thales avionics electrical systems catalog

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Electrical Systems Powerful thinking

Headquarters: Thales Avionics Electrical Systems S.A.S.

41 Boulevard de la République - BP53

78401 Chatou – France

Tel: +33 (0)1 34 80 73 00 – Fax: +33 (0)1 30 71 01 40

North American hub

Thales Avionics Inc.

140 Centennial Avenue

Piscataway Township, NJ 08854 – USA

Tel: +1 (732) 494 1010 – Fax: +1 (732) 494 1421

Asian hub

Thales Aerospace Asia Pte Ltd

21 Changi North Rise

498788, Singapore – Singapore

Tel: +65 6424 7100 – Fax: +65 6424 7101

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T hales Avionics Electrical Systems, a pioneer in the electrical generation and conversion field since 1951, provides a large state-of-the art range

of products. Making its know-how a strength, Thales Avionics Electrical Systems became a reference in aeronautics with a worldwide presence.

Thales Avionics Electrical Systems is one of the world-leading suppliers of electrical systems for commercial and military aircraft, with innovative solutions onboard major recent and ongoing programs including the Boeing 787 Dreamliner, Airbus A380, Airbus A350 XWB and Airbus Military’s A400M military transport. We are deeply involved in the more electrical aircraft transformation and our progressive new electrical solutions are aimed at increasing the reliability, enhancing the dispatchability and reducing the overall mass of power-rated equipment on board aircraft.

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World-class technologies and the combined expertise of 67,000 employees in 56 locally based country operations make Thales a key player in assuring the security of citizens, infrastructure and nations, in all the markets we serve: defence, security, space, aerospace and ground transportation.

Mission

Design, develop, manufacture and support Electrical Power Generation and Power Conversion systems.

■ Economy

■ Passenger flight experience■ Environmental impact

Every 10 seconds a TAES’s product is taking off

Thales Avionics Electrical SystemsYour partner in electrical generation and conversion power solutions

■ Aircraft optimization

Our System approachTaking into account your aircraft-level constraints

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CONVERSION NETWORKS

GENERATION NETWORKS

Auto Transformer Rectifier

Battery Charger

Auto Transformer

Regulated Transformer Rectifier

Static Inverter

Transformer Rectifier

APU Starter/Generator

Battery

Starter/Generator

Engine/APU Start Electronics

Generator Control

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Thales Avionics Electrical Systems overall

GENERATION

Electrical Power Generation Solutionsn DC Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

n AC Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Electrical Power Generation & Start Solutionsn DC Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

n AC Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Electrical Power Start Solutionsn DC Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Solution Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

CONVERSION

Electrical Power Conversion Solutionsn AC to DC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

n AC to AC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

n HVDC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Advanced Electrical Power Conversion Solutions

n Active technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

INNOVATION 28

CUSTOMER SUPPORT 30

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Associated devicesCustomer benefits Key features

■n Generator Control Unit (including BIT functionality)

■n Time between overhaul up to 4,000 FH (brushless)

■n Low DMC

■n High field-proven reliability

■n High dispatchability solutions

■n Adaptable mounting interface

■n Power rating up to 15 kW

■n Nominal rotation speed up to 13,700 RPM

■n Self-cooled

■n Clockwise or counter clockwise rotation

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T hales Avionics Electrical Systems designs Brushless Direct Current Generators for the Aerospace industry. Boosting the latest technological advances,

these generators offer continuous improvement of performance.

Fitted on the engine pad, the Brushless DC generator provides aircraft electrical power at rated voltage (28 Vdc).

Thales high-reliability brushless design allows optimized scheduled maintenance, decreasing the Direct Maintenance Costs (DMC).

■n Thales Brushless DC Generator is a 3-stage brushless machine. The third stage is the electrical power source. It is energized by a 6-pole rotor, delivering rectified DC voltage (via a rectifier bridge) to the aircraft electrical network.

