the 1st dinasti international conference on digital business … · 2020. 2. 28. · the papandayan...

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The Papandayan Hotel Bandung

20 February 2020

THE 1ST DINASTI INTERNATIONAL CONFERENCE ON

DIGITAL BUSINESS AND MANAGEMENT 2020

BOARD OF EDITOR

1. Dr. Zikri Muhammad, Universiti Malaysia Terengganu, Malaysia (Chief Editor) 2. Prof. Ilham Ozturk, Cag, University, Mersin, Turkey 3. Prof. Neil Sewlyn, P.hD, Australia, Monash University, Australia 4. Prof. Tomi Kauppinen, Aalto University, Finland 5. Prof. Erry Yulian Triblas Adesta, P.hD, International Islamic University, Malaysia 6. Prof. Dr. Razali Hasan, University Tun Hussein Onn, Malaysia 7. Prof. Madya Dr. Mohd Mahzan Awang, Universiti Kebangsaan Malaysia 8. Dr. Saifuddin KIMS, Kolej Islam Muhammadiyah Singapore 9. Prof. Dr. Hapzi., MM., CMA, MPM – Universitas Mercu Buana Jakarta 10. Prof. Dr. Nandan Lima Krisna., MM., CMA, – UPI Y.A.I. Jakarta 11. Prof. Dr. Havidz Aima, MS., P.hD, Universitas Mercu Buana, Indonesia 12. Prof. Dr. H. Mukhtar, M.Pd, UIN Sultan Thaha Saifuddin Jambi, Indonesia 13. Professor Dr. Yusliza Mohd-Yusoff, Universiti Malaysia Terengganu, Malaysia 14. Dr. Ir. H. Djoko Setyo Widodo, SE,MM, M.Sc, MBA, M.Si, CHRA, Universitas

Krisnadwipayana, Indonesia

15. Dr. Andi Desfiandi, SE.,MA, Institut Informatika & Bisnis Darmajaya, Indonesia 16. Prof. Madya Datuk Dr. Muhammad Hussin, Universiti Kebangsaan, Malaysia 17. Prof. Dr. Jamaludin Badusah, Universiti Kebangsaan, Malaysia 18. Prof. Dr. H. Sucherly, SE., MS., Universitas Padjadjaran, Indonesia

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20 February 2020

INTERNATIONAL REVIEWER COMMITTEE

1. Prof. Dr. Agus Rahayu., MSi. – UPI Bandung 2. Prof. Dr. Sucherly., SE., MS – UNPAD Bandung 3. Prof. Dr. Ilhan Ozturk – Mercin University Turkey 4. Assoc. Prof. Dr. Yusliza Mohd-Yussof – Universiti Malaysia Terengganu 5. Prof. Dr. Hapzi., MM., CMA – Universitas Mercubuana Jakarta 6. Prof. Dr. Nandan Lima Krisna., MM., CMA, – UPI Y.A.I. Jakarta 7. Dr. H. Deden Komar Priatna., ST., SIp., MM, CHRA – Universitas Winaya Mukti

Bandung

8. Prof. Dr. Ratih Hurriati., MS – UPI Bandung 9. Dr. Muhammad Hasseb – Taylors University Malaysia 10. Dr. Zikri Muhammad – Universiti Malaysia Terengganu Malaysia 11. Dr. Jumadil Saputra – Universiti Malaysia Terengganu Malaysia 12. Andino Maseleno, Ph.D., – Universiti Tenaga Malaysia, Malaysia 13. Prof. Neil Sewlyn, PhD, Australia, Monash University, Australia 14. Prof. Tomi Kauppinen, Aalto University, Finland 15. Prof. Erry Yulian Triblas Adesta PhD, International Islamic University, Malaysia 16. Prof. Dr. Razali Hassan, Universiti Tun Hussein Onn, Malaysia 17. Prof. Madya Dr. Mohd Mahzan Awang, Universiti Kebangsaan Malaysia

Email: [email protected]

Web: https://www.dicdbm.com/

Setting, Layout Isi & Cover: Team Dinasti Publishing

(Ebit Bimas Saputra, Nofri Satriawan & Said Abdul Rahim)

mailto:[email protected]://www.dicdbm.com/

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20 February 2020

OPENING SPEECH

1st Dinasti International Conference on Digital Business

and Management (DICDBM)

The Papandayan Hotel, Bandung 20 Feb. 2020

Alhamdulillahirobbil alamin washolatu wassalamu ala asrofil ambiyai walmursalin waala

alihi wasohbihi ajmain ammabadu.

Assalamualikum, Wr, Wb,

First of all, Praise to Allah and may Allah’s peace and blessings be upon His servant

and Messenger Prophet Muhammad and upon his family and Companions.

Our honoured guest:

1. Bapak Prof. Dr. H. Uman Suherman, Head of Lembaga Layanan Pendidikan Tinggi Wilayah 4 Bandung.

2. Ibu Prof. Dr. Hjh. Ai Komariah, Rektor Universitas Winaya Mukti. 3. Bapak Dr. Deden Komar Priatna, MM, Dean of Faculty of Economic and Business

Universitas Winaya Mukti.

4. Associate Professor Dr, Yusliza Mohd. Yusoff, Keynote Speaker, Universiti Malaysia Terengganu.

5. Bapak Dr. Ir. Arry Akhmad Arman, M.T, Keynote Speaker from Institut Teknologi Bandung (ITB).

6. Prof. Datuk Muhammad Hussein and Prof. Dr. Jamaludin Badusah from Universiti Kebangasaan Malaysia.

7. Bapak Ibu from Sponsor Dynasty International Conference: 1) The Papandayan Hotel: 2) Pikiran Rakyat; 3) Metro TV; 4) Bank BJB; 5) Bank Kalsel; And 6) Data Print.

8. Bapak Ibu from Co-Host Dynasty International Conference: 1) Lembaga Layanan Pendidikan Tinggi (LLDIKTI) Wilayah IV Bandung; 2) Universitas Panca Sila Jakarta; 3) Universitas Tama Jaga Karsa; 4) Sekolah Tinggi Kesehatan Baiturrahim (STIKBA) Jambi; 5) Universitas Eksa Sakati (UNES) Padang; 6) Akademi Sekretaris & Manajemen Kencana; And 7) Universitas Dian Nusantara.

9. Team Editor, Reviewers, Presenters, Invitees and all participants of the First Dynasty International Conference on Digital Business and Management or DICDBM 2020.

In the name of Allah, Most Gracious, Most Merciful

Alhamdulillah…..

First and foremost, I would like to give thanks and praise to the Almighty God that we

are able to hold this Dynasty International Conference on Digital Business and Management

2020 (DICDBM).

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20 February 2020

On behalf of Dynasty International Conference on Digital Business and Management

(DICDBM 2020) organizing committee, I extend a very warm welcome to each one of you.

We are honoured by your presence. Welcome to this noble conference

Dear honourable scholars,

Dynasty International Conference on Digital Business and Management (DICDBM)

2020 is an International Conference held by Dynasty Publisher and Faculty of Economic and

Business, Universitas Winaya Mukti. This conference is the first international conference

supported by publisher in Indonesia. The aims of this conference to bring together researcher,

practitioner, policy makers to exchange the ideas and research finding to solve the problems

and overcome challenges in the era of society 5.0.

Besides that, it also promotes a significant relationship between theory and practice

and explores from various perspective to apply research finding in practise, particularly in

Digital Business and Management field. In the light of this purpose, we do hope that this

conference could serve as an intellectual hub that could initiate more collaborative research in

the future.

DICDBM 2020 was attended by 272 participants from various universities in

Indonesia and other friendly countries. The participants include lecturers, practitioners,

researchers and business player.

In the spirit of increasing the conference and research outcomes, All the accepted full

paper will be published in Copernicus or SCOPUS indexed journal. Out of 199 paper

presented, 70 papers will be published in the Journal indexed by Copernicus under Dynasty

Publisher, 53 papers will be published in the Scopus Index Journal, and 3 papers will be

published in the WOS Index Journal.

Currently, there are 45 percent of the articles indexed by Copernicus from Dynasty

Publisher have been published in Current Issues in February 2020. Other articles will be

published in the next issues in March and April 2020. And also some of articles have been

published in scopus index. The articles from DICDBM 2020 that have been published or in

the proses of publishing can be viewed from DICDBM website.

Dear distinguished scholar,

Last but not least, On behalf of UNWIM and Dynasty Publisher, I would like to

express my heartfelt appreciation to Head of Lembaga Layanan Pendidikan Tinggi, Rector of

the University of Winaya Mukti, along with all Academics, Keynote Speakers, Sponsors, Co-

hosts, Team Editors, Reviewers, Invitees, participants and all all committee members that

make DICDBM a grand success. Have some insightful discussions, have some meaningful

conversations, have more academic, practitioners and business peoples connections, and

finally, have a great time in Bandung……...

wabillahitaufik walhidayah wassalamualaikum warahmatullahi wabarakatuh

Thank you to all.

