the conference handbook can be downloaded here

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MELBOURNE

10 - 11 August 2016CROWN PROMENADE, MELBOuRNE

AUSTRALIA’SDISABILITYEMPLOYMENTCONFERENCEMELBOURNE

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CONFERENCE HANDBOOKMelbourne, 10 - 11 August 2016

General InformationRegistration Desk Open TimesThe registration desk is located on level two of Crown Promenade, Melbourne.

Tuesday 9 August 3:30pm – 7:30pmWednesday 10 August 8:00am – 5:00pmThursday 11 August 8:00am – 4:00pm

If you require assistance please contact Meaghan Warner from Conference Works on 0430 289 553.

Meaghan will be onsite throughout the conference.

Conference VenueCrown Promenade Melbourne

8 Whiteman Street, Southbank, VIC 3006

T. (03) 9292 6688 or Toll Free (within Australia): 1800 776 612

W. www.crownhotels.com.au/crown-promenade-melbourne

The Welcome Reception will be held onsite at Crown Promenade, Melbourne on Tuesday 9 August from 5.30pm - 7.30pm.

Mobile Phones As a courtesy to all delegates, mobile phones and other electronic devices must be turned to silent during all conference sessions.

Twitter• Delegates are encouraged to join the Twitter

conversation, using the conference hashtag #DES2016• Find Disability Employment Australia on Twitter at

@disabilityemplt• Locate and tag disability employment news in Australia

using the #deau hashtag

Name BadgesAll conference participants are requested to wear their conference name badge throughout the conference to facilitate admission to sessions and networking functions.

Gala Dinner Venue7.00pm – 11.00pm, Wednesday 10 August 2015The annual Gala Dinner, to be held at the Crown Towers River Room on the 10th August 2016, is a much anticipated event throughout the Disability Employment Servicessector.Guestswillenjoyfinefoodataformalthree-course sit-down dinner, drinks and a band to dance the night away to.

The evening will also feature the Hall of Fame Award Ceremony, acknowledging excellence, innovation and long-term commitment to the evolution of disability employment in Australia.

The theme for this year is Show Your Brilliance – this is yourchancetoshineonthedancefloor!Weencouragedelegates to come dressed in your glamorous and brilliant best!

TicketsIf you have purchased tickets to the Conference Gala Dinner, these tickets are in your name badge pocket. All delegates must bring their ticket with them in order to gain access to the Gala Dinner.

About Disability Employment Australia

Disability Employment Australia is the peak industry body for Australia's Disability Employment Services (DES). We are recognised internationally as the pre-eminent organisation representing, supporting and resourcing the disability

employment sector throughout Australia.As a membership organisation, we exist to represent the interests of Disability Employment Services at a national level to government and a range of other stakeholders, such as consumer and employer groups. Disability Employment Australia

supports the Australian Government to deliver high quality employment support to people with disability in Australia.WehaveauniqueresponsibilitytofosterinnovationandflexibilityofservicewithintheDisabilityEmploymentServices

program.Wesupportourmemberstoachievebestpracticeserviceprovisionintheirroletofindemploymentoutcomesfor people with disability. We advise, advocate, train, inform and undertake events to strengthen and promote the

sector.We believe in the right of every member of society to be included fully in the community, and to have control over their

own life choices. Participation in the open labour market is a crucial factor in realising this goal.We strive to inspire, challenge and celebrate the Disability Employment Services sector.

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Chairperson’s Address

On behalf of the Board I welcome you to Disability Employment Australia’s annual conference, the 2016 premiere event for the disability employment sector in Australia.

It is a privilege that we are in my home city, Melbourne, and it is my hope that in addition to the insights that you will take home with you from this conference, you will also get a chance to experience “real” football and, of course, winter.

Our conference program will highlight best practice and whet the appetites of CEOs, Board directors, practitioners and people with disability as we move forward to 2018 and beyond.

Having been in the sector since its inception l am familiar with challenges and change, however the change we are most likely to endure moving forward will be the mostsignificant,forallofus–services(newandexisting),their boards, jobseekers and employers.

We have a lot of work to do to ensure that people with disability continue to be supported in whatever way they need to be, in order to gain and maintain employment, and to advance in their careers.

A successful conference is a result of the combined efforts of many people. I would like to thank Rick Kane and his team for the great work in organising this conference. In eight weeks’ time, the same team will be starting to lay the foundations for our 2017 conference.

I also thank the Directors of the Board who support our team unconditionally; they are all here at our conference so make it your mission to introduce yourselves to at least two of us.

Last but not least I thank our sponsors, exhibitors and speakers – your contributions are valued and appreciated by all of us present here today.

It’snowtimetoswitchofffromtheoffice,openourminds, be challenged, challenge others and positively focus on our sector as you see it today, and how we will see it in 2018 and beyond.

I wish you well with your deliberations. And make sure to havefunanddancelots!

Donna Faulkner Chairperson Disability Employment Australia

ChiefExecutiveOfficer’sAddress

At the heart of the question, ‘What is the future of disability employment?’ there is a sense of uncertainty. For providers and employers and especially, for people with disability.

DES providers believe that we will build an improved disability employment model and to do so we must respond to contemporary disability policy. DES providers know that in that same moment of uncertainty there is also the moment for deeper consideration, for putting the bits and pieces together, for seeing the opportunity within your reach.

Disability Employment Australia (DEA) deliberates each year on how to present its conference. Australia’s Disability Employment Conference carries an importance that stretches all the way back to the 1990s. Changes, such as the introduction of an Assessment process or the move from Block to Case Based funding, backthen,wereconsideredpotentiallytoodifficulttoachieve – but we did it. ACE/DEA was at the forefront, identifying the best way forward, running conferences that gave providers the place and space to turn challenges into opportunities. Our sector has stepped up each time it has faced a new challenge.

Year after year Australia’s Disability Employment Conference has been the beacon for considered inquiry and debate in relation to the disability employment program. We have provided well-rounded deliberations in relation to disability policy of the times. We have also explored labour market policy, introduced employer engagement strategies and highlighted sector school to work transition best practice.

DES providers have built and consolidated a service model that attends to the person with disability seeking employment and social and economic independence. Thesectoranditsprovidersaretheflagshipofdisabilityemployment in Australia and beyond. We take pride in knowing that DEA and its conference has been with you through this long and winding journey.

2016 is a time of uncertainty. DEA has tried to examine this moment with another deep and meaningful conference program and event. Over the next two dayswebelieveyouwillfindideasandpeopletobuildyourconfidenceinreinforcingyourbestpracticeandcontinuing contribution to the project of lifting the workforce participation of people with disability.

Aconferenceofthisdepthandsignificanceonlycomestogether because of the hard work and dedicated focus of those behind the scenes. Thank you to Helen and Sharlie and Bevan (the DEA team) and to ConferenceWorks.Theseguysmakethishappen!

Rick Kane Chief Executive Officer Disability Employment Australia

Welcome

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Welcome9.00am in Promenade 1 & 2Conference MC: Brett de Hoedt

Our Melbourne-born emcee is back for his 10th consecutive year. He promises that his 2016 performance will be a best-of compilation composed entirely of schtick from the past decade.

When not rehashing old material for profit,theformerprintjournalist(New Idea, Truth, Sunday Age) publicist

(Seven Network) and radio host (Triple R, 3AK, 3MP) helps companies and individuals be better communicators in the media, on stage, or online via his company Hootville Communications. (Corporate motto: Communications for good; not evil.)

Visit hootville.com for free marketing advice and resources but for now please laugh at his jokes and nod in agreement when he thinks he is being profound.

Twitter: @hootville

Web: www.hootville.com

Welcome to Country9.05am in Promenade 1 & 2Uncle Colin Hunter The Wurundjeri Tribe Land and Compensation and Cultural Heritage Council Incorporated

Uncle Colin is a proud Wurundjeri man, whose traditional lands extend from inner city Melbourne, south to the Mordialloc Creek, west to the Werribee River and east to Mount Baw Baw. As well as his community and cultural work with the Wurundjeri community, Uncle Colin also works as theAboriginalPartnershipsOfficerfor

Yarra City Council. The following are amongst his career highlights:

• Oversaw the development of Yarra City Council’s Reconciliation Action Plan 2012-2015

• Implemented the Aboriginal Partnerships Plan 2011-2014

• His involvement in CUAC’s report to government

• His involvement with Thomas Embling Hospital Mental Health policy reference group.

• Welcome to Country for the Dalai Lama for his Melbourne visit in 2014

Web: wurundjeri.com.au

Being in the Working World: The GateWay to Economic Empowerment 9.15am - 9.45am in Promenade 1 & 2We are experiencing a time of unprecedented change in the disability sector. We don’t yet know whether the NDISreformwillfulfilitspromiseofgreater‘choiceandcontrol’ for people with disabilities. What we can be certain is that change will come for both people with disabilities and the service sector itself. What we hope is that people with disabilities will be more empowered through greater access to services, peer support and the community.

Employment is clearly one of the most critical gateways for empowerment for people with disabilities, providing economic independence and the opportunities that follow from that. However, Australia has a poor track record when it comes to jobs, particularly for women with disabilities. What can we do to turn around Australia’s poor record on employment of people with disabilities?

Government has a fundamental role to ensure policy addresses structural barriers to employment so that people with disabilities can be rewarded for their contribution to Australian society.

Disability employment services have a vital role in influencingemployersaswellassupportingjobseekerswith a disability.

Women with Disabilities Victoria has a role in advocating for structural change and to share what we have learned as a model for positive work practices in the broader world of work.

Keran HoweExecutive Director, Women with Disabilities Victoria

Keran Howe is Executive Director of Women with Disabilities Victoria. Over many years Keran has had experience in service development and delivery, research, and policy development. She has represented issues related to women’s health, violence prevention and the rights of people with disabilities on a range of

government advisory and community boards.

Keran has worked as a counsellor, researcher and manager in a range of health settings. Her position immediately prior to her current role was Head of Social Workers at Royal Women’s Hospital. As a woman with a disability, Keran has a strong interest in the rights of people with disabilities and particularly women with disabilities.

Twitter: @keran_howe

Web: wdv.org.au

Wednesday 10 August - Day 1

http://hootville.com

http://hootville.com

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Minister’s Address9.45am - 10.05am in Promenade 1 & 2The Hon. Jane Prentice MPAssistant Minister for Disability Services

Jane Prentice has been the Federal Member for the electorate of Ryan since 2010. She was appointed Assistant Minister for Disability Services in February 2016 and reappointed as Assistant Minister for Social Services and Disability Services in July 2016. Prior to her election to Federal Parliament, Jane

served for 10 years as Councillor for the Brisbane City Council ward of Walter Taylor.

Jane was a member of Civic Cabinet, with the portfolio of Public and Active Transport and Economic DevelopmentCommittee(includingtheAsianPacificCities Summit).

Jane also served as Leader of the Opposition in Council between 2007 and 2008 and Opposition Spokesman on Water and City Businesses.

In 2006, Jane was appointed by the Lord Mayor to chair the City’s Water and Sewerage Infrastructure Assets Review.

From 2004-2008 Jane was the Lord Mayor’s Spokesman (Liberal Lord Mayor but ALP Cabinet) on City Business – which included Brisbane Water and the many issues associated with the drought.

Before entering public life, Jane owned and managed a successful convention and event management company for twenty years and was responsible for organising many of Queensland’s largest events.

During this time Jane was also the Business Manager for the Australian Telecommunications Users Group in Queensland; as well as serving on many industry and community boards and committees.

Twitter: @JanePrentice_MP Web: www.janeprentice.com.au

Competition Policy Review10.05am - 10.35am in Promenade 1 & 2The recent Competition Policy Review (the Harper Review) proposed extending competition principles to the provision of human services.

This emphasises the need to separate funding and regulation of human services (that remain the responsibility of governments) from the provision of services (that can be devolved to private sector for-profitandnot-for-profitentities).

