swisscom my deploy_winworkers_arbeitsprobe

26
We keep systems flowing

Upload: sebastian-lentz

Post on 14-Jul-2015

177 views

Category:

Sales


0 download

TRANSCRIPT

Page 1: Swisscom my deploy_winworkers_arbeitsprobe

We keep systems flowing

Page 2: Swisscom my deploy_winworkers_arbeitsprobe

Presentation06-12-2010

Page 3: Swisscom my deploy_winworkers_arbeitsprobe

Profile

Page 4: Swisscom my deploy_winworkers_arbeitsprobe

Profile

WINWORKERS is an international IT company based in Switzerland specializing inenhancing the Microsoft System Center products for customers, worldwide.

WINWORKERS` team of consultants delivers enterprise solutions for projects in thefield of infrastructure management and IT process automation.

WINWORKERS develops tools and portals to improve the services provided byIT to the business and its end users. MyDeploy is the new portal to bundle allautomation activities.

WINWORKERS is a Microsoft Gold partner and member of the System CenterAlliance actively participating in technical forums and future product developmentprograms, worldwide.

WINWORKERS were recently featured in a Microsoft Case Study (attached) and aMicrosoft Video (link attached) on technologies to automate private clouddatacenters.

Page 5: Swisscom my deploy_winworkers_arbeitsprobe

International Operations since 2008

2

3

14

2008

2009

2010

1 Zürich Headquarter,

Switzerland

2 Washington DC, U.S.A.

3 St. Petersburg, GUS

4 London, UK

HQ

Page 6: Swisscom my deploy_winworkers_arbeitsprobe

Unified Communication Services

Multi -Tenant solution for SMEs

Services such as Exchange, Lync (OCS), Active Directory or Forefront are handled as a new Swisscom Services

Windows server infrastructure on premise is fully managed and owned by Swisscom. Services for all customers are administrated and billed from the central Swisscom

datacenter with an individual customer accounting. The customer obtains its services locally, but has no responsibility for IT staff or

maintenance of Swisscom servers.

Services provided in this project

Lync Server 2010 SharePoint 2010 Windows Exchange Server 2010 Windows Server 2008 R2 Hyper-V Windows Server Active Directory Forefront Threat Management

Gateway

Swisscom previously rolled out Office Communication Services to Small and Midsized Enterprises (SMEs), Swiss-wide . Therefore WINWORKERS integrated a multi tenant solution based on System Center. The solution is completely monitored with System Center Operations Manager which provides SLA overviews and technical insides for troubleshooting.

Infrastructure

Page 7: Swisscom my deploy_winworkers_arbeitsprobe
Page 8: Swisscom my deploy_winworkers_arbeitsprobe

Unified Deployment Services

Extension for Customers of UC-Services

Self-Service Kiosk Order and Install new Software OS Software Deployment Deploy OS to every Client or Server Configuration Management light Create New Computer, Restage Computer, etc. Software Deployment Deploy SW to every Client or Server New Software Request Assign, Download and Package New Software License Manager Check your License Status Patch Management Distribute the latest Patches to all Clients or Servers Monitoring Get Feedback of Configuration Management Reporting Generate Reports such as Performance Reports etc.

With the MyDeploy portal solution from WINWORKERS infrastructures based on Systen Center can be extended in the direction of SW-Deployment and Self Service.

Unified Communications Services

Unified Deployment Services

MyDeploy

Web-PortalLocal

UC-ServicesSME

Service Provider

Using the existing infrastructurefor additional services

Page 9: Swisscom my deploy_winworkers_arbeitsprobe

MyDeploy OS and software deployment made easy

Page 10: Swisscom my deploy_winworkers_arbeitsprobe

Browse Software Catalogue

Software Deployment

New Software Request

Restage my Computer

Monitoring

Reporting

User Services /Self-Service Kiosk

MyDeploy

Page 11: Swisscom my deploy_winworkers_arbeitsprobe

User Dashboard (Scheme)

MyDeploy

Browse for Software

Software Deployment

New Software Request

Restage my Computer

Monitoring

Reporting

Logon Name hmeyer

User Hans Meyer

PC Lenovo

SW 123456

OS WIN XP PRO

Service Pack 3

Language Deutsch

MAC Adr ee44gg55hh

Software Selection List

My Data MonitorSoftware Catalogue

6

5

AutoDesk AutoCADLT 2010 AutoCAD LT® drafting and detailing software is the professional choice, because it boosts your productivity with tools for creating precise technical 2D drawings.

Mindmanager Pro 0.7

Adobe Illustrator

Auto Desk CAD

Page 12: Swisscom my deploy_winworkers_arbeitsprobe

User Dashboard (Scheme)

MyDeploy

Browse for Software

Software Deployment

New Software Request

Restage my Computer

Monitoring

Reporting

Logon Name hmeyer

User Hans Meyer

PC Lenovo

SW 123456

OS WIN XP PRO

Service Pack 3

Language Deutsch

MAC Adr ee44gg55hh

Software Installed List Close

My Data MonitorSoftware Deployment

AutoDesk AutoCADLT 2010 AutoCAD LT® drafting and detailing software is the professional choice, because it boosts your productivity with tools for creating precise technical 2D drawings.