Wassalamu’alaikum, Wr, Wb

Dr. Zikri Muhammad

Chief Editor DICDBM 2020

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20 February 2020

ABSTRACT LIST

JOURNAL OF COPERNICUS INDEX

EFFECT OF ASSOCIATION BRAND, QUALITY PRODUCTS / SERVICES AND

PROMOTION OF AWARENESS THROUGH MUSLIM HALAL CONSUMER

CONFIDENCE BRAND J.CO DONUTS AND BREADTALK

M. Aria Wahyudi ...................................................................................................................... 1

THE INFLUENCE OF RETURN ON INVESTMENT, CURRENT RATIO, DEBT

TO EQUITY RATIO, EARNING PER SHARE, AND FIRM SIZE TO THE

DIVIDEND PAY OUT RATIO IN BANKING INDUSTRIES LISTED AT

INDONESIA STOCK EXCHANGE PERIOD 2013-2018

Zara Tania Rahmadi .................................................................................................................. 2

EFFECT ON THE PROMOTION AND PRICE ON DECISION TO PURCHASE

OF RAILWAY AIRPORT TRANSPORT TICKETS 1)

Rita Zahara, 2)

Noor Sembiring ............................................................................................. 3

ANALYSIS OF THE FOUR LEVERS OF CONTROL APPROACH IN THE

MANAGEMENT CONTROL SYSTEM IN FAST FOOD COMPANIES: CASE

STUDY AT PT LTI

Tamara Saraswati ...................................................................................................................... 4

ANALYSIS THE IMPLEMENTATION OF BALANCED SCORECARD FOR

ANNUAL BUDGET ACTIVITIES AND BUDGETS IN HEALTH SCIENCE:

CASE STUDY AT UNIVERSITY OF INDONESIA

Cindita Vaniakauliqa S ............................................................................................................. 5

APPLICATION OF MEASUREMENT USING THE KEY PERFORMANCE

INDICATORS METHOD IN RISK MANAGEMENT REPORTS WITH SELF-

ASSESSMENT ; CASE STUDY OF GENERAL INSURANCE COMPANY PT X

Cahyo Anggoro ......................................................................................................................... 6

ANALYSIS OF RISK MANAGEMENT IMPLEMENTATION AND INTERNAL

AUDIT’S ROLE IN RISK MANAGEMENT AT PQR COMMISSION 1)

Anggraeni Puspita Sari, 2)

Robert Porhas Tobing .................................................................. 7

ANALYSIS OF GOVERNMENT INTERNAL CONTROL SYSTEM OF

GOVERNMENT OF DKI JAKARTA PROVINCE: CASE STUDY ON THE

MANAGEMENT OF RECEIVED AND RECEIVABLE VEHICLE TAXES

Alvie Ananta Rammang ............................................................................................................ 8

EFICIENCY AND COST OF QUALITY FOR METAL COATING PT T 1)

FW Almasih, 2)

TH Secokusumo ........................................................................................... 9

THE ADVANTAGES OF IMPLEMENTATION OF INTEGRATED

MANAGEMENT SYSTEM ON ISO 45001, AND ISO 14001 IN

MANUFACTURING INDUSTRY 1)

Yuni Pratikno, 2)

Kusnadi .....................................................................................................10

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20 February 2020

MICRO FINANCE INSTITUTION AND ITS DOUBLE IMPACT MISSION: A

LITERATURE REVIEW

Chaerani Nisa ...........................................................................................................................11

BUILDING ON THE VALUE OF STUDENT EXPERIENCE IN HIGHER

EDUCATION 1)

Muji Gunarto, 2)

Ratih Hurriyati ...........................................................................................12

TALENT MANAGEMENT AND WORK MOTIVATION TO IMPROVE

PERFORMANCE OF EMPLOYEES 1)

Bella Novinda Damarasri, 2)

Eeng Ahman ...........................................................................13

THE INFLUENCE OF INTEREST, JCI, EXCHANGE RATE, ECONOMIC

GROWTH, AND INFLATION ON THE PERFORMANCE OF EMPLOYEES

HEALTH INVESTMENT IN BUKIT ASAM FOUNDATION

Rosaidah Permanasari Sembiring ............................................................................................14

VALUE ANALYSIS SERVICES THROUGH PUBLIC RELATIONS IN

MARKETING, INTEGRATED MARKETING COMMUNICATIONS, AND

IMAGE PERSONAL SATISFACTION TO IMPROVE THE COMMUNITY

Bachtiar Sembiring ..................................................................................................................15

RELATIONS EFFECT ON VALUE BRIMOB-POLRES IMPLIES IMAGE

SERVICE AND REGIONAL POLICE

Fatmaita Sembiring ..................................................................................................................16

MODEL ANALYSIS OF PURCHASE DECISION

Malikuddin Sembiring .............................................................................................................17

FACTORS EXTERNAL AND INTERNAL INDIVIDUAL ENCOURAGING THE

DECISION TO SHOP AT FACTORY OUTLET

Rosmaniar Sembiring...............................................................................................................18

BUILD CUSTOMER LOYALTY HU NEWSPAPER COMPASS

Ulung Sembiring ......................................................................................................................19

THE ANALYSIS OF KNOWLEDGE MANAGEMENT PROCESS ON

SOFTWARE DEVELOPMENT PROCESS: A SYSTEMATIC REVIEW 1)

Arief Ramadhan, 2)

Lila Setiyani ...........................................................................................20

THE IMPACT OF MANAGERIAL COMPETENCY OF KINDERGARTEN

HEAD ON IMPROVING PRESCHOOL EDUCATIONAL QUALITY 1)

Yessy Widiastuty, 2)

Muji Gunarto .......................................................................................21

THE ROLE OF INNOVATION FOR THE RELATIONSHIP BETWEEN

CUSTOMER ORIENTATION AND BUSINESS PERFORMANCE AT PT

PEGADAIAN (PERSERO) 1)

Joko Prasetyo, 2)

Syamsurijal AK, 3)

Zakaria Wahab, 4)

Muchsin Saggaff Shihab ..............22

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20 February 2020

DETERMINING BUSINESS CONSTRAINTS AMONG WOMAN

ENTREPRENEURS IN INDONESIA: Study from Local SMEs Community 1)

Zulfaa Putri Nabiilah, 2)

Cut Irna Setiawari, S. AB, M.M ....................................................23

THE IMPLEMENTATION OF SUMBAWA COFFEE TEPAL BRANDING

COMMUNICATION STRATEGY IN BUILDING BRAND AWARENESS 1)

Kartika Ayu Ardhanariswari, 2)

Krisnandini Wahyu Pratiwi, 3)

Ninik Probosari, 4)

Ari Wijayani ......................................................................................................................... 24

THE INFLUENCE OF KNOWLEDGE MANAGEMENT ON ORGANIZATIONAL

PERFORMANCE WITH ERP IMPLEMENTATION AS MEDIATOR 1)

Derri Muhammad Ramdani, 2)

Puspo Dewi Dirgantari ........................................................ 25

ANALYSIS OF FACTORS INFLUENCING THE ACCOUNTABILITY OF

VILLAGE FUNDS 1)

R. Budi Hendaris, 2)

Rahmat Siraz ........................................................................................ 26

THE EFFECT OF COMPENSATION AND COMMITMENT TO EMPLOYEE

MOTIVATION 1)

Yunilda, 2)

Yessy Widiastuty, 3)

Muji Gunarto ..................................................................... 27

THE EFFECT OF DER, TATO, ROA AND STOCK PRICE ON PBV (CASE

STUDY IN THE FOOD AND BEVERAGE INDUSTRY [LISTED ON THE

INDONESIA STOCK EXCHANGE 2012-2018)

Iwan Firdaus............................................................................................................................. 28

ANTECEDENT AND CONSEQUENCES OF MEMORABLE TOURISM

EXPERIENCE 1)

Yadi Ernawadi, 2)

Hariyadi Triwahyu Putra ......................................................................... 29

HUMAN RESOURCES INFORMATION SYSTEM BASED ON E-PRESISI TO

IMPROVE EMPLOYEE PERFORMANCE 1)

Try Hikmawan, 2)

Budi Santoso ........................................................................................... 30

ANALYSIS OF SERVICE QUALITY AN EMPIRICAL STUDY OF CUSTOMER

SATISFACTION IN INFORMATION AND TECHNOLOGY SERVICE

COMPANIES 1)

Belia Perwitasari Maharani, 2)

Dana Santoso Saroso ........................................................... 31

CUSTOMER VALUE CREATION IN VOCATIONAL HIGHER EDUCATION:

CASE IN INDONESIA 1)

Jajang Burhanudin, 2)

Poniah Juliawati, 3)

Anna Noviana ..................................................... 32

THE INFLUENCE OF MOTIVATION, DISCIPLINE AND WORK

EXPERIENCE ON EMPLOYEE PERFORMANCE WITH WORK

ENVIRONMENT AS A MODERATION VARIABLE 1)

Lilis Endang Wijayanti, 2)

Fran Sayekti, 3)

Reschiwati, 4)

Dyah Pratita ................................ 33

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20 February 2020

THE EFFECT OF NON-PERFORMING LOANS ON CASH RATIO AT BPR

BANK KERTARAHARJA 1)

Winna Roswinna, 2)

Feby Febrian, 3)

Agustina granit, 4)

Maria Lusiana yulianti, 5)

Anne Lasmininggrat .............................................................................................................. 34

INDONESIAN COMPANIES LEARNING CULTURE ANALYSIS IN

INDUSTRIAL ERA 4.0

Anita Silvianita ........................................................................................................................ 35

A CONTENT ANALYSIS: THE VISION STATEMENTS OF HIGHER

EDUCATION INSTITUTIONS IN INDONESIA 1)

Chit’Jna Amary Kumang, 2)

Eeng Ahman ............................................................................ 36

DESIGNING A PERFORMANCE APPRAISAL SYSTEM FOR MANAGEMENT

CONSULTANT OFFICE “D” 1)

