team leadership and empowerment
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TEAM LEADERSHIPTEAM LEADERSHIPTEAM LEADERSHIPTEAM LEADERSHIP
Presented byPresented byPresented by
SS.Arsha MonSS.Arsha MonSS.Arsha Mon
MBA 09MBA 09MBA 09---112112112
5/6/2011 1SSAM
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TEAM LEADERTEAM LEADER
The person put inThe person put inThe person put in
charge of guiding thecharge of guiding thecharge of guiding the
teamteamteam When problem arises,When problem arises,When problem arises,
or a difficult task isor a difficult task isor a difficult task is
given he will lead thegiven he will lead thegiven he will lead the
team and manage thatteam and manage thatteam and manage that
work with the help ofwork with the help ofwork with the help of
team members.team members.team members.
5/6/2011 2SSAM
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Team Leadership GoalTeam Leadership GoalTeam Leadership GoalTeam Leadership Goal
Increase group development and performanceIncrease group development and performanceIncrease group development and performance
Build trust, autonomy and authority of team membersBuild trust, autonomy and authority of team membersBuild trust, autonomy and authority of team members
Construct an environment that fosters collaborativeConstruct an environment that fosters collaborativeConstruct an environment that fosters collaborativelearninglearninglearning
5/6/2011 3SSAM
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Team Leader RolesTeam Leader RolesTeam Leader RolesTeam Leader Roles
CoCoCo---learnerlearnerlearner
ResourceResourceResource
ModelModelModel Problem solverProblem solverProblem solver
Trouble shooterTrouble shooterTrouble shooter
Advocate of collaborativeAdvocate of collaborativeAdvocate of collaborativelearninglearninglearning
5/6/2011 4SSAM
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Team Follower TipsTeam Follower TipsTeam Follower TipsTeam Follower Tips
Take responsibilityTake responsibilityTake responsibility
ContributeContributeContribute
ListenListenListen Communicate clearlyCommunicate clearlyCommunicate clearly
Give helpful and positiveGive helpful and positiveGive helpful and positive
feedbackfeedbackfeedback Accept and use feedbackAccept and use feedbackAccept and use feedback
5/6/2011 6SSAM
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Essentials for Team LeadershipEssentials for Team LeadershipEssentials for Team LeadershipEssentials for Team Leadership
5/6/2011 7SSAM
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What makes a good teamWhat makes a good teamleader?leader?
What makes a good teamWhat makes a good teamleader?leader?
Commitment to people as well as taskCommitment to people as well as taskCommitment to people as well as taskis the first key element.is the first key element.is the first key element.
Desire to support and serve the teamDesire to support and serve the teamDesire to support and serve the team
as well as lead from the front.as well as lead from the front.as well as lead from the front.Enthusiasm, energy, inspiration andEnthusiasm, energy, inspiration andEnthusiasm, energy, inspiration and
sufficient expertise.sufficient expertise.sufficient expertise.
Willingness to shoulder responsibilityWillingness to shoulder responsibilityWillingness to shoulder responsibilityrather than pass the buckrather than pass the buckrather than pass the buck
Ability to make the team comeAbility to make the team comeAbility to make the team cometogether to achieve more than a grouptogether to achieve more than a grouptogether to achieve more than a group
of individualsof individualsof individuals5/6/2011 8SSAM
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Important questionsImportant questionsImportant questionsImportant questions
Explain the essentials of team leadershipExplain the essentials of team leadershipExplain the essentials of team leadership
What makes a good team leader?What makes a good team leader?What makes a good team leader?
What makes a good team member?What makes a good team member?What makes a good team member?
