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The Connection Between Big Data & Behavioural Economics – NewMR Webinar Colin Ho, IPSOS, 2016 The Connection Between Big Data and Behavioural Economics Colin Ho, Ph.D. December 7, 2016

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Page 1: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

The Connection BetweenBig Data and Behavioural Economics

Colin Ho, Ph.D.December 7, 2016

Page 2: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Ton of Data Available

Page 3: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

MANY ANALYTICAL TOOLS

Page 4: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

BUT NO FRAMEWORK TO GUIDE US

Page 5: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Behavioral EconomicsProvides a Framework

Page 6: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

6The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Flow

1

The Data

2

Negativity Bias

3

Emotions

Page 7: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

THE DATA

Page 8: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

7,000 Online Automotive Reviews

It drives very well, easy to maneuver, great road feedback, and accelerates very well and

can be quite fast - I have a manual transmission. I've redlined it multiple times

and it takes it like a champ. .

I can beat a motor cycle off the line and it corners like a demon.

the best part is its sporty character- very direct

handling, great breaks and engine that likes to go in high

revs.

These cars are ever so quiet that you barely hear the motor on them. I have the Ultimate package on mine, and believe me, the seats

on this one are purely luxuriously.

Engine is a sweetie. Good power and torque.

Page 9: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

From 6 Countries

Australia

New Zealand

UK

IrelandUnited States

Canada

Page 10: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

NEGATIVITY BIAS

Page 11: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

11The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Negativity Bias

Page 12: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

12The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Positive Positive Positive Positive

NegativePositive

Page 13: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

13The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

1:

Page 14: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Reviews Include Positive And Negative

Repairs (41%)

Electronics (25%)

Engine & Drive (23%)

Unreliable (9%)

Dealer and Car Problems (36%)

Good Car (59%)

Electronics (34%)

Like the Drive (46%)

Reliable (19%)

Like the Power (50%)

Like the windows/interior (25%)

Economical and Practical (42%)

Page 15: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Relative Impact On Overall Rating

Electronics (-47)

Unreliable (-79)

Electronics (+38)

Reliable (+48)

Page 16: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

EMOTIONS

Page 17: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Thinking About Others

Family, Space

Good & Comfortable

Reliable, Practical, Economical

Like How it Drives

Design, Style, Quality

Beautiful, Luxurious

Love the Car

Page 18: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Page 19: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Page 20: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Page 21: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Summary

1

Big Data & Analytics

2

Negativity Bias

3

Emotions

Page 22: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

[email protected] 7, 2016

Thank You!

Page 23: The Connection Between Big Data and Behavioural Economics · 2016-12-16 · The Connection Between Big Data & Behavioural Economics –NewMR Webinar Colin Ho, IPSOS, 2016 7,000 Online

The Connection Between Big Data & Behavioural Economics – NewMR WebinarColin Ho, IPSOS, 2016

Q & A

Ray PoynterThe Future Place

Colin HoIPSOS