technology enabled learning in an hris
DESCRIPTION
Think big. Think different. Think outside the traditional view of learning. Think of your HRIS as more than the traditional employee self service and manager self service you've seen. It's not about a transaction; it's all about your employees. Find a vendor with an employee focus, and rest falls into place. Some vendors and organizations are teaming together to create a new and insightful approach to learning. Learning isn't an activity; it's a way of life. Embrace it differently and your employees will too. Online learning is not restricted to an Learning Management System (LMS). Great HR Technology has socially imbedded learning throughout the HRIS. Preboarding, Onboarding, New Hire training, Training for new Managers... all of this and more can be just in time, ready for employees as they need it, directly in your HRIS. Learn to use socially imbedded tools to create learning without an LMS. Make it a part of the every day experience for employees. Make it a culture.TRANSCRIPT
Technology Enabled Learning in an HRIS—HR.com
Deb Maher
Sr. Dir, HRIS & Shared Services, DeVry Inc Sept 2012
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TECHNOLOGY CAN ENABLE ONLINE
LEARNING EVERY DAY…
What is Technology Enabled Learning? If your first thought is an
LMS, you may be thinking too small.
Think of the Employee Lifecycle and points of impact:
Preboarding
Onboarding
New Hire Training
At the moment of a Promotion or a Transfer
At the moment you take on a role in specific function…
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THE ANSWER…
Leverage technology to create just in time learning, targeted
and personalized for the employee, but in a different way
Focus on:
Creating a virtual environment where the same interactive
experiences could exist for all employees
Think bigger about experiences to create Virtual HR
Imbed social technology in our HRIS to connect employees
real-time with rich collaboration tools
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WHAT ARE SOME LEARNING MOMENTS….
Preboarding
Onboarding
New Hire Training
At the moment of a Promotion or a Transfer
At the moment you take on a role in specific function…
Pre-boarding
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info
•Pre-boarding in The DeVry Commons includes multiple features to reinforce the new employee’s decision and create excitement:
•Available from day they accept •until first day •Auto-launched welcome video from the CEO •Pre-boarding portal with welcome letters and introductions to parts of DeVry by our employees
Note: The video is a “webout;” it moves and interacts with you. He speaks directly to you. Add the personalization of information based on your branch, your role, etc and it’s made “just for you.”
Pre-boarding
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info
• What do you need to learn before you start?
• Is it strategic? The org’s values? History? Culture? Goal setting?
• Is it tactical? Where to park? What to bring your first day?
Pre-boarding
7
info
• Introductions to information about DeVry by our employees? Why? It’s like you get to meet them, even if you never actually do.
• Each can be a video, or have imbedded docs or social connections
Pre-boarding
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info
Pre-boarding
9
info
Getting you ready for your first day…
On-boarding
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• On-boarding includes multiple learning opportunities:
– Auto-launched welcome video from CEO and SVP of HR
– New Hire Hub, with information on their senior leader, HR contact & resources
– Targeted emails to new employee and their manager throughout the
new employee’s first year
So, you could…Push out: Ethics, Compliance
Day One Gamified Learning
Learnings that are integrated
in the LMS to the Talent Profile
and more
On-boarding
Confidential
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On-boarding Resources change with you as you move through your first year into three phases: •See The Big Picture •Make Connections •Continue Your Journey
Imagine you are at Day 90 and it’s time to set your goals. The HRIS can tell you that, tell your manager, provide resources and guides, and tie your goals into your evaluations, your career planning, and your social network. You can find experts and mentors, join groups with them tie those learnings into your goals.
On-boarding
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Institution specific introductions are made by the leader and to multiple, rotating employees who are in the same institution… a great way to get connected
On-boarding
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Targeted emails are sent at various points during the employee’s first year to both the employee and manager- Create an experience OUTSIDE the system
New Hire Training
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New Hires have 8 weeks of New Hire Training, with communities, scoring, assessments, etc
New Hire Training
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We can make it simple for New Hires to see what needs to be done by linking it directly in our HRIS
Promos/Transfers/Function Changes
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When new hires are managers, or when folks are promoted into a managerial role and were not previously in one, our system guides them. It reaches out to them with information they need in those first few months, it provides access to training, it provides resources just in time as processes are addressed for the first time.
Promos/Transfers/Function Changes
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Tasks imbedded into the normal everyday HR portal make imbedded learning a fun and easy to find way to get info you need for your new role. Certainly, robust LMS materials also exist, but the HRIS can tell what training you need real time as you move about the system and provide those experiences for you.
Promos/Transfers/Function Changes
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Imbedded Just in Time training as you navigate the HRIS helps new managers and new employees get what they need, when they need it.
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WHY IS VIRTUAL HR THE ANSWER…
Engagement more important than ever
New economy requires a lean approach
Employee expectations are different than they were even 5
years ago
Shouldn’t your employee experience trump any customer
experience you’ve ever had?
Leveraging technology in a great HRIS can make “real” that
which is virtual