To :

a two day workshop.

Update process skills

Roger Daventry - Moderator .Robert Howard - assisting .

PSP r- January 1987THE ART OF MANAGEMENT

The Art of

The Art ofPresentation

InnovationThe Art ofDiscussion.

Continue cohesivenessof the Group.

Clarify roles for1987

Looking with open eyes to find new ways .andavoiding stereotyped technical reproduction in favourof creativity.

two days - 9 .00

12.30/1 .30

5.00

HAVE YOU EXPERIENCED THE METAPLAN METHOD BEFORE?

"Useful when "looksworking with impressivediverse Very but nonopinions" * Often threatening"

Sliding scale "Very useful "as aas a consensus * planning

* Mood tool" ** * tool -* Opinion * partial"* Needs "Controls *** Estimates mood" * "has been* Diversity of opinion adopted as* Tendency of group "as a basis * part of our

for other Now & normalprogrammes"

_Then processes"

"Policyformulation"

"Haven't been to a course" * ;~"Use rather"tends to show the level * thanof experience with PSP" * Never experience"

TOP MANAGEMENT TASKS - the four divisions .

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

D. Planning

Strategic decision making.tasks

Complex problem solving.Long-term planning, evaluation, R & D

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A . Leadership Short-term decision making .tasks Trouble shooting.

Controlling - adjusting .

B. Administrative Receiving and processing work withintasks the confines of your workstation .

(determined work)

C . Promotional Company (organization, institution,tasks firm) and Public relations -

representations,attendinq to visitors.

Warring

Regulating

Bargaining

Problem solving

®Metaplan 82 (charts .18)

THE HIERARCHY OF DECISION MAKING

Immediate action - high stress

Autocratic(Win/lose)

Quick decision making, programmable

Official- confrontation

(Win/lose)

Both parties want their answer

Political-friction

(Lose/lose)

All parties seek an unknown answer

Supportive

(Win/Win)

- co-operation

Metaplan 9Planning, Information & Learning Zone 0 44 Denis Street, Subiaco, Western Austraiia6008 .~ ..a, ... . .. .:,. .. .,I ~ c,e'Ic1_12nan . r.I.C-1 moi zui_znan

FIELD OF PROBLEM SOLVING

Hig

EducationalComplexity

Lowow

Number of people involved

'Workshops of Change' have no strict time frame but are controlledby the structure created by the Metaplan Method . The results ofsuch workshops are Projects .

'Projects' have defined time frames and are controlled by theHuman Activities System .

ATertiary maths .

Syllabii

Traditionalteaching

travel claims

Computer learning

Languages

Advisory work

Policy making

Dealing withteachers atdifferent levelsHierarchicrelationshipsBuilding rapportwith teachersDiscipline

Complexity of relationships

Hig

Metaplan 0 Planning, Information & Learning Zone 9 44 Denis Street, Subiaco, Western Australia 6008 .International +619381-3060 * National (09) 381-3060.

PHASE OF IDEA

CLOUD PHASE

BRICK PHASE

SYSTEM PHASE

j

Metaplan 0 Planning, Information & Learning Zone 9 44 Denis Street, Subiaco, Western Australia 6008 .International + 619381-3060 0 National (09) 381-3060.

MANAGEMENTTYPE

DISCUSSIONMODEL

ConfrontationNETWORK scenariosMANAGEMENT

Parallelgroups

StrategyPROJECTMANAGEMENT Prognosis

Orientation

LINE PresentationMANAGEMENT

Reporting

THINGS I HAVE NOTICED DURINGMEETINGS I HAVE ATTENDED : . . . .

A callout question*Invention question*Chain of associations

10 . Unnecessary time spent onirrelevant issues .

11 . Lack of prioroitizing .

12 . Lack of planning .

22 . Variations of forms to reachconsensus .

23 . Small groups are easier tomanage . - one to one is bestfor information dissemination

24 . time and place is important .

-,

*No evaluation bymoderator

*Flash if necessary*For larger groups

group contact- _-- `- __-*Watch

1 . One person can dominate 13 . Lack of participation

2 . Fear of hierarchy 14 . Preconceived outcome -hidden agenda .

