The future ofparcel tracking

Live tracking has become standard in parcel delivery. And it's changing the way people feel about shopping online.

In the past, only the merchant could see the parcel's journey. Customers would order an item not knowing

when it would arrive—leading to 'waiting anxiety'.

Today, retailers can reassure customers with tracking updates. People can track their parcels from the moment

of dispatch to the point of delivery.*

*Depending on the type of parcel.

We have more delivery choices than ever before.

Speed

Place

Time

Tracking

So what does thismean for retailers?

Tracking updates let you continue the conversation. Once the purchase is made, the customer's

attention is fixed on their item.

Your order is on its way

Your product's email tracking updates are integral to your brand experience. Businesses also have the

option of showcasing more products in these emails.

Track your delivery

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Your shipment from has been delivered

But people don't just want to know where their parcel is going, they want more control over their parcel. They want

to decide where, when and how they receive it.

Depending on the parcel used, people now have access to more tracking options than ever before.

In processing facility In transit With driver Delivered

They can get updates via apps, SMS, email, Apple Watch and more.

Your order is on its way

Delivered

So what does the futureof parcel delivery hold?

Today people track their parcels.In the future, parcels will find people.

One day, if people's plans change they will want the choice to redirect their parcel to wherever

they are, such as a beach or street corner.

OPEN

Brands are already working together to surprise customers with novel delivery experiences.

And no matter the mode of delivery, people always want a convenient and pleasant experience.

Parcel tracking allows people to interact with their purchase several times after the point of sale.

It also builds anticipation and provides convenience.

Find out more about parcel tracking options today.

Call 13 2345

A business of Australia Post