The key is giving users of human services the right to choose among a range of competing providers, using funds supplied by governments and under the watchful supervision of independent government regulatory agencies. Ian Harper will discuss how these principles apply to disability employment services and the potential they unlock for improving the quality and cost efficiencyofservicesprovided.

Professor Ian HarperSenior Advisor, Deloitte Touche Tohmatsu

Ian Harper is one of Australia’s best known economists. In May 2016 he was appointed to the board of the Reserve Bank of Australia and became a Senior Advisor to Deloitte Touche Tohmatsu. From March 2011 to May 2016, Ian was a partner with Deloitte Access Economics.

Prior to his consulting career, he spent 16 years in various roles at the Melbourne Business School and was elected Emeritus Professor of the University of Melbourne on his departure. From March 2014 to March 2015, Ian chaired the Competition Policy Review, a “root and branch” review of Australia’s competition policy, laws and regulators. From December 2005 to July 2009, he served as inaugural Chairman of the Australian Fair Pay Commission, and from January 2011 to February 2012, he was one of three panelistschosentoreviewVictoria’sstatefinances.

Ian was elected a Fellow of the Academy of Social Sciences in Australia in 2000 and a Fellow of the Australian Institute of Company Directors in 2009. He is married to Roslyn and they have two adult sons and three grandchildren.

LinkedIn: irharper

Plenary Sessions

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Disability Employment in a Time of Marketisation - Panel Session11.05am - 12.20pm in Promenade 1 & 2

What does the future have in store for the Disability Employment Services program? The National Disability Employment Framework Discussion Paper proposed that the participant could be given some form of individualised funding and more choice and control in their employment service. This, it is argued, will improve the relevance and quality of services because providers will compete for job seekers and employment outcomes in a ‘disability employment services market’.

The Marketisation Panel will consider the complexity of a market model. What needs to be in place for a disability employment services market to function well? How do we achieve good outcomes in terms of both price and quality? How do people transition from ‘passive welfare recipients’ into empowered, informed consumers? Can you ‘compel’ a person to be a customer and if so, how would this affect supply and demand? How do we anticipate and avoid market failure? What is the role of government? How should services be commissioned by government? Where is the voice of the participant in a market model? What support will the sector require to transition?

These questions and others will be explored and contested as our eminent panelists determine the key factors the sector needs to understand as we move towards a more open marketplace.

Professor Paul Smyth (Facilitator)Professorial Fellow, School of Social and Political Sciences, University of Melbourne

Paul Smyth is Professorial Fellow in Social Policy at the University of Melbourne and from 2004-2013 was also General Manager of the Research & Policy Centre at the Brotherhood of St Laurence (BSL), Fitzroy, Australia.

Paul’s diverse career combines academic and social action

experience. He was previously the Director of Social Policy in the School of Social Work and Social Policy at the University of Queensland. Prior to this he was senior researcher at Uniya, the Jesuit social research and action centre at Kings Cross, Sydney. A former Catholic priest, he also worked for 20 years in youth and family care.

As Professorial Fellow in Social Policy, Paul was founding coordinator of the Masters of Social Policy program. Paul’s research areas include contemporary Australian social policy, local governance and social inclusion, and international perspectives on social and economic inclusion.

Paul has been an advisory council member for the Centre for Work and Life at the University of South Australia and Volunteering Australia and the Council of the Australian Institute of Family Studies and is currently a member of the Australian Catholic Social Justice Commission.

Professor Ian HarperSenior Advisor , Deloitte Touche Tohmatsu

Ian Harper is one of Australia’s best known economists. In May 2016 he was appointed to the board of the Reserve Bank of Australia and became a Senior Advisor to Deloitte Touche Tohmatsu. From March 2011 to May 2016, Ian was a partner with Deloitte Access Economics.

Prior to his consulting career, he spent 16 years in various roles at the Melbourne Business School and was elected Emeritus Professor of the University of Melbourne on his departure. From March 2014 to March 2015, Ian chaired the Competition Policy Review, a “root and branch” review of Australia’s competition policy, laws and regulators.

From December 2005 to July 2009, he served as inaugural Chairman of the Australian Fair Pay Commission, and from January 2011 to February 2012, he was one of three panelists chosen to review Victoria’s statefinances.

Ian was elected a Fellow of the Academy of Social Sciences in Australia in 2000 and a Fellow of the Australian Institute of Company Directors in 2009. He is married to Roslyn and they have two adult sons and three grandchildren.

LinkedIn: irharper

Beverly SmithChiefCommercialOfficer,BendigoKangan Institute

Beverly is an innovative executive leader delivering new growth in service industries including vocational education, health and ageing,financialandprofessionalservices.

The application of this experience within health and ageing since

2009 has established Beverly as a leading innovator in an increasingly consumer driven industry, recognised through a national 2015 Good Design Award in the Business Model category, and as a 2015 Executive of the Year – Innovation and Design (Finalist) category by The CEO Magazine.

Beverly brings customer and market insights and an entrepreneurial mind-set to enable organisations to look beyond legacy operating model constraints, envisioning disruptive new opportunities through business model innovation and adaptation. Beverly works closely with Directors, Chief Executives and Executives to navigate the duality of governing and operating today’s business while creating the business of tomorrow.

LinkedIn: beverly-smith


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Peter De NatrisStrategic Advisor,National Disability Insurance Agency

Peter currently is a Strategic Advisor to the National Disability Insurance Agency (NDIA). His major focuses are on early childhood and early education, the school years and employment for NDIS participants. Prior to this he had 12 years with Ageing, Disability and Home Care, in NSW as a Regional Director in

Southern NSW and the Executive Director, Community Access.

In his role as Executive Director, Community Access in NSW he lead a number of initiatives to increase the employment aspirations and options for young people with a disability, supporting them in planning for and leaving school and transitioning into employment and aspiring to a life of economic participation through career planning.

In his current role with the NDIA he is focusing on key areas of Scheme Design which recognise the shift from the current program based systems to an insurance scheme based on markets that need to be developed and supported so that best practice can be enabled and continuous improvement encouraged.

Peter is on his 5th career, he started his working life in butchery, then trained as a chef. He has owned and managed restaurants and catering businesses. He then moved to TAFE and teaching and has had various roles with TAFE in Victoria and NSW. He moved to the public sector more formally in Victorian in the Adult, Community and Further Education area and then moved to the Commonwealth public service working in Education including Early Childhood Education. His last career move was in 2003 to disability and human services areas in NSW.

Web: www.ndis.gov.au

LinkedIn: peter-denatris

Michael Goldsworthy Managing Director and Principal Consultant, Australian Strategic Services

A visionary, a strategist, a big picture thinker, Michael is widely known and acknowledged throughout Australia by directors, CEOs and executives of community businesses (NFPs) for his unique facilitation processes, his comprehensive understanding of the emerging and future trends of disability, mental health, aged care,

hospital and health care, and related human service industries/sectors.

Examples of Michael’s specialisation and key achievements are:• Continually focused on the big shifts and exploring

the emerging opportunities that aren’t yet on directors,chiefexecutiveofficersandexecutives’agendas, but ought to be

• Facilitation, development and project management of governance, strategy, business development, amalgamation, merger and partnership projects

• Worked with over 6,000 boards, chief executive officersandseniormanagementteamsofcommunity businesses, in all states of Australia over the last 26 years

• Approximatelysixtytosixty-fivepercentofprojectsare with stand-alone organisations, in particular in rural, regional and remote Australia

• Originally qualifying in disability, he has a comprehensive understanding of disability and hasworkedwithasignificantnumberofdisability,disability employment, mental health and related organisations.

Address from the Board12.20pm - 12.30pm in Promenade 1 & 2

Donna FaulknerChairperson, Disability Employment Australia

Donna’s entire professional life has been dedicated to enhancing the lives of people with a disability.

A passionate Gippslander, Donna established Work Solutions Gippsland in2002,oneofthefirstprivateproviders of Disability Employment Services in Australia. For the past 14

years she has led a team of dedicated staff pursuing equal employment opportunities for people with a disability throughout Gippsland.

Much of the success of Work Solutions Gippsland is attributed to Donna’s innovation particularly as it relates to working with employers. She has established a GEMAD group “Gippsland Employers Making a Difference” where employers can register to receive support to assist them become more ‘disability confident’inallaspectsoftheirbusiness.Withover300Gippsland businesses including the six local government authorities as signatories to GEMAD, Gippsland employers have great capacity to make a difference to the lives of many people in Gippsland.

Donna is the Chairperson of Disability Employment Australia, having served on the Board for over six years. Donna has had speaking engagements at a range of international events and is on the steering committee forthefirstrecognisedWorldConferenceonDisabilityEmployment to be held in Belfast in 2017.

Twitter: @Donsey11

Web: www.wsgipps.com.au

LinkedIn: Donna-Faulkner

Plenary Sessions

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Transforming Data into Information: Using ABS Data to Provide a Rich Source of Evidence-Based Information About Disability, Employment, and the Experience of Discrimination1:30pm - 2:15pm in Promenade 1 & 2Paid employment is a major determinant of living standards.Incomefrompaidworkinfluencesoutcomesin many areas of life, including housing, education, health and wellbeing. As Australia’s national statistical agency, the Australian Bureau of Statistics (ABS) provides trusted information on a range of economic, social, population and environmental matters of importance to Australia.

The ABS’ Survey of Disability, Ageing and Carers is the most comprehensive information on disability in Australia and has enabled the monitoring of disability and employment data for over 30 years.

In2015,inresponsetoanidentifiedinformationgap,forthefirsttimetheABScollectedinformationonthe individual experience of reported discrimination for those living with disability. Using ABS data we can provide an evidence base about disability and employment including information on how employment rates vary according to age, gender, across Australia and over time.

This presentation will unpack some of the key stories from thefirstresultsofthe 2015 Survey of Disability, Ageing and Carers. This will include analyses of the reported experience of discrimination for those living with disability and the source of that discrimination. A discussion of what is in store with future releases of disability, ageing and carers data will complete the presentation. Theresa NegrelloAssistant Director, Australian Bureau of Statistics, Disability, Ageing and Carers Branch

Theresa Negrello is an Assistant Director with the Australian Bureau of Statistics (ABS) in the Disability, Ageing and Carers Branch. She leads a team responsible for the delivery of high quality, timely and relevant statistical services with respect to promoting, expanding and improving disability, ageing and

carers information. Theresa has over eight years’ experience in the collection, analysis, and promotion of health information.

Before joining the ABS, Theresa worked at the Canadian Institute for Health Information (CIHI) where she led a program of work to improve the understanding and use of ageing and aged care data in Canada. This was based on consultations with ministry, clinical, research and industry stakeholders.

Prior to her time at CIHI, Theresa held health data analyses and research positions at the Australian Institute of Health and Welfare and The University of Queensland.

Twitter: @TheresaNegrello

Employment – Circles of Support1:30pm - 2:15pm in Promenade 3Employment – Circles of Support (ECOS) is a family-driven project, using an individual’s unique skills and strengths, and at how those strengths can be used productively to gain paid employment.

The supports, or Circle members, are existing supports in the individual’s life who agree to give their time and skills in making the individual’s employment goals come to fruition.

Therearefiveyoungadultswithadisabilityparticipatinginthe12monthpilot.Theaimistofindlong-termwork placement with employment as the outcome. Participants have complete choice and control over the goals and how the meetings are run.

The methodology behind the ECOS is well seasoned; however, focusing it around employment is a new concept. We want to be able to capture our learnings and share it to empower families and individuals to do it for themselves.

Tanya BytschkowProjectOfficer,DisabilityAdvocacyandInformation Services

Tanya Bytschkow has a background in teaching and as an Employment Trainer in Job Services, Support Work, Grant Writing, as a Community LiaisonOfficerandcurrently,ProjectOfficer,deliveringonaprojectcalled ‘Employment– Circles of Support’. Tanya has three children, 18, 21 and 4 years and lives in

Wodonga, in NE Victoria.

