PowerPoint Presentation

The Business of IT product focus7/7/14 7/18/14

IntroductionOur Product Focus for the next two weeks is The Business of IT. In recent years the IT landscape has dramatically shifted. Business acumen is expected in many managerial level IT positions as well as technical know-how. This shift was inevitable as many organizations began aligning their Business and IT objectives. It quickly became clear that in order for IT to properly facilitate the business it must better understand the business.Service Management, Project Management, and IT Management all suddenly became as important as the company database and the latest backup. In this Product Focus we look at the solutions that improve The Business of IT ITIL, Project Management, and the ITMLP (IT Management and Leadership Professional) and ITMLE (IT Management and Leadership Executive).

Product Focus NotesSocial MediaAll social media posts will revolve around the solutions that push The Business aspects of IT.Look for a new post each morning for the next two weeks to push this focus.Target AudienceOur target audience is any IT Professional or IT Manager looking to alter or improve IT processes by incorporating more business knowledge.

Supporting documentsApart from providing daily social updates, numerous blog articles to link to, and an external email to send to clients, we have also provided you with a variety of supporting documents to use throughout the two week product focus and beyond.The supporting documents for our Business of IT Product Focus include such things as summary sheets for associated classes, two case studies describing how ITIL transformed different businesses, and various Project Management related resources.The documents are detailed within this presentation.

internal documents

ITIL Case Study #1 DisneyIncludes:Disneys ITIL JourneyGetting widespread adoptionChoosing ITIL ExpertsAdvice for organizations adopting ITIL

internal documents

ITIL Case Study #2 IRSIncludes:IntroductionThe BeginningsMaking the Training WorkGoing Forward

internal documents

ITIL The Key BenefitsIncludes:Key CapabilitiesKey BenefitsWhat You Can LearnWhat You Can Achieve

This document is a slide-based PDF that presents that does an excellent job introducing what ITIL is about.

internal documents

Project Management: Should I Pursue a PM Certification?Includes:Overview of all PMI certificationsSix Reasons for Earning a PMI CertificationEligibility ChartWhich Certification is right for you?Exam Prep StepsInfo on maintaining certification

internal documents

Project Management White Paper: The Value of Project ManagementIncludes:Describes the importance of proper PM across different industriesHighlighted companies include DirecTV and Intel

internal documents

Project Management White Paper: Project Management Helps Virtualization DeliverIncludes:Description of how proper PM can ensure successful virtualization projects

This document is a perfect example of what our Product Focus is all about the necessary blend between business skills and technical knowledge in todays IT.

internal documents

external documents

External documentsSummary Class Sheet Includes:Classes broken down into categories:IT ManagementITILPMPLength of each classPricingCourse OverviewsLocalized for all markets

External documentsITIL Frequently Asked Questions Includes:3 Signs Your Company Needs ITIL2 Main Benefits of Implementing ITIL5 Important Places to Start Implementation

External documentsITIL OverviewIncludes:Is ITIL For You?Key CoursesInfo on ITIL Certification Hierarchy

External documentsCustomer Email TemplateIncludes:Links to Product Focus related webinars

Questions?Please contact your local Marketing Team with any questions pertaining to any of our Product Focus contentWe also encourage feedback on our Product Focus materials if there are certain types of content you would like to see more of please communicate that to your local Marketing Team as well.