are arranged in two-storey buildings in and around the

gardens, with either a terrace or balcony to enjoy the beauty o the grounds.

A ew have sea views so i you preer to wake up to the ocean, you may

choose to upgrade. For single travellers, some smaller apartments areavailable with no supplement.

Each apartment has a small, equipped kitchenette, lounge / dining area and

separate bedroom. On arrival you will receive a complimentary welcome

pack supplemented by a daily delivery o resh bread. Although you have

the acilities to eat in your apartment (there is a mini-market on site), the

beauty o a sel-catering holiday is that you also get to sample the local

specialities. The hotel has its own restaurant serving breakast, lunch and

dinner with an la carte menu, plus there is a choice o restaurants close by.

More Online Gambia.co.uk/BungalowBeach

Bungalow Beach AparthotelKotu

Relaxing Beachront Singles

Exclusive

HOTEL FACILITIES

Pool with separate childrens pool2 bars, mini-market, boutique

Internet ca, massage parlour

Small childrens playground

Saety deposit boxes in reception

114 apartments

ROOM FACILITIES

Separate bedroom, twin beds

Kitchenette with 2 electric rings

Fans and air-conditioning on request

(payable locally)

Fridge

ROOM CHOICE

Sea view apartment 5

Deluxe apartment including air-conditioning

and television 16

CUISINE

Breakast pack plus daily resh breadRestaurant, mixture o table dhte and buets

A la carte restaurant

Beach bar

ACTIVITIES

Some evening entertainment during winter


Hal board 10

Air-conditioning payable locally

Single room 15

Smaller single room nil



All supplements and room upgrades are perperson per night based on twin occupancy

Complimentary welcome packTis Aparthotel oers bed and breakast with a dierence. On arrival al

o our customers receive a complimentary welcome pack which includeprovisions such as milk, ruit juice, tea, coee, eggs, cheese and jam.You will also receive resh bread each day.

FLIGHT CHOICE









No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

733 716 705 697 998 1026 745 739 755 825 739 724 787 787 680

810 793 784 908 1100 1047 833 829 894 894 825 807 893 893 744

884 869 857 1062 1215 1086 908 892 910 933 894 875 930 897 785

7

10

14

Prices are in s per person on Bed & Breakast in a Standard apartment rom Gatwick on a Tuesday and include 60 APD, 20 ADF and 35 o other known taxes and charges.For 11 night holidays, add the extra night cost to the 10 night price and add the relevant fight supplement.




The Bakotu Hotel has been a frm avourite o our guestsand BBC presenter Chris Packham or many years, mainlythanks to the warm welcome the sta provide and the antastic

birdwatching available within the gardens. It is also in a good

location with a couple o other hotels, small restaurants, beach

bars and a crat market nearby.

The hotel provides a peaceul sanctuary or those looking or a relaxing

holiday; theres no loud music or organised pool games, with perhaps only

the occasional visit by local cultural entertainers. The rooms are dotted

throughout the tranquil gardens, where monkeys can oten be spotted alongwith the abundant birdlie. Some rooms have air-conditioning, pre-bookable

at a supplement, and amilies can also be catered or.

Captains Table, the hotels la carte restaurant, is very popular and enjoys

a good reputation or evening ood. The continental breakast should satisy

most appetites, however cooked breakasts can also be purchased. There

is a pool bar and second restaurant adding to the increased choice o places

to eat and drink in the area. Although not directly on the beach, sandy Kotu

beach is less than 100 metres away and can be reached by strolling through

the crat market. We believe, and our customers agree, that the Bakotu

thoroughly deserves its 3 rating.

More Online Gambia.co.uk/Bakotu

HOTEL FACILITIES

Small pool with sun terrace

Attractive tropical gardens with nature walk

Mini-market

Pool bar, Wi-Fi (payable locally)

Laundry service

Resident bird guide

In-house massage service (payable locally)

Saety deposit boxes (payable locally)

80 rooms

ROOM FACILITIES

Twins and doubles

2 and/or 3 pin sockets

Fridge (payable locally)

CUISINE

Baobab Restaurant serving continental breakast

and table dhte / hal board dinners

Cooked breakast available (payable locally)

Snacks, brunch and lunch at pool bar

Captains Table la carte restaurant

Boss Lady Restaurant

Hal board guests receive a credit at the

hotels restaurants

ROOM CHOICE

Family rooms with double bed, bunk beds

and a soa bed


Hal board 10

Air-conditioning 8

Single room 16





Bakotu HotelKotu

Birdwatching Small & Friendly

Birdwatching with Chris PackhamYou could be one o a select group to join the BBCs Chris Packham on

a three day birdwatching holiday based at the Bakotu Hotel in Kotu.Visit a variety o habitats or the best chance o spotting the widest rangeo birds. 3 nights costs 345 in addition to the cost o the hotel and ightpackage.For more details see pages 54-55 or v isit Gambia.co.uk/Birdwatching


