the future of business process apps - a microsoft perspective
TRANSCRIPT
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JORIS POELMANS
Principal Consultant, RealDolmen
THE FUTURE OF BUSINESS PROCESS APPSA MICROSOFT PERSPECTIVE
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ABOUT ME
#Name: Joris Poelmans #Function: Principal Consultant#Email:[email protected] #Twitter: jopxtwits #Blog: jopx.blogspot.com
Company: www.realdolmen.com
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WHO ARE THEY ... AND WHY SHOULD YOU CARE?
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Mobility Information wave
(Social)Networks
Demographics Consumerizationof IT
TRENDS THAT SHAPE THE FUTURE WORKPLACE
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MOST OVERLOOKED TREND
18 yearsAverage S&P 500 company lifespan today. 75% replaced by 2027
Accelerating pace of change forces companies to reinvent itself
Compared with 68 years in 1950
Also see http://jopx.blogspot.be/2013/04/trends-impacting-collaborative-tools.html
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COMPANIES WERE NOT BUILT FOR CHANGE
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“In the past the man has been first; in the future the system must be first.”
Frederick W. Taylor
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NON-ROUTINE WORK
Source: http://www.gartner.com/newsroom/id/14165132010 20151900
25%
40%
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DELOITTE SHIFT INDEX PRODUCTIVITY
RETURN ON ASSETS
Source:http://channel9.msdn.com/Events/SharePoint-Conference/2014/SPC104
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DELOITTE SHIFT INDEX RATE OF CHANGE
COMPANY PERFORMANC
E
Source:http://channel9.msdn.com/Events/SharePoint-Conference/2014/SPC104
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“The greatest management achievement in the 20th century was the fifty-fold improvement in productivity of the factory worker…
the biggest challenge in the 21st century is to increase the productivity of the knowledge worker in a similar fashion.”
Peter Drucker
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COMMERCIAL REALITY
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COMMERCIAL REALITY
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“…incessantly destroying the old one, incessantly creating a new one…the perennial gale of creative destruction”
Joseph Schumpeter
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AUTOMATING THE LAST MILE
UNDERSTAND THAT PART OF THE PROCESS IS BEST DONE BY A PERSONSOFTWARE CAN MAKE PEOPLE
PERFORM BETTER AND VICE VERSA
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Source: http://www.pwc.com/us/en/technology-forecast/2013/issue3/features/future-enterprise-apps.jhtml
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GO BEYOND AUTOMATION
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FUTURE BUSINESS PROCESS APPS
Context Mobile CloudData driven
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FUTURE BUSINESS PROCESS APPS
Context Mobile CloudData driven
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USER CONTEXT
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APPLICATION CONTEXT – OFFICE APPS
Task Pane App Content App Mail App
• Assist user working with one or more documents
• Works in Word,Excel, PowerPoint and Project
• Adds embedded content/functionality to documents
• Only in Excel and Excel web app
• Extends message and appointments with custom UI and behavior
• Used in Outlook and Outlook Web App
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APPLICATION CONTEXT – EMBED CONVERSATIONS
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APPLICATION CONTEXT – MERGE CONVERSATIONS
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APPLICATION CONTEXT – EMBEDDED BACKEND SYSTEMS
SAP Vendor Lookup for Word 2013
SAP Material Info for Excel 2013
SAP CRM Activityfor Outlook & OWA
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APPLICATION CONTEXT
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FUTURE BUSINESS PROCESS APPS
Context Mobile CloudData driven
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MOBILE MATTERS
BY 2014 MOBILE IS PREDICTED TO OVERTAKE DESKTOP INTERNET USAGE1.4 BILLION SMARTPHONES IN USE IN 2013THE AVERAGE AMERICAN SPENDS ALMOST 2 DAYS PER
HOURS ON A MOBILE DEVICEMOBILE LINKEDIN USERS ARE MORE THAN TWICE AS
ACTIVE AS DESKTOP ONLY USERS4 OUT OF 5 CONSUMERS USE SMARTPHONES TO SHOP
Design is not just what it looks like and feels like. Design is how it works.
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CROSS PLATFORM MOBILE COMMITMENT
ANDROID SDK FOR OFFICE 365CORDOVA
Package HTML/JS as native apps for Android, iOS,Windows, Windows PhoneAccess to native functionality
e.g. Camera, geolocation, accelerometer
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MOBILE XP DRIVES OUR EXPECTATIONS
DELIGHT ME
SIMPLE
PERSONAL
LEARNING
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FUTURE BUSINESS PROCESS APPS
Context Mobile CloudData driven
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2013: 3.5 MILLION SEARCHES2012: 2 MILLION SEARCHES
2013: 350.000 TWEETS2012: 100.000 TWEETS
2013: $ 118.0002012: $ 83.000
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REINVENT YOUR PROCESSES USING DATA
0
10
20
30
40
$50B
Global "big data" revenue
2011 2012 2013 2014 2015 2016 2017
26%
25%
33%28%
22%
26%
40%
(13-17)CAGR
Infrastructure & Networking
XaaSDatabase
Applications
Storage
Compute
Professional services
0
100
200
$300K
Cost of storage / GB
1981 1990 2000 2010
2010: $0.10
2000: $1
1990: $10
Source: Wikibon
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OFFICE GRAPH
CONTENT AND SIGNALS ACROSS OFFICE 365 AUTO-POPULATING THE OFFICE GRAPH FOR TEAMS
Insights derived with machine learning to help YOU get the job done right NOW
PEOPLE as the #1 pivot for all experiences
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FUTURE BUSINESS PROCESS APPS
Context Mobile CloudData driven
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Worldwide spending on public IT cloud services will grow from $47.4 billion in 2013 to more than $107 billion in 2017http://
www.eweek.com/small-business/public-it-cloud-services-spending-to-reach-108-billion-by-2017-idc.html
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Cloud
According to IDC, virtual private clouds (Azure) will accelerate organizations into the cloud
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CLOUD - BUILT FOR BUSINESS NOT FOR THE IT ORGANIZATION
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REINVENTING THE ROLE OF IT
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FUTURE BUSINESS PROCESS APPS
Context Mobile CloudData driven
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“THE WAY TO GET STARTED IS TO QUIT TALKING AND BEGIN DOING.”
Walt Disney
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