Susanto, 2)

Noviaty Kresna Darmasetiawan .......................................................................... 37

POLITICAL MARKETING IN THE ELECTION FOR GOVERNOR IN THIS

DIGITAL AGE 1)

Reynold William, 2)

Nur Endah Retno Wuryandari .............................................................. 38

CONCEPTUAL GREEN DEVELOPMENT IN ORGANIC PRODUCT: A

CONSUMER BEHAVIOR APPROACH 1)

Diana Lutfiana, 2)

Nur Endah Retno Wuryandari .................................................................. 39

IMPLEMENTATION OF ERGONOMICS IN THE WORK ENVIRONMENT

FOR EMPLOYEE HEALTH AND SAFETY 1)

Rangga Gamayudha, 2)

Mokh. Adib Sultan .......................................................................... 40

THE URGENCY OF PERSONALITY AS A MEDIATOR THE INFLUENCE OF

TRANSFORMATIONAL LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP

BEHAVIOR 1)

D. Sujono, 2)

Agung Darmawan Buchdadi, 3)

Kosasih Kosasih, 4)

Billy Tunas, 5)

I Ketut R Sudiarditha ............................................................................................................ 41

KNOWLWEDGE OF TAXATION AND FISCUS SERVICE FOR TAXPAYERS

COMPLIANCE 1)

Kartika Pratiwi Putri, 2)

Meita Chandra Devi, 3)

Dodi Tisna Amijaya .................................. 42

ANALYSIS OF THE COMPETITIVE PERFORMANCE OF EXPORTING

TEXTILE AND CLOTHING PERFORMANCE INDONESIA, CINA AND INDIA

WORLD MARKET 1)

Bambang Susanto, 2)

Sukadwilinda ....................................................................................... 43

TRANSPARENCY OF PROCUREMENT PROCESS AT THE MINISTRY OF

FINANCE OF THE REPUBLIC OF INDONESIA 1)

Aryanti Ratnawati, 2)

Audita Setiawan, 3)

Ferry Fiardiani Taufik, 4)

Louisiani Mansoni I .... 44

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20 February 2020

THE EFFECTS OF CONTENT AND INFLUENCER MARKETING ON

PURCHASING DECISIONS OF FASHION ERIGO COMPANY 1)

Yodi H.P, 2)

Widyastuti S, 3)

Laili S. N ................................................................................. 45

WHAT ARE MOTIVATION AND RECOMMENDATION FOR

CROWDFUNDING DONATION BASED DISCLOSURE IN INDONESIA ?

Ruli Bestari .............................................................................................................................. 46

THE EFFECT OF CORPORATE SOCIAL RESPONSIBILITY AND RISK

PROBABILITY ON INCOME IN THE FOOD AND BEVERAGE SUB SECTOR

LISTED ON THE INDONESIA STOCK EXCHANGE FOR THE PERIOD 2013-

2018 1)

Deni Sunaryo, 2)

Shofa Agustiani Putri .................................................................................. 47

ANALYSIS OF CONSUMER PERCEPTIONS OF SERVICE QUALITY OF

DRINKING WATER COMPANIES 1)

Handry Sudiarta Athar, 2)

Himawan Sutanto, 3)

Iwan Kusmayadi .......................................... 48

ANALYSIS OF FACTORS INFLUENCING CONSUMER DECISIONS WHEN

CHOOSING LIEN SERVICES AT PEGADAIAN PUBLIC CORPORATION IN

EAST LOMBOK

Handry Sudiarta Athar ............................................................................................................. 49

FOREIGN TOURIST’S FOOD PREFERENCES IN LOMBOK: A QUALITATIVE

RESEARCH IN CUSTOMER BEHAVIOR 1)

Handry Sudiartha, 2)

Lady Faerrosa Josman, 3)

Hermanto .................................................... 50

INFLUENCE OF SOCIAL ECONOMIC FACTORS AND THE IMPLEMENTATION

OF AGRICULTURAL TECHNOLOGY TOWARD ORANGE CROP

PRODUCTIVITY 1)

Euis Dasipah, 2)

R. Budiasih, 3)

Tita Rostikasari .................................................................. 51

BUILDING COMPETITIVE SHARED LEADERSHIP TO IMPROVE THE

PERFORMANCE OF SOUTH SUMATERA PROVINCE GOVERNMENT 1)

Ahmad Rizali, 2)

Badia Perizade, 3)

Sulastri, 4)

Agustina Hanafi .......................................... 52

THE ROLE OF RESEARCH COMPETENCIES AND PUBLISHING

COMPETENCIES ON RESEARCH PERFORMANCE OF THE LECTURERS IN

PRIVATE UNIVERSITIES IN BANDUNG

Saptono Kusdanu Waskito ....................................................................................................... 53

REVIEW AND ANALYSIS: THE INFLUENCE OF RELATIONSHIP QUALITY

AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS

IMPLICATIONS ON LOYALTY 1)

Lois frederik, 2)

Deden Komar Priatna, 3)

Winna Roswina ................................................... 54

EFFECT OF WORK COMPENSATION AND MOTIVATION TOWARDS

PRODUCTIVITY OF WORKERS (A SURVEY IN PT. NECIS INDAH

CEMERLANG BANDUNG) 1)

Deden Komar Priatna, 2)

Devia Indriyani, 3)

Winna Roswinna ............................................ 55

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20 February 2020

THE EFFECT OF WORK SATISFACTION AND ORGANIZATIONAL

COMMITMENT ON TEACHER TURNOVER INTENTION IN CAHAYA

MAITREYA INSTITUTION IN PALEMBANG

1) Iwan Suwantono Kusuma, 2) Lin Yan Syah, Yessy 3) Widiastuty ..................................... 56

THE DETERMINANT FACTOR OF THE TEKSTIL COMPANIES

PERFORMANCE

Erwin Situmorang .................................................................................................................... 57

E-COMMERCE AS A TECHNOLOGICAL INNOVATION STRATEGY OF

ENTREPRENEURS IN BANDUNG TO INCREASE SALES IN DIGITAL ERA 1)

Nining Harnani, 2)

Rudi Suprianto Ahmadi, 3)

Nana Suhana, 4)

Luthfi Setiadiwibawa ........ 58

BUILDING MOTIVATION FOR ENTREPRENEURIAL DECISIONS THROUGH

DIGITAL STARTUP 1)

Henry Mappesona, 2)

Doris Padmini S. Selvaratnam, 3)

Datin Shamshubaridah Ramlee, 4)

Datuk Dr.Muhammad Hussin ............................................................................................... 59

PRODUCTIVITY MODEL THROUGH HR DEVELOPMENT,

ORGANIZATIONAL SUPPORT, AND PRODUCTIVITY AND ITS IMPACT ON

PERFORMANCE (Case Study of Lecturers in Padang City Indonesia) 1)

Richardo, 2)

Madya Datuk Dr Muhammad Hussin, 3)

Muhammad Helmi Bin Norman ...... 60

BUILDING TEACHER DISCIPLINE THROUGH ANALYSIS OF

ORGANIZATIONAL CULTURE AND MOTIVATION (CASE STUDY AT SMK

MITRA KARYA KARAWANG)

1)

Rajab Moh, 2)

Munawar N.A. ................................................................................................ 61

MODEL OF STUDENT INVESTMENT INTENTION WITH FINANCIAL

KNOWLEDGE AS A PREDICTOR THAT MODERATED BY FINANCIAL

SELF-EFICACY AND PERCEIVED RISK 1)

Ryan Elfahmi, 2)

Ikin Solikin, 3)

Nugraha ............................................................................. 62

GREEN BRAND EFFECTS ON GREEN PURCHASE INTENTION (RESTORAN

KEHIDUPAN TIDAK PERNAH BERAKHIR) 1)

Agus Maolana Hidayat, 2)

Rennyta Yusiana, 3)

Arry Widodo, 4)

Prima Kusuma

Oktaviani .................................................................................................................................. 63

SOFT SYSTEM METHODOLOGY APPROACH FOR THE IMPLEMENTATION

OF CONSTRUCTION PLANNING MANAGEMENT CONSULTANTS 1)

An An Anisarida, 2)

Syapril Janizar ...................................................................................... 64

MILLENNIALS: THEIR FINANCIAL LITERACY AND DECISION MAKING 1)

Arie Widyastuti, 2)

Ratna Komara, 3)

Layyinaturrobaniyah ................................................. 65

THE ROLE OF ORGANIZATIONAL CULTURE, MOTIVATION, AND

TRAINING, IN ORDER TO INCREASE EMPLOYEE PERFORMANCE AT THE

REGIONAL DEVELOPMENT PLANNING BOARD OF WEST JAVA

PROVINCE

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20 February 2020

1) Tanto Sriyono Suhodo,

2) Deden Komar Priatna,

3) Tunggul Harymurtie ............................ 66

INTEGRATED ISLAMIC SCHOOL MARKETING STATEGIES THROUGH

THE INTERNET IN 4.0 ERA 1)

Muhammad Sajirun, 2)

Lin Yan Syah, .................................................................................. 67

THE EFFECT OF LIQUIDITY AND WORKING CAPITAL ON FIRM VALUE

WITH PROFITABILITY AS A MODERATING VARIABLE ON

MANUFACTURING COMPANIES LISTED ON THE INDONESIAN STOCK

EXCHANGE 1)

Ronni Andri Wijaya, 2)

Desi Permata Sari , 3)

Hanna Pratiwi, 4)

