The 2009 HSATM Research Roundtable

D.N. Lombardi, Ph.D.Director, Stevens Healthcare

Educational Partnerships

The Essential Challenge

• “Life and Death” Outcome Perceptions

• Higher/Escalating Expectations

• Media Targeting• Public Trust• “People-Intensive”

The Critical Objective

Who works in Healthcare (Perception):

– Doctors– Nurses – Politicians

Who works in Healthcare (Reality):

– Any professions in most non-healthcare organizations!

– Leadership/Administration– Growing roles

Social Networking Dynamics – Level I

• Pride• Accountability• Commitment• Trust

Social Networking Dynamics – Level II

• Dewey Redford• Hospital Tycoon• Popular Media

Social Networking Dynamics – Level III

• Community College• Like Public Schools• Politicians

A truly State-Wide System…

Stevens Healthcare Education Partnership

Partners in Progress

Newark Beth Israel Medical Center

• Start on Success Program

• Childrens Hospital of NJ

• Largest HL&M Presence

• “Elite 8” Advisory Team

PG Chambers School• Outcome Assessment

• Leadership Development

• Cadre of 45+ Specialists

• Progress vs. “Status Quo”

• Clarity vs. Complex

The VA Medical System

• Alignment through clarity

• Communication from all stakeholders

• Community Healthcare Model

• Resonance/Realism

Making Connections:

If You like math:- Clinical Management- Finance- Accounting- Patient Research

If You like science:

- Laboratory- Rehabilitation- Diagnostics- IT/MIS

Making Connections:

If You like social studies:

- Human Resource Management

- Training/Development- Community Relations- Health Administration

If You like art/music/gym:

- Therapy- Social Work/Rehab- Education- Marketing

It’s all in the game….

• Case Study • Situational Analysis • Healthcare

Environmental Factors• Organizational Strategy• Dynamic/Progressive• Point-Specific

Development Components:

Healthcare Business Dynamics

Career Paths in Healthcare

Organizational Ethics and Development

Success Factors for Great Organizations, Healthcare and Others

Participation• Action vs. Discussion• Practical vs.

Conceptual• Solution Formulation

vs. Problem Reiteration

• Specific vs. General• Perspective vs.

Perception

Planning• Rivers vs. Ponds• Pro-Active vs.

Reactive• Plan vs. Pontification• Product vs. Process• Attribution vs.

Retribution

Accountability & Adaptability

• How vs. “If”• Senses vs. Census• Results vs. Remorse• Need vs. Want• Impacting vs.

Annoying• "Gimmies" vs.

“Gotchas”

Commitment

• Commitment vs. Consensus

• Value-Driven vs. Ego-Driven

• Purposeful vs. Placating• Backstage vs. On-Stage• Community vs. “Family”

Communication

• Thriving vs. Surviving

• Participants vs. Spectators

• Reality vs. “Vibes”

• Accountability vs. Deniability

• Facts vs. Fiction

• Progressive Work vs.”A work in progress”

Campus Resources• SHPA Case Study• Other Healthcare

Grants• VA/Veterans Office • Wiley Healthcare

Management PowerPack

• HL&M Courses and Students

Initial ValidationsMajor Need!

Healthcare Community Support

Plethora of Partners

H.S. Students are the most challenging…

Horror of eGames

Team Work Modality

Organization

Objective “Play to Learn”

Initial RevelationsPaucity of Product

Learning Points Abound

Stevens Support

Ideas for all three levels

Could launch lotta research

Garnered National interest

Sponsorships for Scholarship

Non-Healthcare Interest

Six Major Messages for the Organizational Development Practicum

Customer/Patient Nuances

Internal Structure

Spheres of Influence

Relevance to Other Industries

Service vs. Manufacturing

Non-Profits & For Profits

Six Major Messages for the Career Development Practicum

High School Graduates

College Graduates

Medical Related Specialty Areas

Business Roles Leadership Management

Maximizing Program Development

Needs Analysis:

Development:

Launch:

Next Steps1.) Completion of in-person game for high school/college Kids

2.) Development of “mock-up” of interactive team game using technology

3.) Discussions with Valve Software and others for sponsorship, etc.

4.) Copyright and launch of game using comprehensive Howe/Stevens resources

Three Overriding Principles

• Finish The Race• Fight The Good

Fight• Keep The Faith