technical training of new features tde/ncp version 7

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Technical Training of New Features TDE/NCP Version 7

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Page 1: Technical Training of New Features TDE/NCP Version 7

Technical Training of New FeaturesTDE/NCP Version 7

Page 2: Technical Training of New Features TDE/NCP Version 7

Introduction

This document explains KX-TDE series and KX-NCP series PBXs’ Version 7, and is composed of the following chapters.

Chapter 1 KX-NT5xx IP-PTChapter 2 Call Log for Extension CallChapter 3 Tenant based Extension Directory

      Chapter 4 Transfer to Trunk from Cellular  

As a result of this course, participants will understand the new features, and learn how to perform setups.

For further information about feature implementation and specifications, refer to the following manuals.

  "Installation Manual"/"Feature Guide"

Page 3: Technical Training of New Features TDE/NCP Version 7

Table of contents

Chapter 1 : KX-NT5xx IP-PT 1-1. Specifications 1-2. Conditions

Chapter 2 : Call Log for Extension Call 2-1. Outgoing Call Log 2-2. Incoming Call Log 2-3. Programming 2-4. Condition

Chapter 3 : Tenant based Extension Directory 3-1. Tenant Extension Directory 3-2. Programming 3-3. Conditions 3-4. Condition Control

Chapter 4 : Transfer to Trunk from Cellular 4-1. Cellular as Extension 4-2. Programming

Page 4: Technical Training of New Features TDE/NCP Version 7

Chapter 1

KX-NT5xx IP PT

Page 5: Technical Training of New Features TDE/NCP Version 7

KX-NT5xx hardware is based on KX-UT which supports improved hands-free functionality compare to KX-NT3xx.

1-1. Specifications

BT (Bluetooth) headset feature is not available for KX-NT543 and NT546.BT headset feature available for KX-NT560 without option.EHS (Electronics Hook Switch) is available for all KX-NT5xx.

KX-NT5433-line LCD

New IP-PT KX-NT5xx is supported.

KX-NT5606-line LCD

KX-NT546 6-line LCD

But software is based on KX-NT3xx to support full PBX features.

Page 6: Technical Training of New Features TDE/NCP Version 7

KX-TDA0470 IPEXT16 card does not support KX-NT5xx.Therefore one KX-TDE or KX-NCP can support maximum 128 KX-NT5xx by LAN port on MPR card (Virtual Extension card).KX-NS1000 is recommended for more than 128 KX-NT phones. Encryption is not supported.Add-on key module is not available for KX-NT5xx.Handset cord is longer than KX-NT3xx series.

1-2. Conditions (1)

KX-NT346 withKX-NT305

KX-NT346 withKX-NT303

KX-NT5xxKX-UT580mm

KX-NT3xxKX-DT370mm

For example, hotel front staff cango to printer during talking.

Model Supported by

KX-NT321KX-NT343KX-NT346

MPRand

IPEXT16

KX-NT366 MPR

KX-NT5xx MPR

Add-on 12-key Add-on 60-key

Difference from KX-NT3xx

An available feature of PBX is the sameat NT3xx and NT5xx.

Page 7: Technical Training of New Features TDE/NCP Version 7

SBC (Session Border Control) cannot be used because not SIP based phone.DTMF Tone cannot be sent to other IP extension during P2P talking.Quantity of key is increased to support full PBX features.

1-2. Conditions (2)

⑨ Message ⑩ Pause ⑪ Flash ⑫ Redial

⑬ Auto Ans ⑭ Conf ⑮ Transfer ⑯ Auto Dial

⑰ Fwd/DND Hold⑱ Cancel⑲ Intercom⑳

⑳ SP-Phone

< KX-NT543 / KX-NT546 >

Difference from KX-UT

* NT560 has the same key feature.

Page 8: Technical Training of New Features TDE/NCP Version 7

IP-PT Settings on telephone LCD screen - IP address, PBX IP address, Quality of service parameter

1-2. Conditions (3)

Installation Flow (Overview)

[1]

[2]

[3]

PBX Settings by PBX Maintenance Console - Virtual IP Extension Card installation, Activation Key installation - Virtual Extension Card Settings (Network setting and Extension setting)

Registering the Extensions (IP-PT) by PBX Maintenance Console - Operation of IP-PT registration

Insert the V-IPEXT32 Into a Virtual SlotMaintenance Console Software

Page 9: Technical Training of New Features TDE/NCP Version 7

Chapter 2

Call Log for Extension Call

Page 10: Technical Training of New Features TDE/NCP Version 7

Headquarter7-81

101 102 105

Outgoing call log and redial are available for extension call also by programming.