No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

674 660 648 639 937 962 703 694 712 788 699 680 767 767 658

752 735 720 838 1075 1011 783 769 837 837 783 759 848 848 736

797 778 765 991 1142 1023 834 818 840 863 826 812 920 866 769

7

10

14





Abright and colourul hotel, Palma Rima oers good valueor money or those who are looking or a un holiday,with entertainment and activities on oer throughout the day

and evening, plus a new all-inclusive option.

The ocal point o the hotel is undoubtedly the huge swimming pool and

sun terrace: in between rereshing dips in the pool, guests are never short

o things to do with many daytime activities. I you want to eel the sand

between your toes, the beach is a short walk away where there are a

number o loungers and sun shades or use with a small charge. A sociable

eel continues into the evenings, and guests are regularly entertained by

local bands. The hotel has an inormal atmosphere and also boasts its

own nightclub and bar. Located midway between the tourist areas o Kotu

and Kololi, you are only a short taxi ride away rom many other popular

restaurants and bars i you ancy a change o scene.

We oer spacious, simple rooms located in bungalows dotted throughout

the gardens, rather than in the main building, which are smaller and available

at a reduction. Each bungalow has patio windows opening out onto a small

terrace. These rooms sleep up to 4 people and, together with the childrens

pool and lively atmosphere, provide an ideal option or amilies.

More Online Gambia.co.uk/PalmaRima

Palma Rima HotelSouth Kotu

Families Lively All-inclusive

HOTEL FACILITIES

Large pool with childrens pool

Pool bar and music, giant chessLocal entertainment, nightclub, shop

Saety deposit box in reception (payable locally)

Table tennis, tennis

(payable locally, ree or all-inclusive guests)

152 rooms

ROOM FACILITIES

Twin beds

UK 3 pin sockets

Fans, ridges (payable locally, on request)

ROOM CHOICE

Pool rooms in the main building are smaller

with a balcony or terrace. No air-conditioning but

ans available (payable locally) -1

CUISINE

Basic buet breakast

Table dhte dinners with a mixture obuet and waiter service

Sunshine poolside snack bar


Hal board 7

All-inclusive 24

Air-conditioning in Bungalows Payable locally

Single room 10

Smaller single pool room nil

3rd / 4th person sharing -3




NEW all-inclusive package upgrade (not 24 hours, winter only) Buet breakast, lunch and dinner Snacks and hot drinks rom restaurant 4pm-5pm Local spirits (gin, vodka, rum & tequila), local beer and house wine,

mineral water and so drinks 10.30am-11pm Free activities: tennis, table tennis, giant chess, water polo / aerobics

FLIGHT CHOICE









No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

604 585 579 525 818 847 631 620 647 706 622 591 696 696 595

658 636 627 724 899 860 678 669 718 718 672 648 784 784 649

669 655 646 840 1016 862 700 687 709 725 691 663 797 769 664

7

10

14

Prices are in s per person on Bed & Breakast in a Bungalow room rom Gatwick on a Tuesday and include 60 APD, 20 ADF and 35 o other known taxes and charges.For 11 night holidays, add the extra night cost to the 10 night price and add the relevant fight supplement.




The ever popular Arican Village Hotel continues to attracta high number o individual guests and groups each yearwith its relaxed and riendly atmosphere, small intimate layout

and the chance to interact with the local community in the

bustling coastal town o Bakau.

The rooms are airly small and simply urnished with many situated in

thatched round bungalows surrounded by colourul plants, creating a

traditional Gambian village ambience. The sea view rooms are slightly

larger with antastic views o the ocean rom their cli top setting. This is also

a good choice or single travellers as there are a limited number o rooms orsingle occupancy with no supplement.

The restaurant has stunning views rom its elevated position overlooking

the Atlantic Ocean and the outside terrace is a wonderul place to enjoy an

early evening drink whilst watching the sun set. I you wish to experience

more o the local area, there are a number o local bars and restaurants close

by as well as a busy market.

There is no natural beach at the hotel but a sand-covered, man-made

sunbathing area has been created beside the ocean which is reached via

steep steps. The pool area boasts a circular bar right in the centre so theres

no need to go too ar or a rereshing drink.