3 . Attending with a senseof inevitablility 15 . Need for didactic sessions

one way can be boring!4 . Lack of knowledge of agenda

16 . Leadership role in meetings5 . Irrelevant.agenda items

17 . Delegation of tasks ensures6 . Yawning results .

7 . Trying to finish due to 18 . Leads to group consensus .time restraint .

19 . Lack of knowledge of the8 . Staff rapport subject by the participants .

9 . If we have a stake in the 20 . Not knowing the group .outcome we are motivatedto work well . 21 . Good chairperson!!??

VISUALISATION - optical speaking

Metaplan 0 Planning, Information & Learning Zone 0 44 Denis Street, Subiaco, Western Austraiia 6008.International + 619 381-3060 0 National (09) 381-3060 .

ELEMENTS---X 2

--- . COMPOSITION-, >FORMAL EXPRESSION ->FREEEXPRESSION

ScreensFigure andGroundn

CollageTechnique

Brown paper Rows Telling Questioninstruments Instruments, Art

Writing/ Rhythmpens Lists Card- Theatre

Enphasis collectionRectangles Tables clusterinq

Symmetry &Strips Asymmetry Trees Call out -

1istsOvals Clustering Networks

& Spreading One dotCircles questions/

Dynamic & scalesColour very formal

Many dotFree Space questions

Dots

Clouds ExpressionQuantitativj

Diagrams

POWER AND CONFLICT

1 .

The ideal image of an organization without friction,without conflict and or without opposition is afiction

2 .

In the classical model of an organization the problemsof the shifts of power and changing weights of tensionare rarely considered .

3 .

The wish of people to polarise their feelinqs (friend orfoe) makes it difficult to discuss contradictions in arequlatory mode (with rules)

4 .

The owner of power is responsible for cultivating thebalance of tension in his/her social surroundings .

Metaplan 0 Planning, Information & Learning Zone 0 44 Denis Street, Subiaco, Western Australia 6008 .International + 619 381-3060 0 National (09) 381-3060.

POWER AND CONFLICT statements from the previous page werestated and the group was asked too add a statement of consequenceby adding the word "therefore" after each statement :

We need to be open to change and work to positive solutions .

We need to be aware of, and able to deal with those conditions .

Ways must be found to channel the negative aspects of these forcesto increase positive outcomes .

We must develop processes which will enable us to work through andresolve the problem .

2 .

We should be confident and comfortable in our roles whilst showingunderstanding of other's pressures .

People should be able to express their concerns and deal with theseproblems .

The organization should provide an awareness, understandiong andfunctional procedures to deal with changing situations as theyoccur .

t The shifts of power and tensions need to be identified andconsidered .

3 .

We need to create a working environment in which participants arewilling to move from their areas of polarization .

We should develop skills in problem solving and mechanisms by whichthese may be used .

We need to accept the reality of the area of polarization and beprepared to present alternatives .

We should ensure that a constructive process is used which anablesthe participants to view problem situations in the broader contextrather than in an isolated role .

4 .

It is essential to negotiate with the "OofP" to create a suitableclimate .

It is important for that person to be aware of that power and thatit is correctly employed .

We need to maintain a positive sense of self and personality .

People in a position of power should be carefully selected andtrained in all areas of administration and management .

Develop co-operation

GROUP QUESTION METHOD

Clarify group understanding of thepresent situation :-determinants and non-determinants .

Identify dilemmas

Encouragereflection

Formulate themes in question formats

Work on themes using 'three phases'approach .

*Pauses as required :e .g . lunch, exercise etc . . . . .

11 ta ..a....t ..., -ot�.,., ;_ .,

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THE CHANGING ROLE OF A P.S .P . PERSONNEL

CONTRACTING (Getting commitment)

PROBLEM SOLVING (Meeting needs)P.S .P.

SCHOOLSrep. ,

REP.

PROBLEM DEFINITION(Needs assessment)

ENTRY SITUATIONS (by invitation orproposal)

d0wwwExpert/bNwwmwModeratorepesentative Advisor (Metaplan

context)

When we fully understand the network of participants involved in theachievement of our goals, we can identify the need for the creationof discussion opportunities between those parties .

Confrontation scenarios :- where several groups handle the samesubject separately and then present in plenum can be a most usefultool for evaluation/innovation .

In your work with 'P .S .P .' what aspects can you identify that willrequire planning attention/discussion this semester?