Yosi Yulia, 5)

Riska Maiputri Yengsih ........................................................................................................ 68

DYNAMICS OF CHARACTER EDUCATION THROUGH THE OUTBOUND

TRAINING ACTIVITIES FOR STUDENTS ON THE CAMPUS 1)

Ryan Firdiansyah Suryawan, 2)

Dewi Dyah Widyastuti ....................................................... 69

GREEN HUMAN RESOURCE MANAGEMENT, CUSTOMER

ENVIRONMENTAL COLLABORATION AND THE ENABLERS OF

EMPLOYEE GREEN EMPOWERMENT: ENHANCHING AN

ENVIRONMENTAL PERFORMANCE 1)

Arry Hutomo, 2)

Nandan Limakrisna, 3)

Ilham Sentosa, 4)

John Lee Kean Yew .................. 70

ANALYSIS OF THE IMPLEMENTATION OF GOOD CORPORATE

GOVERNANCE BASED ON ASEAN CORPORATE GOVERNANCE

SCORECARD: CASE STUDY PT JAKARTA PROPERTINDO (PERSERODA) 1)

Ferry Hutapea, 2)

Ancella A. Hermawan .............................................................................. 71

THE ROLE OF MANAGEMENT IN CORPORATE GOVERNANCE ON THE

QUALITY OF FINANCIAL STATEMENT AND INVESTOR REACTION 1)

Devica Pratiwi, 2)

Syane Mulyawan, 3)

Zefanya Evans Lino ................................................ 72

MODEL OF ENTREPRENEURIAL MARKETING ON WOMENPRENEUR 1)

Aldina Shiratina, 2)

Yanto Ramli, 3)

Nia Kusuma Wardhani, 4)

Nandan Limakrisna ........... 73

A MODEL HOW TO CREATE SOCIAL VALUE ADDED FOR COMPANY IN

INDONESIA

Maharani Rahma ...................................................................................................................... 74

THE ROLE OF MOTIVATION ON ORGANIZATIONAL COMMITMENT OF

MANAGEMENT PROGRAM S1 LECTURERS AT PRIVATE UNIVERSITIES IN

THE CITY OF BANDUNG

Muji Rahayu............................................................................................................................. 75

EFFECTIVENESS AIS ON THE USER SATISFACTION, REAL TIME

REPORTING TO THE ORGANIZATIONAL IMPACT 1)

Meita Candra Devi, 2)


Dodi Tisna Amijaya, 4)

Hendri Maulana .... 76

THE STRUGGLE OF HUMAN RIGHTS DIPLOMACY OF INDONESIAN

COUNTRY CITIZENS DEATH PENALTY IN ASIA COUNTRIES

Patricia Robin........................................................................................................................... 77

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20 February 2020

THE INFLUENCE OF TOP MANAGEMENT TEAM (TMT) DIVERSITY ON

CORPORATE PERFORMANCE IN SOEs THAT HAVE BEEN HOLDING IN

INDONESIA 1)

Permana, E, 2)

Widyastuti, S, 3)

Qosasi, A ............................................................................ 78

MODEL OF ENTREPRENEURIAL INTENTION OF FACULTY OF

ECONOMICS STUDENT OF MERCU BUANA UNIVERSITY, JAKARTA,

INDONESIA 1)

Ahmad Hidayat Sutawidjaya, 2)

M. Havidz Aima, 3)

Lenny C Nawangsari, 4)

Ma Ying ..... 79

MULTIPLE REGRESSION ANALISYS: DETERMINANT ON PROFITABILITY

AT ISLAMIC COMMERCIAL BANKS IN INDONESIA 1)

Dodi Tisna Amijaya, 2)

Siti Komariah, 3)


Meita Chandra Devi ..... 80

THE PRICE MECHANISM FUNCTION OF CURLY RED CHILLY IN THE

CENTER OF PRODUCTION AND WHOLESALER (The Case of Curly Red Chili

Marketing at the Cikajang Garut Production Center and Kramat Jati) Wholesaler

Market 1)

Dety Sukmawati, 2)

Ning Srimenganti, 3)

Ida Marina ........................................................... 81

OVERVIEW OF INCOME TAX ON MORE VAT DIFFERENCES IN VEHICLE

USED MOTOR VEHICLE SALES 1)

Waidatin Nur Azizah, 2)

Suparna Wijaya ............................................................................. 82

POTENTIAL ANALYSIS AND SUPERVISION OF VAT ON THE UTILIZATION

OF DIGITAL CONTENTS (CASE STUDY: STEAM PLATFORM) 1)

Suparna Wijaya, 2)

Naufal Nur Setyo, 3)

Waidatin Nur Azizah ............................................ 83

THE INFLUENCE OF JOINT STOCK PERICE INDEX, CURRENT MONEY,

AND IMPORT VALUE ON VAT RECEIPT IN INDONESIA 1)

Suparna Wijaya, 2)

Utari Ayu Surinawa, 3)

Waidatin Nur Azizah ........................................ 84

ANALYSIS OF ORGANIZATIONAL COMMITMENT THROUGH OCB ON

EMPLOYEE PERFORMANCE

Muhammad Ridwan ................................................................................................................. 85

LECTURER PERFORMANCE MODEL: COMPENSATION, WORK

DISCIPLINE AND ORGANIZATIONAL COMMITMENT ANALYSIS (Case

Studi in Universitas Putra Indonesia YPTK Padang)

Siti Rizki Mulyani .................................................................................................................... 86

INDONESIA SOEs BUILDING COMPETITIVE ADVANTAGE 1)

Lenggogeni, 2)

Nandan Limakrisna ...................................................................................... 87

SEM PLS ANALYSIS OF TRAINING AND COMPETENCY OF EMPLOYEE

QUALITY AND EMPLOYEE PRODUCTIVITY: CASE STUDY BANK NAGARI

WEST SUMATERA 1)

Agussalim M, 2)

Novi Yanti, 3)

Shirley Atika Sari ............................................................... 88

xiii


20 February 2020

EVENT STUDY OF IPO IN INDONESIA: PUMP-AND-DUMP STRATEGY

ANALYSIS 1)

Eka sudarmaji, 2)

Sri Ambarwati, 3)

Aulia Keiko Hubbansyah, 4)

Shinta Budi Astuti.......... 89

INTERCORRELATION OF INSOMNIA, SLEEP DURATION, INTERNET

DURATION AND INTERNET ADDICTION ON MILLENNIAL IN JAKARTA 1)

Hendro P., 2)

Mahargyantari P. D., 3)

Nadia ........................................................................... 90

THE ANALYSIS OF THE INFLUENCE OF RUNNING COST, SHORE COST,

LABOR COST, AND SALES TOWARDS PROFITABILITY AT THE PURSE

SEINE CAPTURE FISHERIES BUSINESS UNITS IN THE DISTRICT OF

SERAM BAGIAN BARAT 1)

Lilian Loppies, 2)

Maria J.F Esomar, 3)

Evracia Turukay .................................................... 91

THE INFLUENCE OF ORGANIZATION CULTURE AND WORK

MOTIVATION TOWARD THE EMPLOYEE PERFORMANCE 1)

Sari Laelatul Qodriah, 2)

Anne Lasminingrat, 3)

Puspa Dewi Yulianty ............................... 92

ANALYSIS OF THE EFFECT OF ABSORBTIVE CAPACITY ON THE

PERFORMANCE OF S1 MANAGEMENT STUDY PROGRAMS IN HIGHER

EDUCATION SERVICE INSTITUTION IV WEST JAVA

Maryani .................................................................................................................................. 93

THE EFFECT OF SHOPEE CONTENT ON CUSTOMER PURCHASE

DECISIONS 1)

Ramayani Yusuf, 2)

Heny Hendrayati ..................................................................................... 94

GREEN SUPPLY CHAIN MANAGEMENT AT CULINARY SMALL BUSINESS:

SOME NOTES TO CONSIDER 1)

Dina Mellita, 2)

Sabeli Aliya, 3)

Efan Elpanso ....................................................................... 95

DETERMINANTS OF RISK REPORTING : EVIDENCE FROM INDONESIA 1)

Lailah Fujianti, 2)

Florida Aryani, 3)

Amelia Damayanti ...................................................... 96

THE INFLUENCE OF ISLAMIC ATTRIBUTE VALUES AND DESTINATION

REPUTATION ON THE REVISIT INTENTION TO HALAL TOURISM

DESTINATION OF JAKARTA

Yunni Indrani Widjaja ............................................................................................................ 97

THE INFLUENCE OF ISLAMIC ATTRIBUTE VALUES AND DESTINATION

REPUTATION ON THE REVISIT INTENTION TO HALAL TOURISM

DESTINATION OF JAKARTA 1)

Khalid Aziz, 2)

Soeratno, 3)

Sri Ambarwati.............................................................................. 98

xiv


20 February 2020

The Papandayan Hotel Bandung, 20 February 2020 1

EFFECT OF ASSOCIATION BRAND, QUALITY PRODUCTS / SERVICES AND

PROMOTION OF AWARENESS THROUGH MUSLIM HALAL CONSUMER

CONFIDENCE BRAND J.CO DONUTS AND BREADTALK

Muhammad Aria Wahyudi

Postgraduate Doctoral Program, Universitas YAI Persada Indonesia, Jakarta

Link Journal: https://dinastipub.org/DIJDBM/article/view/156

E-mail:

[email protected]

https://www.dicdbm.com/

Abstract: Along with the growing Muslim population in

Indonesia has increased the potential for halal products

were great, the context of the recognition of halal food

needs to be examined further. Halal products should be

recognized as a symbol of cleanliness, safety, and high

quality for Muslim consumers (Merican, 1995). Until

now though there is plenty of halal food and many

research reports about the halal food market, but the

study of the theory of purchasing kosher food is very rare

(Natural & Suyuti, 2011). To boost economic growth

through the development of halal products, it must know

the level of awareness in Indonesia Muslim behavior as

consumers of halal products. Awareness is the ability to

perceive an event as well as the object, which implies the

concept of understanding and perception of the event or

subject. In a promotional message to shape perceptions

and consumer confidence, the promotional messages

tailored to the intended target market and the moment or

timing. The brand promotion that is directed to the target

market will very influence awareness Muslim Halal

consumer perception of the brand or the product.