More Online Gambia.co.uk/AricanVillage

HOTEL FACILITIES

Pool with circular eature bar

Man-made sunbathing area

Sae acilities in reception (payable locally)

Small shop

73 rooms

ROOM FACILITIES

Twin beds

Fans

2 pin and UK 3 pin sockets

CUISINE

Restaurant overlooking the ocean

Continental breakast

Snack service at beach and pool area

ROOM CHOICE

Sea view rooms are slightly larger 5


Hal board 8.50

Air-conditioning payable locally

Single room 7

Smaller single room nil





Arican Village HotelBakau

Singles Small & Friendly Groups

Exclusive

Second stay here as memorable as the frst!Charming sta in a lovely setting.

Mr Chadwick, Surrey


No. o

Nights

1-Nov

16-Nov

18-Dec

24-Dec

4-Mar

26-Mar

28-Nov

10-Dec

10-Feb

16-Feb

1-Jan

11-Jan

6-Apr

12-Apr

17-Nov

27-Nov

27-Jan

9-Feb

25-Dec

31-Dec

27-Mar

5-Apr

11-Dec

17-Dec

17-Feb

3-Mar

12-Jan

26-Jan

13-Apr

30-Apr

634 615 609 585 848 877 661 650 670 746 652 621 726 726 625

698 676 667 764 939 900 718 709 758 758 712 688 814 814 689

719 705 696 890 1066 912 750 737 761 772 741 713 847 798 714

7

10

14



FLIGHT CHOICE





transers are included in brochure priced holidays




17/21



Flights

FLIGHS

The Gambia Experience oers the widest choiceo year round fights to The Gambia.

Winter 2011/12Tuesday and Friday daytime fights rom Gatwick(weekend breaks,

10 & 11 nights and longer duration holidays available)

Wednesday and Saturday fights rom Manchester(10 & 11 nights

and longer duration holidays available)

Tuesday fights rom Birmingham

Premium upgrades and legroom seats at a supplement (see page 11)

90 minute regional and Premium Class check-in in UK

Airport Gold packages available including airport lounges

Summer 2012Direct, daytime fights rom Gatwick(long duration holidays available)

Legroom seats at a supplement

Airport Gold packages available

Premium ClassTravel in style with

our upgraded Premium Class service rom Gatwick(see page 11)

Flight only ticketsFor fight only prices, including one ways, fexible tickets and long

duration fights, please visit Gambiafights.co.uk

Airport gold packageOn departure dates when Premium Class is not available we are able to oer

an enhanced service rom Gatwick airport, exclusive to The Gambia Experience.

This package will include use o the business lounge in both the UK and in

Banjul on your return, an additional 10kg luggage allowance and a complimentary

drink on board the aircrat in each direction. Supplement rom 75pp.

Transer times (approximate)Airport Kololi: 25 mins Airport Bakau: 40 mins

Airport Bruut: 25 mins Airport Cape Point: 45 minsAirport Bijilo: 25 mins Airport Banjul: 55 mins

Airport Sukuta: 25 mins Airport Makasutu: 30 mins

Airport Kotu: 30 mins Airport Kartong: 50 mins

Flight arrives ollowing day. Carriers are: Monarch Airlines and Thomas Cook Airlines. Flight schedules are subject to change.sOperates 21 December and 4 January only.

From Day UK UK Flight Available

Depart Depart Arrive Supplements Upgrades

Gatwick Tuesday 0900 2240 nil nil nil Premium/legroom

Gatwick Friday 0915 2315 10 20 15 Premium/exitGatwick Wednesdays 0900 2240 n/a 30 n/a Legroom

Manchester Wednesday 0730 2145 20 70 30

Manchester Saturday 1425 0420 40 90 50

Birmingham Tuesday 0700 2105 30 100 35

Winter 2011/12 Flight details to Banjul (Te Gambia) International Airport

Programmed fights operate rom November to April and are non-stop, unless otherwise stated. Additional Christmas fights may be arranged, please call or details.

to 11/12 rom

10/12 31/12 01/01



Ring The Gambia Experienceon 0845 330 4567

or The Senegal Experience

on 0845 338 8700

How to

Book

Call us on

0845 330 4567Our reservations sta will be happy to share their knowledge o the

countries and help you plan your holiday. Our oce opening hours are:

9am 7pm Monday to Friday9am 5pm Saturday

10am 4pm Sunday

The oce may be closed during national and bank holidays.

Calls may be recorded or t raining purposes.

Loyalty discountValued clients who have previously travelled with The Gambia Experience

or The Senegal Experience in the last three years will qualiy or a discount o

35 per person, a reduced deposit o 50 and a 10% discount on insurance

premiums. The discount must be claimed at time o booking and is available

throughout the year on hotel-inclusive holidays only, booked at the ull

brochure price and cannot be used in conjunction with a group discount.

