testing for the future: key findings from the world quality report 2012/13

2012/13

Testing for the Future

2Copyright © 2012 Capgemini and Sogeti. All Rights Reserved

World Quality Report 2012-13 | November 2012

What is the World Quality Report?

Only global report for application quality

• Covering outsourcing trends, tools, technology, organization

Co-sponsored report by Capgemini, Sogeti & HP

• Capgemini Group (world leader in testing services)

• HP (World leader in application testing technologies)

Research sample and methodology

• 1,553 telephone interviews with CIOs, CFOs,IT directors and senior managers involved intesting and QA

Fourth year the report has been published



World Quality Report: Interviews by Region covering 25 countries


World Quality Report 2012-13 | September 2012

World Quality Report: Interviews by Sector and Job Title

Interviews by Sector Interviews by Job Title



Global Trends: Testing Centers of Excellence a growing priority

60% of companies plan to or are already

developing TCoEs (up from 45% last year), only 6% already

have a fully operational TCoE in place (up from

4% last year).



Global Trends: Mobile Testing behind the curve

Only 31% of firms surveyed currently test

mobile applications. Many organizations lack the appropriate tools or

expertise or have limited access to devices to

effectively test mobile.



Global Trends: Cloud gathering pace

Only 4% reported no plans for Cloud testing,

down from 31%, 2 years ago.



Global Trends: QA budgets stepping up

42% reported their testing budget has

increased, while 53% expect their

budget to increase by 2015.



Global Trends: QA budgets stepping up

Figure 3Areas of Greatest Increase in Spend



Global Trends: Quality Assurance Resources a question of value



Top Recommendations for the QA Function




1. Incorporate QA as a formalized step in the application lifecycle





2. Fully integrate Mobility into testing priorities






3. Evaluate the breadth of cost-effective operating models to see if it is a good fit







4. Pay closer attention to demonstrating QA’s business value for the money







4. Pay closer attention to demonstrating QA’s business value for the money

5. Re-evaluate the diversity of skills required



Learn More

For more information:

• Download the 2012/13 edition of the World Quality Report at: www.capgemini.com/wqr2012

• Contact:

Murat AksuVice-President, Capgemini Global

Alliance [email protected]

Charlie LiVice-President, Global Service

Line [email protected]

http://www.capgemini.com/w

mailto:[email protected]

mailto:[email protected]

www.capgemini.comwww.capgemini.com/testingwww.sogeti.com/testing

www.hp.comThe information contained in this presentation is proprietary. It is for internal and intermediary use only.

Copyright ©2012 Capgemini and Sogeti. All rights reserved.Rightshore® is a trademark belonging to Capgemini.

No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini.

About Capgemini and Sogeti

With around 120,000 people in 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion.

Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Sogeti, its wholly-owned subsidiary, is a leading provider of local professional services, bringing together more than 20,000 professionals in 15 countries and is present in over 100 locations in Europe, the US and India.

Together, Capgemini and Sogeti have developed innovative, business-driven quality assurance (QA) and testing services, combining best-in-breed testing methodologies (TMap® and TPI®) and the global delivery model, Rightshore®, to help organizations achieve their testing and QA goals. Capgemini and Sogeti have created one of the largest dedicated testing practices in the world, with over 9,500 test professionals and a further 14,500 application specialists, notably through a common center of excellence with testing specialists developed in India.

About HP

At HP, we don’t just believe in the power of technology. We believe in the power of people when technology works for them. To help you create. To make the digital tangible. To harness the power of human information. At HP, we work to make what you do matter even more.

Our Business Technology Optimization (BTO) products, along with our new and complete approach to Application Lifecycle Management (ALM), help our customers to achieve better business outcomes.

TMap®, TMap NEXT®, TPI® and TPI NEXT® are registered trademarks of Sogeti, part of the Capgemini Group.

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