the digital business starter kit
TRANSCRIPT
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Quick Start Your Digital Business
Fast & Easy Tutorials To Help
You Get Your Business Up And Running!
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Disclaimer
Please note the information contained within this document are for
educational purposes only. Every attempt has been made to provide
accurate, up to date and reliable complete information no warranties of any
kind are expressed or implied.
Readers acknowledge that the author is not engaging in rendering legal,
financial or professional advice.
By reading any document, the reader agrees that under no circumstances are
we responsible for any losses, direct or indirect, that are incurred as a result
of use of the information contained within this document, including - but not
limited to errors, omissions, or inaccuracies.
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Table Of Contents
INTRODUCTION: ......................................................................................................... 4
CHOOSING A BRAND POWERED DOMAIN NAME ............................................. 5
Keyword Domains ...................................................................................................... 5
Branding Domains ..................................................................................................... 6
QUICK START GUIDE TO HOSTING ..................................................................... 11
UNDERSTANDING FTP ............................................................................................ 20
CONNECTING TO YOUR WEBSITE ....................................................................... 23
TRANSFERRING FILES TO YOUR SERVER ......................................................... 26
WORDPRESS QUICK START .................................................................................. 29
IMPLEMENTING PAYMENT PROCESSING ........................................................ 38
NICHE MARKETING 101 ......................................................................................... 57
OUTSOURCING QUICK TIPS ................................................................................... 65
EXPANDING YOUR OUTREACH: OFFLINE MARKETING ................................ 72
THE ART OF COPYWRITING .................................................................................. 81
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Introduction:
Building a successful online business is challenging, especially if you’ve never
done it before. With so many facets involved, it’s important that you
understand not only the fundamentals of what is required in order to build a
business destined for long-term success, but that you are able to manage and
expand your business without having to forfeit that control to a third party.
For starters, you should understand how to set up a hosting account, and
register a domain name that works towards building your overall brand. You
should also know how to install and configure Wordpress, a powerful
website building tool that will eliminate the learning curve and help you get
your business online faster and easier than ever before.
You should also understand the importance of choosing a niche, and how to
identify, target and profit from evergreen markets, and finally, you should be
comfortable using FTP programs, so that you can keep your website updated
quickly.
We cover all of this, and more, within the “Quick Start Business Lessons”
guide, a full tutorial-style blueprint that will help you start building your
online business the fastest and easiest way possible.
Let’s begin!
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Choosing A Brand Powered Domain Name
The first thing you need to do is decide which registrar you wish to use.
NameCheap (http://www.namecheap.com) is a popular option. They have
free WHOIS protection for the first year of each domain, and they have a
coupon each month that lets you get a nice discount, making each domain
less than $10.
In order to choose the right domain for your purposes, you need to decide
what you’re going to use the domain for. There are two main classifications.
Keyword Domains
If you want to create a niche-based blog or website or you want to invest in a
domain that you can sell for a profit later, you’ll want to buy a keyword-
based domain name.
You should look for domain names that have high-traffic keywords. If you
wanted to make a site about Discount Golf Clubs, you would ideally want to
get DiscountGolfClubs.com.
Keyword domains, especially for keywords that get significant numbers of
searches, also have great resale value. You could buy a domain for $10 and
flip it for hundreds, or even thousands.
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Branding Domains
If you want to create a site that will be branded like Twitter or Flickr, you can
be a little more creative. You’ll want to get a one word domain (or two at
most). But you can use creative spelling.
When buying a domain for branding purposes:
1. Look for a word that won’t be too difficult to spell. Flickr is relatively
easy to remember, but Fotograffi might not be. Too many letters are
changed. People might not remember which ones are different from
the original word. It should be memorable.
2. Choose a word that fits your niche. For a site about golf, you might get
something like Puttr.com, for example.
3. Integrate your branding. Make sure you can craft a logo that will help
people remember your domain name.
Warning: Do NOT search for domain names on any registrar until you are
ready to buy! Some registrars make deals with speculators to provide
recently searched names to them. They buy the domains and then charge a
premium for them later.
Once it’s time to register a domain, you need to keep a few things in mind.
First, don’t use fake information during the registration process. You could
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get your domain taken away from you later, which would be a real shame if
you’ve built significant traffic to it.
Second, you’ll probably want to register all of your domains with the same
registrar. It gets tedious having to worry about your domains at multiple
registrars.
You’ll also need to decide whether or not you want to use WHOIS protection,
and how long to register the domain for.
WHOIS Protection
Many people automatically opt for WHOIS protection, but this isn’t always
the best option. Some SEO experts have suggested that Google and other
search engines may penalize sizes who have their registration information
protected.
Additionally, some customers may not trust you if you protect your
information. This could result in lost sales.
However, if you are worried about people finding out what you’re doing or
coming to your home, you may wish to use WHOIS protection or at least give
a P.O. box instead of a street address.
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Registration Length
You can register your domain for only one year, or most registrars will allow
you to register a domain for up to ten years at a time. If you can afford it, go
for a longer registration period.
For one thing, you won’t be at risk of accidentally forgetting to renew your
domain. You’d be surprised how often this happens. You may not get the
reminder email, and if you don’t have it set up to automatically renew, you
could lose the domain.
Another major reason to register for at least two years at a time is because
some SEO experts believe Google may give a boost to sites with longer
registrations. They believe Google may think a site is more trustworthy if it is
registered longer, because spammers usually register for only a year,
assuming they may get banned quickly, anyway.
In order to use your domain, you need to set up the name servers. This tells
computers where to find your domain when someone tries to go there. It
connects your domain with your web server.
I’m going to show you how to set up your name servers with NameCheap.
You’ll need your name servers from your hosting company. You may be able
to find these in your control panel, or in the welcome email you got from
them. If you can’t find them, contact your hosting company and ask. You’ll
need two. They will look like this:
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ns1.yourserver.com
ns2.yourserver.com
Log into NameCheap. Beside “Number of domains in your account”, click
“view”. Then find the domain you want to modify and click it. In the menu on
the left, click “Domain Name Server Setup”.
Click the selection field beside “Specify Custom DNS Servers (Your own DNS
Servers). Then enter both DNS servers and click “Save Changes”. You’re
done!
You may not always want to host a website or blog on your domain name.
You might want to use it to forward elsewhere. For example, article
marketers often use domains to forward straight to their affiliate links.
It’s very simple to set up domain forward with NameCheap, but you can only
use it if you are using their default name servers. You’ll have to switch them
back to NameCheap’s before you proceed.
Log into your account and select Manage Domains. Click the domain you
want to forward and choose “All Host Records”. In the “@” field, enter your
domain name. In the “www” field, enter the URL you want to forward the
domain to (for example, your affiliate link.) Be sure it says “URL Redirect”
under “RECORD TYPE”.
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To transfer the name servers back to NameCheap, click your domain and
select “Transfer DNS Back to Us” from the left menu. Then tick the boc beside
“Transfer DNS to NameCheap Default DNS and click “Save Changes.” Do this
before you attempt to set up forwarding; otherwise, you won’t have the
option available.
You can make money with your domain name when it’s not in use by parking
it. You won’t make a lot unless your domain is visited very often, but it’s
better than nothing if you aren’t currently using the domain.
As with forwarding, you can only park a page if you have changed your
domain to NameCheap’s default name servers. Once you have done that, go
to “Manage Domains”, click your domain, and select “Customize Parked
Page”. You can then change your parked page to whatever you want.
Keep in mind that you won’t be able to add images to a parked page. You can
only use text on it. But you can use various types of ads there. Just make sure
they allow parking, because some companies (like Google AdSense) don’t
allow their ads to be displayed on websites with no content, like parked
pages.
Parking your domain can help you make a little money while you decide
what to do with a domain, or while it is under development.
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Quick Start Guide To Hosting
In order to establish an online presence you will need to first register a
domain name and then set up a hosting and FTP account so that you can
upload webpages, files, download items and effectively manage your entire
online business.
Hosting providers, such as www.HostGator.com, provide you with web space
that will house your websites, and make it easy to build your marketing
campaigns, as well as create squeeze and landing pages to capture leads and
begin promoting your product. You can even set up a fully loaded blog with a
basic Host Gator account!