Visit your local

ravel AgentI you obtained this brochure through a travel

agent, you will be able to book with them.

Visit or chat online at

Gambia.co.ukYou can check availability, prices and book

your holiday or fight 24 hours a day online

at Gambia.co.uk, Gambiafights.co.uk or Senegal.co.uk

Making your bookingOnce you or your travel agent have conrmed your holiday reservation,

we will issue our conrmation invoice by the ollowing day. It is essential

you check that all the details are correct and advise us immediately i they

are not. Any changes at a later date may incur an amendment ee.

PaymentOn conrming your holiday we require a deposit o 95 per person

(50 or repeat customers), payable by debit or credit card. In addition,

i our insurance is taken this must also be paid or at this time. The balancemust be paid at least 8 weeks prior to departure, either online or by

telephone, by cheque, bank transer, debit or credit card. For bookings made

within 8 weeks o departure, ull payment is required at the time o booking.

I we do not receive the appropriate payment, we reserve the right to cancel

your booking and you will be liable or cancellation charges in accordance

with our Fair Trading Charter. Please make cheques payable to The Gambia

Experience / The Senegal Experience and send to Serenity Holidays,

Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire,

PO15 7AN. Any monies paid by credit card are currently subject to a 2%

charge to cover costs levied by the providers (no charge or debit cards).

ChecklistDeposit95perperson

Makesureyouhaveadequateinsurance

Checkyourconrmationinvoice

Balancepaid8weekspriortodeparture

Paymentbycheque,banktransfer,online,

debit card or credit card (2% charge)



FAIR RADING CHARER

Fair Trading Charter

The Gambia Experience and The Senegal Experience are operated by Serenity Holidays

(Serenity Holidays Ltd). We are committed to a policy o air trading and make every eort toensure that you have an enjoyable holiday with us. Our terms o trade have been ormulated

as a result o our responsibilities under law and in no way aect your statutory rights asa consumer. We accept responsibility or the quality o the holidays we provide and the

excursions booked with our local representatives. Please read this careully and keep with youon holiday as it sets out the basis o the contract between you and Serenity Holidays Ltd.

We are a member o ABTA, membership number V5963. We are obliged to maintain a high

standard o service to you by ABTAs Code o Conduct. We can also oer you an arbitrationscheme or the resolution o disputes arising out o, or in connection with this contract. Further

inormation on the Code and arbitration can be ound at http://www.abta.com

DATA PROTECTION When you make an enquiry or booking with us, inormationabout you is collected. This reers to inormation such as your name, contact details, travel

preerences and any special needs/disabilities or dietary requirements. By giving us thesedetails, you consent or these to be used as necessary in processing your booking and

complying with legal requirements (e.g. orwarding passenger lists to airlines). We may also

use your details to send you uture holiday brochures or advise o special oers rom ourselves- should you NOT want to receive these, please tell us. Some o your inormation may be

considered sensitive personal data under the Data Protection Act 1998, which will only beused when it is necessary or us to communicate your needs to a hotel or airline. For more

inormation please reer to our Privacy Statement shown on our websites www.gambia.co.uk or www.senegal.co.uk.

WE SELL THE FOLLOWING ARRANGEMENTS

Package Holiday

A package holiday is a combination o at least two o the ollowing services (a) transport, (b)

accommodation or (c) other tourist services (not ancillary to any transport or accommodationand orming a signicant part o the arrangements) where booked through us at an inclusive

price. I you book a package holiday through us, it will be protected under the PackageTravel, Package Holidays and Package Tours Regulations 1992 and these regulations require

us to provide security or the monies that you pay or the package holidays booked romthis brochure. We provide this security by way o an ATOL (number 1866) administered by

the Civil Aviation Authority and a bond held by AITO. When you buy an ATOL protectedair holiday package you will receive a Conrmation Invoice rom us (or via your travel agent

through which you booked) conrming your arrangements and your protection under our AirTravel Organisers Licence number [1866]. In the unlikely event o our insolvency, the CAA will

ensure that you are not stranded abroad and will arrange to reund any money you have paidto us or an advance booking. For urther inormation visit the ATOL website at www.atol.org.

uk. The price o our air holiday packages includes the ATOL Protection Contribution (APC) wepay to the CAA. This charge is i ncluded in our advertised prices.

Accommodation or Flight only

I you book accommodation or fight only through us, we will accept responsibility or your

booking in accordance with the terms set out in the relevant sections below. As this is a singlecomponent, the Package Travel, Package Holidays and Package Tours Regulations 1992 donot apply.

