teckinfo solutions pvt. ltd. - leading provider of unified contact center software
TRANSCRIPT
PowerPoint Presentation
Our Journey1995 - TodayPaging Solution Inbound SolutionPredictive DialerSMS IntegrationEmail IntegrationForm/ Screen DesignerIVR Flow DesignerLinux/ Windows Web Based Agent UITPA Software Integration/Web APIScalability Database/ Application RedundancySystem AlertsNational Customer Preference Register (NCPR) IntegrationCRM ManagerVoice/ Screen RecorderWebRTCChat IntegrationFacebook/ Twitter/ LinkedIn IntegrationMobile Client
Teckinfo Solutions Pvt. Ltd. 2016-17
Core CompetenciesUnified Contact Center SolutionsVoice & VideoSocial Media ( Facebook, LinkedIn, Twitter, Blog)E-Mail/ SMS/ ChatHelp Desk SolutionsCRM/ CIM SolutionsInteractive Voice Response SolutionsScreen & Voice Recording SolutionsApps Announcement Systems & Other Communication Software
Teckinfo Solutions Pvt. Ltd. 2016-17
Offices & BranchesHead OfficeNew DelhiDevelopment CentersNew DelhiMumbaiHelpdeskNew DelhiMumbaiSales & SupportBengaluruChennaiHyderabadMumbaiNew DelhiInternational PresenceMiddle East (UAE)Africa (Kenya, Nigeria & Uganda)South East Asia (Singapore)
R&D CenterGurgaonTeckinfo Solutions Pvt. Ltd. 2016-17
Rewards & Recognitions Ratedamong India's best Solution Provider-Software for the year 2013 at CRN Leadership Summit 2013.
20 Most Promising Unified Communication Solutions Companies by CIO Review August 2014
Listed in Product of Excellence for Customer Management Software Product by NASSCOMTechnoviti Award for Interdialog UCCS for innovative & disruptive technology in the BFSI sector.
Teckinfo Solutions Pvt. Ltd. 2016-17
Partners
Teckinfo Solutions Pvt. Ltd. 2016-17
Teckinfos Product Portfolio
Unified Queuewith a Unified ViewAutomated, Predictive, Progressive & Preview DialerComplaint / Inquiry Management SoftwareUnified View & Retrieval For Recorded FilesHigh Performance IVR SystemSMS based Alert & Query SystemAutomated Announcement System
Automated Voice Blasting Solution
Personal Console and Advanced ReportingTeckinfo Solutions Pvt. Ltd. 2016-17
Thank You
Website: www.teckinfo.comEmail: [email protected] ID: [email protected]: +91 11 49605577 / 88
Teckinfo Solutions Pvt. Ltd. 2016-17
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