technical training of new features tde/ncp version 7
TRANSCRIPT
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Technical Training of New FeaturesTDE/NCP Version 7
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Introduction
This document explains KX-TDE series and KX-NCP series PBXs’ Version 7, and is composed of the following chapters.
Chapter 1 KX-NT5xx IP-PTChapter 2 Call Log for Extension CallChapter 3 Tenant based Extension Directory
Chapter 4 Transfer to Trunk from Cellular
As a result of this course, participants will understand the new features, and learn how to perform setups.
For further information about feature implementation and specifications, refer to the following manuals.
"Installation Manual"/"Feature Guide"
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Table of contents
Chapter 1 : KX-NT5xx IP-PT 1-1. Specifications 1-2. Conditions
Chapter 2 : Call Log for Extension Call 2-1. Outgoing Call Log 2-2. Incoming Call Log 2-3. Programming 2-4. Condition
Chapter 3 : Tenant based Extension Directory 3-1. Tenant Extension Directory 3-2. Programming 3-3. Conditions 3-4. Condition Control
Chapter 4 : Transfer to Trunk from Cellular 4-1. Cellular as Extension 4-2. Programming
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Chapter 1
KX-NT5xx IP PT
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KX-NT5xx hardware is based on KX-UT which supports improved hands-free functionality compare to KX-NT3xx.
1-1. Specifications
BT (Bluetooth) headset feature is not available for KX-NT543 and NT546.BT headset feature available for KX-NT560 without option.EHS (Electronics Hook Switch) is available for all KX-NT5xx.
KX-NT5433-line LCD
New IP-PT KX-NT5xx is supported.
KX-NT5606-line LCD
KX-NT546 6-line LCD
But software is based on KX-NT3xx to support full PBX features.
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KX-TDA0470 IPEXT16 card does not support KX-NT5xx.Therefore one KX-TDE or KX-NCP can support maximum 128 KX-NT5xx by LAN port on MPR card (Virtual Extension card).KX-NS1000 is recommended for more than 128 KX-NT phones. Encryption is not supported.Add-on key module is not available for KX-NT5xx.Handset cord is longer than KX-NT3xx series.
1-2. Conditions (1)
KX-NT346 withKX-NT305
KX-NT346 withKX-NT303
KX-NT5xxKX-UT580mm
KX-NT3xxKX-DT370mm
For example, hotel front staff cango to printer during talking.
Model Supported by
KX-NT321KX-NT343KX-NT346
MPRand
IPEXT16
KX-NT366 MPR
KX-NT5xx MPR
Add-on 12-key Add-on 60-key
Difference from KX-NT3xx
An available feature of PBX is the sameat NT3xx and NT5xx.
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SBC (Session Border Control) cannot be used because not SIP based phone.DTMF Tone cannot be sent to other IP extension during P2P talking.Quantity of key is increased to support full PBX features.
1-2. Conditions (2)
⑨ Message ⑩ Pause ⑪ Flash ⑫ Redial
⑬ Auto Ans ⑭ Conf ⑮ Transfer ⑯ Auto Dial
⑰ Fwd/DND Hold⑱ Cancel⑲ Intercom⑳
⑳ SP-Phone
< KX-NT543 / KX-NT546 >
Difference from KX-UT
* NT560 has the same key feature.
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IP-PT Settings on telephone LCD screen - IP address, PBX IP address, Quality of service parameter
1-2. Conditions (3)
Installation Flow (Overview)
[1]
[2]
[3]
PBX Settings by PBX Maintenance Console - Virtual IP Extension Card installation, Activation Key installation - Virtual Extension Card Settings (Network setting and Extension setting)
Registering the Extensions (IP-PT) by PBX Maintenance Console - Operation of IP-PT registration
Insert the V-IPEXT32 Into a Virtual SlotMaintenance Console Software
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Chapter 2
Call Log for Extension Call
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Headquarter7-81
101 102 105
Outgoing call log and redial are available for extension call also by programming.