1. YOUR HOLIDAY BOOKING When making a booking you must be aged over 18 years

and have the authority to accept and do accept on behal o your party the terms o thesebooking conditions. All correspondence and documents are sent to the party leader who is

responsible to us or all payments in respect o the booking. The contract is made on the termso the inormation in this brochure, the details set out in the conrmation invoice. We agree

that the courts o England and Wales have jurisdiction and English Law applies (unless you livein Scotland or Northern Ireland, in which case you can bring proceedings in your local court

under Scottish or Northern Irish law, as applicable). Our conrmation invoice is our acceptanceo the booking (as detailed therein), and the contract is made on its issue. We ask you to

check the details and any anomaly should be reported to us or your travel agent immediatelyotherwise the details shown on the conrmation will be presumed to be correct. Verbal

quotations should not be considered binding until the rst invoice conrmation is received. Allholidays and oers published in this brochure are subject to availability at the time o booking.

2. PAYMENT I you wish to conrm a booking you must pay the deposit o 95pp. Your nal

payment will be detailed on your invoice and must be paid in ull no later than 8 weeks beoreyour departure, or your booking may be deemed cancelled and your deposits retained. I

payment or your holiday is made by credit card a handling ee, currently 2% will be levied.

3. IF YOU WISH TO CANCEL YOUR BOOKING You will need to let us know as soonas possible either by telephone or in writing (or must ensure your travel agent does so on

your behal). Since we incur costs rom the time we conrm your booking, the cancellationcharges set out below will apply, calculated rom the date on which we receive your notice o

cancellation. You will then receive a cancellation invoice detailing any charges.

No. of days before departure Cancellation charge

More than 42 days Loss o deposit

29 - 42 days 50%

22 - 28 days 75%

6 - 21 days 90%

0 - 5 days 100%

The charges above apply to your total holiday price excluding any insurance premiums,amendment charges or charges or goods sold and dispatched. The conditions o your travel

insurance policy may allow a reund claim.Please note: i any members o your party cancel, but the others still wish to travel, it

may be necessary to re-calculate the cost per person based on the new party size as theaccommodation may now be under-occupied. This may result in an increased amount per

person payable to secure the original booking.

4. CHARGES FOR NON-INCLUSIVE HOTEL ITEMS AND DAMAGES You enter into aseparate contract with the hotel or residence or these items (e.g. parking, bar bills etc.), and

agree to pay locally or any charges or items or services used by your party and not included inyour holiday price. The accommodation we arrange or you can only be used by those people

named on your Invoice. You are not allowed to share the accommodation with anyone elseor let others stay there.

5. IF YOU REQUEST A CHANGE TO YOUR BOOKING All amendments to your booking,

e.g. name changes, dates o travel or accommodation, will incur a charge, the amount o which

will depend on the nature o the change and the time beore the date o travel. Any changesmade within 8 weeks o departure may be treated as cancellations and re-bookings. The leadname on a booking cannot be changed under any circumstances and this would also be classed

as a cancellation and re-booking.

6. IF YOU BOOK THROUGH A TRAVEL AGENT we will assume that in dealing with usthe agent is acting on your behal. All monies you pay to the Travel Agent are held by him on

our behal at all times.

7. IF WE CHANGE YOUR HOLIDAYAlthough it is unlikely, we may occasionally have tochange your holiday arrangements and we reserve the right to change or cancel your booking.

Most changes are minor and we will always endeavour to advise you or your travel agent oany such changes at the earliest possible date.

Note: Any amendment or cancellation ees you incur in terms o other arrangements you havemade with other providers under separate contracts are not claimable rom us.

Package Holiday & Flight only:

A change o airline, aircrat type, overseas airport o destination, travel timings by 12 hoursor less and accommodation o a similar or higher standard in the same resort or region are

classed as minor changes which do not entitle you to cancel or change to another holiday /fight without paying our normal administration charges, and or which no compensation or

reund is due.

In accordance with EU Regulation 2111/2005 we are required to advise you o the actualcarrier operating your fight/connecting fight/transer. We do this by listing carriers to be

used or likely to be used as ollows: Monarch Airlines, Thomas Cook Airlines and BrusselsAirlines. Any changes to the actual airline ater you have received your tickets will be notied

to you as soon as possible and in all cases at check-in or at the boarding gate. The carriermay occasionally have to change the type o aircrat used on a particular fight without

advance warning. In such circumstances where you have booked and paid an additional seatsupplement and such seat cannot be provided, then you will receive only a reund o the

supplement paid.

