telecom common data model

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Telecom Common Data Model v1.0 (Type: DOC, Total Page: 83) Contact: [email protected] Blog: http://philipjung.blogspot.kr TMForum Industry Model SID Model MTOSI -- Tier 1 BSS/OSS Reference Telstra Vodafone Korea Telecom -- BSS/OSS Vendor Framework Oracle RODOD Amdocs CES Ericsson OBS TIBCO FOS -- Consulting Firm Methodology Accenture ACS IBM CBM -- -- -- SID Entities Ownership Replication Common Address Address Inventory, CRM Billing, Inventory Customer Customer CRM Billing, Provisioning Account Service Account, Billing Account CRM Subscription CRM Billing Contact CRM Billing Contract CRM Billing, NMS Order Order Management Customer Order Interaction/Inquiry CRM Trouble Ticket Trouble Ticket CRM Network Trouble Ticket Loyalty CRM Bill Billing Payment Billing Deposit CRM Billing Sales/ Channel Campaign CRM Competitor Marketing Channel Sales Service Customer Service Inventory Resource Service Inventory Service Usage Billing Service Test Provisioning Service Trouble Network Trouble Ticket Product Product CRM Billing Product Offering CRM Billing Pricing Billing CRM Enterprise CPE ERP BTS/BSC ERP Fraud Fraud Management SIM ERP Voucher ERP Resource Physical Resource Inventory Logical Resource Inventory Workforce Workforce Management Resource Configuration Provisioning Resource Usage Mediation Resource Trouble Network Initiated Trouble Telephone Number Number Management IP IP Address Management Supplier/ Partner Partner CRM Partner Interaction ERP Partner Order ERP Partner Contract ERP Partner Billing ERP Partner Payment ERP Partner Trouble Ticket CRM

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Page 1: Telecom Common Data Model

Telecom Common Data Model v1.0 (Type: DOC, Total Page: 83)

Contact: [email protected]: http://philipjung.blogspot.kr

TMForum Industry Model SID Model MTOSI --

Tier 1 BSS/OSS Reference Telstra Vodafone Korea Telecom --

 BSS/OSS Vendor Frame-work

Oracle RODOD Amdocs CES Ericsson OBS TIBCO FOS --

Consulting Firm Method-ology

Accenture ACS IBM CBM --

-- --

SID Entities Ownership ReplicationCommon Address Address Inventory, CRM Billing, InventoryCustomer Customer CRM Billing, Provisioning

Account Service Account, Billing Account CRMSubscription CRM BillingContact CRM BillingContract CRM Billing, NMSOrder Order Management Customer OrderInteraction/Inquiry CRM Trouble TicketTrouble Ticket CRM Network Trouble TicketLoyalty CRM  Bill BillingPayment BillingDeposit CRM Billing

Sales/Channel Campaign CRM  Competitor Marketing  Channel Sales  

Service Customer Service InventoryResource Service Inventory  Service Usage BillingService Test ProvisioningService Trouble Network Trouble Ticket  

Product Product CRM BillingProduct Offering CRM BillingPricing Billing CRM

Enterprise CPE ERP  BTS/BSC ERP  Fraud Fraud Management  SIM ERP  Voucher ERP  

Resource Physical Resource Inventory  Logical Resource Inventory  Workforce Workforce ManagementResource Configuration ProvisioningResource Usage Mediation  Resource Trouble Network Initiated Trouble  Telephone Number Number Management  IP IP Address Management  

Supplier/Partner Partner CRM  Partner Interaction ERP  Partner Order ERP  Partner Contract ERP  Partner Billing ERP  Partner Payment ERP  Partner Trouble Ticket CRM