Once you have set up a hosting account, you will use a FTP program (File
Transfer Protocol) to upload, download and manage your files, including
your index page and any graphics or images used on your website.
In other words, your hosting account stores your webpages and files and FTP
is the tool you use to update these pages, upload or download new files, and
manage all items stored on your hosting account.
While many hosts including Host Gator give you the option of managing files
directly from within your cPanel, using an FTP program simplifies the
process, and gets the job done much faster, so it’s important that you learn
how to set up and use a FTP program in connection with your hosting
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account.
To begin, let’s go through the process of setting up a simple hosting account!
HostGator offers several hosting packages ranging from basic plans to full
featured dedicated servers. When you visit their website, you will see the
following categories available, all with individual hosting plans.
Web Hosting
Reseller Hosting
Dedicated Servers
The plans featured within the “Web Hosting” category are all basic hosting
plans, with many of them offering you the opportunity to host unlimited sub-
domains as well.
With “Reseller Hosting” accounts, you are able to host an unlimited number
of domains and sub-domains on your hosting account, and can also choose to
SELL hosting to others in the future.
And finally when your website has begun to generate a consistent flood of
traffic and user activity, you can consider upgrading your plan to a dedicated
server.
When just starting out however, all you really need is a basic hosting
account. You can upgrade instantly just by contacting the HostGator support
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team should you wish to enhance or modify your website hosting plan in the
future.
Let’s set up your basic hosting package:
To begin, visit http://www.HostGator.com and click on “Web Hosting” to
review the different plans available under this category.
Every web-hosting plan comes with a 45 day money back guarantee, 99.9%
uptime guarantee.
Choose the plan that you feel best suits your needs. For the majority of new
business owners, the Baby (or Croc) plan will help them create an online
presence without having to invest a lot of money in start-up costs.
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Remember, you can upgrade your hosting plan at any time should you need
a larger package to accommodate your website traffic or bandwidth usage.
Click the “Order Now” link for the hosting package that you are interested in.
In the next step, you will be asked to choose to register a new domain name,
or if you intend on using an existing domain.
If you have yet to register a domain name for your website, go ahead and
click the “Register New Domain” link to secure your website’s domain.
In the event you have already registered a domain name with an external
registrar service such as www.NameCheap.com , click “I will use my Existing
Domain Name” and enter in your complete domain name, to proceed through
the checkout process as shown below:
The next page will provide a summary of your order, including your package
type, domain name and billing cycle. With HostGator, you are able to choose
to pay your hosting bill on a monthly basis, as well as for six months, yearly,
or even two or three years at once.
The price of the hosting package will vary depending on the payment terms
you choose.
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For example, if you choose to pay monthly, your hosting account will be
priced at $9.95, whereas if you decide to pay for six months of hosting
upfront, your payment will be $ 59.70. There is no discount for paying for
multiple months at once, so I recommend going on a month-to-month basis.
Click “Calculate Totals” to proceed through the checkout process.
IMPORTANT MONEY SAVING TIP:
Visit http://www.RetailMeNot.com to uncover the latest coupon that will
save you money on hosting costs. The coupon code “Wordpress” will reduce
your first months costs to only $.01 (And you can use it for ANY website, it
doesn’t have to be a Wordpress based site).
Note: This coupon applies only to your first billing cycle. After that the
standard pricing will be billed.
The next page will ask you to provide information based on whether you are
an existing customer or a new one. If this is the first time that you are setting
up a hosting account with HostGator, choose the “I am a new customer”
option.
Click “Continue”.
You now have to create a customer profile with HostGator. Enter in your
name, address and primary email address. All of your website hosting
information will be sent to this email address, so make sure that it is a valid
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address and one that you can easily access.
The information required within the “Additional Information” form is used in
setting up your actual hosting account. You are asked to choose a username
and password.
Make sure that you use a strong password that combines both numbers and
letters, and that your username does not include any keywords used within
your domain name, for security purposes.
Note: If you choose a username that is too close to your actual domain name,
HostGator will be unable to create your hosting account until your username
is modified. You will need to contact their live support for assistance in
changing your username to one that is more secure.
Select your payment option to continue. You can choose to purchase your
hosting account via credit card or Paypal.
Once your payment has been processed, you will receive a series of emails
from Host Gator, the first one thanking you for becoming a customer, and
reminding you to pay for your account if you have not yet done so.
You will also receive a secondary email containing invoice details once you
have finalized your hosting payment, and a third email will arrive shortly
after containing your hosting account information.
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This email is VERY important so make sure that you retain a copy for future
reference. It will include your account details, domain name, username and
password to access your hosting account, as well as your website hosting
nameservers.
Your nameservers will look similar to this:
ns2011.hostgator.com
ns2012.hostgator.com
You will use these nameservers when pointing your domain name to your
new hosting account. You simply log into your domain registrar (where you
registered your domain name) and choose “Update NameServers”.
You then add in each of these nameservers and within a few hours (often
within a few minutes), your domain name and hosting account will be
“connected”, which means that when people enter your domain name into
their browsers they will be able to access your website.
Note: It can take up to 24 hours for your domain name to “propagate” so that
it’s visible to everyone who visits your website.
cPanel
Host Gator uses cPanel for all of their hosting accounts. You will be given
access to your cPanel within your HostGator account information email.
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CPanel, which stands for Control Panel, provides you with all of the tools you
need to effectively manage your website, including setting up email
addresses, forwarders, databases as well as creating sub-domain accounts.
If you would like to simplify the process of installing scripts and software,
look for the “Fantastico” icon in your cPanel area.
Fantastico is an automated “script installer”, enabling you to instantly install
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scripts such as Wordpress or free help desk scripts. It speeds up installation
by eliminating the need to manually install scripts or create databases. In
fact, you’ll be able to set up over 25 different scripts with just a few clicks of
your mouse!
Not every hosting provider offers Fantastico, but if you choose HostGator it
will be included at no extra cost.
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Understanding FTP
There are several free FTP clients available online, and in this guide we will
be using the popular FileZilla utility, available at: http://filezilla-project.org
Note: FileZilla offers both a PC and Mac OS X version of their FTP client.
FileZilla offers three different installation packages, and if you are new to
installing and configuring FTP clients, I recommend downloading the full
featured “Installer Version” available at:
http://wiki.filezilla-project.org/Client_Installation#Downloading_FileZilla
With this version you only need to download the file, run it and the program
will get installed by itself. The installer version also comes with debug files,
which helps solve problems should a program crash occur.
Visit the download page and choose your system’s platform (PC or Mac), to
start downloading the FileZilla FTP client.
If the download does not start automatically after a few seconds, click on the
link labelled this direct link.
Sometimes the mirror chosen for the download is unavailable. You can select
a different mirror by clicking on Select a different mirror.
Depending on which browser you are using you will (normally) see a
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window where you can decide what to do with the file you are downloading.
The easiest way is just to hit run or open and the file will download and then
be run. You might get some warning messages telling you that you are
running a potentially dangerous file downloaded from the Internet, but let
me assure you, Sourceforge is a reliable download source and it shouldn't be
any problem.
If you are familiar with how to save the file and would like to do that, go
ahead. Just remember to save it where you can easily find it afterwards and
then open it from that location.
Installing FileZilla
A screen will be displayed where you can choose the Installer Language,
select the language you require from the list. Then click on OK to continue.
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You should now see the following window where you will have to accept the
terms of the license agreement to continue. Read through it and click "I
Agree".
Choosing Components
Next you need to choose which parts of the FileZilla client you want to install.
If you hover your mouse over a choice, FileZilla will show you a description
of the item.
The next window will ask you where to install the program. If you don't have
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any special needs, click Next.
Regardless if you chose to install the start menu shortcuts or not, you will be
asked what you want to name the folder with the shortcuts to FileZilla inside.
The default name "FileZilla" should be good for most people. You can also
choose not to install these shortcuts.
When you click Next, FileZilla will get installed. If no errors occur it should
complete in some seconds. When it's done, click Close to finish the
installation. Congratulations, you've now successfully installed the FileZilla
Client!
