tech phoenix 2012 do they really like me
TRANSCRIPT
![Page 1: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/1.jpg)
do they REALLY ‘Like’ me? likes vs. engagement
#ILikeYou #TechPhx @Losama
![Page 2: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/2.jpg)
do they REALLY ‘Like’ me? likes vs. engagement
![Page 3: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/3.jpg)
How did you get the ‘Like’ and what are you doing with it?
– One night stand?
– Earning it?
Yes, but not the most important metric.
![Page 4: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/4.jpg)
One night stand – ‘Like’ & Leave
![Page 5: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/5.jpg)
Earning it – Be social
![Page 6: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/6.jpg)
Get engaged!
![Page 7: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/7.jpg)
Make the Facebook Algorithm work for you
![Page 8: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/8.jpg)
Make the Facebook Algorithm work for you
Get your score up!
Don’t post just to post… post to interact. What action are you looking for and how does Facebook rank those actions?
![Page 9: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/9.jpg)
Make the Facebook Algorithm work for you
Sharing is caring! Sharing ranks higher than comments and Likes.
![Page 10: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/10.jpg)
Make the Facebook Algorithm work for you
A picture is worth a thousand words! - Videos and photos rank higher than links & text.
![Page 11: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/11.jpg)
Make the Facebook Algorithm work for you
Combine photos with links to help drive traffic .
![Page 12: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/12.jpg)
Make the Facebook Algorithm work for you
Be consistent. Post often.
![Page 13: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/13.jpg)
Make the Facebook Algorithm work for you
Post and engage. Post and share.
![Page 14: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/14.jpg)
Make the Facebook Algorithm work for you
Make connections.
![Page 15: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/15.jpg)
Make the Facebook Algorithm work for you
Sooner or later you’ll hit a goldmine with your community!
More than 3.3 million people saw this post.
![Page 16: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/16.jpg)
Make insights your B*tch
Talking About This – TAT - The number of people sharing stories about your page. These stories include liking your Page, posting to your Page's Wall, liking, commenting on or sharing one of your Page posts, answering a Question you posted, RSVPing to one of your events, mentioning your Page, phototagging your Page or checking in at your Place. (Unique Users). Source: Facebook.com
![Page 17: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/17.jpg)
ABC15 - 102,335 LIKES 12,365 Talking About This (TAT) = 12% engagement rate
Likes & Engagement
![Page 18: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/18.jpg)
12News - 38,070 LIKES 8,642 Talking About This (TAT) = 23% engagement rate
Likes & Engagement
![Page 19: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/19.jpg)
KREM2 News - 23,450 Likes – 27,654 TAT = 118% Engagement Rate
Likes & Engagement
![Page 20: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/20.jpg)
Businesses, find your benchmark!
Likes & Engagement
![Page 21: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/21.jpg)
Lets compare Coffee Shops
Likes & Engagement
- 2 10 60 146 2 3 88 68 999
8,203
TAT
TAT
![Page 22: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/22.jpg)
Likes, Engagement, Metrics = Business
If you are social (utilize EdgeRank) and get to know your online community/customers your ‘Likes’ will increase, your reach will increase and your TAT will increase. This gives you more opportunities to market and connect with your customers. If you understand how to measure utilizing Facebook insights and other 3rd party metrics then you can test different marketing and sales strategies via social media and see what’s working and not working. This in turn will affect your bottom line.
![Page 23: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/23.jpg)
Tweaks to the FB Algorithm
You may need to set aside advertising money for Facebook to increase reach. If you’re doing good you’re getting 15-20% reach. Brands have been losing about 6.5% of their reach since the change.*
However, from the examples in this presentation you can see it’s still possible to have a big reach. So, stay engaged, stay social and then compensate with advertising when needed.
Promote the popular stuff!
*Source - Social media's algorithm and blues, Facebook, YouTube tweaks receive little fanfare, less protest By JOSH L. DICKEY
![Page 24: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/24.jpg)
The end… well sorta… here’s my favorite resources & tools.
Facebook grade tool - EdgeRankChecker.com Tracking URL’s – bitly.com Utilize – when posting links to your Website always use a URL shortener that supplies metrics. This will allow you to get metrics on how many unique and total people have clicked on your links. Why bit.ly? This is the one I use the most. It’s free and allows you to customize the URL to your brand and per link. It also gives real-time metrics and stores the data for you.
Facebook Contests & Sweepstakes – Woobox.com Utilize – Facebook approved developer that you can use to conduct Facebook Sweepstakes and Contests. User-friendly backend, great elements to make the contest go viral, metrics that can be exported to excel, opt-in options for email data capture. Why woobox.com? Small company, customer service beyond excellent, easy to get a hold of developer to ask questions and get answers even on customized contests. Very, very economical. Starts around $29/page per month to run a contest.
![Page 25: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/25.jpg)
The end… well sorta… here’s my favorite resources & tools.
Twitter Tools RetweetRank .com Topsy.com Trendsmap.com
Storify.com
Can be utilized to gather social media content from different platforms on a particular subject or keyword.
These tools are great for measuring real-time topics/trends from around world and for digging deeper on metrics such as mentions and Retweets (RTs) and even the number of tweets posted from accounts. Retweetrank allows you to pull past data.
![Page 26: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/26.jpg)
The end… well sorta… here’s my favorite resources & tools.
Articles These Are the Most Engaging Brands on Facebook [INFOGRAPHIC] CitySearch – Businesses using Facebook & Twitter Facebook rolling out option for fans to receive notifications about page posts Facebook Users Can Now Opt Into Page Notifications News Feed, EdgeRank and page posts: what’s really going on with Facebook? 3 Ways to Fight Facebook’s Algorithm and Customize Your Feed
![Page 27: Tech phoenix 2012 do they really like me](https://reader035.vdocuments.us/reader035/viewer/2022062419/559b230b1a28ab813e8b4598/html5/thumbnails/27.jpg)
do they REALLY ‘Like’ me? likes vs. engagement
#ILikeYou #TechPhx @Losama