the compelling alternative...orbis operating budget 16,883 15,923 bhcc operating budget 3,757 3,498...

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the compelling alternative IT & Digital Update Matt Scott - Orbis Chief Information Officer October 2017

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Page 1: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

the compelling alternative

IT & Digital Update

Matt Scott - Orbis Chief Information Officer

October 2017

Page 2: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Enable and Empower through Technology, Information and Collective Expertise

IT & Digital – Becoming the Vision

One Service defined by our Digital DNA

Page 3: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Defined by our Digital DNA

Page 4: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Feb 2016

Apr 2016

Jul 2016

Oct 2016

Nov 2016

Apr 2017

Jun 2017

Jul 2017 – Mar 2018Jul - Sep 2016

Nov – Mar 2016

Service Change Timeline

Page 5: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Service Structure Design

Team Structure Design

Service Evolution

(19/20 – onward)

(16/17 & 17/18)

Approach to Integration

(15/16)

Page 6: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

IT & Digital - A Mission Critical Service

Page 7: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Orbis CIO

Matt Scott

ESCC Head of Strategy &

Engagement

Nicky Wilkins

SCC Head of Strategy &

Engagement

Mark Edridge

B&H Head of Strategy &

Engagement Dan

Snowdon

Head of Customer & Partnerships

Kris Scruby

Head of Projects &

Innovation….

Lorraine Juniper

Head of Enterprise Technology

Andy Grogan

Service Leadership

Page 8: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Enable

The Value Proposition

TOOLS• Devices• Business Apps • Productivity software• Analytics• Robotics

EXPERTISE• Strategy• Change• Architecture• Analysis• Projects• Commercial

EmpowerRUN• Safe processes• Operational Delivery• Compliance

GROW• Project Delivery• Service improvement

TRANSFORM • Strategic Development

+

Page 9: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Service Provision

Supporting 20,709 corporate users over 510 sites

5,000 users

120 sites

5,881 users

130 sites

9,828 users

260 sites

6,000

Servers

750 437

1,533

Resolving 16,000 calls a month

Preventing 6,000m Cyber attacks a month

133 Projects underway

Page 10: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Health

London Boroughs

MaintainedSecondaries

Academies

Maintained

Primaries

Trading and Partnerships

Customers Partners

D&Bs

LAs

Town Councils

Health

Brighton& Hove CC

3rd

Sector

D&Bs

ESCC

Fire & Rescue

LAs

SCC

Page 11: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Equipping & Enabling Orbis

Hygiene Factors: Phase 1

Hygiene Factors: Phase 2

Pan-Partnership Credentials Shared Resources Collaboration Platforms

Page 12: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Strategic Development

Digital Innovation and Adoption

Applications Portfolio Strategy

High Availability Infrastructure Services

Social Care & Health Integration Architecture

Page 13: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

The Money

Page 14: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

2017/18 2018/19

£000s £000s

Orbis Operating Budget 16,883 15,923

BHCC Operating Budget 3,757 3,498

20,640 19,420

SCC MoBo Budget 12,513 12,531

ESCC MoBo Budget 579 551

BHCC MoBo Budget 2,636 2,561

15,728 15,644

Notes:

18/19 figures include Business Plan Pressures & Savings (as per MTFP)

Savings at Risk

For illustration purposes Inflation has been included at 1%

IT&D Revenue Budget

Page 15: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

1.6 1.71.9 1.9

1.5 1.6

3.6

2.1

4.3 4.3

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

ESCC2016/17

ESCC2017/18

SCC2016/17

SCC2017/18

BHCC2016/17

BHCC2017/18

IndustryAverage

Industry 25thPercentile

Industry 75thPercentile

EMEA CrossIndustryAverage

Pe

rce

nta

ge

IT spending as a percent of operating expense is a view of IT investment levels in terms of the role IT plays in overall business spending patterns. Typically, organisations with a greater level of IT investment relative to operating expense, view IT as a strategic enabler and this can improve business performance and productivity levels.

The best estimate of total spending in the 12-month budget period for IT to support the enterprise. IT spending/budget can come from anywhere in the enterprise that incurs IT costs, and it is not limited to the IT organisation. It includes estimates by enterprises on decentralised IT spending and or 'shadow' IT.

IT Spend as a % of Operating Expenditure

Page 16: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

3.5%3.1%

2.1%1.9%

2.6%2.5%

3.6%

1.9%

4.1%4.3%

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

ESCC2016/17Budget

ESCC2017/18Budget

SCC2016/17Budget

SCC2017/18Budget

BHCC2016/17Budget

BHCC2017/18Budget

IndustryAverage

Industry25th

Percentile

Industry75th

Percentile

EMEA CrossIndustryAverage

Pe

rce

nta

ge

156135

226211

131 126

4,411Employees

10,864Employees

5,084Employees

IT FTEs as a % of Employees

Page 17: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Challenge and Risk

Page 18: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget

Challenge and Risk Factors

Tech

of Delivery

Expectations &

Change

!

Page 19: the compelling alternative...Orbis Operating Budget 16,883 15,923 BHCC Operating Budget 3,757 3,498 20,640 19,420 SCC MoBo Budget 12,513 12,531 ESCC MoBo Budget 579 551 BHCC MoBo Budget