2-1. Outgoing Call Log

IP Network

Branch7-80

101

Public Telephone Network

09-8765-4321 050-1234-5678

0/9-09876543210/9-050123456787-80-101105102

102 can be saved using TDE-NCP version 7 newly.Other dials are saved using TDE-NCP any version.

<Dial using Log>

“Store” does not workfor extension call.“Store” does not workfor extension call.

Page 11: Technical Training of New Features TDE/NCP Version 7

Headquarter7-81

101 102

Incoming call log is available for extension call also by programming.

2-2. Incoming Call Log

IP Network

Branch7-80

101

Public Telephone Network

050-1234-5678

0/9-09876543210/9-050123456787-80-101102

102 and 80101 can be saved using TDE-NCP version 7 newly. Other dials are saved using TDE-NCP any version.

09-8765-4321

<Call back using Log>

Page 12: Technical Training of New Features TDE/NCP Version 7

This feature is enabled for incoming call and outgoing call separately using systemoptional programming.Default is “Enable”. Specification of “Disable” is theTDE-NCP version 6 or before.

2-3. Programming

Programming

2. System - 9 System Options - Option7 2. System - 9 System Options - Option7

The Initial setting has been changedto ‘Enable’ from Version 7.The Initial setting has been changedto ‘Enable’ from Version 7.

Page 13: Technical Training of New Features TDE/NCP Version 7

TDE-NCP Version 7 Outgoing Call Log : Disable for Extension Call or TDE-NCP Version 6 or before

TDE-NCP Version 7 Outgoing Call Log : Enable for Extension Call

When outgoing call log is available for extension call, old same phone number is deleted from outgoing call automatically.This is applied to both extension call and trunk call.

2-4. Condition

If call 105, old 105 log is deleted.Other dials are kept.

This improvement is not applied to incoming call log, because “How often” is important.

Condition

=> Same number is logged.

Page 14: Technical Training of New Features TDE/NCP Version 7

Chapter 3

Tenant based Extension Directory

Page 15: Technical Training of New Features TDE/NCP Version 7

Extension directory can be limited for same tenant user only by programming.

3-1. Tenant Extension Directory

101 102 103 104 105 Ann Bill Catherine Diana Elizabeth

111 112Andrew Charles

Tenant 1 : ABC Trading Tenant 2 : Royal Travel

Extension Directory does NOTdisplay Andrew and Charles.

Extension Directory displays Andrew and Charles.

When the limitation is activated.

When the limitation is NOT activated.

Page 16: Technical Training of New Features TDE/NCP Version 7

This feature is enabled using tenant programming. - All Tenant : Can see directory of all extension    (Default : Same as TDE/NCP version 6) - Each Tenant : Can see directory of extension in same tenant only

3-2. Programming

Programming

6. Feature - 6.6 Tenant6. Feature - 6.6 Tenant Extension DirectoryExtension Directory

The Initial setting has been changedto ‘Each Tenant’ from Version 7.The Initial setting has been changedto ‘Each Tenant’ from Version 7.

Page 17: Technical Training of New Features TDE/NCP Version 7

DSS key is not limited for other tenant.However flexible key programming can be limited to “one touch dial only” using extension programming.PT programming also can be restricted using COS programming.

3-3. Conditions

Above programming is available for KX-TDA/TDE/NCP/NS any version.

Conditions

4. Extension - 1. Wired Extension - 1. Extension Settings4. Extension - 1. Wired Extension - 1. Extension Settings

2. System - 7. Class of Service - 1. COS Settings2. System - 7. Class of Service - 1. COS Settings

Programming ModeProgramming Mode

Page 18: Technical Training of New Features TDE/NCP Version 7

Extension call and call pick-up can be restricted for other tenant using COS programming. This restriction is applied to any operation regardless DSS key.

3-4. Condition Control

Above programming is available for KX-TDA/TDE/NCP/NS any version.

COS-1 COS-2 COS-1 COS-2 COS-3 COS-4 COS-5

Condition Control

101 102 103 104 105 Ann Bill Catherine Diana Elizabeth

111 112Andrew Charles

2. System - 7. Class of Service - 3. Internal Call Block2. System - 7. Class of Service - 3. Internal Call Block COS-1/2/3 cannot call COS-4/5.COS-4/5 cannot call COS-1/2/3.COS-4/5 can call COS-4/5.

