7/21/2019 TABLE OF CONTENTS.pdf

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TABLE OF CONTENTS

1. PROBLEM IDENTIFICATION ...........................Error! Bookmark not defined. 

1.1 Problem Background ......................................Error! Bookmark not defined. 

1.2 Justify the existence of the problem ................Error! Bookmark not defined. 

1.3 Justify the importance of the problem .............Error! Bookmark not defined. 

2. CAUSE VALIDATION ........................................Error! Bookmark not defined. 

2.1 List the potential causes of the problem ..........Error! Bookmark not defined. 

2.2 Cause justification ..........................................Error! Bookmark not defined.

 

3. Solution Identification ...........................................Error! Bookmark not defined. 

3.1 Potential solutions development .....................Error! Bookmark not defined. 

3.2 Potential solutions evaluation .........................Error! Bookmark not defined. 

4. CONCLUSION .....................................................Error! Bookmark not defined. 

5. SUPPORTING INFORMATION ..........................Error! Bookmark not defined. 

5.1 The Organizational Commitment QuestionnaireError! Bookmark not defined. 

5.2 Interview transcript to identify the existence of the problemError! Bookmark

not defined. 

5.3 The list of question in mini focus group to justify the root causes .......... Error!

Bookmark not defined. 

LIST OF REFERENCES .............................................Error! Bookmark not defined.