Occasionally, we have to make major changes to your travel arrangements or accommodation.A major change is a change made beore departure, which, on the basis o the inormation

given to us by you at the time o booking we can reasonably expect will have a major eect onyour holiday. The ollowing changes are examples o major changes: changing travel times by

over 12 hours, your UK departure airport (excluding London airports), your holiday region,a change to a lower standard or type o accommodation or reducing the number o days

holiday. I we have to make a major change or cancel your holiday we will tell you as soonas possible. Where possible, we will oer the ollowing options: you can either a) accept the

changed arrangements b) purchase another holiday/fight rom us at the advertised current

selling price or c) cancel your booking upon which we will reund your monies in ull and nalsettlement.

I you have booked a Package Holiday, subject to the note below, irrespective o whetheryou choose a), b) or c) we will pay compensation to passengers who paid the ull brochure

price as ollows:

No. of days before departure Amount for each full fare paying adult

More than 56 days Nil

29 - 55 days 15

15 - 28 days 25

8 - 14 days 35

Less than 7 days 50

Accommodation only:

I we make a change to your accommodation and you dont want to accept it, you can takeany alternative we are able to oer you (you will pay the increase in cost i the replacement

is advertised at a higher price than your original booking, or receive a reund o t he dierencei it is less expensive) or a reund o the money youve paid to us. This does not apply where

the change is not material. Examples o non-material changes include, but are not limited

to, temporary withdrawal o acilities or seasonal unavailability o amenities. I we have tocancel your accommodation, again we may be able to oer you an alternative. I you accept

it, you would pay the dierence i it was advertised at a higher price than your originalaccommodation, or receive a reund o the dierence i it was advertised at a lower price.

Or we will reund the monies you have paid us or your accommodation. We will not beresponsible to pay any compensation ollowing a change or a cancellation by us.

Applicable to Package Holiday, Accommodation or Flight only bookings:

Note: I a change or cancellation occurs because o circumstances beyond our control, orexample war, threat o war, riots, civil disturbances, actual or threatened terrorist activity and

its consequences, industrial disputes, natural or nuclear disasters, re, health risks, adverseweather conditions, hurricanes, foods, unavoidable technical problems with transport, closure

or congestion o airports or ports, epidemic or pandemic illness and all similar situations we willhave no liability to you. No compensation payments, expenses or any other sums, including

the cost o securing alternative accommodation will be paid by us.

8. IF YOU HAVE A COMPLAINT In the unlikely event you have cause or complaint whilstabroad, about the accommodation or about any other element o your holiday, you must

reer it immediately to our local representative. It is unreasonable or you to take little or noaction whilst on holiday and wait until you return to complain, and you must take reasonable

steps to minimise the consequences o the problem. I you ail to ollow this simple procedurewe will have been deprived o the opportunity to investigate and rectiy your complaint whilst

you were in resort and this may aect your rights under this contract. I a problem cannot beresolved locally you should complete and sign a Guest Comment orm in resort, setting out

the details o the problem. This should be handed to your representative who will give youa copy; it is essential that you also report the problem to any supplier o the service you are

complaining about. Any complaint must also be ollowed by written conrmation o all thedetails, with any supporting evidence, within 28 days o your return rom holiday.

9. OUR RESPONSIBILITY

Package Holiday:

I the contract we have with you is not perormed or is improperly perormed by us or our

suppliers we will pay you appropriate compensation i this has aected the enjoyment o yourtravel arrangements. However, we will not be liable where any ailure in the perormance

o the contract is due to: you; or a third party unconnected with the provision o the travelarrangements and where the ailure is unoreseeable or unavoidable; or unusual and

unoreseeable circumstances beyond our control, the consequences o which could not havebeen avoided even i all due care had been exercised; or an event which we or our suppliers,

even with all due care, could not oresee or orestall.Our liability, except in cases involving death, injury or illness, shall be limited to a maximum o

[3] times the cost o your travel arrangements. Our liability will also be limited in accordancewith and/or in an identical manner to:

(a) The contractual terms o the companies that provide the transportation or your travelarrangements. These terms are incorporated into this contract; and

(b) Any relevant international convention, or example the Montreal Convention in respecto travel by air, the Athens Convention in respect o travel by sea, the Berne Convention

in respect o travel by rail and the Paris Convention in respect o the provision oaccommodation, which limit the amount o compensation that you can claim or death, injury,

delay to passengers and loss, damage and delay to luggage. We are to be regarded as having allbenet o any limitation o compensation contained in these or any conventions.

You can ask or copies o the transport companies contractual terms, or the internationalconventions, rom our oces: Serenity Holidays Ltd, Atlantic House, 3600 Parkway, Solent

Business Park, Fareham, Hampshire PO15 7AN.

