Download - The future of parcel tracking
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The future ofparcel tracking
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Live tracking has become standard in parcel delivery. And it's changing the way people feel about shopping online.
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In the past, only the merchant could see the parcel's journey. Customers would order an item not knowing
when it would arrive—leading to 'waiting anxiety'.
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Today, retailers can reassure customers with tracking updates. People can track their parcels from the moment
of dispatch to the point of delivery.*
*Depending on the type of parcel.
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We have more delivery choices than ever before.
Speed
Place
Time
Tracking
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So what does thismean for retailers?
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Tracking updates let you continue the conversation. Once the purchase is made, the customer's
attention is fixed on their item.
Your order is on its way
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Your product's email tracking updates are integral to your brand experience. Businesses also have the
option of showcasing more products in these emails.
Track your delivery
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Your shipment from has been delivered
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But people don't just want to know where their parcel is going, they want more control over their parcel. They want
to decide where, when and how they receive it.
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Depending on the parcel used, people now have access to more tracking options than ever before.
In processing facility In transit With driver Delivered
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They can get updates via apps, SMS, email, Apple Watch and more.
Your order is on its way
Delivered
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So what does the futureof parcel delivery hold?
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Today people track their parcels.In the future, parcels will find people.
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One day, if people's plans change they will want the choice to redirect their parcel to wherever
they are, such as a beach or street corner.
OPEN
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Brands are already working together to surprise customers with novel delivery experiences.
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And no matter the mode of delivery, people always want a convenient and pleasant experience.
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Parcel tracking allows people to interact with their purchase several times after the point of sale.
It also builds anticipation and provides convenience.
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Find out more about parcel tracking options today.
Call 13 2345
A business of Australia Post