Swindon FamilyProject

1942WelfareState

Needs to Capabilities

Targeted to Open to All

Financial Focus to a Resource Focus

Centralised Institutions to Distributed Networks

Social Networks

Beveridge 4.0

Individual to

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John and Jo

2126

63

Tristan and Susan

6

13

11 10

3827

2

Terry and Sinead

20 1815

40’s 40’s

Paul and Suzie

1516

15 1467 45

3

James and Julie

13 12

3437 16

Steve

47

15

18

0

Gustav andTalia

Carrie

37

2

Tara

12

37 18 1714

Josh and Grace

2020+ 20+ 18 1840’s 40’s

Cheryl

23

3 2

57

Frank and Leanne

66 42

Homelessness

Mental Health

Exclusions/non-attendance

Substancemisuse

Children atrisk

Environmentalhealth

abuse/violence(past)

There are more than 100 families in Swindon living in chroniccrisis and facing multiple difficulties

Each family costs an estimated £250k per year

ASB

8

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ASB

13

We initially worked with ...... 12 families

15

Whole family18 year timeline

The 80/20 splitOne worker’s time

16

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12 14%face-to-face

12%indirect

74% admin

Maintaining the Status Quo

£250,000 spent in direct costseach year on engaging with,reporting on and monitoring afamily in chronic crisis

Of that £250,000 nothing isinvested in:

- opportunities for change- building capabilities- building support networks

Text

Prototype 1:Families design theirown solutions

20

Family-led:Choosing your team

“We got to interview everysingle person on the team.

It started off completelydifferent. No organisationsdo that, they just makepeople feel bad.

Because we just got to askthe questions we wanted toask, we felt comfortableworking with them... ratherthan just people coming inand trying to do things forus.”

- Jo and John

System results3 families - £250k cost avoidance

2 eviction orders were prevented, avoiding costsupwards of £60k

1 child, about to be taken into care, stayed with hisfamily, avoiding costs of up to £150k per annum

2 children now have full school attendance

2 children no longer have a child protection plan,saving £40k

Antisocial behaviour has reduced

Stage 0 – Invitation Stage 1 – Aspirations Stage 2 – Capabilities Stage 3 – Opportunities

Families are revealingtheir true potentialand having thatrecognised andreinforced by theteam

Families are findingout about theprogramme

Committing Potential Dreams Action Seeking New Outcomes Networks

Families are findingout about the team,and whether theyconnect with themFamilies are deciding

whether to commit tothe programme

Families discover theunderlying theme totheir desires and startseeking thosequalities in their dailyactivties, friendships,

work, and familyrelationships

Families create a BIGplan. In these weeksthey explore thevalues and capacitiesthey want to develop

Families test thingsout on their own for astructured period oftime, and reflect withthe team

Families learn how toidentify the

experiences that willhelp them createwhat they want in life

Families areengaging inoutward-focusedactivities such as localgardening, helpingneighbours,

volunteering

Families startexperiencing thebenefits of theirchanged behavioursand are telling othersabout it

Families are talkingabout the success ofthe programme anda desire to finish

Families openthemselves to newrelationships andbuilding networksbeyond their currentfriendship circles

Families are doingmuch more forthemselves now anddo not want the teamto engage as often

1

Invitation

4

Revealing

5

Hopes &

2

Connecting &

Families start torecognise what theydo in their lives thatthey want to stop,and own what doesnot support them as

a family. They engagewith the team inchanging aspects oftheir environmentand the way they live.

3

Engagement

6

Family in

7

Opportunity

8

Experiencing

9

Contribution

10

Building Social

11

Independence

12

Exit

The LIFE Programme is an opportunity for familiesto build new lives. It is for families who feel thaton their own they cannot bring about the changethat they desire and that current circumstancesget in the way of anything changing.

LIFE is a constant throughoutfamilies’ ups and downs.

building new Livesfor Individuals & Familiesto Enjoy

Enjoying family life inthe community you

live in

By the end of theprogramme, families areseeking less help from LIFE

12

37 18 1714

Family

Social Worker Home Tutor

PCSO

Teacher

Wider system change

Health Worker

Police Officer

Connexionsworker

Housing officer

Benefits Agency

Anti-SocialBehaviourWorker

NeighbourhoodWardenYouth Offending

Team worker

Parentingsupportworker

evaluation

building running beta scaling upshallow diveworkshop deep dive concept gen. co-design prototyping + testing

baseline measurement

System Change

National scale

Live service

Scaling up nationally

Project and solution development

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