the future of ams systems: a provocative discussion
TRANSCRIPT
The Future of
AMS Systems:
A Provocative
Discussion
Tuesday December 16, 3:30
pm
Hashtag: #tech14 LD1
@techconf #tech14
“The future is already
here. It’s just not
evenly distributed
yet.”
William Gibson
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• Te r i C a r d e n , F o u n d e r, R e v i e w M y A M S . c o m
• L o r e t t a D e L u c a , C E O , D e l C o r
• M a r k D o r s e y, E x e c u t i v e D i r e c t o r a n d C E O ,
A m e r i c a n S n o w s p o r t s E d u c a t i o n A s s o c i a t i o n
• D a v i d G a m m e l , E x e c u t i v e D i r e c t o r,
E n t o m o l o g i c a l S o c i e t y o f A m e r i c a ( M o d e r a t o r )
• M a r k P a t t e r s o n , S V P S o l u t i o n s , A p t i f y
• S i g Va n D a m m e , F o u n d e r a n d C h i e f C u s t o m e r
O f f i c e r, N i m b l e U s e r
Your Esteemed Panel
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• Custom on Wang (Dumb terminal )
• Custom on Paradox (MS-DOS based)
• TASS on FoxPro (Windows!)
• MEI (The Terminal Str ikes Back)
• TASS (Return of the Windows)
• NetForum (Web-based)
• Associat ionAnywhere (Web-based)
David’s AMS Journey
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4 -m inu te t op i c b l ocks .
Each b l ock has a d i scuss i on s ta r t e r.
Ground ru l es :
• Deba te t he i deas ;
• Respec t each o the r ;
• Prov ide va l ue t o YOU;
• Have f un !
Format Today
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Is there a
difference
between AMS
and CRM?
Loretta
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Borg vs. Symphony:
Should the AMS have
all functionality or be
one system among
many?
Mark D
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Bigger shift for
AMS/CRM:
Internet or
Mobile?
Sig
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Should the AMS
be designed for
the member or
the staff?
Teri
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Is association
data actually
big?
Mark P
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Biggest
challenge in data
analytics:
management or
technology?
Mark D
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Will the
AMS/CRM remain
among top capital
investments for
associations?
Loretta
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Which is a stronger
AMS competitive
advantage today:
technology or
deployment
effectiveness?
Teri
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Should the AMS
actually be an
Engagement
Management
System?
Mark D
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Will AMS
innovation outpace
the ability of
organizations to
implement?
Mark P
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What will be the
next wave of
automation with
AMS systems?
Sig
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Questions if time
allows…
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Parting Shot!