2-1. Outgoing Call Log
IP Network
Branch7-80
101
Public Telephone Network
09-8765-4321 050-1234-5678
0/9-09876543210/9-050123456787-80-101105102
102 can be saved using TDE-NCP version 7 newly.Other dials are saved using TDE-NCP any version.
<Dial using Log>
“Store” does not workfor extension call.“Store” does not workfor extension call.
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Headquarter7-81
101 102
Incoming call log is available for extension call also by programming.
2-2. Incoming Call Log
IP Network
Branch7-80
101
Public Telephone Network
050-1234-5678
0/9-09876543210/9-050123456787-80-101102
102 and 80101 can be saved using TDE-NCP version 7 newly. Other dials are saved using TDE-NCP any version.
09-8765-4321
<Call back using Log>
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This feature is enabled for incoming call and outgoing call separately using systemoptional programming.Default is “Enable”. Specification of “Disable” is theTDE-NCP version 6 or before.
2-3. Programming
Programming
2. System - 9 System Options - Option7 2. System - 9 System Options - Option7
The Initial setting has been changedto ‘Enable’ from Version 7.The Initial setting has been changedto ‘Enable’ from Version 7.
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TDE-NCP Version 7 Outgoing Call Log : Disable for Extension Call or TDE-NCP Version 6 or before
TDE-NCP Version 7 Outgoing Call Log : Enable for Extension Call
When outgoing call log is available for extension call, old same phone number is deleted from outgoing call automatically.This is applied to both extension call and trunk call.
2-4. Condition
If call 105, old 105 log is deleted.Other dials are kept.
This improvement is not applied to incoming call log, because “How often” is important.
Condition
=> Same number is logged.
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Chapter 3
Tenant based Extension Directory
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Extension directory can be limited for same tenant user only by programming.
3-1. Tenant Extension Directory
101 102 103 104 105 Ann Bill Catherine Diana Elizabeth
111 112Andrew Charles
Tenant 1 : ABC Trading Tenant 2 : Royal Travel
Extension Directory does NOTdisplay Andrew and Charles.
Extension Directory displays Andrew and Charles.
When the limitation is activated.
When the limitation is NOT activated.
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This feature is enabled using tenant programming. - All Tenant : Can see directory of all extension (Default : Same as TDE/NCP version 6) - Each Tenant : Can see directory of extension in same tenant only
3-2. Programming
Programming
6. Feature - 6.6 Tenant6. Feature - 6.6 Tenant Extension DirectoryExtension Directory
The Initial setting has been changedto ‘Each Tenant’ from Version 7.The Initial setting has been changedto ‘Each Tenant’ from Version 7.
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DSS key is not limited for other tenant.However flexible key programming can be limited to “one touch dial only” using extension programming.PT programming also can be restricted using COS programming.
3-3. Conditions
Above programming is available for KX-TDA/TDE/NCP/NS any version.
Conditions
4. Extension - 1. Wired Extension - 1. Extension Settings4. Extension - 1. Wired Extension - 1. Extension Settings
2. System - 7. Class of Service - 1. COS Settings2. System - 7. Class of Service - 1. COS Settings
Programming ModeProgramming Mode
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Extension call and call pick-up can be restricted for other tenant using COS programming. This restriction is applied to any operation regardless DSS key.
3-4. Condition Control
Above programming is available for KX-TDA/TDE/NCP/NS any version.
COS-1 COS-2 COS-1 COS-2 COS-3 COS-4 COS-5
Condition Control
101 102 103 104 105 Ann Bill Catherine Diana Elizabeth
111 112Andrew Charles
2. System - 7. Class of Service - 3. Internal Call Block2. System - 7. Class of Service - 3. Internal Call Block COS-1/2/3 cannot call COS-4/5.COS-4/5 cannot call COS-1/2/3.COS-4/5 can call COS-4/5.
<More Information>COS-1/2 can call COS1/2.COS-1 cannot call COS-3.COS-2 can call COS-3. COS-3 can call COS-1/2/3. COS-1 : Employee COS-2 : Manager COS-3 : President Employee cannot call president.But president can call employee.