Hereinafter Process author, execute collection primary

data related to Halal Awareness and Brand Trust for

Muslim respondents younger age (18 years to 35 years),

with a predominance of middle class living in Jakarta and

surrounding areas. This initial survey for identifying

problems Halal Awareness and Brand Trust of 70

respondents then customized promotional messages to

the intended target market and the moment or timing.

Keywords: Promotions, Kosher Products, Awareness,

Confidence In The Brand


THE INFLUENCE OF RETURN ON INVESTMENT, CURRENT RATIO, DEBT TO

EQUITY RATIO, EARNING PER SHARE, AND FIRM SIZE TO THE DIVIDEND

PAY OUT RATIO IN BANKING INDUSTRIES LISTED AT INDONESIA

STOCK EXCHANGE PERIOD 2013-2018

Zara Tania Rahmadi

Faculty Economics, Galileo College of Economics, Batam, Indonesia


E-mail:

[email protected]


Abstract: The purpose of this research is to examine

factors that effect dividend payout ratio in banking

industries. These factors include return on investment,

current ratio, debt to equity ratio, earning per share, and

firm size. The sample are banking industries which are

listed in Indonesia stock exchange, with purposive

sampling method. The company which are including the

criteria of sample are 9 banking. Statistic method that

that use is multiple regression. The result can be

summarized as follow. First, return on investment do not

significantly influence dividend payout ratio. Second,

current ratio do significantly influence dividend payout

ratio. Third, debt to equity ratio do significantly influence

dividend payout ratio. Fourth, earning per share do

significantly influence dividend payout ratio. Fifth, firm

size do significantly influence dividend payout ratio.

Keywords: Return On Investment, Current Ratio, Debt

To Equity Ratio, Earning Per Share, Firm Size Dividend

Payout Ratio


EFFECT ON THE PROMOTION AND PRICE ON DECISION TO PURCHASE OF

RAILWAY AIRPORT TRANSPORT TICKETS

1)

Rita Zahara, 2)

Noor Sembiring 1)

College of Economics Business Development and Management, Jakarta, Indonesia 2)

Tama Jagakarsa University, Jakarta, Indonesia


E-mail:

[email protected]


Abstract: The purpose of this study was to determine

whether the promotions and price direct significant

effect on purchasing decision of Railway transport

service. This research was conducted by taking a

sample of 96 respondents from a population of 2,000

passenger railway service. Data for this study were

collected using questionnaires and analyzed by

descriptive methods, multiple linear regression,

hypothesis testing is used partially t-test and F test to

test simultaneously with a significance level of 5%.

Results from this study are the promotion of a

significant effect on purchasing decisions. Price

significant effect on purchasing decisions.

Simultaneously sale prices and promotion have

significant influence on purchasing decisions.

Keywords: Promotion, Price, Purchase Decision


ANALYSIS OF THE FOUR LEVERS OF CONTROL APPROACH IN THE

MANAGEMENT CONTROL SYSTEM IN FAST FOOD COMPANIES:

CASE STUDY AT PT LTI

Tamara Saraswati

University of Indonesia, Jakarta, Indonesia

Link Journal: https://dinastipub.org/

E-mail:

[email protected]


Abstract: The concept that underlies a fast food

restaurant is how a restaurant can get high sales volume

at a low cost. It applies self-service methods and a non-

professional store workforce, yet supported by modern

and productive technology. In Indonesia, the growth and

development of fast-food restaurants are very promising,

as evidenced by the proliferation of fast-food restaurants

everywhere. PT LTI is one of the pioneers in Korean

fast-food restaurant which entered the Indonesian market

since the beginning of 2012 that offers a unique taste of

Korean wrapped in the concept of fast food, which is an

advantage for the Company. Yet, PT LTI's financial

report recorded loss for seven consecutive years since

2012. With its unique products and supportive market

conditions, PT LTI should not experience profitability

issues. This study aims to analyze the management

control system applied by PT LTI using the four levers of

control approach, namely belief systems, boundary

systems, diagnostic systems, and interactive control

systems. The study was conducted using the case study

method and using interviews, focus group discussions,

and questionnaires to obtain the data and information

needed. The results of this study indicate the problems

that occur to PT LTI are mainly caused by the

inadequacy of the management control system's

application in analysis using the four levers of control

approach. The Company nearly does not apply

interactive control systems and has a very weak

diagnostic system. These two problems make it hard to

compare and measure the actual performance of the firm,

which will impact the strategy determination and target

settlement.

Keywords: Management Control System, Levers Of

Control, Fast Food Restaurant


ANALYSIS THE IMPLEMENTATION OF BALANCED SCORECARD FOR

ANNUAL BUDGET ACTIVITIES AND BUDGETS IN HEALTH SCIENCE:

CASE STUDY AT UNIVERSITY OF INDONESIA

Cindita Vaniakauliqa S

University of Indonesia, Jakarta, Indonesia


E-mail:

[email protected]


Abstract: One of the measures of performance based

budgeting can be applied by using the balanced scorecard

as a framework. The Balanced Scorecard University of

Indonesia (UI) has four perspectives namely

Stakeholders, Internal Business Process, Learning &

Growth and Financial in accordance with Tridharma UI.

Furthermore, from four perspectives that will be derived

indicators that have been determined by the university

will be cascaded to the faculties and Administrative

Centers of UI including the Health Sciences Cluster of

the University of Indonesia (RIK UI). After that RIK UI

will determine its own indicators and programs in each

planned activity. There is a significant change in the

process of preparing the Activity Plan and Budget at RIK

UI before and after using the balanced scorecard. Before

the implementation of the balanced scorecard, RIK could

not determine the priority list of program activities and

the budget. The performance of each activity program

that has been carried out also does not have a clear

report. As a result, RIK UI plans a lot of programs that

are not optimal in its implementation. The program of

activities made less than optimal results in output that is

not in accordance with the targets of UI's strategic

objectives and less optimal absorption of the budget at

RIK UI. The study was conducted using the case study

method and using interviews and data analysis needed.

The results of this study indicate that problems occur in

RIK due to limited units when accessing the balanced

scorecard UI so that the determination of programs and

activities is often not appropriate and the budget is not

well absorbed.

Keywords: Balanced Scorecard, Planning, Budgeting,

University Of Indonesia


APPLICATION OF MEASUREMENT USING THE KEY PERFORMANCE

INDICATORS METHOD IN RISK MANAGEMENT REPORTS WITH

SELF-ASSESSMENT ; CASE STUDY OF GENERAL

INSURANCE COMPANY PT X

Cahyo Anggoro

Universitas Indonesia, Jakarta, Indonesia


E-mail:

[email protected]


Abstract: The ideas is about PT X a general insurance

company does not yet have a formal risk measurement

method in its risk management report, so in this study the

author offers the Key Performance Indicator (KPI)

method as a quantitative calculation parameter for the

application of risk management reports by self-

assessment. Quantitative results from the calculation of

Key Performance indicators are used to help scale the

qualitative level of each risk requested in the risk

management report. In addition, the Key Performance

Indicator meets the requirements of the method that is

allowed to be used in making risk management reports by

self-assessment, which is a certain method that is

measureable and can be well documented.. The study

was conducted using the case study method and this

research is a descriptive analysis with a case study

research method, where this research examines a

particular case or phenomenon that exists in non-bank

financial companies (insurance) which is carried out in

depth to study the background, circumstances, and

interactions that occur. The results of this study is

indicate Key Performance Indicators study are expected

to increase knowledge and understanding related to risk

measurement and formulation of corporate strategic

planning. felt as a necessity for companies to understand

current risk management and make future improvements

Keywords: Key Performance Indicators, Risk

Management, Insurance Company


ANALYSIS OF RISK MANAGEMENT IMPLEMENTATION AND INTERNAL

AUDIT’S ROLE IN RISK MANAGEMENT AT PQR COMMISSION

1)

Anggraeni Puspita Sari, 2)

Robert Porhas Tobing



E-mail:

[email protected]

[email protected]


Abstract: Each organization faces an uncertainty

that manifests to opportunities and threats in an

effort to achieve goals and objectives. The source of

an uncertainty from internal or external environment

encountered in operating. It is also known as risks

that must be managed to give a good assurance to

reach the goals and objectives. PQR Commission as

an institution formed under Law, aims to improve of

efficiency and effectiveness of efforts to eradicate

corruption. PQR Commission is an independent

state institution, which in carrying out its duties and

authority is free from any power. But that cannot

makes the PQR Commission free from uncertainty.