Her passion lies in authentically opening up opportunities for people with a disability to live a more inclusive life and for a fundamental part of that to be working in valued social roles.

Her aim is to also assist them to build their capacities for interdependence and enjoy ‘the good life’, whilst advancing the capacity of the wider business community to ensure this happens.

Meg PargeterCo-presenter

Meg Pargeter is a student in Year 12 at Belvoir Special School. She lives at home with her mum, dad, and sister, Lilly. Meg is an avid swimmer and swims with the Ovens & Murray Special Olympics team, recently receiving Gold, Silver and Bronze medals at the State Games. Meg participates in the local All Abilities

Netball team, her favourite position is GD.

WhenMegfinishesschoolshewouldliketopursuea career in administration, she is currently enjoying a long-term work placement with the Hume Bank in Albury and has an active Circle of Support. Meg enjoys the company of others. She has a genuine and caring nature and is very excited about her future.


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TheDiversityFieldOfficer(DFO)Project1:30pm - 2:15pm in M1This two year (2015-6) pilot project funded by the Helen McPherson-Smith Trust, Worksafe Victoria, and the National Disability Insurance Agency (NDIA) is providing advice and supports tailored to the needs of approximately 50 small-to-medium size businesses in Geelong, Victoria.

Theserviceaimstoincreasetheirconfidenceregardingemploying people with disability, and in building more inclusive workplaces.

Informed by a literature review, the evaluation of the project also includes pre- and post- intervention measures of their experience employing people with disability, theirdisabilityconfidence,andtheirviewsabouttheadvantages and disadvantages of employing people with disability.

The service involves face-to-face advice and support foreachbusinessfromaDiversityFieldOfficer,andevaluation data will be analysed using quantitative and qualitative methods.

At the time of the conference the DFO services will be virtually complete, so key themes and standout strategies that work will be available.

Small-to-medium organizations employ the largest number of people, yet it is clear from the literature that they are often frustrated at the lack of advice and supports available relevant to their business needs. This research project will address that gap.

KevinMurfittLecturer in Disability & Inclusion, Deakin University

DrMurfittisalectureandresearcherin workforce diversity, and human rights and advocacy at Deakin University, Melbourne.

Kevin completed his PhD in 2006 on Attitude Change in Employment of People with Disability. The centrepiece of his thesis was The Willing and Able Mentoring (WAM)

Program that he subsequently coordinated for over 12 years.

Kevin also received a Human Rights Award in Australia in 2002 for his contribution to the development of accessible public transport standards.

Mental Health and the NDIS1:30pm - 2:15pm in M9The late inclusion of “psychosocial disability” in the roll out of the NDIS has meant disability and mental health have been forced into a new and somewhat tenuous relationship.

This presentation will discuss:

• the origins of the decision to include psychosocial disability in the NDIS

• some of the tensions inherent in that decision

• the nature of psychosocial disability, and

• the implications for ongoing NDIS roll-out.

Thepresentationwillarguethatasinsomanyotherfieldsof endeavour, challenges are often an equal measure of opportunity and risk.

The presentation will consider both the challenges, and the opportunities that are presented in the current environment.

Frank QuinlanCEO, Mental Health Australia

Frank Quinlan is the CEO of Mental Health Australia, the peak body representing mental health organisations in Australia. Frank is responsible for implementing Mental Health Australia’s vision of “better mental health for all Australians”.

Frank was previously the Executive Director of Catholic Social Services

Australia, a peak national body for social services organisations providing social and community services to over a million people each year.

Frankhasalonghistoryofworkinginthenot-for-profitsector, having previously worked at Grassmere Youth Services, Tranmere Street Youth Refuge and the Australian Drug Foundation. He has also held senior positions with the Alcohol and Other Drugs Council of Australia and the Australian Medical Association.

Frank is an energetic advocate for disadvantaged Australiansandforthecommunityandnot-for-profitsector, and has represented the interests of both his members and the sector on numerous government consultative panels and committees.

Frank completed tertiary studies at both Monash University and Melbourne University and has been a guest lecturer in public policy programs at the Australian National University.

Frank is the father of three daughters and is a recently qualifiedrecreationalpilot.

Twitter: @FrankGQuinlan

Web: mhaustralia.org

LinkedIn: frank-quinlan

Concurrent Sessions: 1.30pm - 2.15pm

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Ongoing Support: Whatever it Takes?2:15pm - 3:00pm in Promenade 1 & 2This session offers a rich discussion on the strategies and practices that assist people with disability (and employers) to maintain employment. These are then compared and contrasted with the operational guidelines underpinning the delivery of Ongoing Support toDESparticipantstoidentifysynergiesandconflicts.

The session then turns to the operation of Ongoing Support in the performance framework and concludes with recommendations to help consultants make the most of the current program.

Rick KaneCEO, Disability Employment Australia

Rick has worked in the disability employment sector since 1996. He became Disability Employment Australia’s CEO at the start of 2015.

He began his career at the Salvation Army,firstasanEmploymentConsultant, and later a Manager of the Disability Employment program. He went on to be the

ExecutiveOfficeratWorkforceandthenworkedatWISEEmployment for ten years as the Policy Advisor.

Rick has seen multiple changes to the structure of disability employment, including the introduction of case based funding, the adoption of different assessment models and the program operate to a performance and compliance framework. Through it all, person-centred assistance, ongoing support and the Disability Service Standards have been integral to best practice and outcomes.

Rick’s work focus is policy development in relation to disability employment services in the Australian and international environment. He represents the sector’s best practice to government, disability advocates, employers and academics. Rick has a Bachelor of Education.

Twitter: @DisabilityEmplt

Web: disabilityemployment.org.au

LinkedIn: rick-kane

Digital Story Résumé: A New Way to Construct a Job Résumé for Transition to Work Students2:15pm - 3:00pm in Promenade 3This presentation will report on a study that has examined how digital stories can be used as a way to create an innovative digital story résumé for students enrolled in a Transition to Work (TTW) program.

Inthisstudy,digitalstoriesaredefinedasatwo-threeminuteself-reflectivevideostoryusingacomputerand movie making software, which incorporates own images, own voice, text, sound and music. Digital stories have been considered as a powerful means of self- expression.

This paper draws from a larger multiple case study wherefivecreatorspresenteddigitalstoryrésuméstofiveviewers.Itfocusesontheprocessofcreatingandsharing a digital story résumé and how the students were engaged in it. Data was collected through observations, interviews,worksamples,andthroughreflectionofthecreation process.

TheresearchfindingsindicatethattheTTWprogramstudents enjoyed using a new digital media to create a digital story résumé. The digital story résumé workshop gave the creator an opportunity to develop a digital résumé, which provides a new way for them to communicate and demonstrate their capabilities and skills to the audience.

This case is of importance because it adds nuance to résumé construction within the TTW curriculum, and provides insight to practitioners to improve their professional development in the area of digital literacy.

Jane TannerDoctor of Education candidate, University of Wollongong

Jane Tanner, MHRM(ER), MAdEd, & GradDip OHS, is a Doctor of Education candidate at the University of Wollongong, School of Education which sits within the faculty of Social Sciences.

Prior to beginning her D.Ed. Jane worked as a human resources professional within the hospitality,

and information technology industries and more recently foranot-for-profitcommunityserviceorganisation.

Her interest is within new literacies, and organisational development and from this she is examining the experiences of viewing a digital story résumé in a job interview from the perspective of the creator and the viewer.


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MELBOURNE

A Future Beyond the Wall – Improving Post-Release Employment Outcomes for People Leaving Prison2:15pm - 3:00pm in M1Prisoner numbers are continuing to rise across Australia and the number of people in prison who have a disability is estimated to be higher than 50%. Recidivism rates remain high with nearly half of all released prisoners returning to prison within two years.

Engaging in meaningful work has been shown to reduce re-offending by ex-prisoners, but few prison releasees internationally or in Australia gain employment, and successful pathways to employment for this group are poorly researched and understood.

Thisstudywillgatherandanalyse,forthefirsttime,comparative data from Australian jurisdictions and employment agencies on the relationship between in-prison and post-prison vocational education and employment programs, employment and recidivism. It will identify effective strategies, program and policy directions in offender vocational education and employment.

Theresearcherswillpresentthefindingsfromanational‘map’ of government and non-government employment service providers for prisoners pre- and post-release in Australia.Identificationofsystemicandindividualbarriersto employment for ex-prisoners, best practice models of employment service delivery for ex-prisoners and the extent to which employment services are engaged with post-release providers will be highlighted.

Joe GraffamPro Vice Chancellor, Deakin University

Professor Joe Graffam is currently Pro Vice-Chancellor (Research Development and Training) of Deakin University. Prior to this, Joe was Pro Vice-Chancellor (Academic). Joe is also Professor and Chair in Psychology. He has worked in higher education for more than 30 years. Joe held early career positions as a researcher in the

Neuropsychiatric Institute, School of Medicine, UCLA.

SincecommencingwithDeakinUniversity,Joehasfilledseveral senior academic positions within the Faculty of Health. More recently, he served as Chair of the Academic Board of the University. He has received two Vice-Chancellor’s Awards for Excellent Contribution: Research – Research Facilitation (2004); and People, Culture and Change (2009). He has served on numerous University committees and working groups and been a member of the Academic Board since 2005.

Joe’s research has focused on development and application of an ecological model for the study of community integration of people with a disability. He has an international reputation and served for several years on the Ministerial Disability Industry Advisory Group. Since 2000, he has also studied reintegration of ex-prisoners and is developing an international reputation in this area as well.

LinkedIn: joseph-graffam

The Revolutionary Impact of Mobile Online Communications on Workplace Behaviours and Culture2:15pm - 3:00pm in M9Dr Felicity (Flis) Lawrence provides a short overview of her workplace cyberbullying research, which constitutes thefirstknownacademicstudyintoonlinebullyinginAustralian government institutions.

Duringthispresentation,DrFlisbrieflydiscussesherresearchfindingsandtheimplicationswithinthecontextof the mobile communication revolution currently manifesting across all workplaces. Recent forecasts strongly indicate that “the world” will be online by 2020, so it is critical we take steps now to reshape our social and workplace cultural attitudes and behaviours to prevent offlineandonlinedisrespect,bullyingandharassment-and its consequences.

Dr Felicity (Flis) LawrenceOrganisational Social Psychologist and Founder, Stop Workplace Cyberbullying Pty. Ltd.

Dr Flis Lawrence, Dip PM, BA SSc, founded Stop Workplace Cyberbullying under the Happier workplaces, creative people brand and has a PhD in organisational social psychology. Flis brings nearly 25 years of experience in Federal and Territory governments on workforce reform and OHS policy issues, including 10

years in military intelligence. As Director for intelligence, policyandprograms,sheidentifiedthebusinessimplications of OHS legislative and policy developments arising from mobile technologies’ social effects. Her social science expertise is used to improve the interactions between the people who lead and work in organisations, foster new insights, diagnose problems, and build new capabilities and culture.

Flis earned a Doctor of Philosophy in organisational social psychology at the Queensland University of Technology. Her research into public servants’ perceptions of negative online workplace communications found cyberbullying was prevalent across all strata of management, with greaterimpactsthanofflinebullyingincludingtherapid escalation of communications, work stress, and decreased job satisfaction and performance. Critically, implications were found between perceptions of ineffective corporate processes and culture, and workplace safety. Flis is passionate about creating happier and safer workplaces for everyone. She has contributed to numerous articles and publications, including the National Safety Council of Australia’s 2016 Workplace Social Media Index, and she regularly publishes to the UK’s Safety and Health Practitioner.

Twitter: @DrFelicityLawr3

Web: cyberbullyingatwork.blogspot.com.au

LinkedIn: dr-felicity-lawrence

Concurrent Sessions: 2.15pm - 3.00pm

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Personalising Disability Employment Services - Panel Session3:30pm - 4:15pm in Promenade 1 & 2The panel of experts in this session will critically discuss how contemporary disability policy encourages people to have a greater say in the supports they receive.

