model no. kx-ncp series kx-tde series kx-tda series

Model No. KX-NCP SeriesKX-TDE SeriesKX-TDA Series

CA Call Accounting

Quick Reference Guide

Thank you for purchasing this Panasonic product.

Please read this manual carefully before using this product and save this manual for future use.

IntroductionCA Call Accounting is a web-based application that lets you view the call history and estimated call chargesfor calls made from connected Panasonic PBXs. By installing the CA Call Accounting web server on a PC, youcan access CA Call Accounting from any PC.About the Quick Reference Guide

This Quick Reference Guide is designed to serve as an overview of the features, setup and installation ofCA Call Accounting.The Quick Reference Guide is divided into the following sections:1 Specifications

This section provides general information about the features in CA Call Accounting.2 System Connection Diagram

This section shows how CA Call Accounting fits into your network.3 System Requirements

This section provides the minimum and recommended system requirements for installing the CA CallAccounting web server on a PC, and the requirements for a PC used to access CA Call Accountingvia a web browser.

4 CA Call Accounting Web Server InstallationThis section explains how to install and uninstall the CA Call Accounting web server.

5 CA Call Accounting Web ClientThis section explains how to access CA Call Accounting from a web browser.

Trademarks• Microsoft, Internet Explorer, Windows, Windows Server and Windows Vista are either registered

trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.• Intel, Celeron, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.• All other trademarks identified herein are the property of their respective owners.• Microsoft product screen shots reprinted with permission from Microsoft Corporation.

2 Quick Reference Guide

Introduction

Important InformationCA Call Account stores the following sensitive information:• Phonebook data (user information)• Settings and call charge information• SMDR passwords for PBXs• User account information• Access logsIn order to prevent data theft and leakage, we recommend the following:• Securely erase all sensitive data when transferring or disposing of the computer.• Do not leave the computer unattended while the software is running, and set a password-protected

screensaver to activate after your computer has been idle for a set amount of time.• Carefully manage access to the computer, and limit access to your local network only.• Periodically change the passwords for user accounts.• Set a login password that is at least 5 characters long, and contains a combination of letters and numbers.• Make sure to confirm and update access privileges when users change computers.• Use Windows Update to keep your system up-to-date with the latest software patches.

Notice• This software is a trial version, valid until 30 June 2009. If you would like to purchase the software,

contact your dealer.• If you exit CA Call Accounting, the SMDR data will be accumulated on the PBX. However, there is a

limit to the amount of data that can be stored on the PBX. For details, refer to the PBX documentation.• The contents and design of the software are subject to change without notice.

Quick Reference Guide 3

Introduction

Table of Contents1 Specifications ...........................................................................................52 System Connection Diagram ..................................................................83 System Requirements .............................................................................94 CA Call Accounting Web Server Installation .......................................104.1 Installing and Starting the CA Call Accounting Web Server .......................................104.2 Uninstalling CA Call Accounting Web Server ..............................................................11

5 CA Call Accounting Web Client ............................................................125.1 Starting the CA Call Accounting Web Client ................................................................12


Table of Contents

1 SpecificationsFeatures

Call AccountingCA Call Accounting lets you search for and view the call history of extensions on all connected PBXs. It alsocalculates the estimated call charges.CA Call Accounting uses a web-based, server-client model.• CA Call Accounting Web Server

On the server, you can configure settings such as PBX connections, alert settings, and SMDR auto-savesettings.You can also add, edit and delete user accounts for the web client.

The web server can connect up to 9 PBXs: 1 PBX using an RS-232C connection, and up to 8 PBXs usinga LAN connection. The following table shows which types of PBXs can be connected through which typesof connections.

PBX RS-232C LAN

KX-TDA ü

KX-TDE100/200 ü MPR version 2.01 or later

KX-TDE600 ü MPR version 3.00 or later

KX-NCP ü MPR version 2.00 or later

ü: Supported


• CA Call Accounting Web ClientOn the client, you can search for, view, print and save call information. You can also configure the callcharge settings. Because the client application is accessed with a web browser, you can access it fromanywhere on the network.

Emergency Call AlertWhen an extension user dials an emergency number, an alert window is displayed, and a sound is optionallyplayed on the server PC.

You can configure the following settings on the server:• The alert window’s appearance• The sound to play, how long it is played, etc.• Emergency numbers


Wake-up Call AlertWhen a “Timed Reminder” or “No Answer” for an extension is activated, a notification window is displayed anda sound is optionally on the server PC.

You can configure the following settings on the server:

• The notification window's appearance• The sound to play, how long it is played, etc.

Charge CalculationCA Call Accounting calculates phone call charges based on your charge settings. You can configure up to 4charge tables for each PBX. Each charge table lets you specify a variety of conditions in order to accuratelycalculate call charges.On the web client, you can customise the charge settings for the criteria below:• Time of day (peak, off-peak, economy)• Leading digits of the phone number (for long distance calls, international calls, etc.)• Trunk• Holidays

For more information about how call charges are calculated and how to programme the charge tables, see thehelp.

Notice• The call charges calculated by CA Call Accounting are only estimates. The calculated charges may

differ from the actual charges billed by your telephone company.