Connecting To Your Website
To connect to an FTP server, enter the address of the server into the host
field of the Quickconnect bar (i.e. domain.com - see image below).
If it is a special server type like an SFTP server, add the protocol in front of
the address. In case of an SFTP server, start the address with 'sftp://' (i.e.
sftp://domain.com).
Enter the port of the server into the port field if it is not the default port (21
for FTP, 22 for SFTP).
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If a username / password is required, enter it in the corresponding fields,
otherwise the default anonymous logon will be used.
Click on Quick Connect or press Enter to connect to your hosting account
(server).
Important Notes:
Refer to the hosting account information sent to you by HostGator as you will
need to enter in your hosting username and password when connecting to
your website via FTP. When FileZilla asks for a “server name”, enter in your
website domain, excluding the www.
(example: Server Name: domain.com)
After a successful connection attempt, a list of files and folders appears on
the right side of the main window.
The current folder is listed in the edit field on the top. Below you will see the
remote directory tree and below that, the contents of the current remote
folder.
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There are three ways to change the folder.
First, you can double-click a folder in the file list.
Second, you can change the current folder by clicking a folder in the
directory tree. Last but not least, you can always enter the folder name into
the edit field and press enter.
You will notice a folder called ".." displayed in virtually all directories. This
folder allows you to go up to the parent directory of the current folder.
Navigating on your machine works almost like navigating on the server. The
current local folder and the local directory tree are displayed on the left side
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of the main window by default.
Transferring Files To Your Server
You can upload or download a file by double-clicking on it. It will be added to
the transfer queue and the transfer starts automatically.
To transfer folders and/or multiple files, select them and right-click the
selection. Then you can click on Upload/Download in the popup menu
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You can also drag the files from one side and drop them on the other side. To
add files to the queue so that they will be transferred later, select them and
click Add to Queue from the popup menu. You may also drag the files directly
into the queue. Click on the button on the toolbar to start the transfer.
Or, you can click on a file, then drag the file (a box is added to the arrow
cursor) to the folder where you want to move it. The folder will be
highlighted when you are over it. Let go of the mouse button and the file will
be moved to the folder.
That’s it! You can upload your website files as well as all images and graphics
used on your website. Make sure that you get into the habit of creating
individual folders for all files and images so that you are able to effectively
organize and manage your website.
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Notes:
For additional details on configuring and using the FileZilla Ftp client, visit:
http://wiki.filezilla-project.org
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Wordpress Quick Start
The first thing you’ll need to do to be able to use Fantastico to set up your
WordPress blog is to locate web hosting that actually has Fantastico
available.
Fantastico is a script that runs on the cPanel platform. It allows users to
install scripts on their domains with just a click or two. It can install
WordPress, as well as several other blog platforms, forums, and much more.
Not all hosting companies have it.
One hosting company that does have Fantastico is HostGator
(http://www.hostgator.com). They are very inexpensive, and they have
cPanel and Fantastico. Use the coupon code “wordpress” to get one month of
their “Baby Croc” plan for a penny!
If you aren’t sure if a hosting company offers Fantastico, be sure to contact
them before you sign up. Most hosting companies have toll free numbers for
their sales department, and many also have live chat available if you don’t
want to call. Just ask them if they use cPanel and Fantastico.
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Step Two: Secure a Domain Name
Once you have hosting, you’ll need to set up a domain name for your blog.
You can choose to use an existing domain name, or buy a new one for your
blog. If you have a website, you could put your blog in a subdirectory, or you
could get a completely new domain for it.
Many hosting companies require you to have a domain name when you sign
up unless you want to purchase one through them, so you may want to do
this before you locate hosting.
NameCheap (http://www.namecheap.com) is one of the most reliable
companies for buying a domain name. If you search for “NameCheap coupon
month year” on Google (without quotes) you’ll find a coupon that will let you
get a domain for less than $10. They have a new coupon every month.
If you already have a domain name, you might want to get
YourDomainBlog.com or something similar. Remember you can always
install it in YourDomain.com/blog if you don’t want to spring for an
additional domain.
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Step Three: Install WordPress
When you sign up with your hosting company, you should receive an email
that gives you instructions for logging into cPanel on your server. You can
contact your hosting company for help if you can’t find the login information
for cPanel.
Once you log in, locate the link for Fantastico. This will appear in different
locations on different hosting companies. The link may look something like
this:
On the left side of the Fantastico screen, you will see a list of programs you
can install with it. Under “Blogs”, locate “WordPress” and click it.
On the next page, click “New Installation”.
Next, you’ll need to fill out some information:
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Use the drop down menu at the top of the screen to choose the domain you
wish to install WordPress on. If you want to use the domain solely for your
blog, leave the field underneath the drop down (Install in directory) blank.
Otherwise, enter the name of the directory you wish to install it in.
Next, add a username and password. This is what you’ll use to log in to your
blog admin. I suggest NOT using “admin” as your username, because this is
what most people use. It will make your blog easier to hack, which is
obviously not a good idea.
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Your admin nickname is the name that will appear as the author of all the
posts you make. If you are branding a specific name, you’ll probably want to
put your name there instead of using “Admin”.
Enter your email address next. This should be a valid email address. No one
will see it. It will be used if you ever forget your password, so make sure it’s
an email address you’ll always be able to access.
Finally, enter your blog name and description and click the “Install
WordPress” button at the bottom of the page.
On the next page, you’ll get a button that confirms the name of the MySQL
database that will be created, as well as some basic information about your
blog. Click the “Finish installation” button, and you will be taken to a page
with a link to log into your blog.
Click the link to visit the admin page and log in to verify WordPress installed
correctly.
If you didn’t click the link to get to your WordPress admin, it will be located
at the following URL:
http://www.yourdomain.com/wp_admin
OR
http://www.yourdomain.com/dir/wp_admin
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Note: there is an underscore between wp and admin, like this wp_admin.
If you forget your username and password, you can request your password
be mailed to you. WordPress will send your username and password to the
email address you entered when you installed it.
Once you’ve found out of the installation was a success, it’s time to make a
few tweaks in order to set up an effective blog. Don’t skip the next section,
because a WordPress blog isn’t set up well by default. If you skip the next
section, you may find your blog doesn’t rank well in search engines and gets
very little traffic.
Step Four: Beginner WordPress Tweaks
There are a few things you need to do to your blog before you start posting if
you want to ensure the most possible traffic and the best results for your
efforts.
First, look near the bottom of the menu on the left side of your WordPress
admin. Click “Settings”. Look for “WordPress address (URL)” and “Site
address (URL)” and enter www before the URL.
In other words, change:
http://yourdomain.com
To:
http://www.yourdomain.com
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This will log you out of your admin panel, and you’ll have to log back in using
the same username and password you used before.
Click “Settings” again. Underneath the “Settings” section, click “Permalinks”.
You’ll want to change the default permalinks structure to something more
search engine friendly.
You might want this to be:
http://www.yourdomain.com/postname
Or:
http://www.yourdomain.com/category/postname
To create the first, with only the post name, enter this:
If you want it to be like the second, including the category, enter this:
Next, you need to install a couple of basic plugins. These plugins are very
important if you want to get good rankings in the search engines and to get
good traffic.
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Google Sitemaps
http://wordpress.org/extend/plugins/google-sitemap-generator/
The Google Sitemaps plugin creates a sitemap which can be submitted
through Google Webmaster Tools. This sitemap makes it easier for Google’s
web crawler to find all of your pages.
Submit your sitemap here:
http://www.google.com/webmasters/tools/
All-in-One SEO Pack
http://wordpress.org/extend/plugins/all-in-one-seo-pack/
You’ll want an SEO plugin, because WordPress is not naturally SEO-friendly.
It doesn’t have native support for customizing the title of the page,
description, keywords, etc.
All-in-One SEO Pack is the most popular SEO plugin. It adds several extra
features that will help your blog rank better in the search engines.
Akismet
I highly recommend using Akismet on your blog. It comes installed with
WordPress, and it helps block a lot of the spam comments you might
otherwise get.
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This plugin used to be free, but now it requires payment. It’s still worth it,
but if you don’t want to pay for the plugin, there are other spam blocking
plugins that work relatively well.
