technology opportunities in the financial services sector

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“Opportunities In the Financial Services Sector”


Anthony de Lima CEO & Principal CTEX Partners

www.ctexpartners.com


Regional Trends

Década de las Multilatinas PYMES y Microempresarios Latinas



By 2030:

8.4 billion inhabitants 60% will live in ci:es

5.7 billion access Internet

36% micro-entrepreneurs Over 6 Billion active Social Media Users

Today:

7.2 billion inhabitants 50% live in ci:es

2.2 billion access Internet

8% are micro-‐entrepreneurs

Over 1 Billion ac:ve Social Media users

CHANGING MARKET

Flow of Capital

Emerging markets

Micro entrepreneurs

LATAM growth



A New Paradigm..again….

“People are at the center and informa:on finds them”

WEBSITE

BLOGS VIDEO

NEWS FEED

TWEET

PAST PRESENT


Social everything: “New generaQons and their digital

world stepping forward”

“Global Trends

Driving Change Major Shifts”

Redefining value: “Made with me” – consumer parQcipates in value creaQon”

Mobility Everywhere: “Everywhere ProducQon and ConsumpQon of Value”

Internet of Everything: “Sensors, RoboQcs take control”

Business shiS – “Micro entrepreneurs in Numbers”

Informa:on Security “Greater threats than ever”

Financial services tectonic shiS: “A cashless society in the making”

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“Global Trends

Driving Change All about Mobility” BYO

D IMPRO

VED JAVASCRIPT HTML 5


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“Global Trends

Driving Change Mobile Stats (2012-2014)

Source: IDC Mobile Growth stats


IMPLICATIONS “The further we get,

the closer we get?”



SOCIAL MEDIA A Matter of TRUST

90% of consumers trust

peer recommendations for

purchasing decisions

Only14% trust advertisement

70% trust other consumer opinions



“Global Trends

Driving Change Social Networking Stats


SOCIAL ENGAGEMENT

“Made with me”

Meaningful, Consistent Interaction

Builds Brand Loyalty

Builds Trust

“Global Trends

Driving Change Social Networking



People & Devices as “Things”

Cloud Eco-System

Real-‐Qme Product DefiniQon

Build Brand

Loyalty Real-‐Qme InteracQon “Social Engagement”

Information Data

Content

“Global Trends

Driving Change Social Networking



IP Thermostats

Digital Signage

Security

Web Stores

Clothing Sensors

POS’

Smart Household Appliances

Public cameras

Household Lightning

Smartphones

Person Medical Monitors

Smart Appliances

Cars

Sensors

Toys

Bluetooth mouse, keyboard, headset

Printers

Credit Cards


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FINANCIAL SERVICES

Customer Centricity

Social Media NEW Reality

Non-‐stop STP

MulQ-‐layer security

Data leakage protecQon

24/7/365 UpQme

Minimum RPO & RTO

DR & BCP


Complex Ecosystem



Bank’s role in payment gateways



CLOUD Eco-‐System

19

“Things” As Strategy

“Predictable, Non-‐Standard” Devices, processes, services

People As Strategy

People, organizaQons Society, “Exercise Choice”

Information As Strategy

InformaQon, data, content

“Transmi[able”

Content, Device Aware Technology

Anywhere, Anyhow Reliable CommunicaQons

Trusted, Always-‐On, On-‐Demand CompuQng Fabric

“Global Trends

IT Strategy What’s different


the most advanced datacenter in

Latin America & the Caribbean


The best way to predict the future is to create it

Peter Drucker

Thank you…

technology opportunities in the financial services sector

Business

c global trends

c opportunities

c socialeverything

c by2030

c implications

c social media

c regional trends dcada

change social networking