<More Information>COS-1/2 can call COS1/2.COS-1 cannot call COS-3.COS-2 can call COS-3. COS-3 can call COS-1/2/3. COS-1 : Employee COS-2 : Manager COS-3 : President Employee cannot call president.But president can call employee.

Page 19: Technical Training of New Features TDE/NCP Version 7

Chapter 4

Transfer to Trunk from Cellular

Page 20: Technical Training of New Features TDE/NCP Version 7

Cellular phone users can transfer a call to extension in other PBX and outside telephone number, as well as extension in same PBX, after they received a incoming call.

4-1. Cellular as Extension

Office

101 102 105

Public Telephone or Cellular Network

09-8765-4321Customer

050-1234-5678

105 and 050-1234-5678 can be destination of transferred newly using version 7.Extension number such as 102 is destination of transfer using TDE-NCP any version.

080-8888-4444Cellular

Dial # 102 or # 105 or # 0/9-050-1234-5678to transfer. # works as “Flash” of SLT.

Procedure[1] Customer call to 101.[2] Call forward to Cellular phone. [3] The call was received.    Next, Call Transfer operation

[1]

[2]

[3]

Page 21: Technical Training of New Features TDE/NCP Version 7

Cellular phone has to be forward destination of extension.This feature is available for “keep ringing” mode also. Or cellular phone has to be member of ICD group using virtual PS.DISA connection has to be enabled to detect DTMF # and transfer destination. - ESVM card or MSG card on OPB3 card - 2-ch SVM circuit on MPR card 0/9 + Caller ID of cellular phone has to be assigned as extension using system speed dial programming.COS of the extension is applied to transfer call trunk for transferring. (Same programming as Automatic walking COS through DISA)If caller ID of cellular phone is not assigned, COS of Trunk Group(trunk to call cellular phone) is applied.

Activation key is required to detect DTMF #. KX-NCS3910 for KX-NCP KX-NCS4910 for KX-TDE100/200 KX-NCS4950 for KX-TDE600

4-2. Programming (1)

080-8888-4444Cellular

101Keep Ringing

even after Fwd

Forward

Summary

[1]

[2]

[3]

[4]

Page 22: Technical Training of New Features TDE/NCP Version 7

Cellular phone has to be forward destination of extension.This feature is available for “keep ringing” mode also using forward No answer feature with ‘’keep ringing’’ mode.

4-2. Programming (2)

Programming [1]

080-8888-4444Cellular

101Keep Ringing

even after Fwd

Forward

4. 1. 1 Extension Settings4. 1. 1 Extension Settings

Forward destination (Cellular phone No.)Forward destination (Cellular phone No.)

Page 23: Technical Training of New Features TDE/NCP Version 7

DISA connection has to be enabled to detect DTMF # and transfer destination.

4-2. Programming (3)

Programming [2]

5. 3. 1 DISA System5. 3. 1 DISA System

It has to be enabled. It has to be enabled.

Page 24: Technical Training of New Features TDE/NCP Version 7

0/9 + Caller ID of cellular phone has to be assigned as extension using system speed dial programming.COS of the extension is applied to transfer call trunk for transferring. (Same programming as Automatic walking COS through DISA)

If a extension cannot call to international, paired cellular phone cannot transfer a call to international.

4-2. Programming (4)

Programming [3]

6. 1 System Speed Dial6. 1 System Speed Dial

Telephone Number(Cellular phone No.)Telephone Number(Cellular phone No.)

CLI Destination(Paired Extension)CLI Destination(Paired Extension)

5. 3. 1 DISA System - Option15. 3. 1 DISA System - Option1

080-8888-4444Cellular

101Keep Ringing

even after Fwd

Forward

Change to ‘Enable’.Change to ‘Enable’.

Page 25: Technical Training of New Features TDE/NCP Version 7

If a caller ID of cellular phone is not assigned, COS of Trunk Group (trunk to call cellular phone) is applied. COS of TRG1 (Trunk Group) is applied for the following example.

Office

101

Public Telephone or Cellular Network

050-1234-5678

080-8888-4444Cellular

TRG1 TRG2

TRG3

Dial # 0/9-050-1234-5678 to transfer.

COS is applied for this call.

4-2. Programming (5)

Programming [4]

09-8765-4321Customer

3. 1. 1 TRG Settings3. 1. 1 TRG SettingsThis initial setting is not changed.This initial setting is not changed.

Default is 7. Cannot call public trunk by TRS. Please change the number.Default is 7. Cannot call public trunk by TRS. Please change the number.

Page 26: Technical Training of New Features TDE/NCP Version 7

Thank you !The END