Top Commentators Widget
http://wordpress.org/extend/plugins/top-commentators-widget/
This plugin gives you a widget for your blog’s sidebar that shows the people
who left the most comments on your blog. This lets them get more traffic, so
people post comments more often.
Google seems to be giving a lot of weight to sites that get a lot of social
attention, so it’s a great idea to encourage people to comment.
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Implementing Payment Processing
You’re ready to start selling online – congrats!
You’ve done all of the hard work in creating your website and
there’s just one step left: choosing your payment processor.
There are many different ways to accept payment for your
information products, but one of the most important things to
consider is that your payment processor gives you the option to
streamline the process – from your customer ordering your
product to gaining instant access to the download page.
Customers don’t want to wait for access to what they’ve paid for,
especially when it comes to digital items.
And there’s another thing to keep in mind. It’s often easier to guide
your visitors through the payment process when they are already
familiar with the processor you choose.
Not only will this reassure them that their payment details are
secure, but when customers recognize your payment processor and
are familiar with the checkout process, there’ll be far less
abandoned carts, as they know exactly what they have to do to
purchase the product, and what to expect in terms of delivery.
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You also want to consider fees, and how much you are charged for
every item sold.
Many of the established payment processors online will charge you
based on volume, while other payment processors (including
merchant accounts) charge you additional monthly account
maintenance fees, so you want to be very thorough when evaluating
payment processors so that you’re not caught off guard with item or
service fees at the end of the month.
And finally, evaluate their dispute resolution process.
Find out how they handle refund requests or chargeback’s. Do you
they give you the opportunity to save a sale? Are you charged a fee
for settled disputes?
You need to know as much as you can about your payment
processor, so that you go into an agreement with your eyes wide
open.
Let’s take a closer look at the most common methods of accepting
payment online!
ClickBank
ClickBank | http://www.ClickBank.com
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ClickBank is the largest digital marketplace online, serving thousands of
web-based businesses that offer a wide variety of unique products
throughout hundreds of niche markets.
ClickBank ultimately serves as an intermediary between a customer and
merchants who have chosen to feature their information products within
ClickBank’s ever-growing marketplace.
So, not only will ClickBank handle all payment processing as well as refunds
on your behalf, but by featuring your product within their marketplace, you’ll
gain instant exposure while being able to recruit affiliate partners to
promote your information product.
Affiliate marketers trust ClickBank. They know that they’ll get paid on time,
and they’re familiar with how the Clickbank affiliate program works. This
familiarity and trust will help you recruit affiliates easier, because rather
than running an in-house affiliate program that you are required to manage,
they don’t have to worry about receiving their commissions on time.
Since there are no costs associated with becoming an affiliate within the
ClickBank marketplace and acceptance is automatic, eliminating the need to
sign up for individual affiliate programs, affiliates are drawn to the ClickBank
marketplace, where they can instantly search for quality products to
promote, making ClickBank one of the most lucrative sources for direct
access to experienced and qualified affiliates partners.
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Plus, affiliate marketers frequently browse the ClickBank
marketplace looking for new products to promote, so it’s likely that
you’ll be able to pick up new affiliates without even trying, just by
prominently placing your product in the marketplace.
ClickBank is one of the easiest and cost effective methods of connecting your
product with its target audience by offering all vendors with the opportunity
to promote their product within their marketplace for a one-time, low fee of
only $49.95, a wise investment for anyone who is serious about taking their
business to the next level.
This set up fee is payable only after your first product has been
approved and ready for placement within the marketplace.
PayDotCom | http://www.PayDotCom.com
PayDotCom is similar to ClickBank in that they offer exposure
within their marketplace, however there is one big difference
between PayDotCom and ClickBank in terms of how they process
payments.
Rather than accept payment for your product and then issue you
payment every two weeks like ClickBank does, PayDotCom simply
redirects your buyer to pay you directly through your Paypal
account, meaning that you’ll gain instant access to funds, rather
than waiting for a check to be cut.
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The downside is that you are responsible for any refund requests,
as well as having to pay your affiliates for all commissions earned
on a regular basis. In addition, while the PayDotCom marketplace
is consistently growing, it doesn’t offer as much exposure as
ClickBank does.
With PayDotCom, you are charged a one-time lifetime membership
fee of $29.00, and are then able to submit an unlimited number of
products into the marketplace.
With ClickBank, you’ll need to pay a one-time fee of $49.97 and
while you are able to submit up to 100 additional products, only
one product will appear in the marketplace.
This means that if you want additional information products to be
given equal exposure, you’ll want to set up a new account for every
product you create. It can get costly, but you’ll want to consider the
difference in exposure between both marketplaces to determine
what marketplace you feel is more beneficial to launching your
product and maximizing profits.
Another thing to consider with PayDotCom is that your product
doesn’t require approval, meaning that it is visible and active within
their marketplace from the moment you create the listing.
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With ClickBank, the first product in your account will need to be
approved, but once your initial product is given a thumbs up, every
other product you add into the same account requires no further
approval.
There are also no maximum price restrictions with PayDotCom, but
with ClickBank, the maximum default price is $50, although you can
request a price limit increase by contacting the ClickBank support
department.
Since there are no costs associated with opening an account with
either PayDotCom or ClickBank, we suggest creating a merchant
account with both providers, and taking the time to go through the
options and features so that you can decide which system will work
best for you.
Quick & Easy Set Up
First, create a Pay Dot Com vendor account and then log in and click on the
My Products tab at the very top of the page. Choose “Create a New Product”
and you’ll land on a page with a form for you to fill out with the following
information:
Product Name
Description
Price
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Whether or Not It’s a Subscription (Recurring) Charge, and If So, the
Billing Period
An email where you’ll be notified about receipts for each sale
The option to ONLY use PayPal
Your Sales Page URL
Your Thank You (Download) Page URL
Options About Gathering Shipping Addresses or Other Personal
Information, Whether the Affiliates Are Automatically Approved,
and Whether It’s Shown in the Marketplace
Then you’ll set the commission payouts and levels and choose if you want to
pay them a percentage or flat fee. Enter the PayPal address that you want
payments going to and then verify your options before clicking the next step.
Here you’ll get to format your order form (if you like, otherwise leave the
default settings).
On the last step, you can add additional payment options.
When you’re finished, click “I am done” and your product will be added to
the marketplace for affiliates to see once it’s made its first sale. Buy it for
yourself and get it into the marketplace quickly so affiliates can start
promoting it!
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Setting Up With E-Junkie
If you are new to information product marketing, and you’re
interested in running a small, internal launch before featuring your
product on the larger markets, consider setting up a payment
processing account with http://www.e-junkie.com
Note: e-Junkie is NOT a stand-alone payment processor, but is a
shopping cart service provider that works to deliver your
information products using many different payment processors
including Paypal and 2Checkout.
You can reap the benefits of instant download and order
verification with full product protection by setting up an e-junkie
account, and integrating it with the payment processor of your
choice.
E-junkie is not only affordable but also very easy to use, and best of
all, it’s designed to work with a number of payment processors, so
you’ll receive instant access to your earnings.
E-junkie also offers built-in protection, so you don’t have to worry
about adding security to download pages, as with your E-junkie
account, you can choose to upload your products directly to their
server and let their automated delivery system handle processing,
or you can upload your product files to your own server, and let E-
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junkie encode download links, so that your customers are never
shown the real download link.
E-junkie is a shopping cart system, so you can set up multiple
product offers and your customers will be able to purchase multiple
products at once simply by adding them to their cart prior to
checkout.
Their system offers advanced protection as you don’t have to create
individual download pages for each of your products but instead,
can upload all of your products into one folder, or directly to e-
junkie’s servers and let their system handle protection and delivery.
One of the greatest things about E-junkie is the flexibility you’re
given when setting up your products.
If you aren’t interested in a “shopping cart” format, you can simply
create individual purchase links that work in the same way as
Paypal “Buy Now” buttons, directing customers through Paypal
where they make their purchase and then automatically redirected
to E-junkie where they can access their purchases.