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Chapter 4
Transfer to Trunk from Cellular
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Cellular phone users can transfer a call to extension in other PBX and outside telephone number, as well as extension in same PBX, after they received a incoming call.
4-1. Cellular as Extension
Office
101 102 105
Public Telephone or Cellular Network
09-8765-4321Customer
050-1234-5678
105 and 050-1234-5678 can be destination of transferred newly using version 7.Extension number such as 102 is destination of transfer using TDE-NCP any version.
080-8888-4444Cellular
Dial # 102 or # 105 or # 0/9-050-1234-5678to transfer. # works as “Flash” of SLT.
Procedure[1] Customer call to 101.[2] Call forward to Cellular phone. [3] The call was received. Next, Call Transfer operation
[1]
[2]
[3]
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Cellular phone has to be forward destination of extension.This feature is available for “keep ringing” mode also. Or cellular phone has to be member of ICD group using virtual PS.DISA connection has to be enabled to detect DTMF # and transfer destination. - ESVM card or MSG card on OPB3 card - 2-ch SVM circuit on MPR card 0/9 + Caller ID of cellular phone has to be assigned as extension using system speed dial programming.COS of the extension is applied to transfer call trunk for transferring. (Same programming as Automatic walking COS through DISA)If caller ID of cellular phone is not assigned, COS of Trunk Group(trunk to call cellular phone) is applied.
Activation key is required to detect DTMF #. KX-NCS3910 for KX-NCP KX-NCS4910 for KX-TDE100/200 KX-NCS4950 for KX-TDE600
4-2. Programming (1)
080-8888-4444Cellular
101Keep Ringing
even after Fwd
Forward
Summary
[1]
[2]
[3]
[4]
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Cellular phone has to be forward destination of extension.This feature is available for “keep ringing” mode also using forward No answer feature with ‘’keep ringing’’ mode.
4-2. Programming (2)
Programming [1]
080-8888-4444Cellular
101Keep Ringing
even after Fwd
Forward
4. 1. 1 Extension Settings4. 1. 1 Extension Settings
Forward destination (Cellular phone No.)Forward destination (Cellular phone No.)
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DISA connection has to be enabled to detect DTMF # and transfer destination.
4-2. Programming (3)
Programming [2]
5. 3. 1 DISA System5. 3. 1 DISA System
It has to be enabled. It has to be enabled.
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0/9 + Caller ID of cellular phone has to be assigned as extension using system speed dial programming.COS of the extension is applied to transfer call trunk for transferring. (Same programming as Automatic walking COS through DISA)
If a extension cannot call to international, paired cellular phone cannot transfer a call to international.
4-2. Programming (4)
Programming [3]
6. 1 System Speed Dial6. 1 System Speed Dial
Telephone Number(Cellular phone No.)Telephone Number(Cellular phone No.)
CLI Destination(Paired Extension)CLI Destination(Paired Extension)
5. 3. 1 DISA System - Option15. 3. 1 DISA System - Option1
080-8888-4444Cellular
101Keep Ringing
even after Fwd
Forward
Change to ‘Enable’.Change to ‘Enable’.
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If a caller ID of cellular phone is not assigned, COS of Trunk Group (trunk to call cellular phone) is applied. COS of TRG1 (Trunk Group) is applied for the following example.
Office
101
Public Telephone or Cellular Network
050-1234-5678
080-8888-4444Cellular
TRG1 TRG2
TRG3
Dial # 0/9-050-1234-5678 to transfer.
COS is applied for this call.
4-2. Programming (5)
Programming [4]
09-8765-4321Customer
3. 1. 1 TRG Settings3. 1. 1 TRG SettingsThis initial setting is not changed.This initial setting is not changed.
Default is 7. Cannot call public trunk by TRS. Please change the number.Default is 7. Cannot call public trunk by TRS. Please change the number.
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Thank you !The END