Major References

Challenger 300/350 Family - Falcon 2000 - Gulfstream G280 - HU25 US Coast Guard - Learjet 35/55

Electrical Power Generation Solutions

Brushless DC Generator

■n DGCUSpecifications

p.17

DC Generator

DC Generator GCU/DGCU

DC Generator

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Customer benefits

■n High power to weight ratio

■n Low Direct Maintenance Costs

■n High reliability

■n High overload capability

■n Power from 6 kVA to 150 kVA

■n Equipped with sensors to monitor AC Generator behavior

■n Compact design

■n Disconnect to mechanically separate the generator rotor from the gearbox

■n Cooling: Air or Oil (segregated or shared oil)

Key features


■n Transformer Rectifier Unit

■n Current Transformer Unit

Associated devices

R ecognizing the increasing need for electric power and the breakthrough in technology to variable frequency, Thales Avionics

Electrical Systems delivers a full range of AC generators. Our AC generators are suitable for civil and military applications.

Thales AC generators aim at converting mechanical power from engine into electrical power for the aircraft network applications.

Variable frequency AC generators can be air or oil cooled and have power ratings up to 150 kVA.

■n AC generators are 3-stage, brushless, synchronous machines. Main stage is made of turbo or salient pole wound rotor and 3 phases stator. The excitation stage is made of one permanent magnet generator (PMG) and one exciter connected to rotating Diode Bridge.

Major References

A330 - AC313 - Antonov 140/148 - ATR 42/72 - C27J - Dornier 328 - Mirage 2000 - NH90 - Rafale - SuperPuma - Transall - Tigre Aerolec: A400M - A380

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Electrical Power Generation Solutions

AC Generator

■n GCUSpecifications

p.17

AC Generator

ATRU

RTRUATU

BCU

AC Generator GCU/DGCU

AC Generator

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Customer benefits Key features


■n Battery Charger Unit

■n Current Transformer Unit

Associated devices

■n Reduction of DMC

■n Efficiency: optimized machine for continuous operation at rated load

■n High starting performance

■n IBWI (Integrated Brushwear Indicator) available

■n Optimized scheduled maintenance (Brush change at up to 1,200 FH /TBO up to 2,400 FH)

■n Flexible shaft with damper and shear neck section

■n Speed sensor

■n Self cooling for ground operations

■n Qualified (400 A) TSO-C56b - Up to 55,000 feets - Engine start of Pratt & Whitney 306

T hales Avionics Electrical Systems provides a full range of DC starters-generators optimized for continuous operation. At the state-of-the-art, our DC starters-

generators are design-to-cost for short development lead times.

The starter-generator developed by Thales Avionics Electrical Systems is intended to be used on the platform main engine and/or APU. It ensures the engine starting, then supplies the DC

platform network.

■n Starter-generator is a DC brushed rotating machine, air cooled by input and output forced air ducts in flight, a built-in fan insures the cooling by self-ventilation at ground level.

■n 2 Types of units: - Four pole shunt field machine with commutating poles and with auxiliary serie starting winding.

- Four shunt field starter gene-rator with commutating poles and compensating windings.

Major References

AC313 - ALH - Alpha jet - Ansat - ATR 42/72 - C295 - CN235 - Dornier 328 - EC 120/130/155 - Gulfstream G280 - G200 - HH 65 US Coast Guard - IJT36 - IL114 - Kamov 226 - Mi-38 6 - Y12E - Falcon 20/50/900/2000 Family

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Electrical Power Generation & Start Solutions

DC Starter-Generator

■n DGCUSpecifications

p.17


DC Starter-Generator GCU/DGCU


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Customer benefits Key features Associated devices

■n Weight saving

■n Dual use as starter/generator

■n High starting performance


■n Low Direct Maintenance Costs

■n High overload capability

■n High speed range

■n Power up to 65 kVA

■n Rated voltage: 115 or 230 Vac

■n Torque up to 150 N.m

■n Cooling: Air or Oil (segregated or shared oil)


■n Digital Generator Control Unit

■n Start Box Unit

■n Static Inverter/Start Power Unit


U sing state-of-the-art technology developed through years of experience and continuous development, Thales Avionics Electrical Systems is a major player in designing high quality

AC Starter-Generators for all types of aircraft.

Primary AC Starter-Generator functions are:■n to electrically start engines■n to generate main electrical power for the aircraft network

■n AC Starter-Generators are 3-stage, brushless, synchronous machine. Main stage is made of salient or non salient pole. Pilot exciter stage is made of one Permanent Magnet Generator (PMG), one exciter connected to rotating diode bridge. Associated to Start Box Unit, AC Starter-Generators are optimized to supply maximum starting torque.

