team work motivation

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Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt TEAMWORK, MOTIVATION, AND LEADERSHIP Chapter 11

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TEAMWORK, MOTIVATION, AND LEADERSHIPCopyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TEAMWORK, MOTIVATION, AND LEADERSHIP
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
“The price of greatness is responsibility.”
Sir Winston Churchill
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
OBJECTIVES
Describe the elements of successful presentations and meetings
Describe what motivates team players
Identify the characteristics of effective leadership
Identify leadership styles
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TEAMS AND PERFORMANCE
Group—one leader with two or more people who share a common goal
Teams—two or more people, all lead and share a common goal
In a team setting, every member has a sense of ownership and responsibility
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TEAMS AND PERFORMANCE
Types of Teams
Functional (e.g., within a department)
Cross-functional (e.g., from different departments)
Informal teams: individuals who get together outside the formal structure to accomplish a goal
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TEAMS AND PERFORMANCE
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TEAMS AND PERFORMANCE
Stages of Team Development
Forming stage: getting to know and form initial opinions about team members
Storming stage: some team members begin to have conflict with each other
Norming stage: team members accept each other and overcome the conflict
Performing stage: team works on task
Adjourning stage: team completes task and brings closure to the project
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
CHARACTERISTICS OF A TEAM MEMBER
Know team goals and objectives
Every activity should contribute to team goals and objectives
Team member characteristics:
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
CHARACTERISTICS OF A TEAM MEMBER
Synergy: the extra excitement that occurs when people are truly working together as a team
Brainstorming: a problem-solving method that involves identifying alternatives that allow members to freely add ideas while other members withhold comments on the alternatives
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
CHARACTERISTICS OF A GOOD TEAM MEMBER - Teams & Conflict
Do not make assumptions
If you disagree with the team, voice your opinion and state why
If the team decides to go in a direction other than what you wanted, respect and support the team’s decision
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
CHARACTERISTICS OF A TEAM MEMBER - The Problem Member
Trust as a foundation
Team will eventually dismiss a poor performer
Address performance issues in a respectful and diplomatic manner
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
MEETINGS
A meeting is a common form of team interaction and workplace communication
Types of meetings:
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
MEETINGS
Meeting agenda: an outline of major topics and activities that are scheduled to be addressed during a meeting
Normally distributed to all attendees prior to the meeting
Read agenda prior to meeting
Notify person in charge of meeting if you would like item placed on agenda
If you are presenting, plan ahead and prepare handouts for each attendee if necessary
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
MEETINGS
Meeting Chair: individual in charge of meeting
Roberts Rules of Order: a guide to running meetings (also called Parliamentary Procedure)
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TEAM PRESENATIONS
Create a presentation outline
Discuss and agree upon verbal, visual, and support content
Each member needs to take responsibility and be accountable to each other
Each member must communicate, share duties, and behave in a respectful and professional manner
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
MOTIVATION
Motivation: an internal drive that causes people to behave in a certain way to meet a need
Team members must be motivated to achieve success
Motivation comes from within
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
MOTIVATION
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TALK IT OUT
Where is the majority of the class currently on Maslow’s hierarchy?
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
LEADERSHIP
Leadership: the process of one person guiding (influencing) one or more individuals toward a specific goal
We are all leaders
Not all bosses are leaders
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
LEADERSHIP
Autocratic leaders: authoritarian, they make decisions on their own without input from others
Democratic leaders: make decisions based upon input from others
Laissez-faire leaders: allow team members to make their own decisions without input from the leader
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
LEADERSHIP
Relationships are built on:
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
TALK IT OUT
For a football team?
For a gaming designer?
For rearranging office space?
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson • Sandra B. Bolt
BECOMING A LEADER
Continuously develop leadership skills
Display leadership characteristics:
Excellent communication skills
Ability to work with and earn the trust of others
Consistently ethical