Note• The number of SMDR records that can be stored is 100,000. If the memory becomes full, the oldest

SMDR record will be overwritten each time a new SMDR record is received.• A call charge of up to 7 digits is shown for each call, and the total can consist of up to 17 digits, including

whole numbers (max. 10 digits), the decimal point, and a preprogrammed number of decimal digits(max. 6 digits). If the call charge exceeds the maximum number of digits, considering that the decimalpoint does not move, all numbers will be replaced by nines. For example, if the number of decimalplaces is set to 3, the maximum call charge will be calculated as 9 999.999, even if the actual chargeexceeds this.The number of decimal digits can be programmed via the web client. Go to Options ® OtherSettings ® Currency and Decimal Places Setting.


2 System Connection DiagramThe figure below illustrates an example network setup using CA Call Accounting.

1 2

3

4

5

5

5

6

IP Network

A Panasonic KX-TDA Series PBXB CA Call Accounting web serverC RS-232C connectionD Panasonic KX-NCP Series PBXE PC running CA Call Accounting web clientF Panasonic KX-TDE Series PBX


3 System RequirementsCA Call Accounting Web Server

The table below summarises the minimum and recommended requirements for running the web server.

Minimum Recommended

CPU 1.0 GHz Intel® Pentium®/Celeron®

processor or comparable CPUIntel Core™ 2 Duo/3.2 GHz Intel Pentium/Celeron processor or comparable CPU

RAM 256 MB (1024 MB for Windows Vista) 2048 MB

OS Microsoft® Windows Vista®

Windows XP ProfessionalWindows Server® 2003 Standard Edition

Windows VistaWindows XP ProfessionalWindows Server 2003 Standard Edition

Hard Disk 1.5 GB available space 10 GB available space

Video Resolution 1024 ´ 768 1024 ´ 768

Interface 10Base-T, RS-232C 100Base-T, RS-232C

CA Call Accounting Web ClientThe table below summarises the minimum and recommended requirements for running the web client.

Minimum Recommended

CPU 1.0 GHz Intel Pentium/Celeron processoror comparable CPU

Intel Core™ 2 Duo/3.2 GHz Intel Pentium/Celeron processor or comparable CPU

RAM 256 MB (1024 MB for Windows Vista) 2048 MB

OS Windows XP ProfessionalWindows XP Home EditionWindows Vista

Windows XP ProfessionalWindows XP Home EditionWindows Vista

Hard Disk 1.5 GB available space 10 GB available space

Video Resolution 1024 ´ 768 1024 ´ 768

Interface 10Base-T 100Base-T

Microsoft Internet Explorer® is recommended for using the web client.


4 CA Call Accounting Web Server Installation

4.1 Installing and Starting the CA Call AccountingWeb Server

Note• When you start the CA Call Accounting installer, make sure you are logged in to an account that has

administrator privileges.• The use of this Software may be limited under the terms of the license agreement for your system.

Please confirm the terms of your license before using this Software.

1. Double-click “Setup.exe”, and follow the on-screen guidance.

2. When installation has finished, start the CA Call Accounting web server using one of the following methods:• If you selected the Launch CA Call Account check box during installation, CA Call Accounting will

start automatically.• On the Start menu, point to All Programs ® Panasonic ® CA Call Account, and select CA Call

Account.3. In the Language Selection dialogue box, select your preferred language.

4. In the Terms and Conditions dialogue box, read over the conditions. If you agree to the conditions, selectthe I agree to the above conditions check box, and then click OK.


4.1 Installing and Starting the CA Call Accounting Web Server

The web server main screen is displayed.

Note• The CA Call Accounting web server runs as a Windows service. After you configure the web server

settings, you do not need to start the CA Call Accounting application or log in to Windows to start theweb server.

• The SMDR type assigned in PBXs has to be “Type A”.In addition, the SMDR date format assigned in PBXs and the CA Call Accounting server has to besame.This setting can be programmed via the web server: Go to Options ® SMDR ® SMDR Format.

• You must programme the charge rates and currency before connecting a PBX. This is because thecall charge is calculated when call information is sent from the PBX.These settings can be programmed via the web client: Go to Options ® Call Charge Settings, andOptions ® Other Settings ® Currency and Decimal Places Setting.

• To use a language other than those available during installation, please contact your dealer for serviceoptions.

4.2 Uninstalling CA Call Accounting Web Server1. To uninstall the CA Call Accounting web server, perform one of the following procedures.

• On the Start menu, point to All Programs ® Panasonic ® CA Call Account, and select Uninstall.• From the Control Panel, double-click Add or Remove Programs, select CA Call Accounting, and

then click Remove.


4.2 Uninstalling CA Call Accounting Web Server

5 CA Call Accounting Web Client

5.1 Starting the CA Call Accounting Web Client1. In your web browser, enter the following URL in the address bar:

http://<server address>:10008/DEFAULT.ASPX<server address> is the IP address or hostname of the CA Call Accounting web server.

2. Enter your username and password.

The default username and password are both “admin”.• Demo mode without PBX connection

You can use CA Call Accounting in demo mode with no PBXs connected. The application containssample data with which you can use all of the features of CA Call Accounting. Select this check box touse CA Call Accounting in demo mode.

3. Click Login.The CA Call Accounting web client interface is displayed.


5.1 Starting the CA Call Accounting Web Client


Notes

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

PSQX4961ZA

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use

only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic

Communications Co., Ltd.

Panasonic Communications Co., Ltd. 2008

KK1108MP0

model no. kx-ncp series kx-tde series kx-tda series

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