The PQR Commission has realized the need to

control risk in 2012. However, the implementation

of risk management started since 2015. This study

aims to analyze of risk management implementation

and internal audit’s role in risk management at PQR

Commission. This research uses descriptive

analytical method with data triangulation technique

collection. The results of this study indicate that the

implementation of risk management at PQR

Commission has not been effective enough, which

is the main obstacle is the commitment of the

leadership and awareness of risk at all levels of the

organization that is still low. The Directorate of

Internal Monitoring as an internal auditor has also

not been effective in carrying out its role in

developing risk management, especially in giving

assurance in risk management. Finally, these risks

cannot be considered by the organization in carrying

out its business processes.

Keywords: Risk Management, Internal Audit,

Internal Control, Law, State Institution

Themes: Internal Control


ANALYSIS OF GOVERNMENT INTERNAL CONTROL SYSTEM OF GOVERNMENT

OF DKI JAKARTA PROVINCE: CASE STUDY ON THE MANAGEMENT OF

RECEIVED AND RECEIVABLE VEHICLE TAXES

Alvie Ananta Rammang



E-mail:

[email protected]


Abstract: Management of receipts and receivables of

Vehicle Tax / Pajak Kendaraan Bermotor (PKB) in the

Government of DKI Jakarta is carried out by the Badan

Pajak dan Retribusi Daerah (BPRD). In its implementation,

the BPRD has a work unit that is specialized in collecting

PKB, namely the Unit Pelayanan Pajak Kendaraan

Bermotor (UP PKB). UP PKB is led by one Unit Head. UP

PKB is incorporated in the Sistem Administrasi Manunggal

Satu Atap (Samsat) which also includes Police and PT. Jasa

Raharja. Samsat serves the issuance of Surat Tanda

Kendaraan Bermotor (STNK), PKB, BBN-KB, and

mandatory donations for road traffic accident funds/

Sumbangan Wajib Dana Kecelakaan Lalu Lintas Jalan

(SWDKLLJJ). This study aims to analyze the

implementation of the Government Internal Control System

as regulated in Peraturan Pemerintah No. 60 Tahun 2008

related to the management of receipts and receivables of

PKB. This research uses descriptive analysis method with a

case study approach. BPRD has carried out internal control

activities to ensure optimal performance in terms of

managing receipts and receivables. However, the

implementation of internal control is not optimal enough.

This is because some SPIP elements have not been

implemented well. The results of the analysis of the control

environment elements are the organizational structure and

the number of UP PKB not in accordance with needs. The

element of risk assessment has not been running optimally

as a whole. The elements of control activities have not been

optimally implemented in terms of controlling the accuracy

of the data and information from their system data and lack

of internal control documentation. The information and

communication elements have not been optimally

implemented in terms of the development of information

systems. The monitoring element has been carried out

adequately but needs strengthening.

Keywords: Internal Control, Government Internal Control

System, Motor Vehicle Tax


EFICIENCY AND COST OF QUALITY FOR METAL COATING PT T

1)

FW Almasih, 2)

TH Secokusumo



E-mail:

[email protected]


Abstract: The high cost of maintaining industrial

equipment results in many companies trying to make cost

reductions for the maintenance of their equipment,

especially machine parts that move and wear out quickly

due to friction or as a result of the production process.

But actually there is technology that can handle this

problem, especially tool parts made of steel commonly

called coatings. Coating is a coating process for steel

materials that are worn or corrosion. One of the

technologies used is thermal spray. Coating treatment for

now is still considered relevant enough to be considered

as a cost reduction method, because with this coating

wear and corrosion tools can still be optimized for use as

long as the basic material of steel which is a coating

media is still feasible and not weathered. This is because

weathered material can no longer absorb coated material

or can peel. The industries that commonly use this

coating service are the oil, gas, power and other large

industries. PT T has a constraint that is Thermal spray

coating is still limited in its application because it can

only be applied to metalic coatings only. The high

investment and materials related to this coating service

need to be analyzed the cost efficiency of these services

using Total Quality Management and Cost of Poor

Quality analysis. From the results of this study note that

by redesigning and analyzing Total Quality Management

and Cost of Poor Quality and repairing JWO the

company can reduce losses from the high risk of

reworking for work that has finished the coating process.

Keywords: Cost of Poor Quality, Thermal Spray

Coating, Total Quality Management


THE ADVANTAGES OF IMPLEMENTATION OF INTEGRATED MANAGEMENT

SYSTEM ON ISO 45001, AND ISO 14001 IN MANUFACTURING INDUSTRY

1) Yuni Pratikno,

2) Kusnadi

Sekolah Tinggi Manajemen IMMI, Jakarta, Indonesia


E-mail:

[email protected]


Abstract: Integrated management system (IMS) can

integrate several management systems in companies such

as: Environmental Management Systems (ISO 14001:

2015) and Occupational Health and Systems Safety

Management (ISO45001:2017). The purpose of this

study is to answer the question of what and how to

implement IMS policies in industrial companies in the

fields of occupational safety, occupational health and

environmental sustainability. This IMS implementation

research was conducted on a manufacturing industry that

has implemented IMS. The research method is conducted

with qualitative methods with CIPP evaluative model

(Context, Input, Process, and Product). This study

succeeded in uncovering the implementation of IMS in

the manufacturing industry which was investigated that

the IMS had been fully implemented in the Occupational

Health and Environmental Management and Safety

System (HSE). The IMS is implemented at the policy

level or management commitment (context), HSE

planning (Input), operational implementation (process),

HSE monitoring and evaluation and a review (Product)

for continuous performance improvement.

Keywords: System, Management, Integrated, Industry

Manufacturing


MICRO FINANCE INSTITUTION AND ITS DOUBLE IMPACT MISSION: A

LITERATURE REVIEW

Chaerani Nisa

Faculty of Economy and Business, University of Pancasila, Jakarta, Indonesia

Link Journal: https://dinastipub.org/DIJEMSS/article/view/165

E-mail:

[email protected]


Abstract: Micro Finance Institution giving service to

low to middle-income communities operate in suburban

or village area. They have many contributions to

financial inclusion regarding providing access to poor

people. On the other hand, they also have a profit

mission to make their institution sustain and not depend

on the donor or government subsidies. This research

tries to find out the literature revies that discuss related

to this topic.

Keywords: Micro Finance, Financial Inclusion, Profit

Mission


BUILDING ON THE VALUE OF STUDENT EXPERIENCE IN HIGHER

EDUCATION

1)

Muji Gunarto, 2)

Ratih Hurriyati 1)

Fakultas Ekonomi dan Bisnis, Universitas Bina Darma, Palembang, Indonesia 2)

Fakultas Ekonomi dan Bisnis, Universitas Pendidikan Indonesia, Bandung, Indonesia


E-mail:

[email protected]

[email protected]


Abstract: The value of higher education services

received by a student or customer is different from other

types of services. The level of experience gained is not

only the learning process in the classroom, but the value

of the experience that can be felt during lectures to

become an alumni. This study aims to build a model that

can create the values of student experience in higher

education. This survey was conducted in the South

Sumatra Province, Indonesia. The sample used was 220

students from 22 universities. The sampling technique

used is stratified random sampling and data analysis uses

structural equation modeling (SEM) analysis. The results

showed that co-creation had a positive and significant

impact on student experience values. Besides that, the

image or reputation of a tertiary institution becomes a

good intermediary variable for the relationship between

co-creation with the value of experience.

Keywords: Co-Creation, Experience Value, Higher

Education Image


TALENT MANAGEMENT AND WORK MOTIVATION TO IMPROVE

PERFORMANCE OF EMPLOYEES

1)

Bella Novinda Damarasri, 2)

Eeng Ahman 1)

Universitas Pendidikan Indonesia, Bandung, Indonesia 2)

Universitas Pendidikan Indonesia, Bandung, Indonesia


E-mail:

[email protected]

[email protected]


Abstract: Purpose - To find out (1) An explanation of

employee performance, (2) describing Talent

Management, (3) an explanation of Work Motivation,

(4) the effect of Talent Management and Work

Motivation on Employee Performance. Design /

Methodology / Approach – This research was conducted

on a sample without random, using descriptive and

verification approaches with explanatory research

methods and data analysis techniques using multiple

linear regression. Finding – Talent Management and

Work Motivation affect to Employee Performance

Originality - The difference is determined in the

independent variables, the object and method of the

study, the population and research sample, the research

period, the measurement instrument and the results of the

research, as well as the theoretical sources based on

international journals and books and research results.

Keywords: Talent Management, Work Motivation,

Employee Performance.


THE INFLUENCE OF INTEREST, JCI, EXCHANGE RATE, ECONOMIC

GROWTH, AND INFLATION ON THE PERFORMANCE OF EMPLOYEES

HEALTH INVESTMENT IN BUKIT ASAM FOUNDATION

Rosaidah Permanasari Sembiring

Jagakarsa Tama University, Jakarta, Indonesia


E-mail:

[email protected]


Abstract: This study aims to determine the effect of

interest rates, JCI, Exchange Rate, Growth Economy

and Inflation on Investment Performance Employees

Health Foundation Bukit Asam. In this study,

researchers used a regression method with a quantitative

approach. The comparative research hypothesis is a

hypothesis formulated to provide answers to the issues

that are of influence. The population in this study were

all of Interest Rate, JCI, Exchange Rate, Economic

Growth and Inflation, and investment companies.

Where the data of this study is the Interest Rate, JCI,

Exchange Rate, Economic Growth and Inflation and

investment company 2013 to 2017 period. The test used

to test instrument this research is normality test,

autocorrelation, Multicollinearity, heteroscedasticity.

