ASHISH BHARGAVALead Tester Payments/Cards/Loyalty

Address: Flat no 1005 Tower 30 Amanora Park town Hadapsar Pune-411028Telephone: 9620391717| Email: ashibhargava@gmail.com | Date of Birth: 27th November 1981

Senior Level | Software Testing & Validation | Quality Assurance

EXECUTIVE PROFILE Master of Computer Applications with 10 years of experience in IT industry; currently associated with

Shell India as Lead tester. Strong Domain experience of Payment Real Time Payment (GIRO and MEPS), ACH Payments, Card

Payments of B2B (Shell Fleet cards, Uber co brand fleet cards and Shell Partner cards) and B2C (Chip and Magstripe cards AMEX, VISA, JCB and Discover) using VeriFone and Ingenico IPT and Outdoor payment Terminals of Tokeihm and Wincor, Capital Market, Retail POS, CRM Banking Teller, NCFM certification.

Proficient as Lead QA Engineer in both Manual and ETL Testing process with expertise in tools as Quality Center 12.1, Jira v6.2, Microsoft Test Manager 2015 and Version one for Agile Test Management.

Experience in analysing business specification documents, developing test plans, defining test cases and developing test scripts.

Extensive Experience in Validation, Acceptance, Conformance, Compatibility, Functional, Integration, Regression, GUI, Back-end, Smoke Testing, Experience in the entire Software Development Lifecycle (SDLC) life cycle from requirements gathering to releasing to production. Leading Automation Regression cycle of the Selenium QTP based automation

Adept in following the Industry best practices and adhered to the processes, which enhanced the quality of technical delivery. Suggested improvements of processes.

Performing end to end appraisals for team and also participating in compensation planning. Identified trainings for the test team and development team and scheduled the same in year calendar. Onsite Experience at Client Kasikorn Bank Bangkok and DBS Bank Singapore as Onsite Coordinator. Performed Testing of Web services using SOAP UI 4.5.2. (Database, Interface and Exception handling

testing). Interface testing using UNIX and Data warehouse testing using Informatica tool. Experience in testing applications on Linux, AIX, and Windows operating systems

Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude. Keen attention to detail/accuracy and ability to function in a stressful environment. Ideas exhibiting a “can do” attitude and seeing problems “solvable.”

COMPETENCIES Analytical & problem solving Client interaction Communication &

presentation Team Management Knowledge management Streamline processes

TECHNICAL SKILLTesting Techniques : Functional Testing: Sanity/Smoke, Black Box, System Integration, Functional,

Regression, Integration, Build Verification, Negative and Ad/Hoc testing, Browser compatibility, Security Testing using BURP tool and testing of Web services and API.

Methodologies : SDLC, STLC and Agile(SCRUM)Database : SQL, DB2 10 and Oracle 11 GOperating Systems : Windows 2012 R2, AIX and SUSE LINUX Testing Tools : Quality Center 11, Microsoft Test Manager 2015 (TFS), Rational Clear Quest and

Version One, Jira 5.0 ETL Testing tool :

Informatica 9.1

Version Control :

SVN

CAREER PATH

Shell India Markets, Bangalore July 2016 till nowLead Tester

Fiserv, Pune Test Lead April 2014 till July 2016

Techno Soft Corporation, Pune April 2013 till April 2014

Test Lead

ACI Payment Systems, Pune Sep 2011 - April 2013Senior QAZensar Technologies, Pune Sep 2009 - Sep 2011Module Lead/ QA Engineer Principal Financial Group, Pune Aug 2008 - Sep 2009QA EngineerSTG-MASTEK Ltd, Mumbai Apr 2007 - Jul 2008QA Engineer

Achievements and Honours Received Cheers Award from Project Manager for the HONOR and Collaboration in the DBS Singapore

Project at ACI Payment Systems - Apr 2013. Award winner for the Star Performer - Systems Task Group, Key Stone Solutions Pvt. Ltd - 2007. Received appreciation Prize for the work done on Arrowhead and Guardian Projects. Received appreciation prize for the good work done in the Quality Group at Systems Task Group, Key

Stone Solutions Pvt. Ltd. Successfully completed the Onsite Deliveries at Onsite in Bangkok and Singapore. Successfully completed certifications of Payment 101, Payments 201 and Payments 301 in Fiserv.