We do not accept liability or happenings or actions outside our control, e.g. delays to travelservices, the temporary invasion o pests, the presence o indigenous animals or insects,

government action, industrial disputes, damage or inconvenience resulting rom the weather(e.g. drought conditions) or rom acts o God, or your partys negligence resulting in loss or

accident. I the contract we have with you is not perormed or is improperly perormed as aresult o ailures attributable to a third party unconnected with the provision o the services, or

as a result o ailures due to unusual and unoreseeable circumstances beyond our control, the

consequences o which could not have been avoided even i all due care had been exercised,or an event which we or our suppliers, even with all due care, could not oresee or orestall,and you suer an injury or other material loss, we will oer you such prompt assistance as is

reasonable in the circumstances. I you have taken our recommended insurance cover, youmust make an insurance claim in respect o any l egal ees incurred abroad or that purpose, and

i you have taken alternative insurance, you must do likewise under any Legal Expenses coverprovided by it. You must also provide us with the conrmation rom the Insurance company o

receipt o your notication to them o your claim.

Excursions or other tours that you may choose to book or pay or whilst you are on holiday

are not part o your package holiday provided by us. For any excursion or other tour that youbook, your contract will be with the operator o the excursion or tour and not with us. We are

not responsible or the provision o the excursion or tour or or anything that happens duringthe course o its provision by the operator.

Accommodation only:

We have a duty to select the accommodation providers with reasonable skill and care. Wehave no liability to you or the actual provision o the accommodation, except in cases where

it is proved that we have breached that duty and damage to you has been caused. Thereore,providing we have selected the provider with reasonable care and skill, we will have no

liability to you or anything that happens at the accommodation or any acts or omissions o theprovider or others. We also have no liability in the ollowing situations:

i. where the accommodation cannot be provided as booked due to circumstances beyond ourcontrol (see the Note in clause 7)

ii. where you incur any loss or damage that could not have been oreseen at the time obooking, based on the inormation provided by you.

iii. where you incur any loss or damage that relates to any business activity.iv. where any loss or damage relates to any services which do not orm part o our cont

with you.

I we are ound liable to you on any basis, we limit the amount we have to pay you to amaximum o three times the cost o your accommodation. This limit does not apply to c

involving death or injury.

10. YOUR RESPONSIBILITYYou undertake to exercise due and reasonable care in reso your holiday accommodation and its contents, to leave it in a clean and complete con

to respect local and on-site regulations and bye-laws, to limit party numbers to those on

conrmation, to remit payments as invoiced on or beore the due dates, to indemniy uagainst all loss or damage arising directly or indirectly rom any act, deault or omission o

party, and not to exceed the published occupation capacity o the accommodation. Any abuse o a property or its contents may render you liable to eviction without compensat

11. PRICES AND SURCHARGES The price o your holiday was calculated using the

exchange rate o 1 = 1.15 on 11th May 2011. We reserve the right to increase or reprices, and the current price o your holiday will be advised to you at the time o bookin

Whilst every eort is made to ensure the accuracy o all the inormation and prices provto you, regrettably errors do occasionally occur. In the event that an incorrect price has

given in error, any booking made based on this price, will not be valid. You will be adviseo the mistake at the earliest opportunity and you will then have the option either to pay

correct price or the travel arrangements or to cancel and receive a ull reund o any moyou may already have paid. Once you have booked your holiday we reserve the right t

surcharge or cost increases due to government action such as changes in VAT or any otgovernment imposed charges, transportation costs (including the cost o uel), taxes or e

chargeable or services such as landing taxes, embarkation or disembarkation ees at airpand exchange rates.

Package Holidays

There will be no charge within 30 days o your departure. We will absorb such increase2% o your basic holiday price (excluding insurance premiums and any amendment char

I the surcharge is greater than 10% o your holiday price you have the option o changianother holiday that we oer (i we are able to oer an alternative you will not have to p

more, but i it is o a lower quality you will be reunded the dierence in price) or you haright to cancel (within 14 days o receiving surcharge notication), in which case we will

in ull all monies paid to us except insurance premiums and any amendment charges. Shthe price o your holiday go down due to the changes mentioned above, by more than

your holiday cost, then any reund due will b e paid to you. However, please note that trarrangements are not always purchased in local currency and some apparent changes w

no impact on the price o your holiday due to contractual and other protection in place.

Accommodation or Flight only

We reserve the right to pass on all increases. I we ask you to pay us any increases in taxsimilarly, i any taxes you have paid to us are reduced or abolished, you will be entitled toclaim a reund. Such right shall not apply in respect o any surcharge paid in respect o av

uel costs.