The results of the study that variable interest rates and a

significant positive effect inverse of


VALUE ANALYSIS SERVICES THROUGH PUBLIC RELATIONS IN MARKETING,

INTEGRATED MARKETING COMMUNICATIONS, AND IMAGE PERSONAL

SATISFACTION TO IMPROVE THE COMMUNITY

Bachtiar Sembiring



E-mail:

[email protected]


Abstract: The problem in this study is an indication of

public dissatisfaction at the performance of West Java

Provincial Parliament, it is seen from the aspiration slow

implementation of the legislative function is less precise,

long aspiration process, and less emotionally satisfying

society. The purpose of this study was to investigate and

analyze: The influence of public relations in marketing,

integrated marketing communications, and personal image

together against the value of service. The influence of

public relations in the marketing, integrated marketing

communication, personal image, and the value of service

together to the satisfaction of the people. The method used

is the method descriptive survey and explanatory survey

method. The type of investigation used is causality, ie the

type of research that suggested a causal relationship

between the independent variable, in this case, the public

relations in the marketing, integrated marketing

communications, and image personal to the dependent

variable, the value of community service and satisfaction.

The unit of analysis of this research is the organization

which meant Governmental Organization (NGO). While

the unit of observation is the chairman/member of the

NGO in West Java as many as 285 people. Managerial

implications of this research is public relations in the

marketing of which is reflected by the "solidify aspirations

of the people" (X4), integrated marketing communication

that is reflected by the "donation for the community"

(X12), and the image of the person being reflected by the

"power of orientation of the party" (X15 ) is proven to

increase the value of the service which is reflected by the

"valuable information" (Y3) with a contribution of 55%.

Public relations in the marketing of which is reflected by

the "solidify aspirations of the people" (X4), integrated

marketing communication that is reflected by the

"donation for the community" (X12), personal image that

is reflected by the "power of party orientation" (X15).

Keywords: Value Services, Public Relations in

Marketing, Integrated Marketing Communications,

Personal Image, Public Satisfaction


RELATIONS EFFECT ON VALUE BRIMOB-POLRES IMPLIES IMAGE

SERVICE AND REGIONAL POLICE

Fatmaita Sembiring


Link Journal: https://dinastipub.org/DIJMS/article/view/161

E-mail:

[email protected]


Abstract: The low image of the local police is still

relatively little known as body protectors, protective,

and public servants allegedly by a given value of the

regional police service are still lacking in the handling

of riots and unrest as well relations police Mobile

Brigade-Police in areas that are still relatively poor. The

purpose of this study is to describe Relationship-Police

Mobile Brigade, Value Services, Police image, and

examine the influence Relations-Police Mobile Brigade

against Value Services and its implications on the image

of the Police Daerah. Metode survey method used is a

descriptive and explanatory survey. The type of

investigation in this study is causality. The analysis unit

of the Police Chief in the West Java Police with a

sample of 35 Chief of Police. The time horizon in this

study was cross-sectional and analytical methods used

and the frequency distribution of path analysis. Based

on the results of research and discussion, it can be found

that Relationship-Police Brimob West Java Police high

reactive, the value of West Java regional police services

has been relatively high, the image of the local police

are already relatively high. relations-Police Mobile

Brigade affects the value of the service, the police

service values affect the image of the police, Brimob

relations-Police and the value of service several

simultaneously affect the image of the police.

Keywords: Relations, Value Services, Police Image


MODEL ANALYSIS OF PURCHASE DECISION

Malikuddin Sembiring



E-mail:

[email protected]


Abstract: The Low light brick purchasing decisions

constructs and real estate companies in Jakarta

Provincial allegedly caused by product, distribution,

promotion and customer value are still low. The

purpose of this research is to Determine and analyze the

effect of product, distribution, and promotion of partial

or jointly to customer value. To Determine and analyze

the effect of product, distribution, promotion and

customer value partially or jointly to the purchasing

decision. The population in this research amounted to

964 project managers of 241 construction and real estate

companies in Jakarta. The method used in this research

method was a descriptive survey and explanatory

survey with a sample size of 295 respondents, and the

data to the analysis methods used are SEM (Structural

Equation Modeling) with 8.70 lisrel use application.

Based on the results of the research, the following

research findings product Obtained a positive and

significant effect on customer value. Distribution of

significant effect on customer value. Promotion

significant effect on customer value. Product,

distribution, and promotion together significant effect

on customer value is equal to 47% while the remaining

53% is influenced by other factors. Partially promotion

of the most dominant effect on customer value. The

product does not affect the purchase decision.

Distribution of positive and significant effect on

purchasing decisions. Promotion of a positive and

significant impact on purchasing decisions. Customer

value of positive and significant effect on purchasing

decisions. Product, distribution, promotion and

customer value together positive and significant effect

on purchasing decisions is equal to 81% while the

remaining 19% are influenced by other factors. Partially

customers value the most dominant influence on

purchase decisions.

Keywords: Product, Distribution, Promotion,Customers

Value, Purchase Decision


FACTORS EXTERNAL AND INTERNAL INDIVIDUAL

ENCOURAGING THE DECISION TO SHOP AT FACTORY OUTLET

Rosmaniar Sembiring



E-mail:

[email protected]


Abstract: Factory Outlet is one type of industry that sells

a wide variety of household purposes, at first the concept,

Factory Outlet (FO) is a store that sells clothing-apparel

export quality factory price/cost, and if you want to

survive in the service industry should have orientation on

customer satisfaction. Along with the increase in world oil

prices have a direct impact on rising prices of basic

commodities, it is at the beginning enough to affect a

decrease in the purchasing power, but gradually Factory

Outlet back in the rush by buyers, it is not separated by the

image FO selling cheap goods and export quality. The

nature of Indonesian society which includes consumer is

increasingly becoming attractive when getting bids from

these outlets, ranging from a discount program or facilities

offered. This makes the writer feel interested in doing

research, because as far as this writer has not found similar

research. Specifically, this study is based on external

factors and internal individual people and their influence

on the decision to shop devoted to consumers who have

been shopping at the Factory Outlet. From the results of

calculation Simple Linear Regression 1, X1 to Y, the

obtained determination coefficient of 0.188 or equal to

18.8%, the figures actually mean the influence of external

factors on the decision-making is 18.8%, 81.2% of other

factors (100 % - 18.8%) can be explained by other factors.

From the results of calculation Simple Linear Regression

2, X2 to Y, the obtained determination coefficient of 0.079

or equal to 7.9%, the figures actually mean the influence

of internal factors on decision making was 7.9%, the other

factor of 92.1% (100 % - 7.9%) can be explained by other

factors. Regression results of the calculation, X1 along X2

to Y, the obtained Effect of external variables to the

variable decision of 0487 or 48.7%. Internal variable to

variable influence decision-making by 0073, or 7.3%. The

influence of external variables and internal variables

together to the variable decision of 0191 or 19.1%. The

influence of other variables outside of this path analysis

model for 0809, or 80.9%.

Keywords: External Factors, Internal Factors, Individual,

Decision


BUILD CUSTOMER LOYALTY HU NEWSPAPER COMPASS

Ulung Sembiring



E-mail:

[email protected]


Abstract: Companies engaged in the industry of

Newspapers in Jakarta faced the problems to maintain and

increase customer loyalty. In strategic marketing, failure

to maintain and increase customer loyalty greatly interfere

with the performance of the company. This is reasonable

because customer loyalty is an important component of

corporate performance. If this happens then the company

will have difficulties in maintaining and developing the

internal resources and advantages. Companies that are not

able to maintain and develop the internal resources and

advantages are threatened with bankruptcy because it will

have implications on revenue. The purpose of this study

was to determine the customer relations HU Compass,

Compass HU determine product attributes, relations

determine the effect of customer and product attributes on

customer value HU Compass, relations determine the

effect of customer and product attributes on customer

loyalty HU Compass. determine the effect of customer

value on customer loyalty HU Compass. The method used

is descriptive and survey method explanatory survey with

a sample size of 70 customers HU Compass in South

Jakarta as the unit of analysis.

Keywords: Relations Customer, Product Attributes,

Customer Value, Customer Loyalty


THE ANALYSIS OF KNOWLEDGE MANAGEMENT PROCESS ON SOFTWARE

DEVELOPMENT PROCESS: A SYSTEMATIC REVIEW

1)

Arief Ramadhan, 2)

Lila Setiyani 1)

Departement Information Technology STMIK ROSMA, Karawang, Indonesia. 2)

Departement Information Systems STMIK ROSMA, Karawang, Indonesia.


E-mail:

[email protected]

[email protected]


Abstract: Software quality is affected by its develop-

ment process. The software development process, in

general, goes through several stages, including project

management, system requirements analysis, architecture,

and design, implementation and testing. On each of these

stages it cannot be separated from the process of

capturing, storing, transferring and sharing knowledge

between the developer and the stakeholders. This

systematic review aimed to analyze the knowledge

management process in the software development

process. In this systematic review we used the Preferred

Reporting Item for Systematic Review and Meta-

Analysis (PRISMA) guidelines. We reviewed twenty-two

works of literature from several publisher sources and

analyzed the knowledge management process in software

development. The analysis revealed that the knowledge

management process has an essential role in improving

the quality of software developed. As a conclusion of this

systematic review, knowledge management is one of the

factors in determining software quality.