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Major References

Falcon 5X - Silvercrest - Trent 500

Electrical Power Generation & Start Solutions

AC Starter-Generator

■n SBUSpecifications

p.18


ATRU

RTRUATU

TRU

BCU

Engine/APU Start Electronics GCU/DGCU


Top StartTM Solution

Digital Generator Control Unit

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T he 28 Vdc starter provides speed and high torque to cranck the engine or the APU.

■n The battery or the Transformer Rectifier Unit (TRU) energizes the DC starter to provide torque, which is assimilated to a current, until the acceleration reaches the cut off speed in the aim of starting the engine or the Auxiliary Power Unit (APU).

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Customer benefits Key features

■n High number of starts (up to 8,000 cycles)

■n Including the oil-less driven clutch

■n Integrated brushwear indicator (optimized DMC)

■n Operates at high altitudes

■n Inrush current up to 1,500 A

■n Maximum torque up to 70 N.m

■n Overspeed up to 18,000 RPM

■n Self-cooled

Major References

APU of: A330-A340 - A380 - Boeing 767 - SuperPuma - TU 204 CM

Associated devices


■n Battery Charger Unit

T hales Avionics Electrical Systems is positioned as a leader in designing and providing Digital Generator Control Units.

Electrical Power Start Solutions

Generator Control Units including BIT functionality

DC Starter Generator Control Unit

U sing the latest technological advances, Thales Avionics Electrical Systems designs Generator Control Units (GCU) that are matched

to the generator's needs. These generator control units have proven their worth in the Aerospace industry with reliability and state-of-the-art technology.

Customer benefits


■n Flight proven

Standards

■n Electrical: MIL-STD-740

■n Environmental: DO160

Associated devices

■n DC Generator

■n AC Generator

■n DC Starter-Generator

■n AC Starter-Generator

Under normal conditions, the DC/AC GCU closes its excitation relay and the line contactor, so the DC/AC power supplies the DC/AC bus bar.

The DGCU is designed to be used with either Thales DC brushless generator/AC generator in generation mode or Thales starter-generator in starting mode and generation mode (DC). It maintains a constant generator output voltage (DC) and provides equal load distribution in a parallel generator system (DC). Additionally, the DGCU provides electrical network protections, starter contactor and generator line contactor control (DC) and Built-In-Test (BIT) functions.

Customer benefits

■n Via an ARINC 429 line, the DGCU sends all electrical data to the EICAS (Engine Indicating Crew-Alerting System) and to the maintenance system.

■n Easy adaptation for a new machine.

Main components

The DGCU is divided into two electrically independent parts:

■n The voltage and current regulation part with its modulator. This part uses analog devices.

■n The protection part with the start contactor, the line contactor controls and the BIT functions. This part uses digital devices.

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DC Starter

DC Starter GCU/DGCU

DC Starter

T he Start Box Unit (SBU) is part of the Power Generation and Conversion System from

Thales Avionics Electrical Systems. Using innovative solutions onboard major recent programs, the SBU is a symbol of Thales leadership.

The SBU integrates all the electronic power and control for the electrical start of the APU and engines.

■n The Start Box Unit is a power generator which aims to start the APU supplied by a 28 Vdc battery and start main engines supplied by a 115 Vac network.

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Motor Controllers

Start Box Unit (Motor Control Unit)

Main components

■n Motor Control Unit (MCU) (115 or 230 Vac rated voltage)

■n DC/DC boost converter

■n Input rectifier

■n Input and output EMI filters

■n Inrush current limiter

■n APU and main engines exciter start relays

Customer benefits

■n Mastery of engine start control

■n Only one converter needed to start sequentially APU and engines

■n Easy maintenance

■n Acceleration and torque control

■n Producer of platform overall DMC

Key features

■n Power supply: 24 Vdc (from battery); 115 Vac (from AC starter- generator or ground power unit)

■n Start current up to: 265 A

■n Cooling: Air (the Start Box Unit includes fans)

■n Temperature: -55°C +70°C

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AC Generator/Ac Stater-Generator/ Vario AlternateurRated power

(kVA) Current (A) Voltage (Vac) Frequency (Hz) Altitude (m) Cooling Speed Ranged Rpm