E-junkie works with multiple payment processors as well, including
Paypal, 2checkout, Google Checkout, Authorize.net, Clickbank and
even Paypal Payments Pro.
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Ejunkie also makes it easy for you to track your marketing
campaigns as it integrates with Google Analytics, Yahoo Overture,
MSN Adcenter and even Abrite Marketing channels.
Their transaction fees are lower than nearly any other payment
processor, charging around 3% per sale rather than 7% or higher
like the majority of merchant accounts.
Better yet, E-junkie doesn’t charge based on per unit sold but rather
a flat rate monthly fee that varies depending on the number of
products you are selling and the space needed to house your
products.
For example, a starter account is just $5 a month and gives you the
opportunity to sell up to 10 products with 50mb of storage.
If you plan to sell a higher number of products, or you need more
space in which to store your products on e-junkie servers, you can
instantly upgrade your account to another service plan, such as
their $15 monthly plan that offers 250mb per month.
Tip: Search www.RetailMeNot.com for E-junkie coupon codes and
save money by extending your free trial account. There are always
coupons available, with some of them offering up to 120 days of
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free access.
E-junkie also gives you the opportunity to set up an affiliate
program, where you can set a flat rate or percentage based
commission offer on all of your products, or customize your
commission offer per product.
You can create your own customized affiliate page and link to it, or
use E-junkies affiliate link creation page and direct all potential
affiliates to their site.
E-junkie also gives you the option of setting up coupon codes for
your products, so you can run promotional campaigns, or reward
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loyal buyers with private discount options on future purchases.
Again, you can assign a coupon that works for all of your featured
products, or assign a discount coupon to individual products. You’re
also able to assign a maximum use count, so that the coupon can
only be used a certain number of times before automatically
expiring.
And finally, E-junkie even gives you the opportunity to set “time
based” download links, so that you can customize the amount of
time or even the number of downloads that a customer is allocated
for their purchases.
This can offer a bit of extra protection against download links being
distributed to non-paying buyers, and gives you the flexibility of
customizing your sales system however you like.
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You can even choose to have customers instantly redirected back to
your own site so that you can better control the delivery process, as
well as encourage customers to subscribe to your mailing list or
newsletter.
E-junkie will keep a log of all purchases made, including your
customers first and last name, and email address so you can
download a copy of the database from within your E-junkie account
at any time.
You can choose to search for specific transactions based on invoice
number, transaction ID or by payer email address, or you can
generate a snapshot of all payments and sales over a specific period
of time.
Paypal
If you have a Paypal account, you might choose to accept payments
directly through Paypal using their built-in payment button
encryption.
Simply log into your Paypal account and click on “Merchant Tools”
to browse through available options.
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You’ll be able to set up a regular payment button for a one-time
payment, shopping cart buttons, or you can choose to set up
subscription buttons where your customers will be charged a
recurring fee.
Use Paypal’s built in “payment wizard” to create a payment link
based around your offer. For example, if you are interested in
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setting up a shopping cart system on your website where customers
can add multiple products into a shopping cart, click on “Add to
Cart” to create your payment links. You can also use their advanced
features to set “return URL’s” that direct customers back to your
website or to specific thank you/download pages and more.
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Authorize.net
If you’re interested in a full featured merchant account that
provides you with extended flexibility and features, Authorize.net is
the Internet’s most widely used merchant account provider.
With Authorize.net, you can easily integrate your merchant account
into many different delivery and shopping cart options including e-
Junkie.
There is a one time set up fee when using Authorize.net, along with
monthly fees associated to your account (known as a “Monthly
Gateway Fee”) of around $20.00. Along with the set up fee and
monthly fee, you’ll also be charged a batch fee and transaction fee
for each transaction.
While the fees can be quite costly, Authorize.net provides you with
added flexibility and the ability to handle a high number of
transactions each month. In addition, you’ll be able to accept a
wider range of payment types including all major credit cards.
Once you have an Authorize.net account, you’ll be able to manage
your transactions and preview sales within a secure administration
panel.
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And finally, another great benefit to using Authorize.net is in just
how quickly you’ll receive your payments. Authorize.net will
deposit your finds into any business account you choose every few
days.
You can find out more as well as apply for an Authorize.net
merchant account at:
http://www.authorize.net/solutions/merchantsolutions/onlineme
rchantaccount/
You can also download their Getting Started guide (in PDF format)
at: http://www.authorize.net/files/gettingstarted.pdf
2Checkout.com
2Checkout is an affordable option that provides you with lower fees
and extended flexibility.
Benefits to using 2Checkout include:
Get paid quickly
No term contracts
Supports recurring billing (for membership sites)
Automatic order notifications
Robust Shipping Options (for Physical products)
Easy to use (plugin system and complete integration options)
Sell digital or physical items!
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There is a one-time charge to activate your 2CheckOut account, and
then a low fee for every transaction that occurs in the system. You
can get started by signing up for a free account and only once you
have been approved will you be required to pay the set up fee.
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2Checkout.com also offers an affiliate program, so you can integrate
all of your products into an affiliate directory and recruit affiliates
without ever having to install an affiliate script, or pay any affiliate
software costs!
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Niche Marketing 101
In order to make money in any type of business, you need a niche. You can’t
just open a “clothing store” an expect to make money. You need to open a
“baby clothing store” or a “wedding dress store”. The more tightly niched
your business is, the less competition you have to worry about.
This is especially true with online businesses. In your local area, there will
only be so many companies you’ll have to compete with. For example, how
many bridal shops do you have in your town? Three, five, maybe twenty in a
larger city. Online, there are thousands and thousands.
Not only would you have to compete with all of the thousands of bridal
shops, but you’d also have to compete with potentially millions of affiliates,
all competing for the top spot.
In this case, you might have to go for an even tighter niche. For example, you
could go for petite wedding dresses, plus-sized wedding dresses, or Victorian
wedding dresses.
Niche selection is a critical element of any business, and in this guide, you’re
going to learn how to choose hot ones!
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Desperate Niches
A desperate niche is one in which the average person has a problem they feel
desperate to find a solution for. Desperate niches are generally the most
profitable, because people are willing to pay money to solve desperate
problems.
Let’s say you had bed bugs. You wake up every night itching from their bites,
and it’s making it nearly impossible to sleep. Wouldn’t you be pretty
desperate to get rid of them? Wouldn’t you pay money if you thought you
found a real solution to the problem? Most people would.
Examples of desperate niches include:
Weight loss
Acne
Chronic severe pain
Many types of pest infestations
Anything that causes physical or emotional discomfort or pain, and anything
that makes people afraid is probably a desperate niche.
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Passionate Niches
Passionate niches can be just as profitable as desperate niches, and they are
often less competitive. Everyone knows desperate niches are profitable, so
they are often highly competitive. There are only so many things people are
desperate about. However, there is a nearly endless supply of hobbies and
interests.
Passionate niches are those in which people have a major passion for
something. You probably have a niche you’re passionate in. Most people do.
It might be stamp collecting, NASCAR, golf, salsa dancing, or something else.
Passionate niches generally involve sports, hobbies, games, collecting, and
other types of pastimes. Some niches have more passionate members than
others. For example, golfers spend huge amounts of money on their chosen
sport. Stamp collectors may or may not be as passionate.
Look for niches where the average user is fanatical about their hobby. If
people are spending money in the niche on collectibles, memorabilia, books,
magazines, movies, or other merchandise, it’s probably a good niche.
Your Interests and Abilities
Many people prefer to choose a niche that relates to one of their own
interests, or something they are an expert in. There are two major benefits to
doing this.
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1. If you’re passionate about the niche yourself, you’re more likely to
stick with building your business until you have a chance to become
successful. Many business owners don’t stick to anything long enough
to do well, but if you’re very interested in what you’re doing, you’re
much more likely to keep doing it until you make money.
2. If you know something about the niche, it will be easier for you to do
research, write content, select products, and establish yourself as an
expert in the niche. Everything will take less time and be easier if you
already know a lot about the niche.
Of course, if you’re not interested in niches that are profitable, you won’t
want to do this. Some people find they just don’t have any profitable niches
they’re interested in. In this case, move on to something more profitable,
unless you’re just in this for a hobby.
