the benefits of going open source; an enterprise lms

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Benefits of going Open Source Totara Learning Solutions Richard Wyles CEO – Totara Learning Solutions

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Presentation from Richard wyles, Totara Learning's CEO at Learning Technologies 2014

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Page 1: The Benefits of Going Open Source; an enterprise LMS

Benefits of going Open SourceTotara Learning Solutions

Richard Wyles

CEO – Totara Learning Solutions

Page 2: The Benefits of Going Open Source; an enterprise LMS

4 Core Benefits of Open Source

Freedom to innovate = flexibility and business agilityIncreased value through significant cost-savingImproved quality through collaboration & opennessMitigating business risk through no lock-in, ability to customise, and greater transparency of value

Our Mission – Transform the market through Enterprise Open Source

Page 3: The Benefits of Going Open Source; an enterprise LMS

Our value proposition

Fully featured, tested, stableEnterprise product supportSoftware Update Service – all Service Patches,Updates , and New Enterprise Version ReleasesError Correction via Ticketed SupportAll for a clear, affordable fee thereby delivering the best of both worlds

OK, it’s open source. That’s free right?

Page 4: The Benefits of Going Open Source; an enterprise LMS

Complementary to that proposition Partners add significant further value

ConsultingImplementation servicesFacilities management, onsite or hostedFirst and second level supportCustomisations, themingContentTraining

Totara Partners

Page 5: The Benefits of Going Open Source; an enterprise LMS

Want to learn more about Totara? Request a demo

Stand 142

Stand 034

Stand 047

Stand 167

Stand 158

Page 6: The Benefits of Going Open Source; an enterprise LMS

North America

ASM ResearchBI WorldwideElearning ExpertsEnvisiontelJubilantKineo USALambdaParadiso SolutionsSocial Learning ProjectSynegenTechnology Transfer Services

Latin America

Aura InteractivaEdubitFabrica de CursosNivel SieteTAECTechshareTercer Termino

Africa & Middle East

EthosHuman LogicKineo IsraelKineo South Africa

Europe

AccipioActua SolutionsArrabiataAtrivisionCatalystCirrus ELearningCoursewareDiscendumHumanageKamediaC&G KineoKineo SwedenLearnchampLearning PoolLiipMediacorpMind-ClickOxford Strategic ConsultingSC Pro FiduciariaSRCSynergy LearningTDMThink AssociatesVeloxnetVisionWebanywhereXtractorXylos

Asia

Pingnan LearningLearning ResourcesI

Australia& New ZealandAndrogogicBrightcookieCatalystCubic ConsultingKineo (Pacific)Liquid InteractiveMy Learning SpaceOptimism ProjectsPrima GroupSynapsis

Global Totara Partner Network

Page 7: The Benefits of Going Open Source; an enterprise LMS

Transforming the marketplace

Being adopted across all sectors

• Approximately 20% of customers are at 10,000 users or above

• Several above 200,000 • Organisations large and small - UNICEF, Google,

Tesco, Safeway, Bridgestone, Cable&Wireless, British Dental Association and more

Page 8: The Benefits of Going Open Source; an enterprise LMS

By the numbers

• 382 current subscribers

2011: 88 sales (7 p/m)2012: 118 sales (10 p/m)2013: 215 sales (18 p/m)

Page 9: The Benefits of Going Open Source; an enterprise LMS

Benefit #1 Freedom provides business agility

Not to be confused with Free! Freedom from multi-year lock-in. Freedom from restrictive licensing use, Freedom to adapt, extend, customise

Match your vision with control

Achieve more business agility

Page 10: The Benefits of Going Open Source; an enterprise LMS

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

Synchronised disparate systems and databases into one user-friendly experience

Large increase in participation and completion rates in first three months

Savings of over £100,000 in license and development costs compared with proprietary alt.>>

Implementation by:

Page 11: The Benefits of Going Open Source; an enterprise LMS

Salesforce CRM integration

Europe-wide roll out of Sony Product training

Implementation by:

Page 12: The Benefits of Going Open Source; an enterprise LMS

…and deliver more effective use of an implementation budget

Benefit # 2 Very significant cost-savings

Avoid per user license fees

Reassurance of commercial grade support – best of both worlds

Page 13: The Benefits of Going Open Source; an enterprise LMS

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

80% less estimated implementation costs compared with per user license fees –needed to scale up for large numbers

Implementation by:

Collaborative open source - part funded Program Management>>

… and fine tuning (you own the software after all!)

Page 14: The Benefits of Going Open Source; an enterprise LMS

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

80% reduction in training costs

Operating on a tight budget cost savings were needed -10,000 hours of classroom training saved

Implementation by:Culture shift to online learning

Page 15: The Benefits of Going Open Source; an enterprise LMS

Typical investment weighted on technology Minimises risk, greater success

Good examples how to invest on change management & business impact, not the technology

Page 16: The Benefits of Going Open Source; an enterprise LMS

Benefit #3 Improved quality through collaboration and openness

Page 17: The Benefits of Going Open Source; an enterprise LMS

Repositories

CalendarContent

ManagementUserManagement

Messaging &Notifications

LearningActivities & Types

CourseManagement

Integration w/other systems

Social Learning

AudienceManagement

F-2-F TrainingSupport

Competencies &Organizational Roles

IndividualLearning Plan

Enterprise ReportingDashboard

(Learners & Managers)

Totara Sync

Program Performance Management Management

TeamManagement

Certifications

Page 18: The Benefits of Going Open Source; an enterprise LMS

Benefit #4 Mitigate your business risk

Professional services marketplace gives peace of mind

Community innovation: client-side, partners as well as vendor - reversing the bottleneck effect

Greater sustainability

Ability to deliver something much more aligned to what you need

Page 19: The Benefits of Going Open Source; an enterprise LMS

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

Andy KirkChannel Account Manager EMEATotara Learning [email protected]/in/andykirkelearning

Freedom from ‘vendor-lock-in’

38% employee retention (i.e. reduced staff turnover) in first 6 months of 2013

85% induction program completion rate

Needed environment to provide new recruit training – deliver on brand values

Implementation by:33% reduced face to face delivery >>

Page 20: The Benefits of Going Open Source; an enterprise LMS

Feature Totara Seedlings (Beta)

Enterprise Service

License Open Source Open SourceCommunity Innovations

   

Access to Product Source Code

   

Certified Totara Solution Partners

   

Open Source Assurance Program

   

End of Life Support policy

   

Features All features, new features

Stable versions, Enterprise Support

Testing Cycles Untested Enterprise-level Quality Assurance and Performance testing

Independent Security Testing

   

Web-based support

  24x5 (2hour response)

Product Alerts and Notifications

   

Consolidated Service Updates

   

Security Alerts and Fixes

   

Access to Community Portal / Knowledgebase

   

Training. Access to Totara Academy

   

Sponsored Development

  Available for purchase

Enterprise Edition

Fully featured, tested, stableProduct support and backingUpgrade paths

Software Update Service Service Patches Error correction Ticketed support Updates New Version Releases Clear, affordable fee