10 29 115 wild 10,700 air 12,000

20 58 115 wild 6,000-10,700 air 10,000-14,800

25 72 115/200 constant 18,280 air 4,750-11,700

25 93 115 wild 15,400 air 9,200-14,600

30 87 115 wild 10,700 air 8,000-12,000

40 116 115 wild 6,000-10,700 air 11,400-12,600

60 174 115 wild 11,000 oil 12,000

75 217 115 wild 12,192 oil 12,268

90 260 115 wild 8500 oil 12,000

150 348 115 wild 15,000 oil 11,100-23,100

Brushless DC GeneratorRated Power

(kW) Current (A) Voltage (Vdc) Speed (RPM) Altitude (m)Max overload

5 seconds (%)

Cooling Weight (kg)

12/15 400/500 28 5,500-13,200 10,700-13,700 200 air 12-13,4

DC Starter-GeneratorRated Power (kW)

Current (A)

Voltage (Vdc)

Speed (RPM)

Current starter

(A)

Voltage starter

(V)

Speed starter (RPM)

Torque (N.m)

Altitude (m)

Max overload

(%)Cooling

Polar moment

of inertia (m2.kg)

Weight (kg)

4.8 160 28 8,000-12,150 300 20 1,750 14-21 6,000 160 air 2.4x10-3 7.8-8

6 200 28 7,000-12,150 400 20 2,100 10-21 6,000-

10,700 200 air 3.1x10-3 9-11

9 300 28 4,500-12,300 600-750 16-18 1,000-

1,400 41-44 14,900-15,500 150-200 air 7.5x10-3 16-21

12 400 28 7,000-12,800 800-900 16-20 1,400-

2,100 21-48 7,500-16,700 200 air 8.6x10-3 17-19

DC StarterRated power (kW)

Current starter

(A)

Voltage starter

(V)

Inrush current

(A)

Max input

voltage (V)

Cut out speed (RPM)

Torque (N.m)

Altitude (m) Cooling

Polar moment of inertia (m2.kg)

Weight (kg)

Direction of

rotation

3.8 800 10.5 1,500 32 12,500 30 7,600 Enclosed 6.3x10-3 16.7 Counter clockwise

6.7 500 20 1,000 36 14,000 13 8,000 Auto-ventilation 2.32x10-3 8.7 Clockwise

8.9 600 20 1,500 32 18,000 18 13,130 Enclosed 3x10-3 10.3 Clockwise

Electrical Power Generation Solution Tables

GEN

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Top StartTM Solution

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T hales Avionics Electrical Systems designs and markets a full line of highly reliable Transformer Rectifier

Units (TRU) ideally suited for Aerospace applications requiring conversion.

The Transformer Rectifier Unit is an AC to DC converter, able to provide continuously a DC power at its output when supplied by AC power.

The general design of the TRU takes into account military/civil constraints for materials and components selection.

All Thales TRU are qualified according DO160 and developed according D0254 standard.

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■n Multi-tap technology (M-TRU)

Multi-tap technology as used in our TRU offsets the voltage drop on the AC network.

It enables to save weight on cabling.

Input voltage (Vac) Current (A) Output

voltage (Vdc)Frequency

(Hz)Output ripple

(V) Altitude (m) Cooling Weight (kg)

115 60-350 28 338-560 1.5-2.3 12,200-4,570 Natural or Forced Air 4.5-7.5

230 240-300 28 360-800 2 4,570 Natural or Forced Air 10.2-13

Customer benefits

■n Weight optimization: more than 1,300 W/kg

■n Noise optimized

■n High output current capability

■n Current up to 350 A

■n Input voltage: 115 Vac or 230 Vac (under constant or variable frequency)

■n Built-In Test Equipment (BITE)

■n Monitoring via Printed Circuit Board (PCB)

Key features

Major References

A350 - AC313 - Antonov 140 - A300/310 - ATR42/72 - Boeing 787 Dreamliner - C27J - CRJ 700/900/1000 - Dash 8-400 - SuperPuma - Falcon 7X

Electrical Power Conversion Solutions - AC to DC

Transformer Rectifier Unit

ATRU

RTRUATU

TRU

BCU


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T hales Avionics Electrical Systems customs Auto Transformer Units (ATU) well-known for their robust design and their high power

capacities.

The Auto Transformer Unit (ATU) converts 115 Vac to 230 Vac and vice versa. Step-down and step-up conversions are unregulated from 360 Hz to 800 Hz. The ATU converts power from external Ground Power Units or internal source for internal use, or for emergency purposes.