For DES this might include the type and frequency of services designed to help the person choose, get and keep employment. The current DES program has highly prescriptive guidelines. It is argued that these guidelines mitigate risk for program administrators but can result in homogenous service offerings, including ‘individualised and tailored’ assistance.

Based on the ongoing review of disability employment, there is widespread support for DES to align with person-centredprinciplesinitsredefinedmodel.Thepanelwillexplore the way individual choice and control can be incorporated into a DES model. Some questions that the panel will explore and investigate include:

• What does choice and control look like for a person with mutual obligations requirements attached to their service assistance expectations?

• Will people make reasonable decisions appropriate tofindingandsecuringemployment?

• If people knew about employment they wouldn’t be unemployed, so are they really best placed to direct a service?

• What does a service provider need to do differently to align to person-centred principles? How will this be regulated?

We expect a lively discussion that leads us closer to understandingthetruebenefitsandpossibilitiesofperson-centred approach.

Dr Donna McDonald (Facilitator)SeniorResearchFellow,GriffithUniversity|Menzies Health Institute Queensland

Dr McDonald is a Senior Research FellowatGriffithUniversity,MenziesHealth Institute Queensland and a member of the RECOVER Injury Research Centre. She was the Convenor of Disability Studies at Griffith’sSchoolofHumanServicesand Social Work from 2011 to 2015, and also taught social policy and legislation.

Donna has served as a social inclusion advisor on government, community sector and education industry panels. In 2015, Donna led an industry-university NDIS readiness research partnership to gain an improved understanding of people’s lived experiences of disability services delivery together with their decision-making pathways.

Donna’s extensive policy expertise has been developed throughout her thirty plus-years career as a social worker, policy advisor and manager in federal, state and local government in Australia and England.

Her rehabilitation and disability research priorities include exploring the teaching and community awareness potential of visual arts narratives of people with disability. In her research, Donna works with her own drawings and looksattheworkofothervisualartiststofindnewwaysof understanding the history and experiences of people with disability. In March-April 2016, Donna exhibited a suite of her drawings, ‘Talking back to Diane Arbus’, in The 5 FIVE Show: Queensland Artists Thinking, at the Logan West Library’s Artists’ Walk. Donna’s publications include The Art of Being Deaf: A Memoir.

LinkedIn: donna-mcdonald

Dr Carmel LaragySenior Research Fellow, Centre for Applied Social Research, RMIT University

Carmel has studied the introduction of individualised funding programs in disability and aged care services for the past 16 years.

She has conducted evaluations in Australia, studied overseas service designs and published internationally. Her studies of consumer directed care have

included a focus on cultural and organisational change, program design and supports provided, workforce transitions, and outcomes achieved.

Martin WrenCEO, NOVA Employment

Martin Wren is the Chief Executive OfficerofNOVAEmployment,aSydney based Disability Employment Service that has supported the vocational aspirations of people with disability for almost 26 years.

NOVAdeliversaverysignificantadvertising and promotional campaign that has created

attitudinal change amongst Sydney employers. As a passionate advocate for the ability of people with disability, Martin has made sure that NOVA’s staff includesasignificantnumberofpeoplewithlivedexperience of disability.

Aside from promoting the ability of people with disability through traditional means, Martin is also the creator of theannual‘FocusonAbility’shortfilmfestival.

Twitter: @NOVAemployment

Web: www.novaemployment.com.au

LinkedIn: martinwren


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MELBOURNE

Stephanie GotlibCEO, Children and Young People with Disability Australia

Stephanie works as the Chief ExecutiveOfficerofthenationalrepresentative persons organisation for children and young people with disability aged 0 to 25 years, Children and Young People with Disability Australia (CYDA). CYDA provides systemic advocacy to achieve better outcomes for children and young

people with disability and their families.

Stephanie is a parent of four children. Two of her children have disabilities. Stephanie also has experience of disability as a sibling.

Stephanie has a social work background and has worked in the area of disability for 20 years. She has worked with people with alcohol and substance related brain injury as a case manager and later as the co-ordinator of the ARBIAS neuropsychological assessment unit. She has broadened her focus in the disability area and worked in several positions including being anAdvocateattheOfficeofthePublicAdvocate;incase management at the Family Choice Program at the Royal Children’s Hospital and in welfare support at a Specialist School. Stephanie has also been a member and Chairperson of a Board of Governance.

Stephanie’s experience has enabled her to confront issues regarding fairness, equal opportunity, participation in the community, acceptance of differences and “best practice” in service delivery. Stephanie has frequently challenged the system to make improvements for children and young people with disability.

What Behavioural Science Has to Say About a Person-Centred Approach4:15pm - 5:00pm in Promenade 1 & 2Will an increasing focus on compliance in disability employment services be at the expense of performance? What works better, the carrot or the stick? Is empathy the greatest strength or greatest weakness for case managers? Are jobseekers inherently workersorshirkers?Darrenwillsetoutdefinitivefindingsfrom behavioural research with tens of thousands of jobseekers to provide a perspective that might confoundconventionalwisdom,butconfirmwhatyoualways suspected.

Darren CoppinChief Executive & Head of Research, Esher House

Darren’s PhD thesis examines “Behavioural Change in the Unemployed”. His research is uncovering some fundamental human behavioural traits that not only relate to re-entering employment, but also how to avoid arguments with his wife when “yes, dear” doesn’t work, and how avoiding embarrassment is his own

keybehaviouraldriver.AnMBA(Cranfield)andatrackrecord of growing government-funded businesses has enforced an ability to bridge the sometimes alien worlds of academia, policy and real-world implementation.

Twitter: @EsherHouse Web: esherhouse.org

Plenary Sessions

is a leading not-for-profit organisation providing community based support and employment services for people living with a mental health issue.

As a social enterprise of RichmondPRA, Figtree Conference Centre provides outstanding event facilities and delivers positive social outcomes through the provision of training and employment opportunities to break the cycle of unemployment and isolation so often experienced by people with lived experience of mental illness.Being employed gives people a sense of purpose and goes a long way to improving their wellbeing.Each employee is trained and mentored in events and catering management. Vocational services give employees tailored training, mentorship and direction along with access to TAFE courses.The ability to interact with others, achieve goals and make a productive contribution provides a boost for participants’ self-esteem, helping them with their recovery journey.

Located in Sydney Olympic Park, Figtree is a purpose-built conference facility, which can be tailored to suit your individual event requirements.Our versatile, open-plan venue is flooded with natural light, has state-of-the-art, integrated IT and audio visual facilities, free on-site parking and full access for people with a disability. Figtree is easily accessible by public transport and is located within walking distance to hotels, restaurants and entertainment venues within the Sydney Olympic Park precinct.We have a range of delicious menu options to cater for any event or budget and a separate, open-plan art gallery for exhibitions, displays, trade shows or cocktail functions.

To discuss your event or meeting needs, pleaseemail [email protected]

or phone 0420 505 907 or 02 9393 9000

14


Disability Employment Australia offers a range of training and capability development opportunities to the DES sector. We are committed to developing the skills and knowledge DES practitioners require to work effectively within Disability Employment Services. DES Essentials PackageThis training package was developed for the sector, by the sector. It is a unique induction course to Disability Employment Services suitable for both new and existing staff. The package is comprised of seven modules which includes Facilitators Guides, PowerPoint Stacks and Participant Handbooks. Members: $1,995 Non-Members: $2,995

Free Member-only WebinarsDisability Employment Australia will offer a range of webinars to assist members to stay up-to-date with contractual compliance requirements and enhance knowledge of DES.

DES Contractual ComplianceThis unique and comprehensive training package has been developed for the DES sector to assist providers effectively comply with DES contract requirements. It includes a comprehensive train the trainer package with a Facilitators Guide, PowerPoint Stack and Participant Handbook and it is free to all DES organisations.

Achieving DES Star Ratings – a workshop for ManagersThis is an interactive workshop that provides practical considerations to achieve desired Star Ratings under the DES Performance Framework. It delivers critical knowledge to underpin understanding of how performance builds or compromises Star Ratings achievement.

Call us now to enquire about how Disability Employment Australia can deliver tailored in-house training to your organisation on (03) 9012 6000 or email: [email protected]

1300 253 343

DES INCREASED SUPPORT MODEL

ON-GOING DEVELOPMENT PROGRAM (PPS)Build your own On-Going Development Program which can be tailored to meet

students’ individual skills, training and support needs. This program aims to further enhance students’ ability to find and sustain employment.

alffie is passionate about creating engaging and inclusive online training. We’re excited to offer our DES Increased Support Model. Hosted by Educational Psychologist Dr

Zoe Morris and former NRL player Alex Mckinnon.

&

with all Certificate II & III courses

alffie’s complimentary offerings

NEW

.com A Love For Flexible& Innovative Education

15

MELBOURNE

1 Be Software2 Toozly Pty Ltd 3 KV Interactive4 GriffithUniversity5 Leading Directions6 ClubMates Travel

7 alffie8 Australian School Based Traineeships9 Hivetec

10 JobVoice11 Kinetic Super

NB: This is a draft floor plan and is subject to change.

2 3 4 5 61 7

11

9 10 Registration8 Promenade 1 & 2

Lift

Lobb

y

Stairs down to lobby Promenade

3

M1

Lunch AreaM7

M9 Toilets

Escalator

Exhibition FloorplanCrown Promenade, Melbourne

1300 253 343

DES INCREASED SUPPORT MODEL

ON-GOING DEVELOPMENT PROGRAM (PPS)Build your own On-Going Development Program which can be tailored to meet

students’ individual skills, training and support needs. This program aims to further enhance students’ ability to find and sustain employment.

alffie is passionate about creating engaging and inclusive online training. We’re excited to offer our DES Increased Support Model. Hosted by Educational Psychologist Dr

Zoe Morris and former NRL player Alex Mckinnon.

&

with all Certificate II & III courses

alffie’s complimentary offerings

NEW

.com A Love For Flexible& Innovative Education

16


Tuesday 9 August 2016

5.30pm – 7:30pm Welcome and Registration (Exhibition Area)

Wednesday 10 August 2016 - Day 1

8.00am – 9.00am Registrations Open (Exhibition Area)

9.00am – 9.05am Welcome– MC Brett de Hoedt, Mayor of Hootville Communications

9.05am – 9.15am Welcome to Country– Uncle Colin Hunter, The Wurundjeri Tribe Land and Compensation and Cultural Heritage Council Incorporated

9.15am – 9.45am Being in the Working World: The Gateway to Economic Empowerment– Keran Howe, Executive Director, Women with Disabilities Victoria

9.45am – 10.05am Ministers’ Address– The Hon. Jane Prentice MP, Assistant Minister for Disability Services

10.05am – 10.35am Competition Policy Review– Professor Ian Harper, Senior Advisor, Deloitte Touche Tohmatsu

10.35am – 11.05am Morning Tea (Exhibition Area)

11.05am – 12.20pm Disability Employment in a Time of Marketisation (Panel Session)

– Professor Paul Smyth (Facilitator), Professorial Fellow, School of Social and Political Sciences, University of Melbourne– Professor Ian Harper, Senior Advisor, Deloitte Touche Tohmatsu– Michael Goldsworthy, Managing Director and Principal Consultant, Australian Strategic Services– Peter De Natris, Strategic Advisor, National Disability Insurance Agency– Beverly Smith, Chief Commercial Offi cer, Bendigo Kangan Institute

12.20pm – 12.30pm Address from the Board– Donna Faulkner, Chairperson, Disability Employment Australia

12.30pm – 1.30pm Lunch (M7)

1.30pm – 2.15pm Transforming Data Into Information: Using ABS Data to Provide a Rich Source of Evidence-Based Information About Disability, Employment, and the Experience of Discrimination

– Theresa Negrello, Assistant Director, Australian Bureau of Statistics, Disability, Ageing and Carers BranchFacilitated by Brett de Hoedt, Mayor of Hootville CommunicationsRoom: Promenade 1 & 2

Employment – Circles of Support

– Tanya Bytschkow, Project Offi cer, Disability Advocacy and Information Services– Meg Pargeter, Co-presenterFacilitated by Tom Baxter, Board Member, DEA &CEO, Ostara Australia LtdRoom: Promenade 3

The Diversity Field Offi cer (DFO) Project

–KevinMurfitt, Lecturer in Disability & Inclusion, Deakin UniversityFacilitated by Cherie Jolly, Board Member, DEA & CEO, Ostara Australia LtdRoom: M1

Mental Health and the NDIS

– Frank Quinlan, CEO, Mental Health AustraliaRoom: M9Facilitated by David Coles, Vice Chairperson, DEA & General Manager, Barkuma Employment

2.15pm – 3.00pm Ongoing Support: Whatever it Takes?

