te puna services for new zealand libraries who we are, what we do and why te puna is larger than the...

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TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

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Page 1: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESFOR NEW ZEALAND LIBRARIES

Who we are, what we do and why Te Puna is larger than the sum of its parts

January 2012

Page 2: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

National Union Catalogue

• Almost unique in the world– Australia’s National Bibliographic Database (aka Libraries Australia)

– New Zealand’s National Union Catalogue (aka Te Puna)

– And almost no-one else

• Symbiotic exchange mechanism which furthers the goals of all members

TE PUNA SERVICESsharing cataloguing, interloan and search tools

Page 3: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

How local catalogues and the NUC/WorldCat are built

Page 4: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

Te Puna Service Components –

Directory of NZ

Libraries

OCLC cataloguing

tools

Te Puna Interloan and

IBS

OCLC Registry

Te Puna cataloguing

tools

Te Puna support

& training

Te Puna SchoolsCat

OCLC WorldCat

NZ Libraries Catalogue

National Union Catalogue

OCLC FirstSearch

base package

TMQ Osmosis and

other batchloading

Page 5: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

What services are available and what do they do?

• Standard and optional cataloguing services

• Standard and optional Interloan services

• Standard Search/Discovery service

TE PUNA SERVICESsharing cataloguing, interloan and search tools

Page 6: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

Te Puna: Bibliographic services

support NZ librariesMember services

Search

Cataloguing

Holdings maintenance Bibliographic data

User training & support

Systems & IT support

Bibliographic info provisioning

Related services

Bibliographic data

Sc

ho

ol lib

raries

NZ Libraries Cat

SchoolsCat

Te

Pu

na

mem

ber

lib

rari

es

Holdings maintenance & updates

Search

Search/Copy

Ge

ne

ral pu

blic

National Union Cat

OCLC WorldCat

Customer support

Help desk

Batch loading

Page 7: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

Uni of Auckland

interloan system

Te Puna: inter library loan services

270+ libraries/locations

Te Puna interloan system

IBS/IIBS interloan billing

Lib. of Australia

doc. delivery system

LADD billing system

Australia/NZ interloan systemNZ interloan system

Key:Loan requestsBilling extract

Uni of Canterbury

interloan system

>100 local interloan

systems

LCoNZ(4 universities) interloan system

Page 8: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

WorldCat Te PunaRecords: 264 million Records: 6 millionHoldings 1,827 Million Holdings 17.2 million

Page 9: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

• 262 member libraries

• 92% of all libraries are Te Puna members

• 80% contribute records/holdings to NUC/WorldCat

• 92% choose Te Puna as first choice database

• 95% use IBS IIBS for efficient interloan billing

• 88% use Te Puna interloan for interlibrary loans (higher if other VDX systems added)

• 89% (average) of acquisitions get reported to NUC by contributing libraries

Page 10: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

• In 2011 you contributed 3.5 million holdings to NUC/WorldCat

• In 2011 you contributed .5 million bibliographic records to NUC/WorldCat

• In 2011 you did 3.2 million searches on NUC

• In 2011 your customers did 200k searches on NZ Libraries catalogue

• In 2011 you did 825k searches on WorldCat

• In 2011 there were 61k ‘clicks-through’ from WorldCat to NZ libraries (i.e. utilisation of deeplinks)

• In 2011 interloan librarians filled 88% of requests (of 12.5k)

Page 11: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

Most Valued Least Valued

• Bibliographic record supply

• Record import from WorldCat

• Holdings visibility

• Cataloguing Client & WebCat software

• Te Puna Interloan software

• Te Puna customer service

• Te Puna webpages

• Deeplinking from TP/WC to local catalogue

• Cataloguers’ wiki

Page 12: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

Love Hate

• NUC/WorldCat supply of bibliographic records/holdings

• NUC visibility of holdings around NZ

• TePuna Interloan software and billing

• 95% of librarians believe Te Puna is highly or very important in their workday

• 91% of librarians are highly or very satisfied with TePuna support service

• Voyager/VDX service disruption

• NUC inaccurate/incomplete

• Variable quality of bibliographic records

• Too many duplicate records

• WebCat’s inability to draw down a ‘better’ record from WorldCat

Page 13: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

Te Puna Engagement & Training

• This event & programme

• Support by phone, email

• TPSAC

• Expert Working Groups

• Te Puna annual survey

• TePuna-L

• TePunailldd-l

[email protected]

• Rebuilt webpages @ natlib.govt.nz/librarians

• DescribeNZ wiki

• What else?

• OCLC webinars –you say what you want

• Te Puna Interloan– Online training

– New manual

– natlib.govt.nz/services/national-collaborative-services/te-puna-new/interloan-training

– Links to other providers

• Cataloguing– DescribeNZ wiki (RDA etc)

– natlib.govt.nz/services/national-collaborative-services/te-puna-new/describe-tools

– Links to other providers

Page 14: TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

TE PUNA SERVICESsharing cataloguing, interloan and search tools

Is there anything else you would find useful?

Breakout: With particular focus on forthcoming OCLC webinar

content