Determined aspects**."Old Group routine"

1 . *;'

5

Timelining ofSchool activities

Action planning and,timelining schools'operations

School/communityInservice .

Community interaction

Principal/deputyinduction

1

r2.*What does the new languagesyllabus mean to school languagesubmissions

beveloping language programmes(Specific areas and integration)

4The dreaded Central Inserviceagain .

High School Central Inservice

Review of submission and needsassessment .

80000~

-qPlenty of time for validation ofnew progJrammes

Review of schools

1Self esteem (children)

Y

In your work with 'P .S .P .' what aspects can you identify that willrequire planning attention/discussion this semester?

Non-Determined aspects

**q,"New Group aspect"A .**

00Allocating

jating time to plan

and review .

Timelining with principals'What do we do with thestaff and when?' ***

C . ****~Central Inservice

Central InserviceECommunity involvement

Will there be a C .I .S . in '87?

F .

3

and participation .

Format for new principals(deputies) induction .

GMovinq areas of submissionresponsibility to selectedstaff .

**15'

-A reawakening in teachersof what disadvantagedmeans .

x . ** 2Baling with changes (with

made today???

?Hoow our P .S .P . role sits withur R .O . role (??)

IWorking in with a new 'creativelanguage' person in North-East .

JCoordinating the overwhelmingdemand for Lou Thompson's services

Xself esteem in P .S .P . teachers .

,INCREASINGLEVELSOFREPRESSION/CONTROL

NORMS AND THEIR (UN)_ CHANGEABILITY . . . . . . .

Reflection tool

Habits

Customs

Manners

Morals

LAWS

Examples and resultants

Cup of coffee first thing (Could berestricts my work time

a plus)

Using please and thank you .Cutting across other cultural controls

Working through the PrincipalHinders interaction- - - - - - - - -

- - - - - - -Dont seduce the PrincipalFails to recognise your efforts

Don't hit the kidsget sacked

The use of clowns to assist us in breaking with norms :-The Black clown -,ringmaster, boss or superego .The White clown - Adult, intelligence, academic or ego .Dumb Auguste

- Fool, idiot, innovator, id .

TO GAIN MOST BENEFIT FROM THE WORK SO FAR . . . . . . . . . . . . . .

What have we observed?

Cohesiveness of group

Excellent preparation

Lots of usefulof materials

techniquesCohesiveness of group

Strategies to aid us

DetailCohesiveness of group

in our work of

processesencouraging people to

ClarityGreat ways to present

be a part of a school's

Understandingour work .

destinyA good moderator

A method of presentation

Fluctuations for feeling at work .and organization

good to panic .

What have we felt?

Involved .

Relaxed - ready to learn new ideas .

An awareness that the time

We have so far to go . . .We areconstraints on our work in the

always beginning .schools make some of theapproaches difficult to follow

Greater optimism/ enthusiasm .through .

Relaxed - Challenged - ThoughtConcerned that time restraints

provoking .will mean the 'complete'process is not followed .

Totally engrossed in the day's work- fatigued!

A bit tired - a lot ofactivity/information during

Feeling clearer and safer .the day .

What do we wish to question?

Skills to become an effective moderator .

Where do we qo?

Where to from here? . . . . beyond tomorrow

Please continue . . . . . .

Will everything fall into place?

Overwhelmed .

What 'parts' of the process presented are 'essential' to theP .S .P .?

What is our direction from here?

When will we work out a group timeline for '87?

Felt overwhelmed but quiteclear about it .

IN ORDER TO GAIN MAXIMUM BENEFIT FROM THIS WORKSHOP - WHAT THEMEFOR CHANGE CAN WE INITIATE AND WHAT IS OUR FIRST DISCUSSIONQUESTION?--------------------------------------------------------------------

THEME (action)

1 . Timelining in schools

2 . Communication amongst the P .S .P .Team .

3 . Fully exploiting interactionwithin the P .S .P . team .

4 . To study the diverse nature ofpriority school children

5 . Developing effective meetings .

6 . The development of self esteem

* The improvement of CentralInservice'

Question

4 .

5 .

6 .

QUESTION

. How can we promote thebenefits and use of timelinesin P .S .P . schools?

The question posed oncommunication was taken offthis board and was lost .