Date Task Status

13.05.2010 Order Mindmanager Pro 0.7 Waiting for Approval

17.05.2010 Order Adobe Illustrator Ready for Deployment 6

5

Page 13: Swisscom my deploy_winworkers_arbeitsprobe

User Functions

License Manager

Approval Process for New Software

Approval Process for Special Orders

Monitoring

Reporting

Manager Services

MyDeploy

Page 14: Swisscom my deploy_winworkers_arbeitsprobe

OS Software Deployment

Configuration Management light

Software Deployment to Computers/Servers

Packaging

Testing Package

Upload to Catalogue

License Manager

Patch Management

Monitoring/Reporting

Admin Services

MyDeploy

Page 15: Swisscom my deploy_winworkers_arbeitsprobe

SW Deployment to Clients

Collection4 install

4 uninstall

Adresses Computers /

User / Groups

Packagea) Software

b) Commands

4 Comand INSTALL

4 Comand UNINSTALL

4 Comand REPAIR

Advertisement4 when?

Easy packaging of

Software for deployment to the enduser

FunctionsModules

Defining the time for installation

deploy

Clients

MyDeploy

Page 16: Swisscom my deploy_winworkers_arbeitsprobe

OS Software Deployment to Clients and Servers

CollectionAdresses servers and clients

Packagea) OS Software

b) Commands

4 Comand TASK SEQUENCE

Advertisement4when?

Pack OS softwarefor deployment toservers and clients

FunctionsModules

Defining the time for installation

deploy

MyDeploy

Page 17: Swisscom my deploy_winworkers_arbeitsprobe

OS Software Deployment

Page 18: Swisscom my deploy_winworkers_arbeitsprobe

OS Software Deployment

Page 19: Swisscom my deploy_winworkers_arbeitsprobe

OS Software Deployment

Page 20: Swisscom my deploy_winworkers_arbeitsprobe

Client Monitor

Client - Computer Nr - Owner

Important Links

Information Specification

Remote Control

List Installed Software

SearchList

User IDComputer

ID Location

Local

Time

Online

sinceOS

Beat Schukard

BSCHUC

234117CH023

LV12

ZRH.BUI45.R

OOM.435/12

16:32

GMT

09:05

GMT

W7 ENT64

Owner ID BSCHUC234117

MAC Address 48-2C-6A-1E-59-3D

Make/Model IBM NetVista X40

System Type Desktop

Operating SystemWindows XP Professional

Service Pack SP3

CPU1x Intel Core2 Duo, 2.33GHz

RAM 2GB

Local Disks 1x 120GB SATA/II

LocationZRH/BUILDING34/RO

MM435

6

Dialogue Option _______________________________________

5

• Indicates all relevant user/client data

• Shows software and hardware configuration

• Connects to workflow

• Connects to Remote control

FunctionsMonitor Panel

MyDeploy

Page 21: Swisscom my deploy_winworkers_arbeitsprobe

Remote Manager

Client - Computer Nr - Owner

Important Links

Information Specification

Remote Control

List Installed Software

SearchList

User IDComputer

ID Location

Local

Time

Online

sinceOS

Beat Schukard

BSCHUC

234117CH023

LV12

ZRH.BUI45.R

OOM.435/12

16:32

GMT

09:05

GMT

W7 ENT64

Owner ID BSCHUC234117

MAC Address 48-2C-6A-1E-59-3D

Make/Model IBM NetVista X40

System Type Desktop

Operating SystemWindows XP Professional

Service Pack SP3

CPU1x Intel Core2 Duo, 2.33GHz

RAM 2GB

Local Disks 1x 120GB SATA/II

LocationZRH/BUILDING34/RO

MM435

6

Dialogue __You are connected to CH 023LV12 ________________

5

Remote

Desktop

Control

Administration

Assistance

Support

FunctionsMonitor Panel

MyDeploy

Page 22: Swisscom my deploy_winworkers_arbeitsprobe

Self Service Approval Process

MyDeploy

Page 23: Swisscom my deploy_winworkers_arbeitsprobe

Self Service Approval Process

MyDeploy

Page 24: Swisscom my deploy_winworkers_arbeitsprobe

Live Demo

Page 25: Swisscom my deploy_winworkers_arbeitsprobe

Thank You

Page 26: Swisscom my deploy_winworkers_arbeitsprobe

Video Link and Contact

Contact

Sebastian Lentz

Head of Communication

Winworkers Schweiz GmbH

Bimenzältenstrasse 30

8302 Kloten/ZH

Switzerland

Phone +41 44 718 40 00

Fax +41 44 718 40 29

Mobile +41 79 824 0 182

[email protected]

www.winworkers.com

Link to WINWORKERS

Video Case Study

http://vimeo.com/16840865

Use Password: HP2010