terms & conditions - the nominet uk perspective eleanor bradley - customer support manager fay...

9
Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Upload: roland-atkins

Post on 31-Dec-2015

217 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Terms & Conditions- the Nominet UK

perspective

Eleanor Bradley - Customer Support Manager

Fay Howard - INCOP Project Manager

Page 2: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Nominet in a nutshell

• Manages the Registry for .uk domain names

• Acts in the interests of the Internet community

• Operates with the approval of the UK Government

Page 3: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Structure of Nominet

Nominet has a unique structure:

• Not for profit

• Limited by guarantee, no shareholders

• A private company, not a charity

Page 4: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Core functions

The core functions of the Registry are to:

• Maintain the integrity of the Register Database• Perform transactions in a fair and efficient

manner• Provide information to the public (Domain

Name look-up services)• Provide a Dispute Resolution Service

Page 5: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

How registration works

• More than 90% of Applicants register through a member of Nominet

• Membership is open to all

• The majority are UK Internet Service Providers

• Members can become Tag Holders, in order interact with Nominet’s automated systems

Page 6: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Three Separate Contractual Relationships

ISP Registrant

NominetUK

ISP’s T&Cs

Tag Holder Agreement Nominet’s T&Cs

Page 7: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

ISP T&Cs

• Disputes arise between domain name registrants and their ISPs

• Change of hosting• Outstanding debts

• Your T&Cs can simplify these disputes

Page 8: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Assessing your T&Cs

• Are they easy to find and in plain English?

• Are they properly incorporated?

• Do they empower you?

• Are they up to date with current law and practice?

Page 9: Terms & Conditions - the Nominet UK perspective Eleanor Bradley - Customer Support Manager Fay Howard - INCOP Project Manager

Other issues

• DPA Legislation

• Consumer protection

• Libel

• Intellectual property