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■n ATU provides 115 converts:- 115 Vac to 230 Vac- 230 Vac to 115 Vac

The ATU are sized to deliver main output power from either input.

Major References

A350 - Boeing 787 Dreamliner

Customer benefits


■n Weight optimization

■n Noise optimization

■n Power up to 90 kVA

■n Cooling: natural convection or air forced

Key features

Rated power (kVA)

Current (A)

Input voltage (Vac)

Output voltage (Vas)

Altitude (m) Cooling Efficiency

(%)Weight

(kg)Dimension

(w x h x l/mm)

4 6 230 115 10,700 Natural 97 3.7 80x118x244

40 58 230 115 10,700 Natural 98 20 166x227.5x329

90 130 230 115 10,700 Forced Air 98 20 104x251x326.5

■n Efficiency up to 98%

■n Max overload: 200%

Electrical Power Conversion Solutions - AC to AC

Auto Transformer Unit

ATRU

RTRUATU

TRU

BCU


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T hales Avionics Electrical Systems provides state-of-the-art Auto-Transformer Rectifier Units (ATRU) with high power density.

The Auto Transformer Rectifier Unit (ATRU) receives 3ph 230 Vac variable frequency or 3ph 115 Vac constant frequency at its input, then transforms and rectifies this to a dual output: ± 270 Vdc (540 Vdc differential).

■n The ATRU generates high voltage DC (HVDC) source power using unregulated AC-to-DC power conversion with natural commutation operation and a voltage step-down autotransformer.

Major References

Boeing 787 Dreamliner

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Customer benefits

■n High power density

■n Very high reliability

■n High power product: up to 155 kW

■n Efficiency up to 98%

■n Output current up to 268 A

■n Power factor: 0.97 lag

■n Cooling: liquid or air forced

■n Input voltage: 230-235 Vac

■n Output voltage: ± 270 Vdc

■n Low distortion on the AC network

Key features

Rated power (kW)

Current (A)

Input voltage (Vac)

Output voltage (Vdc)

Frequency (Hz)

Output ripple

(V)

Altitude (m) Cooling

Reliability (flight hours)

Efficiency (%)

Weight(kg)

Dimension (w x h x l/mm)

40Under

develop-ment

230 ± 270 360-800 16 - Liquid - 98 25 -

150 268 235 ± 270 360-800 16 10,700 Liquid 253,149 98 45.1 377x252x430

155 277 235 ± 270 360-800 16 10,700 Liquid 195,127 98 45.6 377x252x430

Electrical Power Conversion Solutions - HVDC

Auto Transformer Rectifier Unit

ATRU

RTRUATU

TRU

BCU


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A s the leader in electrical conversion, Thales Avionics Electrical Systems combines its expertise with a deeply ingrained culture of innovation and proposes advanced

Regulated Transformer Rectifier Units (RTRU). Thanks to its high level of R&D, Thales Avionics Electrical Systems have the ability to develop a new precursor product.

Thales Regulated Transformer Rectifier Unit (RTRU) converts the 3-phase 230 Vac variable frequency aircraft electrical power source to a 28 Vdc regulated power source. The RTRU includes regulation and protection functions.

■n The RTRU features a power modular design including six Power Factor Correctors (PFC) modules. Each PFC is made of one Flyback active-clamp power converter, controlled as power factor corrector. The RTRU is fully functional with one module failed (mode 5/6).

■n Optimized transformers designed with a planar technology allow a 100 kHz switching frequency.

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Customer benefits

■n High dispatchability solutions (modular design)

■n High Power density

■n Weight optimized solutions at Aircraft level

■n Higher AC power quality improvement with low harmonic content

■n Ownership costs optimized

■n Function Integration

■n Power: up to 7.2 kW

■n Input voltage: 230 Vac, 360-800 Hz 3ph

■n Output voltage range: 28-32 Vdc

■n Output voltage accuracy: +/- 0.3V

■n Output current: 225 A

■n Overload: 150% during 10 sec.