KEY DELIVERABLES Understand the testing effort by analyzing the requirements of project and providing Swag hours. Leading a team of 7 people including manual and ETL testing both at onshore and offshore. Review User Stories, functional, design specs and identify test conditions, ambiguities, dependencies,

risks. In current profile I am managing the POS payments/Loyalty/Integration end to end testing using

middleware interfaces and site operations using JDA EOS application. Write, review, execute and manage test strategy, test plans, test cases/scripts, test data, test reports;

manage test environment and test process. Assign task to all Testing Team members and ensure that all have sufficient work in the project.

Deliver efficient testing solutions by meeting key project milestones and overall project deliverables on time and quality standards using Agile/Scrum methodology.

Test estimations, resource planning, risk analysis, determine skills, training, deliverables, schedules, plans, procedures; trained QA testers on tools and process by providing priority, technique and planning direction.

Manage sprint planning, estimations, daily scrum calls, monitoring and tracking defects, establish communication plans, perform application demos, retrospective meetings and process improvements.

Reporting project progress through DSR, WSR, SM9, End of Cycle and Test closure report. Maintaining Metrics for the Project both project level and service level metrics. Provide demos to client and BA after the completion of the Sprint. Escalation of the issues to the stake holders in project in advance. Provide Monthly review to the senior management. Perform and manage various types of testing, such as black box, Built Verification testing, functional,

negative, integration regression and Security Testing. Coordinate with the business analysts and developers and discussed issues in interpreting the

requirements and effectively managed the finalized requirements using Microsoft Test manager.

ProjectsShell India

 Project : Retail FUEL POS- Global Site systems replacement (GSSP)

Client : Shell (Global locations at Europe, South Africa and Asia)

Role : Test Lead – Payments/Cards/Loyalty

Description : The project is an in house application used by Shell at its global locations. Fuel POS application is used by the users at the Shell site for fuelling vehicles and also purchasing convenience retails items from the Shell Fuelling stations. The applications have a Back office server Red Prairie by the vendor JDA. It is used for the managing the site operations of the application like reconciliation configuring

the item prices and fuel prices with different user access logins.

The different modules in the application are Site Operations, Payment and Loyalty and Integration with Interfaces as head office. The application is integrated with various interfaces to manage various aspects of application.

Technologies Environment:  Java and Oracle, Windows XP Test Management Tool: QC 12.1 Database: JDA Defect Management Tool: QC 12.1 Software Development Methodology: SCRUM (Agile) Wincor and Tokeihm POS solution provider. JDA EOS Back office LCASS Middleware (BIZ talk PUB and SUB) ISO 8583 LCASS verification of logs

FISERV

 Project : ACH Payments

Client : Global Banks across US

Role : Test Lead

Description : The project is about the validations on the server side of the payments done in the banks by the various corporates. The validations are related to the NACHA file processing and the payments file send to the bank. The product PEP+ checks the payments if all the information is correct before the payments are send to the ACH for the processing. The various module in the project are:

Electronic Payment Authorization, Control Total, Delete Reversal for both Bank and Corporate Users. Dual authorization, Audit Reports and Warehouse.

Technologies Environment:  Java and Oracle, Windows 2008 R2 and Suse Linux. Test Management Tool: Version One Database: SQL server 2012, Oracle 11g and DB2 10.1 Defect Management Tool: Version One Software Development Methodology: SCRUM (Agile) Informatica 9.1 for ETL testing

Techno Soft Corporation

 Project : National Point of Sale (Retail Full Line Stores) and Tire Point of Sale (Automotive)

Client : Sears Holdings Corporation

Role : IT consultant

Description : Sears Holdings Corporation uses the Automotive TPOS application to sell the services and products related to the Automotive industry. This application is used at their retail stores in all over USA. Also the Online orders are also done through TPOS

NPOS is National Point of Sale. The project includes testing of the Sales done on the POS registers in a POS lab. The lab consists of the SNC device. CTT of card swapping and Zebra printers similar to the Sears Holdings Corporation stores in US. Testing is done for various functionalities like, Purchase, Return Exchange, Cancellation and Sales Adjust. EFT POS Payment is tested for the cash, Card (Gift, Debit, Credit, Visa, Master, Commercial and Sears Credit Cards) and through Checks.

