survey: it is everywhere (end users’ perspective, uk)

Survey: IT is EverywhereEnd Users’ Perspective – United Kingdom

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2

Overview

This survey, done in support of IT Professionals Day 2016, is one of two designed to showcase how the realm of IT is expanding beyond the traditional borders of company-owned devices and on-premises technology, thereby placing greater demand on IT professionals to manage technology outside their traditional scope of control. This new demand should subsequently drive a greater appreciation for IT professionals and the important role they play.

The survey was fielded by Harris Poll on behalf of SolarWinds in June 2016 and yielded responses from 481 employed end users (not as IT professionals) in the United Kingdom.

3

Results

• Question 1: Over the course of a typical week, which of the following devices (whether personally-owned or company-provided) do you connect to your employer’s network (wired or via Wi-Fi) while at work? Please select all that apply.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Answer Choices ResponsesLaptop/Desktop Computer 56%Smartphone/Mobile Phone 52%Tablet 25%Bluetooth device 8%Streaming media players 7%Wearable device 5%eReader 5%Other mobile device(s) 1%

Other mobile device(s)

Wearable device

eReader

Streaming media players

Bluetooth device

Tablet

Smartphone/Mobile Phone

Laptop/Desktop Computer

0% 10% 20% 30% 40% 50% 60%

4

Results

• Question 2: Do you ever use cloud-based applications while at work? Please select all that apply.


Answer Choices ResponsesYes 58%No 42%

No

Yes

0% 10% 20% 30% 40% 50% 60% 70%

5

Results

• Question 3: How much do you agree or disagree with each of the following statement?

o At work, I expect my employer's IT department to ensure consistent availability and performance for my personally-owned devices that are connected to my employer's network (e.g., connecting my smartphone to my work email account, connecting my wearable device to the office Wi-Fi network, etc.


Answer Choices ResponsesStrongly agree 29%Somewhat agree 33%Somewhat disagree 13%Strongly disagree 14%Not applicable 12%

Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

Not applicable

0% 5% 10% 15% 20% 25% 30% 35%

6

Results


o I regularly (i.e., at least once a week) use work-related applications (e.g., email, collaboration tools, work-related productivity software) outside the office (i.e., at home, in a public location such as a coffee shop or on a train) on either personally-owned or company-provided devices.


Answer Choices ResponsesStrongly agree 26%Somewhat agree 30%Somewhat disagree 15%Strongly disagree 28%

Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

0% 5% 10% 15% 20% 25% 30% 35%

7

Results


o When I use work-related applications outside of the workplace, I expect the same level of performance and support from my employer’s IT department.



Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

8

Results


o I expect my employer’s IT department to ensure consistent availability and performance of the cloud-based applications I use at work.



Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

9

Results


o It’s my employer’s IT department’s fault if I can’t access cloud-based applications to work in the workplace.



Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

10

Results

• Question 8: For the following question, please think of devices that you either personally own or that your company owns when answering. On average, how many more devices do you connect to your employer’s network (wired or via Wi-Fi) while at work today compared to 10 years ago (2006)?


Answer Choices Responses1 15%2 22%3 6%4 3%5 3%6 1%7 0%8 0%9 0%10 1%11+ 1%No more today than in 2006 32%N/A - I was not employed in 2006. 17%No more today than in 2006

N/A - I was not employed in 2006.

11+

10

9

8

7

6

5

4

3

2

1

0% 5% 10% 15% 20% 25% 30% 35%

11

Results

• Question 9: On average, how many more personally-owned devices do you connect to your employer’s network (wired or via Wi-Fi) while at work today compared to those 10 years ago (2006)?


Answer Choices Responses1 25%2 14%3 4%4 4%5 1%6 1%7 0%8 1%9 0%10 0%11+ 1%No more today than in 2006 32%N/A - I was not employed in 2006. 17%

No more today than in 2006

N/A - I was not employed in 2006.

11+

10

9

8

7

6

5

4

3

2

1

0% 5% 10% 15% 20% 25% 30% 35%

12

The SolarWinds and SolarWinds & Design marks are the exclusive property of SolarWinds Worldwide, LLC and its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.


survey: it is everywhere (end users’ perspective, uk)

Technology