te puna services for new zealand libraries who we are, what we do and why te puna is larger than the...
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TE PUNA SERVICESFOR NEW ZEALAND LIBRARIES
Who we are, what we do and why Te Puna is larger than the sum of its parts
January 2012
National Union Catalogue
• Almost unique in the world– Australia’s National Bibliographic Database (aka Libraries Australia)
– New Zealand’s National Union Catalogue (aka Te Puna)
– And almost no-one else
• Symbiotic exchange mechanism which furthers the goals of all members
TE PUNA SERVICESsharing cataloguing, interloan and search tools
TE PUNA SERVICESsharing cataloguing, interloan and search tools
How local catalogues and the NUC/WorldCat are built
Te Puna Service Components –
Directory of NZ
Libraries
OCLC cataloguing
tools
Te Puna Interloan and
IBS
OCLC Registry
Te Puna cataloguing
tools
Te Puna support
& training
Te Puna SchoolsCat
OCLC WorldCat
NZ Libraries Catalogue
National Union Catalogue
OCLC FirstSearch
base package
TMQ Osmosis and
other batchloading
What services are available and what do they do?
• Standard and optional cataloguing services
• Standard and optional Interloan services
• Standard Search/Discovery service
TE PUNA SERVICESsharing cataloguing, interloan and search tools
Te Puna: Bibliographic services
support NZ librariesMember services
Search
Cataloguing
Holdings maintenance Bibliographic data
User training & support
Systems & IT support
Bibliographic info provisioning
Related services
Bibliographic data
Sc
ho
ol lib
raries
NZ Libraries Cat
SchoolsCat
Te
Pu
na
mem
ber
lib
rari
es
Holdings maintenance & updates
Search
Search/Copy
Ge
ne
ral pu
blic
National Union Cat
OCLC WorldCat
Customer support
Help desk
Batch loading
Uni of Auckland
interloan system
Te Puna: inter library loan services
270+ libraries/locations
Te Puna interloan system
IBS/IIBS interloan billing
Lib. of Australia
doc. delivery system
LADD billing system
Australia/NZ interloan systemNZ interloan system
Key:Loan requestsBilling extract
Uni of Canterbury
interloan system
>100 local interloan
systems
LCoNZ(4 universities) interloan system
TE PUNA SERVICESsharing cataloguing, interloan and search tools
WorldCat Te PunaRecords: 264 million Records: 6 millionHoldings 1,827 Million Holdings 17.2 million
TE PUNA SERVICESsharing cataloguing, interloan and search tools
• 262 member libraries
• 92% of all libraries are Te Puna members
• 80% contribute records/holdings to NUC/WorldCat
• 92% choose Te Puna as first choice database
• 95% use IBS IIBS for efficient interloan billing
• 88% use Te Puna interloan for interlibrary loans (higher if other VDX systems added)
• 89% (average) of acquisitions get reported to NUC by contributing libraries
TE PUNA SERVICESsharing cataloguing, interloan and search tools
• In 2011 you contributed 3.5 million holdings to NUC/WorldCat
• In 2011 you contributed .5 million bibliographic records to NUC/WorldCat
• In 2011 you did 3.2 million searches on NUC
• In 2011 your customers did 200k searches on NZ Libraries catalogue
• In 2011 you did 825k searches on WorldCat
• In 2011 there were 61k ‘clicks-through’ from WorldCat to NZ libraries (i.e. utilisation of deeplinks)
• In 2011 interloan librarians filled 88% of requests (of 12.5k)
TE PUNA SERVICESsharing cataloguing, interloan and search tools
Most Valued Least Valued
• Bibliographic record supply
• Record import from WorldCat
• Holdings visibility
• Cataloguing Client & WebCat software
• Te Puna Interloan software
• Te Puna customer service
• Te Puna webpages
• Deeplinking from TP/WC to local catalogue
• Cataloguers’ wiki
TE PUNA SERVICESsharing cataloguing, interloan and search tools
Love Hate
• NUC/WorldCat supply of bibliographic records/holdings
• NUC visibility of holdings around NZ
• TePuna Interloan software and billing
• 95% of librarians believe Te Puna is highly or very important in their workday
• 91% of librarians are highly or very satisfied with TePuna support service
• Voyager/VDX service disruption
• NUC inaccurate/incomplete
• Variable quality of bibliographic records
• Too many duplicate records
• WebCat’s inability to draw down a ‘better’ record from WorldCat
TE PUNA SERVICESsharing cataloguing, interloan and search tools
Te Puna Engagement & Training
• This event & programme
• Support by phone, email
• TPSAC
• Expert Working Groups
• Te Puna annual survey
• TePuna-L
• TePunailldd-l
• Rebuilt webpages @ natlib.govt.nz/librarians
• DescribeNZ wiki
• What else?
• OCLC webinars –you say what you want
• Te Puna Interloan– Online training
– New manual
– natlib.govt.nz/services/national-collaborative-services/te-puna-new/interloan-training
– Links to other providers
• Cataloguing– DescribeNZ wiki (RDA etc)
– natlib.govt.nz/services/national-collaborative-services/te-puna-new/describe-tools
– Links to other providers
TE PUNA SERVICESsharing cataloguing, interloan and search tools
Is there anything else you would find useful?
Breakout: With particular focus on forthcoming OCLC webinar
content