Finding Popular Niches
Obviously, you need to find out which niches are popular. You might not
want to get into a niche that has extreme competition, but you don’t want to
choose a niche that has very little interest, either.
There are several ways to find popular niches:
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1. Amazon – Browse non-fiction books and magazines and look at the
bestselling products. You’ll find hundreds of different niches just by
browsing Amazon.
2. ClickBank – ClickBank.com has a wide variety of information
products. Check out their bestselling products in various categories to
find out what’s popular.
3. Alexa – Alexa.com ranks websites by traffic. You can find out which
niches are popular by finding websites with plenty of traffic.
4. Shopping Centers – Find out which shops are popular at your local
shopping mall or strip mall.
5. Bookstores – You can also check out your local bookstore. You may
find things there that aren’t easy to find on Amazon.
6. Magazines – Magazines.com has tons of magazines. If a niche has a
magazine being published, it’s probably pretty popular. Publishers
won’t waste money producing a magazine unless they’ve judged the
niche as profitable.
7. Forums – Check out Big-Boards.com to find out which forums have
lots of traffic. If people are interested in posting on a forum about a
topic, they’re probably pretty passionate about it.
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8. Cool Shopping – Visit CoolShopping.com and take a look at their Top
Searches to get some great niche ideas.
(http://www.coolshopping.com/topsearches.php/Mode/topsearches)
9. 43 Things – 43Things.com has a list of the most popular goals people
have. It’s a goldmine for niche research. Visit the page at
(http://www.43things.com/zeitgeist/goals).
10. Ebay – eBay has two useful pages at
(http://pages.ebay.com/wantitnow/index.html) and
(http://pages.ebay.com/help/buy/ebay-pulse.html)
Keyword Research
Another important way to research niches is to do keyword research. Use
something like Google’s free keyword tool to find out how much traffic each
niche has:
https://adwords.google.com/select/KeywordToolExternal
Enter keywords related to any niche you are interested in to see
approximately how many people search for those keywords each month on
Google. This will give you an idea of how popular a niche might be.
Brainstorming Niches
Remember, it’s important to get into the tightest possible niche without
choosing something that has too little traffic. You want to select a niche that
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won’t have so much competition you’ll never get any traffic, without
choosing one no one ever searches for.
Make a list of niches you’re interested in pursuing. Research each one to find
out how much traffic they get. If they get far too much traffic for you to have
a reasonable expectation of competing, try to figure out sub-niches of the
same large niche.
Here are some examples of how to narrow down a niche:
Golf
Golf Clubs
o Golf clubs for kids
o Golf clubs for women
o Golf clubs for seniors
Weight Loss
Weight Loss for Women
o Weight Loss after Pregnancy
o Weight Loss for a Wedding
o Lose Weight for Prom
o Lose Weight before High School Reunion
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Wedding Dresses
Vintage Wedding Dresses
o Victorian Wedding Dresses
o Regency Wedding Dresses
o Antebellum Wedding Dresses
These are just some ideas. At first, just write down different sub-niches, and
even sub-niches of those sub-niches if you can think of any. Then, you can
use keyword research to find out how viable each niche is.
You can also search Google to find out how many other pages are currently
targeting a particular niche. This will help you figure out whether or not a
niche is too competitive!
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Outsourcing Quick Tips
You’ve probably heard the old saying “good help is hard to find” many times.
Unfortunately, that is true. Even in a bad economy, many people don’t
appreciate jobs. Thus, they’re prone to being late, calling in sick, making
excuses, or even disappearing altogether.
It sounds like a nightmare, and it can be, but I’m going to give you some tips
that will lessen your chances of running into such problems.
The first suggestion is to be picky about where you find workers. Don’t just
use any old freelancing site, because you’ll find it difficult to separate the
wheat from the chaff. Be selective.
Forums are a great place to find workers, because you can find out what
other people are saying about the worker before you hire him or her. Check
feedback carefully, and ask for recommendations.
Some forums for finding outsourcers include:
http://www.warriorforum.com
http://forums.digitalpoint.com
http://www.wickedfire.com
Outsourcing sites are also good places to find workers, however you have to
be careful to check one out thoroughly before you hire them, as the quality
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can be quite poor. Many workers are from non-English-speaking countries
and may have poor communication and writing skills, so make sure you hire
someone suitable.
One great thing about hiring people via outsourcing sites is that most of them
have a feedback system. This allows employers to rate the quality of the
work and service they receive from a worker so other potential employers
can see how they performed.
While everyone has to start somewhere, it’s best if you leave hiring new
workers to others. Stick only with vetted, experienced workers with plenty
of positive feedback, little or no negative feedback, and a portfolio of sample
work.
You may also wish to ask for references. Make sure you verify the
testimonials by contacting those who gave them. Don’t just accept
testimonials with no contact information.
Another major benefit of outsourcing sites is that some of them act as an
escrow service, allowing you to deposit money for workers without giving it
directly to them. In the event that they don’t perform, they won’t be paid.
And the workers are also protected from the potential of non-payment.
Some outsourcing sites to try:
http://www.getafreelancer.com
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http://www.odesk.com
http://www.elance.com
Another great source of workers that many people seem to forget about is
Craigslist. Often, you can find people in your local area or in other areas that
post ads offering services.
If you can’t find what you want, you can post an ad yourself. It’s free to post
an ad, and you’ll usually get dozens of inquiries, allowing you to pick and
choose the best candidate.
If you hire someone in your local area, you will be able to meet them, find out
where they live, and keep them in check. If they stop answering your emails
or phone calls, you can go knock on their door to find out why!
http://www.craigslist.org
If you need design work, you can try holding a contest. Contests allow you to
be assured of getting a design you really love, which won’t always happen
when you hire someone.
It is sometimes difficult to explain exactly what you want to someone else, an
sometimes they don’t understand your vision. In this case, they could deliver
something you don’t care for, yet, you still have to pay them.
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Ethically, you can’t just refuse to pay someone because you don’t like what
they deliver, but you can ask them to revise it based on their revision policy.
Be sure to ask a worker their policy about revisions, including how many are
included for free and how much they charge for revision above that, before
you hire them.
With a contest, you don’t have to worry about this. You get dozens,
sometimes hundreds of designs to choose from, and you only pay once you
have a winner.
Try:
http://www.99designs.com
Testing Workers
It’s a very good idea to test workers before you hire them, especially if you
need them for something highly skilled like writing or programming.
Paying Workers
There are two important things to remember concerning paying workers.
First, be sure you pay workers even if you’re not entirely thrilled with their
quality. People who do work for you deserve to be paid. Never make
someone waste their valuable time.
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If they have delivered stolen articles or otherwise scammed you, then it is
fine to withhold payment. Otherwise, pay promptly. It’s the right thing to do,
and it could get you sued if you don’t.
Next, be sure you don’t pay 100% upfront, even for people you think you
know well and have worked with for years. This is especially true when you
hire someone for a large, expensive job.
Why am I saying this even about those you have worked with and have
proven themselves trustworthy? Because anything can happen.
People get sick. People have computer trouble, and sometimes they can’t
afford to get it fixed. People have loved ones die and need time away.
Anything can happen, and people can’t always (or won’t) offer refunds.
Remember, if they’ve already spent your money, they may not even have it to
send back.
I recommend paying a 50% deposit. That way, both parties have equal risk
involved in the transaction. You risk not getting what you hired them for, and
they risk not being paid the rest upon completion. Additionally, the other
50% payment is an incentive for the worker to complete the job quickly in
order to receive the rest of the money.
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Payment Methods
Most workers will prefer to be paid by PayPal. It will allow them to get paid
quickly and deposit the money into a bank account. Some people, especially
in banned countries, won’t be able to accept it. They may have lost their
account for various reasons (sometimes shady, sometimes not.)
Some outsourcing and contest sites will allow you to pay them directly, and
then they release the money to workers like an escrow service. This is a
method that is relatively safe for both parties.
Other services for people who don’t have PayPal include:
http://checkout.google.com
http://www.stormpay.com
http://www.moneybookers.com
http://www.xoom.com
http://www.2checkout.com
You could also pay via bank wire or Western Union, but keep in mind that
Western Union is a common tool for scammers. You’ll want to be especially
careful if you use this method, especially for the upfront deposit. People
often use Western Union to attempt to hide their identity by giving you
someone else’s name and then having them pick up the money.