– Rick Kane, CEO, Disability Employment Australia Facilitated by Brett de Hoedt, Mayor of Hootville CommunicationsRoom: Promenade 1 & 2

Digital Story Résumé: A New Way to Construct a Job Résumé for Transition to Work Students

– Jane Tanner, Doctor of Education candidate, University of WollongongFacilitated by Tom Baxter, Board Member, DEA &CEO, Ostara Australia LtdRoom: Promenade 3

A Future Beyond the Wall – Improving Post-Release Employment Outcomes for People Leaving Prison

– Joe Graffam, Pro Vice Chancellor, Deakin UniversityFacilitated by Cherie Jolly, Board Member, DEA & CEO, Ostara Australia LtdRoom: M1

The Revolutionary Impact of Mobile Online Communications on Workplace Behaviours and Culture

– Dr Felicity (Flis) Lawrence, Organisational Social Psychologist and Founder, Stop Workplace Cyberbullying Pty. Ltd.Facilitated by David Coles, Vice Chairperson, DEA & General Manager, Barkuma EmploymentRoom: M9

3.00pm – 3.30pm Afternoon Tea (Exhibition Area)

3.30pm – 4.15pm Personalising Disability Employment Services (Panel Session)

– Dr Donna McDonald (Facilitator), Senior Research Fellow, Griffi th University | Menzies Health Institute Queensland– Dr Carmel Laragy, Senior Research Fellow, Centre for Applied Social Research, RMIT University– Martin Wren, CEO, Nova Employment– Stephanie Gotlib, CEO, Children and Young People with Disability Australia

4.15pm – 5.00pm What Behavioural Science has to say About a Person-Centred Approach– Darren Coppin, Chief Executive & Head of Research, Esher House

7.00pm – 7.30pm Pre-Dinner Drinks (Crown River Room Foyer)

7.30pm – 11.00pm Gala Dinner (Crown River Room)– Hall of Fame Presentation

Program

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MELBOURNE

Thursday 11 August 2016 - Day 2

8.00am – 9.00am Registrations Open (Exhibition Area)

9.00am – 9.10am Welcome to Day Two– MC Brett de Hoedt, Mayor of Hootville Communications

9.10am – 9.40am Australia’s Labour Market: Quality vs. Quantity– Dr Jim Stanford, Economist and Director, Centre for Future Work, The Australia Institute

9.40am – 10.00am Address from the Department of Social Services– Felicity Hand, Deputy Secretary, Disabilities and Housing, Department of Social Services

10.00am – 10.30am Rabbit in the Headlights – NDIS Lessons for the Disability Employment Sector– Roland Naufal, Director, Disability Services Consulting

10.30am – 11.00am Morning Tea (Exhibition Area)11.00am – 11.45am

Willing to Work: Addressing Employment Discrimination against Australians with Disability

– Marlene Krasovitsky, Director, Willing to Work National Inquiry, Australian Human Rights CommissionFacilitated by Brett de Hoedt, Mayor of Hootville CommunicationsRoom: Promenade 1 & 2

Open Workforce: Facilitating Mainstream, Paid Employment to Jobseekers With Disability not Eligible for or Suited to DES

– Nicole Cox, Service Coordinator, My Place Foundation– Mim Kuipers, Employment Broker, Open Workforce/ Forrest PersonnelFacilitated by Garry Davison, Board Member, DEA & General Manager, Jobmatch Employment AgencyRoom: Promenade 3

JobVoice: An Online Portal for Jobseeker Feedback

– Ben Zika, Director, Social Security Rights VictoriaFacilitated by George Lambrou, Treasurer, DEARoom: M1

Finding Meaningful Pathways to Employment

– Judy Buckingham, Consultant/Trainer, Yooralla CollegeFacilitated by Keryl Neville, Board Member, DEA & CEO, LEAD EmploymentRoom: M9

11.45am – 12.30pm

DES Update

– Sharon Stuart, Branch Manager of Disability and Carer Policy, Department of Social ServicesFacilitated by Brett de Hoedt, Mayor of Hootville CommunicationsRoom: Promenade 1 & 2

School Leaver Employment Supports

– Peter De Natris, Strategic Advisor, National Disability Insurance Agency– Joanna Battersby, Director – Scheme Practice Approaches, National Disability Insurance AgencyFacilitated by Garry Davison, Board Member, DEA & General Manager, Jobmatch Employment AgencyRoom: Promenade 3

Workplace Experiences of Australian Women with High Autistic Traits (HATs)

– Susan M Hayward, PhD Candidate, Deakin UniversityFacilitated by George Lambrou, Treasurer, DEARoom: M1

A New Culture. A New Perspective. How an innovative model for international volunteering built the personal and professional skills of women with disabilities from Australia and Fiji.

– Alexandra Kay, Disability Development Offi cer, Scope Global– Caroline Conlon, co-presenterFacilitated by Keryl Neville, Board Member, DEA & CEO, LEAD EmploymentRoom: M9

12.30pm – 1.30pm Lunch (M7)

1.30pm – 2.30pm The Great Debate (Panel Session)

– Matthew Parkinson (Facilitator), Comedian, Actor, Presenter– Alastair McEwin, Disability Discrimination Commissioner, Australian Human Rights Commission– Fiona Vines, Flexibility, Diversity & Inclusion Lead, ANZ– Associate Professor Jane Burns, CEO, Young and Well Cooperative Research Centre– Jeanette Purkis, Author, Co-chair Education and Training Ability Network, Australian Public Service

2.30pm – 3.20pm Town Hall Meeting on DES and the Future of Disability Employment

– James Christian PSM, Group Manager, Disability, Employment and Carers, Department of Social Services– Peter Broadhead, DES Branch Manager, Department of Social Services– Rick Kane, CEO, Disability Employment Australia

3.20pm – 3.30pm Closing Address – Rick Kane, CEO, Disability Employment Australia

3.30pm Afternoon Tea (Exhibition Area)

4.00pm End of Conference

Program

18


Australia’s Labour Market: Quality vs. Quantity9:10am - 9:40am in Promenade 1 & 2Australia’s labour market is experiencing problems related to both the quantity of work available, and the quality of jobs. Indeed, those issues of quantity and quality are closely related: when overall labour demand conditions are weak, employers are able to successfully filltheirlabourrequirementsthroughunstable,part-time,andprecariousstaffingpractices–whichreinforcestheabsence of higher-quality, permanent positions.

This presentation will document the extent of insecure or precarious work in Australia, consider its causes and consequences, and consider the implications for groups of workers (including workers with disabilities) who face particularly challenging labour market situations.

Dr Jim StanfordEconomist and Director, Centre for Future Work, The Australia Institute

Jim Stanford is Economist and Director of the Centre for Future Work, based at the Australia Institute. The Australia Institute is Australia’s mostinfluentialprogressivethinktank; the Centre for Future Work is a new Institute initiative focusing on issues of work, labour markets, income, economic development,

skills, and more. The Centre was founded in May 2016, and Jim is its inaugural Director.

Jim recently relocated to Sydney, Australia from Toronto, where he is one of Canada’s best-known economic commentators. He served for over 20 years as Economist and Director of Policy with Unifor, Canada’s largest private-sector trade union (formerly the Canadian Auto Workers). He still advises the union, and is also the Harold Innis Industry Professor in Economics at McMaster University in Hamilton, Canada (fractional appointment). He is also an Honorary Professor of Political Economy at the Department of Political Economy at the University of Sydney.

Jim received his Ph.D. in Economics from the New School for Social Research in New York. He also holds an M.Phil. from Cambridge University, and a B.A. (Hons.) from the University of Calgary.

Jim is the author of Economics for Everyone: A Short Guide to the Economics of Capitalism, which has been published in six languages. Stanford has written, edited orco-editedfiveotherbooks,anddozensofarticlesandreports in both peer-reviewed and popular outlets.

Twitter: @jimbostanford

Web: www.facebook.com/jimbo.stanford

Address from the Department of Social Services9:40am - 10:00am in Promenade 1 & 2Felicity will provide an update on the Department of Social Services following the 2016/17 Budget and the Election. This will include information on the status of the National Disability Insurance Scheme (NDIS) and the firststageoffullrolloutoftheSchemeanditsobjectiveto give the individual more choice and control of their available and required supports.

Felicity will cover initiatives such as the Try, Test Learn, Investment Approach and the IPS trial. These activities will be canvassed, as will other projects more closely related to Disability Employment Services such as the proposed co-design of the future of disability employment and the important contribution that DES providers can make. Felicity will also discuss the current DES programme and ways DSS is trying to streamline provider administration and the job-seeking journey for people with disability.

Felicity HandDeputy Secretary, Disabilities and Housing, Department of Social Services

Felicity Hand commenced as Deputy Secretary for the Department of Social Services in February 2012 with responsibility for Disabilities and Housing. Prior to taking up this position, Felicity was a Deputy Secretary at the Department of Foreign Affairs and Trade (DFAT). Felicity started her career as a graduatepolicyofficerwithDFAT.

She has also worked for BHP in Indonesia and Melbourne, and Telstra subsidiary Sensis.

Felicity assists the Secretary in managing the Department, and has responsibility for: Housing, Homelessness and Problem Gambling; Disability Employment Services; Disability and Carers Policy and Programmes; Mental Health Policy and Programmes; and NDIS Policy.

Web: www.dss.gov.au

Thursday 11 August - Day 2

Improve Jobactive & DES compliance and increase productivity with iignite®

Call: 1300 796 227www.iignite.biz

Fully accredited by the Department of Employment

Post placements... alerts & remindersThe post placement support system allows for easy management of all placements, maximising of outcomes and revenue opportunities (preventing job fall over).

✔ Staff alerts and reminders. ✔ Escalations within the organisations hierarchy.

✔ Dashboards for easy proactive monitoring.

Work smarter... your way!We understand every provider is different and that’s why we built the ability for YOU to customise YOUR workflows to fit with YOUR organisation’s service delivery model.

✔ Keep staff focused on the right priorities.

✔ Complete tasks and compliance requirements correctly.

✔ Dashboard - get total control of your processes.

Monitor what... matters mostWith iignite®, you can easily monitor what matters, to ensure compliant service delivery, better engagement with clients and employers to provide better outcomes.

✔ Automate the little things & focus on the big picture.

✔ Customisable alerts to advise you on overdue tasks.

✔ Better outcomes = more STARS.

Reaching for the... starsImagine the possibilities if you could reduce your administration burdens whilst improving your productivity, compliance and service delivery.

✔ Managing outcomes to achieve more stars.

✔ Managing compliance for audit purposes.

✔ And... get the best Star Ratings!

We’re on the case... 24x7 securityWe understand that security is your priority, it’s ours too. Our cloud based platform is enterprise grade, we have been doing this for a long time. Get peace of mind with iignite®.

✔ Data is encrypted and backed up with 24x7 monitoring.

✔ Data is encrypted to highest commercial standards.

✔ Provide clients with expected availability of 99.99%.

19

MELBOURNE

Rabbit in the Headlights – NDIS Lessons for the Disability Employment Sector 10:00am - 10:30am in Promenade 1 & 2I’ve seen the future...

