Date 5/16/2019

The 7 Habits of Highly Effective People- The EMS EditionAndrea Abbas MS NRP FTO

Does EMS Have a Leadership Epidemic?

The Content

✤ The content presented in this webinar largely belongs to Stephen R Covey, the author of The 7 Habits of Highly Effective People.

✤ We will use his writing to discuss and apply the concepts presented in his book to our EMS work environment.

The 7 Habits:

✤ 1. Be Proactive

✤ 2. Begin with the End in Mind

✤ 3. Put First Things First

✤ 4. Think Win-Win

✤ 5. Seek First to Understand, Then to be Understood

✤ 6. Synergize

✤ 7. Sharpen the saw

Habit 1. Be Proactive✤ “Responsibility = response-ability”

✤ We have the ability to choose our response to life challenges.

✤ Proactive people don’t play the victim and do not place blame on others for their environment or circumstances.

✤ Reactive people are effected by other people and their environment

✤ Reactive people are effected by the weather whereas proactive people bring their own weather

Act or Be Acted Upon

✤ A lack of initiative has consequences just as initiative does.

✤ When we choose to not take initiative we choose the consequences that come along with that choice.

✤ When we act and take initiative we are being proactive. We are participating and are intentional about our consequences.

Proactive vs. Reactive Language

The Circle of Influence

Reactive or Proactive?

✤ Take a few moments and think about how EMS work is highly reactive.

✤ Reflect on how you can implement a proactive mindset at work.

✤ Anyone want to share their experience?

Test Your Proactivity

✤ Spend 24 hours paying careful attention to your language, your response to stressors, and where you spend your energy.

✤ In what areas are you proactive and reactive?

Habit 2. Begin with the End in Mind

✤ Imagine your funeral…what would you like to be said about you? How did you make people feel? What kind of friend, husband, mother, sister, daughter, co-worker were you? What were your contributions? Achievements? Who did you help along the way?

The Activity Trap

✤ Managing vs. leading your life and career

✤ When you become overwhelmed with tasks you begin to get caught up in the day to day.

✤ Is your success ladder leaning against the right wall?

A personal mission statement

✤ Do you have one?

✤ What would it say?

✤ Imagine you have 30 days left on earth. What would you do? What would be your focus? What would you say? What if you had to report to work. Would you do anything differently?

The Concept of Centeredness

✤ Many of us have behavioral patterns we fall into when we are stressed. These are the common centers people revert to. A principle center can balance all of these.

✤ Centers:

✤ Family

✤ Work

✤ Money

✤ Spouse

✤ Pleasure

✤ Church

✤ Self

✤ Possession

Habit 3: Put First Things First

✤ There is a common denominator with all successful people, they put first things first.

✤ They are willing to do the things those that fail are unwilling to do. They exercise discipline as a function of their values to get things done.

✤ Effective people are not problem minded, they’re opportunity minded.

✤ Effective time management and organizational skills.

Where Do You Spend Your Time?

The Time Management Matrix

✤ How to say no. Remember you’re always saying no to something

✤ How can you spend more time in QII?

✤ Most of our work in EMS is urgent. Or is it?

Interdependence✤ Delegation and interdependence is key to

effective relationships.

✤ How to cultivate interdependence:

✤ 1. Understanding the individual

✤ 2. Attending to the little things

✤ 3. Keeping commitments

✤ 4. Clarifying expectations

✤ 5. Showing personal integrity

✤ 6. Apologizing sincerely when making a withdrawal.

Habit 4: Think Win/Win✤ To think win/win you must have a mindset

focused around:

✤ Integrity

✤ Maturity, courage and consideration

✤ Abundance mentality

✤ What are the rewards/consequences for win/win?

✤ Financial

✤ Psychic

✤ Opportunity

✤ Responsibility

Habit 5: Seek First to Understand, Then Be Understood

✤ Do you know your staff?

✤ Is there trust?

✤ Define duplicity.

✤ Are you an empathetic listener?

✤ Anytime you are dealing with another person you have to consider that there are differences in perception. All of us have unique experiences. We have to be able to see the world through someone else’s lens.

How do you cultivate a high trust environment with your staff/peers?

✤ The more deeply you understand people the more you will appreciate them

Habit 6: Synergize

✤ The whole is greater than the sum of it’s parts.

✤ 1+1 =3

✤ True synergy offers mutual learning and respect, creativity, and what I like to call magic.

✤ Have ever experienced true synergy? What are some examples?

The Mindset Behind Synergy

✤ To come together and synergize with others you must have an abundance mindset.

✤ Many people have been scripted or trained into a scarcity mindset, believing that other people cannot be trusted.

✤ When people are unable to collaborate synergy doesn’t happen. Much potential remains untapped.

Negative Synergy

✤ What is negative synergy?

✤ Have you experienced this in your work environment?

✤ The byproducts of negative synergy:

✤ shared ignorance

✤ competition

✤ adversity to change

✤ shared biases and mindsets

Habit 7: Sharpen the Saw

✤ How are we about sharpening our saw in EMS?

✤ Does sharpening your saw require some of the other habits?

✤ How do you sharpen your saw?

CE Evaluation Link: You must complete the evaluation below to receive your credit

✤ https://msu.co1.qualtrics.com/jfe/form/SV_1QUwrKq7NLRtzox

Bibliography

✤ The 7 Habits of Highly Effective People by Stephen R Covey