tcvn company highlights
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Contact us:Travel Cue Management
241 Dien Bien Phu, Ward 6 District 3 | Ho Chi Minh City, Vietnam | +84 3547 3528 | www.connectcue.comAustralia +61 8 6189 1090 | Hong Kong +852 3701 0288 | Indonesia +62 21 2555 6600 | India +91 22 4019 8999 | Malaysia +60 3 2181 8018
Philippines + 63 2 7060 867 | Singapore +65 65724081 | Thailand +66 2 2671 114 | UAE +971 6538 3038 | UK +44 1603 791230
Travel Cue is a Travel Information Management Company that professionally organizes and manages travel and travel related information and services for shipping, oil & gas and energy companies.
Travel Cue is a multinational company with a proven track record of delivering service excellence coupled with a high level of expertise in managing the complexities of ship’s and rig crew travel as well as corporate travel. In providing travel services to the shipping, oil & gas and energy industries, we fully recognize that our solutions need to be aligned to the mobility of our clients.
REDEFINING TRAVEL SOLUTIONS
Consultancy
As your industry’s travel requirements are complex and dynamic in nature, by coupling our innovative technology with a very personal approach, our solutions are fully geared to providing a time critical round the clock service delivery platform.
At Travel Cue, our aim is to achieve total customer satisfaction. Our team is committed to understanding your specific needs and strives to ensure that service fulfilment exceeds your expectations and is aligned with our quality management principles.
Our quality policy is fulfilled in a number of ways including: (i) Adequate and recurrent training of our employees (ii) Adherence to proven procedures and a total commitment to meeting and exceeding customer requirements (iii) Maintenance of a company culture that promotes and rewards continuous improvement
Commitment To Service Excellence -‐ Back to Basic Customer Service
High Quality Continuous Service Availability (24/7/365) -‐ Experts in our field, your dedicated team is accessible round the clock to facilitate seamless travel solutions. To sustain high quality of service, we have ongoing soft skills and product knowledge training for all our client services team. At Travel Cue, everybody is empowered to make decisions aligned with your business needs. We do not operate in a traditional AOH (After Office Hour) environment, as our operations function round the clock to ensure continued service availability.
Focused, Agile and Experienced Team -‐ We bring all of our travel experience to act in the best interest of your organization by providing consultancy services aligned with your objectives. The right questions will be asked to help us fully understand your traveller's preferences whilst keeping in mind the operational and policy compliance requirements.