This statement has two famous, but different endings. Applied to the NDIS, which would you choose?• and it works. Lincoln Steffans 1936

• brother: it is murder. Leonard Cohen 1992

When I look into the future of the NDIS I do see a bit of murder and mayhem, like the death of most middle management and the fatal wounding of some non-profits.Andthenagain,Iseeafuturethatworksbetterfor many NDIS participants and hands on staff. This presentation will:• Highlight the business opportunities that contestable

markets and individualisation offer• Discuss emerging competitive threats and disruptive

models• Share the key lessons for the employment sector

from NDIS trial site experiences• Analyse the competitive advantages of current

players in the disability employment sector• Offer an outsider’s view of the future of the disability

employment sector

Roland NaufalDirector, Disability Services Consulting

Roland Naufal is one of Australia’s most knowledgeable disability professionals and winner of the 2002 Harvard Club Disability Fellowship. Over the last two years leading the NDIS Community Engagement Project for the National Disability & Carer Alliance, Roland met with thousands of Australians at every

level of the NDIS; from participants to the CEO.

He has held leadership roles in some of Australia’s most successful disability organisations, including CEO of Villa Maria, State Manager at Vision Australia and CEO of the Association for Children with a Disability. Roland has demonstrated success over many years in customer driven disability marketing. He has degrees in Economics and Social Work and an MBA from Melbourne Business School.

Web: disabilityservicesconsulting.com.au

LinkedIn: roland-naufal

Plenary Sessions

Improve Jobactive & DES compliance and increase productivity with iignite®

Call: 1300 796 227www.iignite.biz

Fully accredited by the Department of Employment

Post placements... alerts & remindersThe post placement support system allows for easy management of all placements, maximising of outcomes and revenue opportunities (preventing job fall over).

✔ Staff alerts and reminders. ✔ Escalations within the organisations hierarchy.

✔ Dashboards for easy proactive monitoring.

Work smarter... your way!We understand every provider is different and that’s why we built the ability for YOU to customise YOUR workflows to fit with YOUR organisation’s service delivery model.

✔ Keep staff focused on the right priorities.

✔ Complete tasks and compliance requirements correctly.

✔ Dashboard - get total control of your processes.

Monitor what... matters mostWith iignite®, you can easily monitor what matters, to ensure compliant service delivery, better engagement with clients and employers to provide better outcomes.

✔ Automate the little things & focus on the big picture.

✔ Customisable alerts to advise you on overdue tasks.

✔ Better outcomes = more STARS.

Reaching for the... starsImagine the possibilities if you could reduce your administration burdens whilst improving your productivity, compliance and service delivery.

✔ Managing outcomes to achieve more stars.

✔ Managing compliance for audit purposes.

✔ And... get the best Star Ratings!

We’re on the case... 24x7 securityWe understand that security is your priority, it’s ours too. Our cloud based platform is enterprise grade, we have been doing this for a long time. Get peace of mind with iignite®.

✔ Data is encrypted and backed up with 24x7 monitoring.

✔ Data is encrypted to highest commercial standards.

✔ Provide clients with expected availability of 99.99%.

20


Willing to Work: Addressing Employment Discrimination against Australians with Disability11:00am - 11:45am in Promenade 1 & 2The Willing to Work National Inquiry into Employment Discrimination Against Older Australians and Australians with Disability was conducted in two separate but related streams, in recognition of the differing needs, perspectives and experiences of older Australians and Australians with disability.

The Inquiry was held between June 2015 and June 2016. Key elements of the Inquiry methodology included:

• 120 consultations in 20 locations

• 1175 individuals participated in face to face consultations and meetings

• 343 submissions received

• Examination of enquiries and complaints data from the Australian Human Rights Commission and all state and territory anti-discrimination commissions, and the Fair Work Ombudsman

• Examination of data from the Australian Public Service Commission and all state and territory public services

• Examination of the 2015 Survey of Disability, Ageing and Carers which,forthefirsttime,hadadiscrimination module

The Inquiry was provided with feedback about Disability Employment Services and the broader government Disability Employment Framework. The Inquiry also heard many ideas, examples of good practice and suggestions for change. The presentation will provide thefindingsoftheInquiry and the recommendations for change.

Marlene KrasovitskyDirector, Willing to Work National Inquiry, Australian Human Rights Commission

Marlene Krasovitsky is the Director of Willing to Work, the National Inquiry into Employment Discrimination Against Older Australians and Australians with Disability with the Australian Human Rights Commission. This Inquiry is led by The Hon. Susan Ryan AO, Age and Disability Discrimination Commissioner.

Marlene has worked in Commonwealth and State Government in a range of policy and operational roles as well as a number of major public inquiries including the Review of the Treatment of Women in the Australian Defence Force and the Special Commission of Inquiry into Child Protection Services in NSW. Marlene is currently undertaking PhD studies and holds an Executive Masters of Public Administration (ANZSOG), a Masters of Business Administration (University of Technology, Sydney) and is a registered psychologist.

Twitter: @AusHumanRights

Web: www.humanrights.gov.au

LinkedIn: marlene-krasovitsky

Open Workforce: Facilitating Mainstream, Paid Employment to Jobseekers With Disability not Eligible for or Suited to DES11:00am - 11:45am in Promenade 3This presentation will showcase a WA Pilot Project collaboration between employment agency, Forrest Personnel, and Disability Service Organisation, My Place Foundation.

‘Open Workforce’ utilises the skills and networks from Forrest Personnel to assist in securing suitable and paid employment for individuals who may not be looking for, or able to achieve 8+ hours of employment per week.

Fourteen individuals supported by My Place who want to work, are linked to an employment broker, who builds a relationship with each individual and their networks. She provides pre-work support and job readiness, explores suitable opportunities, and secures the ‘right job’, then trains the My Place team to provide the long term assistance on the job support.

The project aims to enhance the lives of those immediately participating (employees, employers) and to demonstrate to a wider audience that open employment is achievable, and even more so vital, for people with disability that have been labelled ‘unable to work’.

This pilot is currently nine months in, concluding June 2016.Wehavesufficientdatatosupportthepilot’ssuccess.

Nicole CoxService Coordinator, My Place Foundation

Nicole Cox holds a Bachelor of Social Work, and has worked in the disability sector for 13 years, initially specialising in Criminal Justice. Nicole was the National Disability CoordinationOfficerforNorthernWAforfiveyears,facilitatingeducation and employment opportunities for people with disability in regional and remote

areas. Nicole is now a My Place Service Coordinator in South West WA, with a continued focus on facilitating employment opportunities (both individually and systemically) for people with disability.

Web: www.myplace.org.au

LinkedIn: nicole-cox

Mim KuipersEmployment Broker, Open Workforce/ Forrest Personnel

Mim Kuipers has a background in retail management, small business, sales and marketing, and has worked in the disability sector for over six years, focusing on developmental roles.

Mim is passionate about inspiring positive change within the community, and encouraging a

more creative approach to employment and business.


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MELBOURNE

JobVoice: An Online Portal for Jobseeker Feedback11:00am - 11:45am in M1JobVoice is a consumer focused online portal for jobseekers to share their experiences with Jobactive and Disability Employment Services.

The website launched in March 2015 and has had a steadily growing following on the website and through social media. The designers of JobVoice, Social Security Rights Victoria, are keen to speak to Disability Employment Services about the potential for JobVoice to help promote their good work and the positive experiences of their clients. They are also keen to work with DES providers on ways to make JobVoice a vehicle for resolving grievances and bringing about positive change in the sector.

Social Security Rights Victoria’s Director, Ben Zika, will present on the development of JobVoice and discuss how it can assist providers and be a mechanism for constructive feedback.

Ben ZikaDirector, Social Security Rights Victoria

Ben has a long involvement with Social Security Rights Victoria; where he has worked as a solicitor and policy officerand,mostrecentlyasDirector.Over this time, he has gained a detailed understanding of the social security system and how it impacts on vulnerable Victorians. In addition to his work at Social Security Rights

Victoria, Ben has worked as a solicitor and volunteer at a number of community legal centres and legal aid services over a period of 10 years.

Priortoworkinginthelaw,Benworkedasaprojectofficerwith the Victorian Cooperative for Children’s’ Services to Ethnic Groups, where he administered Victorian Government funded employment projects helping long term unemployed Victorians through vocational training.

Twitter: @ssrights_vic

Web: jobvoice.org.au

Finding Meaningful Pathways to Employment11:00am - 11:45am in M9Anecdotal and research evidence has shown that young people with disability, especially those with cognitive disability, face enormous challenges not only in obtaining employment but also in being supported to make appropriate learning choices which might lead them into a career.

Judy Buckingham discusses her recent research into the development of career guidance for people with disability and discusses strategies which are effectively meeting the challenges and enabling people with disabilitytofindemployment.Shealsodiscusseshercurrent project which is built on the results of this research. This project, ‘Meaningful Pathways’, is developing, through participatory action research, a package ofpracticaltoolstoassistpeoplewithdisabilityfindachievable pathways into employment.

Judy BuckinghamConsultant/Trainer, Yooralla College

Dr Judith Buckingham has worked in adult education and disability service organisations for over 20 years. She is now employed as a consultant/trainer with the ACE DisAbility Network (Yooralla College) which focuses on enabling educators, employers and the community to better include people with disability.

Her PhD, which she completed in 2004 concerned the inclusion of people with disability into learning, employment and relationships. She has recently completed research into career guidance and learning choices for people with disability and is currently working on a project which aims to develop meaningful pathways for people with disability into employment.

LinkedIn: judy-buckingham

Concurrent Sessions: 11.00am - 11.45am

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DES Update11:45am - 12:30pm in Promenade 1 & 2Delegates will get to hear from the Department of Social Services about the status of DES, including current policy and programme management matters.

The Department will talk on a range of topics such as performance, programme assurance, how Budget initiatives and programme variations are tracking, and many more. This session will include time for questions and answers.

Sharon StuartBranch Manager of Disability and Carer Policy, Department of Social ServicesSharon is the Branch Manager of Disability and Carer Policy, Department of Social Services, where she has responsibility for disability and carer policy. This involves leading the Australian Government work on the National Disability Strategy, mental health policy and programmes, international equity and evidence, and designing a new carer support service.

With twenty years’ experience in the Australian Public Service, Sharon has primarily worked in social policy areas. Before taking on her current role, Sharon worked in the area of disability employment for seven years, focusing on policy directions for Disability Employment Services and supporting providers in their delivery of the services. Sharon has also managed a range of work experience programs (Work for the Dole, Green Corps and Drought Force), and has focused on the delivery of employment services to disadvantaged job seekers. As well as her public sector experience, Sharon spent two yearsworkingintheUKfinancesector.

School Leaver Employment Supports11:45am - 12:30pm in Promenade 3In this presentation Peter De Natris and Joanna Battersby will discuss the National Disability Insurance Agency’s School Leaver Employment Supports (SLES) initiative. SLES is an early intervention approach to employment for Year 12 school leavers with disability. The aim is to provide eligible NDIS participants with a supported pathway from school into employment. This presentation will cover:• Reasonable & necessary supports to enable people

to work (concept and design)• Investment approach – lifelong• Collaboration with mainstream systems, -

employment education, health• SLES design and outcomes

• Demand and learnings

Peter De NatrisStrategic Advisor,National Disability Insurance Agency

Peter currently is a Strategic Advisor to the National Disability Insurance Agency (NDIA). His major focuses are on early childhood and early education, the school years and employment for NDIS participants. Prior to this he had 12 years with Ageing, Disability and Home Care, in NSW as a Regional Director in

Southern NSW and the Executive Director, Community Access.

In his current role with the NDIA he is focusing on key areas of Scheme Design which recognise the shift from the current program based systems to an Insurance scheme based on markets that need to be developed and supported so that best practice can be enabled and continuous improvement encouraged.