■n Power factor: > 0.95

■n Efficiency: 85%

■n Cooling: Forced air

■n Operating temperature: -40°C to +70°C

■n Weight: 11 kg

■n Dimensions: 300 x 200 x 180 mm

■n Additional function integration such as Battery Charger

Key features

Regulated Transformer Rectifier Unit

Advanced Electrical Power Conversion Solutions - Active technologies

Further function integration: Battery Charger Rectifier Unit

■n The BCRU is designed to convert 235 Vac variable frequency to 32 Vdc using regulated AC to DC power conversion. Thanks to the power factor correction and regulated

output voltage, the BCRU allows weight savings on LVDC wiring and provides electrical performances improvement. Additionally to power LVDC bus, the BCRU has the possibility to

charge a battery through a dedicated power output for a fully integrated LVDC system on future aircraft.

New challenges

What is at stake?

Environmental impact:■n Reducing environmental footprint by decreasing CO2, NOx and noise emissions.

■n Taking into account eco design from the architecture definition and development to the aircraft end of life.

Economical impact:■n Reducing Direct Operation Costs (DOC).

New experience of flight■n Improving passenger flight experience in terms of comfort and power on demand.

n■Pneumatic n■Hydraulic n■Electric

> Current On-board Power > Power Optimized Aircraft

New solutions Thales offers to its clients a global functional approach of optimization of the aircraft.

The purpose is to reduce mass on-board in proposing mutualized, multi-use and modular systems providing dynamic use of non-propulsive power.

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Thales, a major player of Power Optimized solutions on-board Aircraft

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n■■Power optimized Aircraft

■ Emissions decrease

■ Green technology

■ High Power Density■ Direct Operating Costs reduction

■ Dynamic use of non-propulsive power

■ Expertise and Reliability

ExpertiseOur expertise is based on international programs, ambitious projects, qualified teams:- International research programs: Cleansky, Corac-Genome

- Team of experts

- Tools and simulation

- Industrial capacity and capabilities

- Strategic partnership in order to develop an overall power optimized architecture

Our expertise is proved for every type of aircraft:Air transport, Business Jets, Regional Aircraft, Fighter, Military transport, Helicopter (both civil and military)

Our expertise has been selected by today’s more electric aircraft.

Commitment- Being your partner from the conception providing our technological experience

- Offering innovative mature solutions enabling to reduce DMC

- Rallying together with aircraft industry’s actors to provide integrated systems throught partnerships and studies in R&D

Your benefits■n For the passenger: benefiting of a new experience of flight less noisy, more comfortable.

■n For the operators and the airlines: benefiting of a decrease of fuel consumption and more generally of DOC, an increase of predictive maintenance, and a high level of dispatchability.

■n For the aircraft manufacturers: reducing mass on board while ensuring security of the aircraft, participating at the simplification of the final assembly operations process.

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Thales Avionics Electrical Systems offers after-sales support from their distribution facilities and repair centers located in France, in the USA (N.J.) and in Singapore.

Commercial support ■n Periodical visits to review commercial issues and operation of equipment■n Equipment and company information update■n Monitoring the operations of TAES and network of partners to ensure the highest level of customer service■n Assistance in monitoring the operators spare level and repair■n Support of Spare Parts, LRU’s, Exchange Units and Repairs

> A comprehensive, innovative and long-term service.

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> A complete range of services and a robust global support network Repair centers in the world give us a local presence

Customer support

Technical supportAware that any equipment downtime can be extremely costly, Thales Avionics Electrical Systems quickly responds to your needs in spare parts and in line replaceable units (LRUs).

Our technical support department is available to answer your needs regarding improvements and changes:■n Technical assistance/troubleshooting upon request■n Technical follow up versus repair findings■n Surveillance of product reliability with customer assistance

■n Management of equipment modification■n Trainings:- At operator’s facility- Advanced training at our facility

- Seminar and convention training

Our documentation department provides:

■n Technical Publication■n Documentation status verification■n Check and validation of all cross-reference conformance to specifications

Customer benefits

■n Worldwide presence

■n Communication response time: 48 hours

■n Aircraft On Ground services

■n Customized services

■n FAA/EASA 145 Part certified

■n Technical support

Customer OnLinen■Thales Avionics Electrical

Systems On Linen■Repair Order Statusn■Purchase Order Statusn■Tech Pubs Indexn■Share your experience with

other users and exchange files with them

SINGAPORE

PISCATAWAY, N J MERU, FRANCE

thales avionics electrical systems catalog

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