5/6/2011 SSAM 10
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EmpowermentEmpowermentEmpowermentEmpowerment
Empowerment meansEmpowerment meansEmpowerment meansencouraging andencouraging andencouraging andallowing individual toallowing individual toallowing individual totake responsibility fortake responsibility fortake responsibility forimproving the wayimproving the wayimproving the waythey do their job andthey do their job andthey do their job andcontribute to thecontribute to thecontribute to theorganizational goalorganizational goalorganizational goal
---Richard CarverRichard CarverRichard Carver
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Elements of EmpowermentElements of EmpowermentElements of EmpowermentElements of Empowerment
Self sufficiency and competenceSelf sufficiency and competenceSelf sufficiency and competence
MeaningfulnessMeaningfulnessMeaningfulness
ImpactImpactImpact
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Empowerment processEmpowerment processEmpowerment processEmpowerment process
Empowerment results in behaviourEmpowerment results in behaviourEmpowerment results in behaviour
Feeling of empowerment generatedFeeling of empowerment generatedFeeling of empowerment generated
Remove conditions of powerlessness and provideRemove conditions of powerlessness and provideRemove conditions of powerlessness and provideself efficiency informationself efficiency informationself efficiency information
Implement empowerment strategies andImplement empowerment strategies andImplement empowerment strategies andtechniquestechniquestechniques
Identifying conditions of powerlessnessIdentifying conditions of powerlessnessIdentifying conditions of powerlessness
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Empowerment levelsEmpowerment levelsEmpowerment levelsEmpowerment levels
Encouraging employees to play amore active role in their work
Involving employees in takingresponsibility for improving the ways
that things are done
Enabling employees to make more & biggerdecisions without having to refer to
someone more senior
Organizationalbenefits
Getting closer
Improving servicedelivery Innovating continuously Increasing productivity
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Approaches to EmpowermentApproaches to EmpowermentApproaches to EmpowermentApproaches to Empowerment
1. Job mastery1. Job mastery1. Job mastery
TrainingTrainingTraining
CoachingCoachingCoachingGuided experienceGuided experienceGuided experience
2. Replace the managerial2. Replace the managerial2. Replace the managerialparent role with that ofparent role with that ofparent role with that of
partner role.partner role.partner role.3.3.3. Role modelsRole modelsRole models
4.4.4. Focus on problems notFocus on problems notFocus on problems not
individualsindividualsindividuals
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4.4.4. Share information with theShare information with theShare information with thesubordinatessubordinatessubordinates
5.5.5. Social reinforcement andSocial reinforcement andSocial reinforcement and
persuasionpersuasionpersuasionPromisePromisePromise
EncouragementEncouragementEncouragementVerbal feedbackVerbal feedbackVerbal feedback
6. Emotional support6. Emotional support6. Emotional supportReduction of stress and anxietyReduction of stress and anxietyReduction of stress and anxiety
Task assistanceTask assistanceTask assistancePersonal carePersonal carePersonal care
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Importance ofImportance of
EmpowermentEmpowerment
Importance ofImportance of
EmpowermentEmpowerment
Knowledge workerKnowledge workerKnowledge worker
Cut throat competitionCut throat competitionCut throat competition Speed and flexibilitySpeed and flexibilitySpeed and flexibility
Human resource developmentHuman resource developmentHuman resource development
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Barriers to EmpowermentBarriers to EmpowermentBarriers to EmpowermentBarriers to Empowerment
Incongruent organizationalIncongruent organizationalIncongruent organizationalstructurestructurestructure
Love for authorityLove for authorityLove for authority Fear of retribution by superiorsFear of retribution by superiorsFear of retribution by superiors
Fear of retribution by subordinatesFear of retribution by subordinatesFear of retribution by subordinates
Dependency of subordinatesDependency of subordinatesDependency of subordinates
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Important questionsImportant questionsImportant questionsImportant questions
1.1.1. Describe empowerment processDescribe empowerment processDescribe empowerment process
2.2.2. Describe levels of empowermentDescribe levels of empowermentDescribe levels of empowerment
3.3.3. Comment on various approachesComment on various approachesComment on various approachesto empowermentto empowermentto empowerment
4.4.4. What are the barriers ofWhat are the barriers ofWhat are the barriers ofempowermentempowermentempowerment
5.5.5. Describe importance ofDescribe importance ofDescribe importance ofempowerment.empowerment.empowerment.
5/6/2011 SSAM 19
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Thought for the dayThought for the dayThought for the dayThought for the day
You cannot plough a field byYou cannot plough a field byYou cannot plough a field byturning it over in your mindturning it over in your mindturning it over in your mind
5/6/2011 SSAM 20
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Thanks for your patienceThanks for your patienceThanks for your patience
5/6/2011 SSAM 21