Joanna BattersbyDirector – Scheme Practice Approaches, National Disability Insurance Agency

Joanna has cross-sector experience in human services, with a focus on improving employment outcomes for people with a disability. Joanna began her career at the grass roots in community development in Western Sydney and moved into roles in the NSW Government in operations and policy, leading

employment programs, individualised funding models, self-managed supports and NDIS readiness projects.

Joanna holds a Bachelor of Arts (Anthropology) and Masters in Public Administration. In 2014 she was awarded a travelling research prize from the University of Sydney, to examine the role for governments in enabling or building communities to deliver social change for people with disabilities across the United Kingdom.

Joanna joined the NDIA in September 2015 to lead employment initiatives for Scheme participants.


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MELBOURNE

Workplace Experiences of Australian Women with High Autistic Traits (HATs)11:45am - 12:30pm in M1Background: Those with high autistic traits (HATs) (including those with Asperger’s or high functioning autism) report frequent underemployment and unemployment. Given such challenges, there is a paucity of research regarding the barriers and enablers to workplace participation, especially for women.

Method: An anonymous online survey targeting women with Autism was conducted. Qualitative data was analysed using thematic analysis with an inductive process. Subsequent categories, as well as qualitative data, was analysed using ChiSquare.

Results: A greater number of women with Low Autistic Traits (vs HATs) were working in a paid job; no differences were found between men.

More women with HATs (vs LATs) described their employment history as: negative, unstable/inconsistent, andreporteddifficultymaintaining,andobtainingemployment.

Men with HATs (vs LATs) described a negative employment history. However, men with HATs reported anenablerwhichwasnotsignificantfortheirfemalecounterparts and was not reported by men with LATs.

Conclusion: The differing challenges reported by women with HATs indicates the need to develop targeted policy and support strategies to maximise opportunities for women with HATs.

Susan M HaywardPhD Candidate, Deakin University

Susan completed her undergraduate studies in Science and later graduate studies in Psychology at Deakin University, Australia, where she is currently pursuing a PhD. High Functioning Autism (HFA)/Autism Spectrum Disorder (ASD) and the workplace form the basis of Susan’s PhD research.

Susan hopes that her PhD research will become the foundation for assisting people with HFA/ASD, especially women who are under-represented in research, at work. Therefore, after her PhD Susan hopes to secure a postdoctoralfellowshiptocontinuestudyinthisfield.

A New Culture. A New Perspective. How an Innovative Model for International Volunteering Built the Personal and Professional Skills of Women with Disabilities From Australia and Fiji 11:45am - 12:30pm in M9The Australian Volunteers for International Development (AVID) program is an Australian Government Initiative offering opportunities for skilled volunteers to live, work and make a difference as part of Australia’s overseas aid program. Scope Global is one of the partners of the AVID program.Following consultation with people with disability in AustraliaandthePacific,DisabledPersonsOrganisations(DPOs) and disability service providers, Scope Global developed a pilot model aimed at attracting people with experience of living with disability to spend 28 days in Suva, Fiji, to build leadership and soft skills capacity of youth and women with disabilities. Four women with vision impairment were selected along with one team leader who is deaf. In this session participants will be shown how Scope Global developed the processes that were required to market, recruit, train and mobilise the Disability Empowerment Skills Exchange (DESE) team and how this experience helped build the capacity of local youth and women with disabilities in Fiji.

Alexandra KayDisabilityDevelopmentOfficer,ScopeGlobal

A speech pathologist with solid experience as a therapist, coach and advisor for people with disability, Alex has worked across numerous sectors, including with Aboriginal communities in remote South Australia, minority ethnic groups in the United Kingdom, and at the grassroots level in an advocacy, education and rehabilitation centre in Bali, Indonesia.

Alex is currently working as the Disability Development OfficerforScopeGlobal,responsibleforsupportingAustralians with disability to undertake international volunteeringassignmentsinAsia-Pacificcountries,aswellas training and development of staff, volunteers and in country personnel. Alex was awarded the Joint Ministers Award at the 2015 National Disability Awards for her efforts in strengthening opportunities for people with disabilities to volunteer overseas.

Caroline ConlonCo-presenter

Caroline was born deaf to hearing parents. During her early twenties, she discovered the Deaf Community and sign language. She entered Australian Theatre of the Deaf as an actor and later became Artistic Director. She was an ambassador for NSW Government’s Don’t Dis My Ability campaign for a few years and was finalistforaSocialInclusionAwardin

the 2009 National Disability Awards. She delivered capacity building training to Deaf Communities in Western & Central Africa, Vietnam, and Laos and was an AVID volunteer in Samoa for 3 years. Caroline recently took on the role as team leader for a pilot project with Scope Global: Disability Empowerment Skills Exchange based in Suva, Fiji. Caroline is passionate about raising awareness – the key to inclusion.

Concurrent Sessions: 11.45am-12.30pm

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The Great Debate — Panel Session1:30pm - 2:30pm in Promenade 1 & 2On one side of the debate is the role of Disability Employment Services providers in meeting jobseeker and employer needs. On the other side are negative communityattitudestowardsdisability!

We know that the workforce participation rate for people with disability is low, but is it really just a matter of turning negative community attitudes around? Or, is itaboutconfidence?Whileconfidencehelpspeopletochoose,findandkeepemployment,doessomeone’sexperience in the workforce diminish or increase their confidence?DoDisabilityEmploymentServiceprovidersneed to be better at understanding employer needs and preparing jobseekers for that job?

The Australian Human Rights Commission has just released its Report, following a year-long inquiry into the discrimination people with disability face in employment. The Australian Bureau of Statistics data also acknowledges that discrimination often occurs in employment settings and appears to be far more likely to be experienced by young people with disability. There is a sense, with a growing body of evidence, that discrimination is the key roadblock to improving workforce participation for people with disability.

The Great Debate will ask:

• Should we challenge negative attitudes towards disability, how can this be done, and what is the expected outcome?

• Can the assistance for jobseekers with disability be improved – is it that job matching is not good enough?

• Are employer champions for change part of the solution or part of the problem?

• Where are the campaigns to challenge negative assumptions/stereotypes about disability?

• What is the role of government, and is government doing enough?

Matthew Parkinson (Facilitator)Comedian, Actor, Presenter

Matt Parkinson has over 30 years of professional experience in theatre, stand-up comedy, television, feature filmandradio.Heiscurrentlyseenas‘Goliath’ on The Chase Australia. He’s also known for his appearances on The Einstein Factor and as a former Sale of the Century quiz champion. On radio he’s been regularly heard

on ABC 774 and as part of Triple M’s hit show ‘The Cage’. He is also remembered as half of the Empty Pockets comedy duo on ABC TV’s ‘The Big Gig.’

Alastair McEwinDisability Discrimination Commissioner, Australian Human Rights Commission

Alastair grew up in Adelaide, South Australia. Following his undergraduate studies, he lived in Vancouver, Canada, for two years before moving to Sydney 17 years ago.

His academic background is in arts, law and business administration. He is currently the Executive Director of

Community Legal Centres NSW, the peak body for 39 Community Legal Centres in NSW. Previous roles include CEO of People with Disability Australia and Manager of the Australian Centre for Disability Law.

Other current roles include President of the Deaf Society of NSW and Chairperson of the NSW Disability Council, theofficialadvisoryboardtotheNSWGovernmentondisability issues. Alastair’s other appointments include Chairperson, Australian Theatre of the Deaf and interim coordinator of the World Federation of the Deaf Expert Group on Human Rights. He is an adjunct lecturer for the Masters of Community Management degree at the University of Technology Sydney.

Twitter: @almcewin

Jeanette PurkisAuthor, Co-chair Education and Training Ability Network, Australian Public Service

Jeanette Purkis is passionate about improving the lives of people with disability and their families. She is the author of Finding a Different Kind of Normal: Misadventures with Asperger Syndrome – an autobiography and The Wonderful World of Work: A Workbook for Asperteens - an activity book about employment for teens on the autism spectrum.

Jeanette’s latest book, The Guide to Good Mental Health on the Autism Spectrum was released in early 2016 and has been very well-received. Jeanette has a diagnosis of Asperger Syndrome and atypical schizophrenia.

Jeanette has been working full-time for the Australian Public Service since 2007. She values employment as a key factor in independence for people with disability. In between writing books and paid work, Jeanette frequently gives talks about living well with autism and mental illness. Some of Jeanette’s speaking engagements include presentations with Professor TempleGrandin,attheAsiaPacificAutismConferencein 2015, the Aspect Autism in Education conference in 2014 and 2016 and at the YWCA She Leads conference in 2016. She spoke on autism and resilience for TEDx Canberra in 2013. Jeanette hosts her own internet radio show, facilitates a women’s support group and is an ambassador for a number of autism organisations.

Twitter: @jeanettepurkis

Web: www.jeanettepurkis.com


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MELBOURNE

Professor Jane Burns Founder and CEO, Young and Well Cooperative Research Centre

Professor Jane Burns is Professor of Innovation and Industry at the University of Sydney. In 2010 she raised 35 million as the founder and CEO of Young and Well Cooperative Research Centre, an organisationthatoveritsfiveyearsdrove industry focused research and development to explore the role of new and emerging technology in improving wellbeing. Jane was a winner in the

categoryofSocialEnterpriseandNot-for-profitfor2015’sAustralian Financial Review and Westpac Group 100 WomenofInfluence,andwasaVictorianFinalistinthe2012 Telstra Business Women’s Awards.Jane is a graduate of the Australian Institute of Company Directors. She is Chair of the National Advisory Council for the Veterans and Veterans Families Counselling Service. She provides strategic advice to the government, university and social enterprise sector and is a member of 10 advisory boards and government working groups, including the Vision for Australia Advisory Council, the Department of Communications Online Safety Working Group and the Department of Veteran Affairs Clinical Reference Group. Jane has a PhD in Medicine from the Faculty of Medicine (Public Health and Epidemiology) University of Adelaide.LinkedIn: janemburnsTwitter: @janeburns

Fiona VinesFlexibility, Diversity & Inclusion Lead, ANZ

Fiona is an experienced Human Resources executive with over 20 years’ experience in designing and delivering diversity, inclusion, change management, talent, capability and learning solutions aligned to business needs. She has a record of delivery in large, complex, multinational organisations and has a relentless focus on connecting workforce

initiatives to the business strategy.

Fiona has deep expertise in hardwiring inclusive practices into organisations to ensure products and services are accessible for customers and the culture is inclusive for employees.

In roles at BankWest and ANZ, Fiona has 25 years of banking, human resources and change management experience. She is currently the Diversity, Inclusion & Flexible Working Lead at ANZ, responsible for the diversity, inclusionandflexibilityagendaacrossANZ’sglobalfootprint of 34 countries.

Twitter: @FionaVines

LinkedIn:fionavines

Plenary Sessions

26


Town Hall Meeting on DES and the Future of Disability Employment2:30pm - 3:20pm in Promenade 1 & 2Following on from two full days of ideas, debate and discussion, there is now the opportunity to start the public conversation on the co-design of the future of disability employment by putting your ideas, questions and concerns directly to James Christian and Peter Broadhead. James and Peter will be leading the co-design process for DSS.

DSS is committed to working with the sector to co-design the future of disability employment, from August to December this year. The Town Hall session is a direct way for you to share your questions and ideas with the Department. We will be discussing the best DES practices and structures, contemporary disability policy and emerging learnings from the NDIS.

Bringyourquestions,ideasandexpertiseandinfluencethe future of disability employment services.

James Christian PSMGroup Manager, Disability, Employment and Carers, Department of Social Services

James Christian joined the Department of Social Services, (the former department of Families, Housing, Community Services and Indigenous Affairs) in January 2012 as State Manager for NSW and the ACT. His current role is as Group Manager, Disability, Employment and Carers.

James has also held the positions of Group Manager, Aged Care Quality and Compliance, and Group Manager, Delivery Strategy and Operations, within the Department.