What strategies can we employto assist teachers new topriority schools to understandthe Priority school child?

What strategies and processescan we use to make all of ourmeetings more effective?

How can the PSP group assisteach other in facilitating thedevelopment of self esteem inteachers' and children?

Bill Marie1 . 1,000 2-8hrs Jellyfish *****5 BI Nancy Judi

2 . 15 2-8hrs Jellyfish ******6 Steve GrantHelen Steve

3 . Michelle

4 . 150 1 year Jellyfish ****4

5 . 1,000 1 year Cloud/JF *****5 CIMargy MargJacqui

6 . 15 1 day Cloud ****4 Vanessa

THE STEPS FOR CREATING A SCENARIO FOR PROBLEM SOLVING .

(Note this is only one sample of the many processes available)

First Round

Discuss your questionand agree on the topic .Pin it on the board

.Select the categoriesthat suit your question :

Problem Analysis(What is the dilemma)

People involved(those affected byand those who couldadvise on the problem .Why is this so?)

First ideas forsolutions .

Hindrances(obstacles againsta solution bothtechnical and people)

Criteria to use forevaluation .

??? What else???

What do we needto learn fromthe other groups?

When categoriesare chosen all thinkabout them withoutdiscussion and writecards .

Cluster like ideasand then discuss

Create presentationfor plenum .

Third round

A)First steps inthe process tofind a solution

or

Budget forplanning -time, people,resources .

B)Other aspectsto beconsidered :

Short and long-term impacts

Trainingrequirements

Environmentalconsiderations .(Internal/external)

???What else???

then . . . . .

Create thecentrifuge ofresults :

Questionsunanswered,Recommendationsto others notpresent .

Activities to beundertaken bymembers of thisdiscussion group .

Finally -Create apresentation toensure consensus .with your outcome

Metaplan 0 Planning, Information & Learning Zone 0 44 Denis Street, Subiaco, Western Austraiia 6008 .

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2 .

3 .

Group A

PROCESS

IdentifyIssues

Displays

Prioritize

Agendaize ©1987

Workshops

working parties

n

Visits

Sharing meetings

Resource Index

Data bank

POSSIBLE _Ideas files

STRATEGIES

Priorities

Guest speakers

RECOMMENDATIONS -_-__--

_ -- 1 _ Resolution

Set date, time and venue for initial meeting

Obtain volunteers to plan and conductmeetings/set date, time, and venue .

13th Feb 1 .30pm H .O .

Judi, Michellefor first meeting

Group- B

Review of thecomplete timelineat end of year

Metaplan 23/1***

Arrange sessionto review

'

Planning/sharingtimeline

/

/\ developing time***

/ '

/

.\ lines . Selectmodels - 4/2

Refer to

What procesges can wetimeline when

I

plan to promote thevisiting

benefits and use ofschool

timelining in PSP*

schools?

Distributessmaller

ach officer plansprinted copies

timetable to visitto teachers

Displays

schools & offers*

timeline in

assistance toprominent

- construct timetableposition

- act as facilitator*

- provide material .

Have modelsproduced* by 16/2

Grou_p B

ACTION PLAN FOR TIMELINE

WHAT

Planning meetingbring examples oftimelines

Have modelsproduced

School visits

Construct timelinesteachers, principalsbring relevant data .

RECOMMENDATION

WHO

PSP team

PSP team

WITH WHOM

ONE WHOLE DAY NEXT TERM FOR REFLECTION . . . . .

BY WHEN

Group C

Review Metaplan processes

EFFECTIVE MEETINGS 1987

r 'F 'OWhat printed material is available

' " Can we practise answering fully, impromptu questions?

* Moderator notes to assist in reflection .

Recommendations

1 . Select items to fit into timeline .

2 . Consider P .D .

3 . Discuss means of evaluation .

Grou p C

Action Plan WHO WITH COMPLETE CRITERIA FORWHO M BY VALUATION

Discuss available Vanessa Jud i & 6th Feb . *Times settimes -> diary Group

Collating and where J acqu i 20th Feb . *Copies innecessary re-printing handMetaplan notes

Collect suitable Marg Jacqui End March *Resourceprint material from collatedH .O . and other sources

Collecting available Margy Vanessa End March *(even madetitles of videos and our ownmovies play!)