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Remember that people who are writing articles for a few dollars each,
designing graphics as a freelancer, or performing other similar tasks are
often living day to day. Don’t delay payment for any reason once work has
been completed, even if they were late completing the work.
Just like you expect them to deliver on time, they expect you to pay quickly. If
you are going to have to go out of town before work is completed, or you
cannot pay immediately, be sure to tell them when you can and why you
can’t do it at the moment. If you expect honesty and communication, then
you should also deliver it.
Keeping Workers Happy
A quality worker is a goldmine, so you should be sure to keep your workers
happy when you find them. Yes, they are lucky to find paying work at all, but
the happier they are, the better they will work.
Studies have shown that happy employees are more productive, work faster,
and produce higher quality results, yet many employers don’t take steps to
keep their employees happy. Morale is extremely important in the
workplace, but it is often forgotten.
To keep your workers happy, be sure to:
Pay them quickly every time.
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Give them bonuses now and then for excellent performance.
Be patient with good workers who have rare problems.
Communicate quickly, just as you expect them to do.
Give clear instructions so they can do their jobs effectively.
Remember, it’s extremely difficult to find quality, reliable workers, so treat
them well so you won’t lose them!
Expanding Your Outreach: Offline Marketing
Offline marketing is great for anyone who needs extra cash quickly, because
it allows you to make use of your online marketing skills to help offline
companies get more business, and you don’t have to wait around for SEO to
take effect or articles to be approved.
It does require a certain level of personal interaction. You need to be able to
interact with potential clients one-on-one to have a good chance of getting
the job, because most people will prefer face-to-face meetings. This means
you’ll need access to transportation, and you can’t be shy.
However, if you have an outgoing personality and transportation, getting
work in offline consulting is actually quite simple. People need the services
you’ll be providing, and they’ll be more than happy to pay for them.
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Businesses pay thousands of dollars each year for ads in the Yellow Pages
that bring them very little business. They spend huge amounts of money
advertising in magazines, newspapers, and on other ads.
They’ll gladly pay you for your services if you can prove your worth, and this
report will show you how to do that!
Services to Provide
There are many different services you can provide to local businesses. You
can pick and choose from these based on your strengths. Only provide
services you are comfortable with, or that you’re certain you could profitably
outsource to someone highly reliable.
Website Setup
Obviously, many businesses will need a website. Those that already have one
may need a revamp. You’ve probably seen local businesses with terrible
websites. These companies could definitely use a better website!
You could charge based on the page, by the project, or even by the hour. Just
be sure to create a site that is both attractive and functional. You can also
provide hosting for a monthly fee to bring in regular, additional income.
Blog Setup and Management.
Most businesses should have a blog, because it allows them to keep in touch
with their potential customers on a regular basis. Some business owners
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won’t have the technical know-how to manage their own blog, and some
simply won’t want to do it or will be uncomfortable doing it.
You can charge a flat rate to set up the blog, plus an additional monthly fee to
manage it for those who don’t want to do it themselves. The blog should
regularly post discounts, deals, announcements, and other information of
value to the company’s customers.
Social Marketing Setup and Management
Social marketing is something many businesses find intimidating. They think
it’s too technical, or they don’t know how to go about it. You can charge a flat
rate to set up social accounts for the business, as well as an ongoing monthly
fee to manage their pages, including adding new followers, posting on a
regular basis, and managing the pages.
Google Places
Google Places is extremely valuable, because it allows the company to have
extra information in Google. A company with a Places listing will give them
the potential to show up before the standard Google listings, as well as
having photos, videos, reviews, and other information available.
You can offer to submit the company to Google Places and manage their
listing for a reasonable fee.
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Autoresponder Setup and Management
One thing most companies fail to do is to set up a system for managing their
current customers.
This includes an autoresponder system. You should make sure the company
is aware that it is much easier to get additional business from an existing
customer, as well as much more cost-effective, than it is to procure a new
one.
Once a company has a customer on their email list, they will be able to email
them special offers, coupons, advance notice of sales, new product
announcements, events, and much more. This will keep existing customers
coming back for more on a regular basis, while also enticing people in who
may have signed up to the mailing list but never actually bought anything.
You can charge a flat fee for setup, as well as an ongoing monthly fee to
manage their list, including sending out mailings on behalf of the company.
Finding Clients
Perhaps the trickiest thing about offline consulting is finding clients to serve.
As with any business, you will rely on a steady stream of customers, but
finding them is probably the most difficult thing you’ll have to do.
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Door-to-Door
The most common way to find clients for offline consulting work is to visit
businesses door-to-door. This can be extremely effective, but you have to
follow some basic rules if you want to get business and avoid making people
angry.
1. Visit businesses during slow periods. This can vary from company to
company, but if you walk in and the place is packed, come back later.
For restaurants, the slowest period is usually around two in the
afternoon.
2. Ask to speak to the owner. You can also speak with a manager if
necessary, but the owner will usually be your best bet.
3. Avoid chain companies. While a local Subway owner might have the
power to purchase marketing for his franchise, he’ll be benefitting
from the national marketing campaigns of the company itself, using the
company’s website, etc. He won’t likely need your services. Instead,
visit smaller, locally-owned companies.
4. If you visit and the owner isn’t in, leave a business card! You can
always call later and ask to make an appointment.
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Business Cards
You’ll discover that you’ll just run into potential clients here and there.
Almost everyone either owns a business, wants to own a business, or knows
at least one person who owns a business.
You need to have business cards available anytime you meet someone who
could potentially become a client. You will also need them to give to
employees when the owner or manager isn’t in or available.
Your business cards should have your name, contact information, website
URL, and a tagline that describes what you do. Don’t call yourself a web
designer or anything similar! Call yourself something like:
Online marketing specialist
Web marketing consultant
These types of names are more conducive to getting business, because they
make it sound like you’re an expert, and like you could actually help the
business owner get more business as opposed to just setting up a
(potentially useless) website.
Chamber of Commerce Meetings
Where is the one place you will find the largest number of local business
owners gathered in a single location? In most areas, it would be at Chamber
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of Commerce meetings, where local business owners get together to network
and share ideas.
If you’re going to market at such meetings, be sure you don’t actually do any
hard selling. People don’t want to be sold to at such meetings, and doing so
will make you look like an amateur.
In fact, when you meet someone, ask them about their business. Ask them
how it’s doing. Ask them about themselves. Only once they ask what you do
can you bring up your business and exchange business cards.
Impressing Clients
The best thing you can do to turn someone into a client is to truly impress
them with your knowledge. Blow their mind! Make sure you know so much
about online marketing that you can recite a ton of information at will. This
will let people know you really know your stuff!
You can do this at Chamber of Commerce meetings, walk-in meetings, on the
phone, and even when you accidentally meet someone. Just impress the heck
out of them!
In fact, it’s probably a good idea if you confuse them. The more technical the
language, the more impressive you sound, and the more worried they’ll be
that they’d never be able to do it themselves.
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It also doesn’t hurt to have some samples of sites you’ve built and some
testimonials for other businesses you’ve helped. This will give you the added
edge.
That brings me to one final important point. If possible, bring a laptop with
you when you go looking for clients or attend meetings. This way, you can
easily show potential clients samples, and you might even be able to show
them a few things live.
Don’t forget to bring internet access! You can get a USB modem from many
different providers. This will allow you to get online almost anywhere!
Pricing and Payment
Pricing is a tricky subject, because you want to ensure you’re paid fairly for
the work you do, but you must also be fair to your clients. Never overcharge
them, because they’re you’re bread and butter!
Only you can set your prices. You know how much you’ll be willing to accept
for the work. Choose a price that makes you happy. Otherwise, you’ll end up
hating the work and you’ll be unhappy.
What I suggest is to estimate the time you think it will take you to complete a
project, add 50% to that time, and then figure out what you’d be happy (not
just willing, but happy) to accept for that much work.