Technologies : Environment:  Java and Oracle

Test Management Tool: Quality Centre 11. Defect Management Tool: JIRA v6.3. Software Development Methodology: SCRUM (Agile)

ACI WorldwideProject : G3 Payment and CollectionClient : DBS Bank Singapore.Role : Senior QADescription : The implementation of IDEAL 3.0 should include enhancements which will allow DBS

corporate and business customers to view create and manage real time payment and collection transactions, templates, beneficiaries and payers in DBS Corporate Banking system.The system IDEAL 3.0 has following features:

1. Enquiries -View account statements, trade transactions, remittance advice slips, enquire on Fixed Deposits and subscribe to alerts and trade notifications

2. Payments-Make payments locally and internationally via Intra Company Transfer, Account Transfer, Bank Cheques, GIRO, MEPS or Telegraphic Transfer

3. Payroll Transfer -Make payroll transfers to multiple recipients on a regular basis via GIRO Payroll.

4. Collections-Collect payments from customers via GIRO Collection.5. Trade

Technologies : Environment: Java front end and Backend DB2. Test Management Tool: Quality Center 11. Defect Management Tool: JIRA v5.2. SOAP UI and Simulator for testing of Web Services of Interface between

application and services

Zensar TechnologiesProject : LINK (Microsoft Dynamics CRM 4.0)Client : Colliers InternationalRole : Module LeadTeam Size : 8Description : Colliers International uses Microsoft Dynamics CRM to capitalize on its unique

strengths as a global commercial real-estate powerhouse with highly decentralized operations. “The Link application built on Microsoft Dynamics CRM strengthens collaboration and information sharing within Colliers”. It provides brokers with a 360-degree view of: Contacts, including activities and interactions, profiles of target properties,

marketing lists, and campaigns. Companies, including contacts within a company; portfolios of properties owned,

leased, and managed; and relationships. Properties and projects, including contacts relating to a property, interactive

maps, sale and lease comparable, property and project information, tenants, and stacking plans.

Responsibilities : Requirement Analysis, Developing Test Scenarios and Test Cases for individual modules.

Integration, Regression, Functional and System Testing. Coordinate with client daily in Bug triage call. Defect validation and reporting with Clear Quest. Weekly Testing Status Report. Train new team members. Verify and validate reports and Forms through Batch generation.

Technologies : Environment: .Net front end and Backend Microsoft SQL server 2008. Test Management Tool: Microsoft Test Manager 2010.

Principal Financial GroupProject : Provider Data ManagementClient : Principal Financial GroupRole : Testing EngineerTeam Size : 10Description : The project is related to the management of the Practitioner’s data in the own

Network of the Principal (Principal edge Network) previously this data was managed by third Network for which Principal Financial Group had to pay for it.

Responsibilities : The project is related to the management of the Practitioner’s data in the own Network of the Principal (Principal edge Network) previously this data was managed by third Network for which Principal Financial Group had to pay for it.

Requirement Analysis, Developing Test Scenarios and Test Cases for individual modules.

Functional, Integration and Regression testing. Coordinate with client daily on status. Defect validation and reporting with Quality Center. Prepare and present Weekly Testing Status Report to Onsite project manager. Train new team members.

Technologies : Environment: Java, DB2, reports on Windows 2000 Server, UNIX for running batch and generating reports.

Test Management Tool: Quality Center for Test management.

STG-MASTEK LtdProject : RESPONSIVE – AUTORole : Testing EngineerTeam Size : 7Description : Responsive is an Auto Insurance Project. Mainly Implemented for Policy, Billing and

claims as integrated insurance product. From Policy we have POS and PAS product. POS is mainly implemented for the Agent and performs the all policy transactions except cancellation and reinstatement. PAS is mainly implemented for the all policy level transactions from issuance to renewal.

Responsibilities : Requirement Analysis, Developing Test Scenarios and Test Cases for Functional and System Integration testing.

Participate in functional estimations with test lead. Present demos of the test cases and provide knowledge to stakeholders of

project. Coordinate System Integration testing with billing and claims testing team. Perform Functional, Integration, Regression and SIT.

EDUCATION2006 Master in Computer Applications (MCA), Pune University2002 Bachelor of Science - Physics and Mathematics, Kanpur UniversityHighlights

Hosted Various Stages for Many Events in College and School. Received appreciation prize in Creative Writing at school. Performed Acting in the Plays and Skits in School and College.

REFERENCES References: Available on Request.