James’ public sector work encompasses not only the Commonwealth level, but at the State level where in the NSW Government he worked at the senior executive level for over 13 years in the Departments of Aboriginal Affairs; Ageing, Disability and Home Care, NSW AboriginalHousingOfficeandNSWHousing.

In 2011, James received a Public Service Medal for providing outstanding service in improving opportunities for economic participation and employment of Indigenous people.

Jamesholdsvariousformalqualifications,includingaMasters in Public Administration from ANU.

Web: www.dss.gov.au

LinkedIn: james-christian-psm

Peter BroadheadDES Branch Manager, Department of Social ServicesPeter Broadhead is the manager of the Disability Employment Services (DES) Branch in the Department of Social Services. Since April, the branch also has responsibility for building on the work of the Disability Employment Taskforce, to provide advice to government on options for DES beyond the expiry of the current arrangements in March 2018, and any related initiatives to address increased employment opportunities for people with disability in the open labour market.

PeterfirstcametoDESaboutayearago,commencingas the manager of the DES Policy and Performance Branch in late August last year. His responsibilities for DES were extended in February 2016, with the addition of eligibility and assessment, employer engagement and participants services. He has worked in departments of health and social policy in two states and the Commonwealth for about 30 years, at senior executive levels for the last 25.

Rick KaneCEO, Disability Employment Australia

Rick has worked in the disability employment sector since 1996. He became Disability Employment Australia’s CEO at the start of 2015.

He began his career at the Salvation Army,firstasanEmploymentConsultant, and later a Manager of the Disability Employment program. He went on to be the

ExecutiveOfficeratWorkforceandthenworkedatWISEEmployment for ten years as the Policy Advisor.

Rick has seen multiple changes to the structure of disability employment, including the introduction of case based funding, the adoption of different assessment models and the program operate to a performance and compliance framework. Through it all, person-centred assistance, ongoing support and the Disability Service Standards have been integral to best practice and outcomes.

Rick’s work focus is policy development in relation to disability employment services in the Australian and international environment. He represents the sector’s best practice to government, disability advocates, employers and academics. Rick has a Bachelor of Education.

Twitter: @DisabilityEmplt

Web: disabilityemployment.org.au LinkedIn: rick-kane


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MELBOURNE

Gold SponsoralffiePhone:1300253343Website:www.alffie.com Email:[email protected]

AlffieisaproudsponsorofAustralia’sDisabilityEmploymentConference.Wearepassionate about creating engaging and inclusive online training that provides students with real-life skills and that leads towards sustainable employment.

With student engagement and inclusion in mind, we developed our DES Increased Support Model. This model, hosted by Educational Psychologist Dr. Zoe Morris and former NRL player Alex McKinnon, is designed to guide and motivate students through their training. This initiative has made our courses more accessible and inclusive than ever. We’re excited about the positive and lasting difference it allows us to make in students’ lives.

With every course we also offer a complimentary ‘On-Going Development Program’ which can be tailored to meet students’ individual skills, training and support needs. Thisprogramaimstofurtherenhancestudents’abilitytofindandsustainemploymentafter they have completed their accredited training.

Juice Bar SponsorKinetic SuperPhone: 0407 679 045 Website: www.kineticsuper.com.au/employers Email: [email protected]

For over 20 years, Kinetic Super has worked throughout Australia across various industry sectors. Today, Kinetic Super manages $3 billion in retirement savings and operates for thebenefitofover250,000members.

With low fees, a history of strong long-term investment performance, a range of investment options and great value insurance, Kinetic Super is committed to providing quality services for its members.

Whatever business you’re in, Kinetic Super is the industry fund that’s passionate about partnering with you to simplify your super obligations.

Kinetic Super’s employer relationship managers take the time to understand your business needs, working with you to navigate the complex and ever changing super environment.

Sponsors

28


Be Software International Pty Limited – iignitestand 1Phone: 1300 796 227 Website: www.iignite.biz Email: [email protected]

Easily monitor your DES compliance & performance with iignite®Automatedworkflowsexactlyreplicatingyourorganisation’sservicedeliverymodelsallow iignite® to be personalised to any provider’s needs.

AninnovativecloudbasedplatformdesignedspecificallyfortheDES/jobactiveindustries.

Staff automatically receive system alerts and reminders so everyone is focused on the right priorities.

Monitor & manage program requirements such as:

PPS | Ongoing Support | File Notes | Claims and Documentary Evidence | Client expenditure and approval limits via Purchase Orders

Visit www.iignite.biz or come see us in the exhibitor’s arena for a demonstration or a free trial.

Toozly Pty Ltdstand 2Phone: 1300 TOOZLY [1300 866 959] Website: www.toozly.com.au Email: [email protected] Whether you’re a job seeker with a disability looking for work, an employer looking for staff or a service provider assisting multiple clients with disability to return to the workforce, you’ve probably found yourself wondering - Why is there no major integratedjobsearchplatformspecificallyforpeoplewithdisability?

There is.

Toozly was created by professionals with over 30 years’ experience in Disability Employment Services, Human Resources, Psychology, Education and Training.

Employment Consultants - streamline and automate your job search for up to 25 jobseekers, connect with Diversity Managers and employers dedicated to diversifying theirworkforceandexceedyourKPI!

Toozly is always free for Job Seekers & Consultants.

Diversity vacancies in open employment Australia wide.

Apply now

KV Interactivestand 3Phone: 03 9667 2700 Website: www.kvi.net.au Email: [email protected]

KVI continues a long legacy of quality software with a strong focus on custom solutions for the employment and recruitment industry in Australia. Following a tradition of strong customer support we are pleased to continue working in an industry that our business has operated in for 20 years.

OurJDE-MAXsoftwareisarobustandpowerfulprogramwrittenspecificallyforthejobactive,TTW,CDPandDisabilityEmploymentindustry.WeareconfidentJDE-MAXcanofferyouarangeoffinancialandproductivitybenefitsandcoupledwithourexperience developing custom applications we can deliver the business solutions you need.

Exhibitors

29

MELBOURNE

GriffithUniversitystand 4Phone:0755528800Website:www.griffith.edu.au Email:[email protected]

AtGriffith,webelievewhatwedomatters.

We know success often comes from doing things differently—challenging convention, adapting and innovating, recognising trends and pioneering solutions ahead of their time.

Since we started teaching 41 years ago, we’ve been deeply connected to the Asian region, environmentally aware, open to the community and industry focused. We’ve also become a comprehensive, research-intensive university, ranking in the top 3% of universities worldwide.

OurteachingandresearchspansfivecampusesinSouthEastQueenslandandalldisciplines, while our network of more than 200,000 graduates extends around the world.

Leading Directionsstand 5Phone: 0499 811 911 Website: www.leadingdirections.com.au Email: [email protected]

Leading Directions assists DES Providers nation-wide in the continuous improvement of their business by maximising star rating potential, streamlining compliance, and enhancing productivity with our three unique products: BUDDYNOTE, PERFORMANCE REPORTS & BUDDY

• BuddyNote is an intuitive, tailorable cloud based Case Noting system with no training required and no set up costs.

• ThePerformance Report has been NEWLY revamped into a cutting edge cloud product which analyses Site and ESA Performance and projects future performance and Targets in an easy to digest format.

• Buddy is a cloud system of Standard Operating Procedures for the DES contract, managed and updated entirely off-site.

ClubMates Travelstand 6Phone: 1300 158 003 Website: www.clubmatestravel.com Email: [email protected]

ClubMates Travel are the global leaders in fully-supported holidays and vacations for people with disability.

ClubMates is proud to be able to assist anyone with disability or ageing in the creation and enjoyment of their perfect holiday both domestically and abroad, as an individual or as part of a group.

ClubMates Travel offers tailor-made holidays with specialised support structures, depending on the needs of the passengers and their destinations. ClubMates Travel realise the importance of good quality care and support to allow our members a holiday of their dreams.

Exhibitors

30


alffiestand 7Phone:1300253343Website:www.alffie.com Email:[email protected]

AlffieisaproudsponsorofAustralia’sDisabilityEmploymentConference.Wearepassionate about creating engaging and inclusive online training that provides students with real-life skills and that leads towards sustainable employment.

With student engagement and inclusion in mind, we developed our DES Increased Support Model. This model, hosted by Educational Psychologist Dr. Zoe Morris and former NRL player Alex McKinnon, is designed to guide and motivate students through their training. This initiative has made our courses more accessible and inclusive than ever. We’re excited about the positive and lasting difference it allows us to make in students’ lives.

With every course we also offer a complimentary ‘On-Going Development Program’ which can be tailored to meet students’ individual skills, training and support needs. Thisprogramaimstofurtherenhancestudents’abilitytofindandsustainemploymentafter they have completed their accredited training.

Australian School Based Traineeshipsstand 8Phone: 1300 722 003 Website: www.asbt.net.au Email: [email protected]

ASBT is a leading employer of students with a disability. Over four years we have employed 400 trainees in our thoughtfully structured program which we believe provide our students with the best opportunity in employment and training - a steppingstoneforabrighterfutureafterschool!

We offer eligible year 11 students the opportunity to be employed by us through this proven traineeship program. Below are outlined the key steps as to how the program works:

• With the assistance of a Disability Employment Service Provider (DES), their work placementisthenmatchedwiththequalificationtheyarestudying.

• OnceaHostEmployerhasbeenconfirmed,theSchoolworkswiththeStudent,Registered Training Organisation (RTO) and DES to modify their timetable to accommodate training and employment.

• Students are placed at no cost to the Host Employer with all insurances fully covered by us, the Legal Employer.

Hivetecstand 9Phone: 02 8090 9000 Website: hivetec.com.au Email: [email protected]

Hivetec (formerly JN Solutions) has been developing and maintaining enterprise software solutions for the Australian employment services industry since 2008.

Hivetec’s Bridge for jobactive and DES delivers an integrated Client Management and Customer Relationship Management system that leverages the most advanced ESS integration on the market, minimising the need for consultants to work across multiple systems and providing management with comprehensive access to and control of their data.

Combining Bridge with Hivetec’s accredited Police Check services streamlines the process of completing police checks and automates the employment fund claiming and reconciliation.

Exhibitors

31

MELBOURNE

JobVoicestand 10Phone: 03 9481 0355 Website: www.jobvoice.org.au Email: [email protected]

JobVoice is a consumer focused online portal for jobseekers to share their experiences with jobactive and Disability Employment Services. The website launched in March 2015 and has had a steadily growing following on the website and through social media.

The designers of JobVoice, Social Security Rights Victoria, are keen to speak to Disability Employment Services about the potential for JobVoice to help promote their good work and the positive experiences of their clients. They are also keen to work with DES providers on ways to make JobVoice a vehicle for resolving grievances and bringing about positive change in the sector.

Social Security Rights Victoria’s Director, Ben Zika, will present on the development of JobVoice and discuss how it can assist providers and be a mechanism for constructive feedback.

Kinetic Superstand 11Phone: 0407 679 045 Website: www.kineticsuper.com.au/employers Email: [email protected]

For over 20 years, Kinetic Super has worked throughout Australia across various industry sectors. Today, Kinetic Super manages $3 billion in retirement savings and operates for thebenefitofover250,000members.

With low fees, a history of strong long-term investment performance, a range of investment options and great value insurance, Kinetic Super is committed to providing quality services for its members.

Whatever business you’re in, Kinetic Super is the industry fund that’s passionate about partnering with you to simplify your super obligations.

Kinetic Super’s employer relationship managers take the time to understand your business needs, working with you to navigate the complex and ever changing super environment.

Exhibitors

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Level 4, 140 Bourke St, Melbourne, Victoria 3000 | Phone: 03 9012 6000 | Email: [email protected]

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employment@Disabilityemplt

#DEAUDisability Employment

AustraliaDisabilityEmployment disabilityemployment.org.au

03 9012 6000

Representing Australia’s Disability Employment Sector

the conference handbook can be downloaded here

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