Keywords: Software Development, Knowledge

Management Process, PRISMA


THE IMPACT OF MANAGERIAL COMPETENCY OF KINDERGARTEN HEAD

ON IMPROVING PRESCHOOL EDUCATIONAL QUALITY

1) Yessy Widiastuty,

2) Muji Gunarto

1) Management Magister, Universitas Bina Darma, Palembang, Indonesia.

2) Fakultas Ekonomi dan Bisnis, Universitas Bina Darma, Palembang, Indonesia.


E-mail:

[email protected]

[email protected]


Abstract: The managerial competency of the

Kindergarten Head is one of the competencies which is

very closely related to the preschool educational quality

even with the improvement of it. When the head of

kindergarten has managerial competency, she is able to

manage, regulate and move the educational institution

she leads to the maximum in achieving the targets and

ideals of the institution that has been stated in the vision

and mission of institutions with high and measurable

quality of education. This research survey was conducted

in one sub-district in the city of Palembang, South

Sumatra, Indonesia. The samples used were 131

kindergarten heads, teachers and administrative staff

from 12 kindergartens in Ilir Barat 1 district Palembang

city. The sampling technique used is random and the data

analysis used is structural equation modelling (SEM)

analysis. The results show that the managerial

competency of the kindergarten head has a positive and

significant impact on improving the preschool

educational quality , as well as improving the image of

the institution in the community.

Keywords: Competency, Managerial, Kindergarten,

Educational Quality, Preschool Education,


THE ROLE OF INNOVATION FOR THE RELATIONSHIP BETWEEN

CUSTOMER ORIENTATION AND BUSINESS PERFORMANCE AT

PT PEGADAIAN (PERSERO)

1)

Joko Prasetyo, 2)

Syamsurijal AK, 3)

Zakaria Wahab, 4)

Muchsin Saggaff Shihab 1)

Management Doctoral Program Student, Sriwijaya University, Palembang, Indonesia. 2)

Faculty of Economics, Sriwijaya University, Palembang, Indonesia. 3)

Faculty of Economics, Sriwijaya University, Palembang, Indonesia. 4)

Faculty of Economics, Sriwijaya University, Palembang, Indonesia.


E-mail:

[email protected]


Abstract: Facing an increasingly tight global market, PT

Pegadaian (Persero) continues to innovate various

products and services, but its business performance has

not yet satisfied various parties. The purpose of this study

is to determine the role of innovation in the relationship

between customer orientation and business performance.

In addition, also to obtain empirical evidence of the

influence of customer orientation both directly and

indirectly on the business performance of PT Pegadaian

(Persero). The design of this study uses a quantitative

approach with a survey method. This research model is

confirmatory, so the data analysis technique used is the

structural equation model (SEM) with the application of

the LISREL program. The study population was all

customers of PT Pegadaian (Persero) in the Southern

Sumatra Region. The number of research samples is 120

respondents taken by accidental sampling. The results of

this study indicate that the direct influence of customer

orientation on business performance is smaller than

indirectly through innovation. This shows that the

innovation variable is a good mediator for the

relationship between customer orientation and business

performance. The better customer orientation is done, it

will increase innovation, which in turn will affect the

business performance of PT Pegadaian (Persero). The

managerial implication of this research is the need for PT

Pegadaian (Persero), especially in the marketing division

to continue to implement customer-oriented marketing

strategies with various innovations that customers need.

Keywords: Customer Orientation, Innovation, Business

Performance.


DETERMINING BUSINESS CONSTRAINTS AMONG WOMAN ENTREPRENEURS

IN INDONESIA: STUDY FROM LOCAL SMES COMMUNITY

1)

Zulfaa Putri Nabiilah, 2)

Cut Irna Setiawari, S. AB, M.M

1) Telkom University, Bandung, Indonesia.

2) Telkom University, Bandung, Indonesia.


E-mail:

[email protected]

[email protected]


Abstract: The rapid growth in the number of women

entrepreneurs, is not equal with the growth of their

businesses which are relatively slower. The success rate

of women entrepreneurs is still lower than their male

counterpart (Jamali, 2009:3). Same thing that occur to

Benua Citra Niaga (BCNc) as a local SMEs community,

which the majority of its member is women. Only 30% of

178 women entrepreneurs who showed the business

success improvement, while the rest 70% are stagnant.

Thus, this study aims to determine actors that

constraining the business success of women

entrepreneurs under BCNc. This study used quantitative

research method with descriptive-exploratory research.

Sampling technique used was non-probability sampling

with saturation sampling. Thus, all 178 women

entrepreneurs under BCNc used as respondents. Factor

analysis with Principle Component Analysis (PCA)

method used for analyzing data. The findings of this

study indicate that there are 9 dominant factors that

constraining the business success of women

entrepreneurs under BCNc, those are: (1) lack of

networks to financial institution, (2) underestimated in

the business and family environment, (3) personal

doubts, (4) unfavorable business regulation, (5)

unsupportive economic and political environment, (6)

assets price and taxes problem, (7) work-life imbalance

conflict, (8) limited training and community access, and

(9) hiring unqualified employee. While, the most

dominant factor is lack of networks to financial

institution that contribute 73,41% to explain the whole

factor. Expectedly, this study can help the community to

formulate fit strategies that can assist women

entrepreneurs to overcome those various constraints.

Keywords: Business Constraints, Woman Entrepreneurs,

Local Community.


THE IMPLEMENTATION OF SUMBAWA COFFEE TEPAL BRANDING

COMMUNICATION STRATEGY IN BUILDING BRAND AWARENESS

1)

Kartika Ayu Ardhanariswari, 2)

Krisnandini Wahyu Pratiwi, 3)

Ninik Probosari, 4)

Ari Wijayan 1)

Fakultas Ilmu Sosial dan Politik, UPN “Veteran” Yogyakarta,, Indonesia. 2)

Fakultas Ekonomi dan Bisnis, UPN “Veteran” Yogyakarta, Indonesia. 3)

Fakultas Ekonomi dan Bisnis, UPN “Veteran” Yogyakarta, Indonesia. 4)

Fakultas Ekonomi dan Bisnis, UPN “Veteran” Yogyakarta, Indonesia.


E-mail:

[email protected]

[email protected]


Abstract: Indonesia as one of the largest coffee

producing countries in the world, which ultimately

has an impact on the coffee industry and the trend of

consuming coffee. Tepal Coffee as a typical product

of Sumbawa, West Nusa Tenggara has a unique and

superior compared to coffee in other regions. A

National Coffee Board study revealed that it is very

rare that Arabica coffee has a low acidity and is

only found in Tepal Coffee in Sumbawa Regency.

The uniqueness is one of the advantages of Tepal

Coffee which must be raised, branding, and

popularized, so that market demand for Sumbawa

typical coffee will have an impact on improving the

welfare of Sumbawa farmers. The purpose of this

study is to find out how the Tepal Coffee branding

communication strategy in building brand

awareness as a typical product of Sumbawa, West

Nusa Tenggara. The method used in this study uses

qualitative descriptive methods. The result has been

shown that the Implementation of Brand

Communication Strategy of Sumbawa Coffee Tepal

in building awareness has been done by using Brand

visualization with Packaging and brand activation

with advertising, events, direct marketing and Social

Media. The level of brand awareness of Tepal

Coffee Sumbawa is at the level of Brand

Recognition

Keywords: Communication Branding, Brand

Awareness, Coffee, Sumbawa


THE INFLUENCE OF KNOWLEDGE MANAGEMENT ON ORGANIZATIONAL

PERFORMANCE WITH ERP IMPLEMENTATION AS MEDIATOR

1)

Derri Muhammad Ramdani, 2)

Puspo Dewi Dirgantari 1)

Universitas Pendidikan Indonesia, Bandung, Indonesia. 2)

Universitas Pendidikan Indonesia, Bandung, Indonesia.


E-mail:

[email protected]


Abstract: This study examines whether knowledge

sharing has an influence on organizational performance

with enterprise ERP resource planning programs as a

mediator connecting these two variables. ERP system is

unique because requires users who have more

knowledge, in contrast to users who usually do manual

work so special expertise is needed for that. Within the

scope of an integrated system company such as ERP, it

should be socialized to the maximum in order to support

the effectiveness and efficiency of performance which

has an impact on organizational productivity. who is able

to do what the employee is doing so that the sharing

process is hampered. 250 samples were taken at a textile

company in the Bandung area, with a total of more than

500 employees, 250 researchers took as representatives

of the population. Data analysis using SEM (Structure

Equating Model) with the help of SPSS application

researchers can see the relationship of knowledge sharing

and its effect on organizational performance.

Keywords: Knowledge Management, Oragnizational Performance, Enterprise Resource Planning


ANALYSIS OF FACTORS INFLUENCING THE ACCOUNTABILITY OF

VILLAGE FUNDS

1)

R. Budi Hendaris, 2)

Rahmat Siraz 1)

Universitas Jenderal Ahmad Yani, Bandung, Indonesia. 2)

Universitas Jenderal Ahmad Yani, Bandung, Indonesia.


E-mail:

[email protected]


Abstract: To realize good village fund management,

village fund accountability is needed. Accountability is

needed to account for the management of village funds.

As a form of accountability for the management of these

funds, a village financial report was made. This study

aims to analyze whether human resource competence,

application of the village financial system, and

application of the government’s internal control system

affect the accountability of village funds. The research

is descriptive and causal using survey method by

gathering questionnaire from the whole population. There

were 160 respondents who are village fund manager in a

village located in West Bandung Regency. For data

analysis, the study used PLS SEM aided by software

program Smart PLS version 3.0. The result of this

research show that human resource competen

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