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Some business owners will expect to pay you on a Net 30 basis. That means
they will have 30 days to pay you – usually by check. That’s a long time to
wait! Make sure you tell people your prices are as low as they are because
you work without the overhead of an office building and such, thus you need
upfront payment immediately.
You might consider taking 50% upfront instead of 100% if it makes the client
more comfortable.
Outsourcing the Work
If you don’t feel you can do most of the work yourself, you can always
outsource it. It can be difficult to find workers who will complete quality
work in a timely fashion, but once you do, they’re tremendously valuable!
If you’re going to outsource, be certain you either have the ability to do the
work yourself if your outsourcer fails, or that you have several backups
waiting in the wings.
You never want to risk upsetting a client simply because someone you’ve
hired disappears or makes a million excuses! Make sure you’re covered in
the event that something goes wrong. Never pay 100% upfront!
You can find people to hire at places such as:
http://www.warriorforum.com
http://forums.digitalpoint.com
http://www.getafreelancer.com
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The Art of Copywriting
If you sell any type of product or service, online or offline, you are
undoubtedly aware that the quality of your sales copy makes a huge impact
on how well you convert. If you have poorly written sales copy, your sales
are likely to suffer. Alternatively, if you have great copy, you will probably
experience tremendous sales growth and maximum exposure.
The trouble is, most people don’t know how to write effective sales copy. In
order for sales copy to be effective, it must:
Strike a chord with the intended audience
Prove an understanding of the target audience
Convince people they have a problem
Convince people you product can solve that problem
Remove doubts and objections
If your copy can do these things, you have a great chance at having a very
good conversion rate.
In this report, you’re going to learn about some of the most vital components
of effective sales copy. You’re going to learn how to get into the heads of your
potential customers in order to figure out what they need and how you can
best serve them.
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You’ll also find out how to improve various individual elements of your sales
copy including your headline, bullet points, guarantee and more.
Remember, a little preparation before you begin is essential, and it can mean
the difference between a wild success and utter failure. Don’t breeze through
your sales copy in a hurry to get it over with. Take your time, because this is
the one element that matters most in your marketing.
Don’t forget to build a swipe file. Find copy you find intriguing, especially if
you end up buying the product! Save the sales letters in a directory on your
hard drive to draw inspiration from. This will help you whenever you get lost
while writing copy.
Copywriting masters also suggest writing great sales letters out by hand.
Supposedly, it is much more effective to write them on paper with a pen than
it is to type them, and it will help you pick up stylistic nuances you might
miss during typing.
Understanding your Market
The most important thing you can do in order to improve your sales copy is
to first understand your target market. If you don’t understand what
motivates them, you can’t possibly write sales copy that will speak to them.
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The first thing you need to do is figure out the biggest problems the average
user in your market would have. Of course, any problem you concentrate on
must be one your product can solve.
Let’s say you’re selling an eBook that teaches people how to get rid of an ant
infestation. Obviously, their biggest problem is the ant infestation. However,
you must think beyond that. Why is it that they don’t want ants in their
home? There could be many reasons.
For example:
The ants make their house seem unclean
The pests are unsanitary
They can cause food waste by infesting food
They can bite/sting
Some people find them creepy or frightening
Remember, people buy based on emotion, and then they use logic to justify
their purchase later. They might buy your book because they’re afraid of
ants, and then they might justify the purchase to themselves by thinking of
all the food that might be wasted if ants get into it.
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Always try to focus on emotion rather than logic. Yes, people will want to
make logical, rational decisions, however emotion is the catalyst that helps
them do it. Emotion will push them to stop thinking and just purchase.
Make a list of problems your target market is likely to have that your product
can solve. Then choose one or two of those to focus on in your sales copy.
Remember to choose those that are the most intensely emotional.
You can also choose one or two logical points to use as backup. This will help
them later justify the purchase, making them less likely to ask for a refund
out of buyer’s remorse.
Headline
Perhaps the most critical component of any sales page is the headline. You
should put the most care and attention into the headline, because it is the
first thing people see when they visit your site, and it must grab attention
and make people want to continue reading.
When someone lands on your page, you have only a few seconds to convince
them to stay. If your bounce rate (the number of people who leave your site
immediately, without clicking any links or taking time to read anything) is
high, your conversion rate will be terrible.
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If your headline isn’t effective, it doesn’t matter how great the rest of your
sales copy happens to be, because very few people will ever bother to read it.
The headline must grab attention quickly, and it must convince people to
keep reading!
The headline must speak directly to the audience’s needs. It must grab
attention with exciting colors and styles, and it must make people want to
read the rest of the copy. So how is this done?
First, you might want to pose an interesting question or offer an intriguing
idea. Here is an example:
“9 Out Of 10 Doctors Agree – This One Dietary Change
Could Add Thirty Years To Your Life!”
As you can see, this poses a very enticing question that many people would
be very interested in answering. “What change could add thirty years to my
life?” People will read more to find out!
Additionally, you want to use exciting styles to make the headline highly
visible. There are a few tricks that make the headline more enticing and
effective.
Most sites use the color red for the headline. This grabs attention,
makes the text easy to read, and lends a sense of urgency.
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Use highlighting, underlining, italics and bold sparingly to call
attention to key points in the headline.
Put your headline in quotes. Studies have shown that putting a
headline in quotes greatly increases response.
Capitalize the first letter of each word. This draws attention and
provides emphasis, as well as consistency.
Bullet Points
More important than the sales copy itself, bullet points serve several
purposes. The major purpose for bullet points is to allow easy skimming of
important points.
You see, some people are readers, and others are skimmers. Some people
prefer to read every word on the page and absorb as much information as
possible, while others want to get to the nitty-gritty as quickly as they can.
By providing bullet points, you allow those who prefer to skim to quickly
access the most critical information about your product. Make sure your
bullet points are as easy to skim as possible by including varying text
sparingly.
For example:
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Uncover the secrets to living a longer, healthier life and adding
twenty to thirty years onto your life expectancy!
The eyes are automatically drawn to the most important words, because they
stand out from the rest of the text.
It’s a good idea to include at least two blocks of bullet points in your sales
letter. These blocks could both be related to benefits and features (see next
chapter), or they could be other important information you want to call
attention to such as statistics or problems.
Your bullet points shouldn’t be more than 2-3 lines each. Otherwise, they will
blend in too much with the rest of the text on the page and lose their impact.
Conversely, you don’t want them to be too short, because they won’t convey
enough information and the will be boring. They should be at least 6-10
words long.
Don’t forget to use colorful accents to draw attention to your bullet points.
Arrows, stars, checkmarks, circles, and other symbols will help draw the eye
toward your bullet points, making it even easier for people to skim through
your sales letter.
Read the next section to find out the difference between benefits and
features, because you’ll want to make sure you concentrate your bullet
points on benefits – not features!
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Features vs. Benefits
Too many people tend to focus on features rather than benefits. People don’t
care that much about your product’s features. They want to know how those
features benefit them!
Let’s say you’re shopping for a remote control. Which seems more
interesting to you:
Oversized buttons
Backlit button pad
Curved shape
OR:
Oversized buttons reduce accidental button presses
Backlit button pad allows you to see buttons even in a darkened room
Curved shape for more comfortable grip
Always let people know what the product will do for them!
Guarantee
A solid guarantee is the last great defense you have against customers
electing not to purchase your product or service. If you have a solid
guarantee, you will remove any remaining objections people may have about
your product.
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If they have any doubts left, a good guarantee can push them to purchase.
Even if they come to find out your product isn’t right for them, and that their
objections were indeed valid, they haven’t lost anything but time. They’ll get
their money back, and they’re no worse off than they were before.
The great debate over guarantee length rages on, but most people agree that
longer guarantees work. The longer the guarantee, the more it improves
conversions.
Surprisingly, the longer the guarantee, the fewer refunds you experience in
most cases! This is probably due to procrastination.
People think they have plenty of time to collect on the guarantee, so they put
it off and eventually forget to do it. Go for a 60-day guarantee at minimum
and you’ll see better conversions.
You now have everything you need to start building a profitable online
business. The next step is to take action and put this information and
newfound knowledge to work for you.
You can do it!
Author: Josef David