Texas Technology ForumThe Future of Mobile Technology

Trends and Issues

July 16, 2009

The Mobile Workforce

• Teleworkers

• Field Personnel- Public Works, Inspection, Engineers, Technicians

• Travelers

• Public Safety- Fire, Police, EMS

Four Primary Components

• Power

• Hardware/Software

• Connectivity/Communication

• Security

Laptops, PC’s and PDA’s

• Notebooks/Netbooks and Home Workstations

• Handhelds, Cellphones

• Specialty Devices- Meter Readers, Ticket Writers

Wireless Communications

• Data Cards• City Wide Wireless-

Mesh, Canopy, Access Points

• Radio Frequency• Satellite

• Cellphones• Softphones• Radio’s• Video

Transmissions• Live

Meetings/Webex

Security

• Hardware/Software Firewalls

• Anti-virus and spam

• VPN’s

• Two Factor Authentication

Top Security ChallengesSome of the most important security challenges facing

organizations today include• Data protection

• Vulnerability security

• Policy and regulatory compliance

• Identity theft and leakage of information

• Viruses and worms

• Risk management

• Access control

• User education, training and awareness

• Wireless infrastructure security

• Internal network security / insider threats

Increasing sophistication of attacks and complexity of securitymanagement will demand more integrated / proactive securitysolutions.

Mobility in it’s simplest form

• Assumptions that this is complete

The Mobile Office

Mobile Data Terminals

In Car Video

Mobile Communications Command Center and Mobile Access Routers

Cellular, GPS and 802.11 Antennas.

MDT Mounting and Docking systems.

Vehicle Diagnostics Cable.

Mobile Printing and Data Collection Devices.

Mobile Data Terminals

In Car Video

Mobile Communications Command Center and Mobile Access Routers

Cellular, GPS and 802.11 Antennas.

MDT Mounting and Docking systems.

Vehicle Diagnostics Cable.

Mobile Printing and Data Collection Devices.

Squad Car Portfolio

• MDT and Peripherals

• Connectivity

• VPN

• Wireless Router and Access point

• Security and Authentication

• Position (GPS)

The FutureConvergence and Consolidation

• Consoles- F4W, Cisco Virtual Office• Hardware- PDA’s & Smart Phones• Software Apps- Interoperable

Communications, Agency Specific Platforms

• Voice & Data- Increased Coverage & Bandwidth

All in one consoles

• Data, Voice, Video, IM and specialty Apps in one view.

• Group alerts• Customizable

windows

Packing Power in Small Packages

Models for Agency Networking

• Social Networking Sites:– Facebook, MySpace, Twitter, – Instant Messaging, LinkedIn

Targeted and Mass Communications

• Designed for mass notification

• Excellent for groups- Public Safety, First Responders, Critical Personnel

Discussion

• Rob Cooper

• Acct. Exec State and Local

• 214.517.8901

• robecoo@cdwg.com

Thank You!