teams at work
DESCRIPTION
A Field Management Perspective from Businesses in GreeceTRANSCRIPT
Teams at work
a view from the corporate fields in Greece
by GeoS © 2009
who am I ?
a fundamental question for everyone
Group firepower…
...or Solo career
What makes a Team ?
– shared values, vision & s.m.a.r.t. objectives– commitment to group contribution− timing & priorities synchronization− acceptance of team mates and mutual trust− effective communication and feedback
(knowledge, navigation, intuition, emotions)– respect of member roles– faith in the joint effort
Advance in formation…
…or follow the herd ?
How a Team gets organized?
• Form – define roles
• Storm – debate over why me, why him …
• Norm – agree on guidelines, boundaries, expectations, responses
• Perform – team works effectively 90% x 90% x 90% x 90% = 66% !
Key to have a maestro!
with some passion though...
Management styles
EMOTIONAL
PROFESSIONAL
GREEK
HEROIC
AUTOCRATIC
Common failures in Teams
Premature enthusiasm Confusion & Disorientation Looking for who to Blame Accusing the helpless innocent Rewarding those who escaped safely
Goals !
Duties !
Trail !
The trap: “us” & “them”
Competition vs. Conflict “Enemies” to eliminate Need for identity Fear vs. Love Loyalty & Responsibility
Model examples
− Bus passengers − School class attendants− Friends having a good time
− Football team− Army special ops squad
Team excellence
• Aerobatic Flight squadrons
• F1 pit stop teams
• Intensive Care paramedics team
• High commitment plant-maintenance team
Movies for self …study
Apollo 13 (team commitment & courage)
K19 (structured teams under pressure)
12 Angry men (team decisions & consensus)
harmony in synergy
Good Teams never fail…