12. TRAVEL SERVICES When you travel by air the relevant carriers Conditions o Cawill apply to your journey, some o which may limit liability or exclude liability in accorda

with the relevant international conventions. Copies o the conditions are available or inat any ABTA travel agent. Inormation given by us about such services is or guidance on

the carriers concerned accept no responsibility or our brochures. It is your responsibilitreport promptly at the check-in times given by the carriers and with the appropriate vali

documents (e.g. Passports), and we cannot be held responsible or any costs incurred byi you ail to do so. Occasionally there are times beyond our control when a fight is dela

We will work closely with the airline and our resort oce to make sure any delay is as sas possible and that your overseas transer and accommodation arrangements are chang

necessary. Our aim is to minimise the inconvenience o delays as ar as possible.Under EU law you have rights in some circumstances to reunds and/or compensation

your airline in cases o denied boarding, cancellation or delays to fights. Full details o therights will be publicised at EU airports and will also be available rom airlines. Please note

reimbursement in such cases is the responsibility o the airline and will not automatically you to a reund o your holiday cost rom us. Your right to a reund and/or compensatio

rom us is set out in clause 7 i we change your holiday. I your airline does not complythese rules you should complain to the Air Transport Users Council - www.auc.org.uk.

March 2006 the European Commission published a list o airlines considered to be unsaand which are thereore not permitted to fy passengers or Cargo in the EU or operate

within the European airspace. This list is updated every three months and can be vieweclicking on the website or the European Commission http://ec.europa.eu/transport/air-

list_en.htm. Alternatively, should you wish to be sent a copy o the list, please contact usby telephone or in writing.

13. TRAVEL INSURANCE You agree to our requirement: at the time o booking your

you either accept our travel insurance or you or your travel agent make immediate alterarrangements with cover at least t o our own policy.

14. SWIMMING POOLS AND OTH ER FACILITIES Where a swimming pool or othe

acility is reerred to as being available or use, such availability is at the hoteliers discretiois understood to be conditional upon temporary or unavoidable closure necessitated by

hotels essential maintenance programme, accident, damage or malunction o equipmenin the case o swimming pools: compliance with any water conservation regulations imp

times o drought, damage or malunction o the mains water supply. The above are undto be a result o orce majeure and not to refect on our ailure to deliver an advertised

15. ARBITRATION In the unlikely event that a complaint cannot be settled amicably be

us, you may i you wish reer the matter to arbitration under a special scheme, which, thdevised by arrangement with ABTA is administered quite independently by CEDR part o

Chartered Institute o Arbitrators (details on request). This is a simple method o arbitraton documents alone with restricted cost liability to the customer. The rules o the schem

provide that the application or arbitration must be made within twelve months o the dareturn rom the holiday but in special circumstances it may still be oered outside o this

The scheme does not apply to claims over 5,000 per person or 25,000 per bookingto claims mainly or solely in respect o injury or illness or their consequences. Alternativ

AITOs Independent Dispute Settlement Service may be called upon by either side to bmatter to a speedy and amicable solution.

16. PASSPORT/VISAIt is the responsibility o all customers to ensure they have a validpassport, and any required visa. In addition, you must consult your GP or advice regardrecommended medication and anti-malarial drugs beore you book.

17. HOLIDAY PARTICIPATION Should anyone be reused admission to the fight or to

destination country by the airline or government authority due to the correct documentnot being in order then we are powerless to assist and cannot be held responsible. Any

passengers considered being unacceptably under the infuence o alcohol or drugs may bdenied boarding to the aircrat or entry into the country. In these circumstances we shal

consider the customer as having given notice o cancellation and be under no liability orcosts or charges incurred as a result o our doing so.


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CapeVerde.co.uk0845 330 2046

The Cape Verde Experience Corsican Places Sardinian Places Great Escapes - Short Breaks

Corsica.co.uk0845 330 2345

SardinianPlaces.co.uk0845 330 2056

GreatEscapes.co.uk0845 330 3434

Serenity Holidays Ltd, Registered in the U.K number 01744872Atlantic House 3600 Parkway Solent Business Park Fareham Hampshire PO15 7AN

We are an independent company where emphasis is very much on quality and service.

We oer specialist holidays to other destinations and all provide excellent value and choice.

1135

Travel Agents Stamp

Reservations0845 330 4567 (+44 1489 866 939)

Administration0845 330 2044 (+44 1489 866 901)

[email protected]

The Gamba Resort Ofcec/o Senegambia Hotel, The Gambia

Reservations0845 338 8700 (+44 1489 866 947)

Administration0845 330 2083(+44 1489 866 978)

[email protected]

the gambia & senegal - west africa 2012-2013

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